2015
Very good 7.7
Based on 5451 reviews

Verified traveler reviews

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Very good



based on 5451 reviews
  • Cleanliness 7.9
  • Facilities 7.3
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for money 8.0
  • Food/Dining 6.6
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Shaw from Singapore
Families with young children
Superior One Bedroom Suite
Stayed 1 night in December 2015
Employee
have carparks, convenient, comfortable room
Good feeling
Reviewed December 29, 2015

Junie from Malaysia
Couples
Superior One Bedroom Suite
Stayed 1 night in December 2015
overrated. old look hotel.not worth of money
bad service, requested for high floor and non smoking room but was put to a low floor smoking room. asked me to top up to upgrade to better room if does not want a room in smoking level. swimming pool does not have pool towel for guests to use. interior very old looking and not well maintained. TV is available in the bedroom but not functioning at all. called room service for utensils as instructed by their hotel memo card but utensils never send to us, have a kitchen in the suite but unable to do anything with it, not even to use microwave
Reviewed December 29, 2015

Julianita from Philippines
Solo travelers
Superior One Bedroom Suite
Stayed 2 nights in December 2015
comfy hotel
spacious room, comfortable, good value for money
i wasnt in the hotel most of the time but i think the place is nice even the room, to think that this is an old hotel
Reviewed December 29, 2015

AKMA from Malaysia
Families with young children
Superior One Bedroom Suite
Stayed 1 night in December 2014
Superb
Good location, comfortable stay, nice view
The hotel location is quite near to klcc. Room was clean and nicely decorated. Look forward for another stay at the hotel. I am very satisfied with service provided by their staff.
Reviewed December 29, 2015

chow from Singapore
Families with young children
Superior One Bedroom Suite
Stayed 1 night in December 2015
Friendly staff but due for reno
big room at a budget, friendly staff and a short drive to KLCC
The one bedroom suite is big at a budget but overdue for a much needed refurbishment. The main reason for the cheap pricing. Friendly hotel staffs.
Reviewed December 29, 2015

Rajanaidu from Malaysia
Groups
1-Bedroom Ambassador Superior Suite
Stayed 2 nights in December 2015
Good but very poor breakfast
Interior design .... Choices of tv channels .....environment
Good
Reviewed December 28, 2015

Logeswaran from Malaysia
Families with young children
2-Bedroom Ambassador Deluxe Suite
Stayed 2 nights in December 2015
Very convenient
Close yo town
Reviewed December 28, 2015

Mohd from Singapore
Families with older children
2-Bedroom Ambassador Deluxe Suite
Stayed 3 nights in December 2015
family vacation
room spaciousness, cleanliness and good ambience.
Reviewed December 28, 2015

Wong from Malaysia
Families with young children
Superior One Bedroom Suite
Stayed 1 night in December 2015
Bad customer service
Not recommended for families with young children as it is quite dangerous if you do not keep an eye on them due to the super low barrier above the ground. Children may fall from any level above to the lobby's ground.
Reviewed December 28, 2015

Wong from Malaysia
Families with young children
2 Bedroom Deluxe
Stayed 1 night in December 2015
Customer service isn't up to the standard of a 4*
There was no shower cap in the bathroom. Requested through housekeeping and waited for half an hour but no one appeared. Called again and the reception said there was only 1 person working in the housekeeping department and asked me to wait for a while. However, I waited until 12 midnight still no one appeared even until I checked out the next morning. Really disappointing as they couldn't even fulfill a small little request.
Reviewed December 28, 2015


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