2015
Very good 7.7
Based on 5453 reviews

Recent customer comments

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Very good



based on 5453 reviews
  • Cleanliness 7.9
  • Facilities 7.3
  • Location 7.7
  • Room comfort and quality 7.9
  • Service 7.7
  • Value for money 8.1
  • Food and dining 6.6
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TAN from Malaysia
Family with young children
Superior One Bedroom Suite
Stayed 1 night in December 2015
Pleasant Stay
1.) Location, near to several foreign embassies. 2.) Spacious room design and very clean toilet.
1.) Swimming pool was not in good condition during our staying period. But hotel started a scheduled maintenance on the day we checked out. Hope to see the improvement in next stay. 2.) Car park is quite old. Hotel management shall consider to upgrade it in the short future. Suggest adding a clear sign board to show the "Lift to Lobby" location. In fact, we cannot find it till asking to security guard passing by.
Reviewed December 18, 2015

Sophian from Malaysia
Couple
1-Bedroom Ambassador Superior Suite
Stayed 1 night in December 2015
Reception
Clean, safe and beautifull
Ok la tp reception slow dan terlalu lembab..
Reviewed December 18, 2015

Muhammad from Singapore
Family with young children
2 Bedroom Deluxe
Stayed 2 nights in December 2015
Comfort
Clean, comfortable and very accessible
Pleasant
Reviewed December 18, 2015

Mariati from Indonesia
Couple
One Bedroom Superior Suite
Stayed 2 nights in December 2015
nice room..enough space..clean
room
Reviewed December 18, 2015

SAIK from Malaysia
Family with young children
2-Bedroom Ambassador Deluxe Suite
Stayed 1 night in November 2015
GOOD STAY,NICE ROOM VIEW FRIENDLY STAFF
GOOD STAY,NICE ROOM VIEW FRIENDLY STAFF
GOOD STAY,NICE ROOM VIEW FRIENDLY STAFF
Reviewed December 17, 2015

Mayurrajsingh from India
Couple
1-Bedroom Ambassador Superior Suite
Stayed 1 night in December 2015
Excellent stay at it's Price
In heart of KL, nicely maintained hotel and excellent service.
Reviewed December 17, 2015

dannica from Philippines
Couple
Superior One Bedroom Suite
Stayed 1 night in December 2015
Not as expected
Size of the room, amenities and privacy
The place is good but staff are not so friendly especially their front desk officer. Waited for 1hr to check in. The room was big but the restroom was not that clean. Hotel is too far from the train station and places to visit. But will rate it as good only.
Reviewed December 17, 2015

Melissa from Malaysia
Business traveler
2-Bedroom Ambassador Deluxe Suite
Stayed 3 nights in December 2015
Didnt follow my request
Location, Staff, Cleanliness
I asked for an extra bed when booking the room online, but it was not followed through, and my guest had to sleep on the floor because she did not want to make a fuss out of it.
Reviewed December 17, 2015

Mooreyameen from Malaysia
Couple
Superior One Bedroom Suite
Stayed 1 night in December 2015
Old and tired
location. room size. lifts
Below average. I don't think I would come back.
Reviewed December 17, 2015

KOMGRITCH from Thailand
Business traveler
Superior One Bedroom Suite
Stayed 1 night in December 2015
Good location for business
Location business transport
Good to stay in town
Reviewed December 17, 2015


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