8.4

Excellent
/10
(610 reviews)See what guests said
Housekeeping1
See map

7.6

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Mercado 28 Market 1.5 km
Torre Escenica 4.0 km
La Isla Shopping Village 7.7 km
Interactive Aquarium 7.8 km
Avenida Kukulkan 8.2 km
Mayan Museum of Cancun 9.9 km
El Rey Archaeological Zone 11.0 km
Playa Delfines 11.1 km
Wet'n Wild Cancun 14.2 km
Xoximilco Cancun by Xcaret 17.6 km
Nearby landmarks
Hospital Americano 210 m
State Tourism Office 340 m
Plaza de Toros Cancun 430 m
Cancun Bullfight ring 430 m
Plaza de Toros 440 m
Plaza Las Americas 490 m
Fendi Boutique 590 m
reserva bonampak 620 m
Glorieta fuente las américas 620 m
Casa de Cultura Cancun 650 m
Ambiance Suites
Standard Ambiance Suites
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Free Wi-Fi

Ambiance Suites

Av. Tulum 227, S.M. 20, Mz 9 Lote 8, Cancun Downtown, Cancun, Mexico, 77500 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Cancun every 8 minutes on Agoda.com
Value for money7.8
Distance to city center5 km
Location rating7.6
Nearest airportCancún International Airport (CUN)
Distance to airport13.4 km

Rooms available at Ambiance Suites

Excellent
Room comfort & quality
8.3
Junior Suite
...
  • Room size: 100 m²/1076 ft²
  • Balcony/terrace
  • 2 double beds and 1 king be...
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Standard
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 2 double beds and 1 king be...
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Super Saver
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 king bed
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Master Suite
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 3 king beds
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Superior Room
...
  • Room size: 30 m²/323 ft²
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Junior 2 Double Bed Suite
...
  • Room size: 50 m²/538 ft²
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Suite
...
  • Room size: 65 m²/700 ft²
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Junior Double Bed Room
...
  • Room size: 50 m²/538 ft²
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Room Assigned on Arrival
...
  • Shower
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VIP 2 Bedroom Suite
...
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    Frequently asked questions

    What time is check-in and check-out at Ambiance Suites?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Ambiance Suites?

    Ambiance Suites is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 80 MXN. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Ambiance Suites also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Ambiance Suites has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Cancun with private transportation, the hotel can arrange car rental for you.

    Is breakfast offered at Ambiance Suites?

    Wake up to a great continental breakfast at Ambiance Suites. Adults can enjoy breakfast offered with an additional charge of 234 MXN if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Ambiance Suites?

    Ambiance Suites features an on-site restaurant for your dining convenience.

    What is the smoking policy at Ambiance Suites?

    Ambiance Suites does permit smoking in some areas and is not 100% smoke-free.

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    Property ranking|Compared to 1,032 Cancun properties
    See all rankings
    Room comfort score
    8.3/10
    Room size
    78 sqm.
    Cleanliness score
    8.9/10
    Value for money score
    7.9/10
    Better than
    98
    %
    of Cancun properties
    Bigger than
    98
    %
    of Cancun properties
    Better than
    97
    %
    of Cancun properties
    Better than
    95
    %
    of Cancun properties
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    Overall rating:

    8.4

    Excellent
    610 reviews
    Cleanliness
    8.8
    Facilities
    7.5
    Location
    7.6
    Read all reviews >
    More about Ambiance Suites

    More about Ambiance Suites

    For travelers who want to take in the sights and sounds of Cancun, Ambiance Suites is the perfect choice. Situated only 5 km from the city center, guests are well located to enjoy the town's attractions and activities. A well-kempt environment and its proximity to Hospital Americano, Plaza de Toros Cancun, Plaza Las Americas give to this hotel a special charm.

    At Ambiance Suites, the excellent service and superior facilities make for an unforgettable stay. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, casino, 24-hour front desk, facilities for disabled guests, luggage storage.

    All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers fantastic facilities, including fitness center, outdoor pool, garden, to help you unwind after an action-packed day in the city. Ambiance Suites is your one-stop destination for quality hotel accommodations in Cancun.

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    Most talked about facilities

    Breakfast

    5 mentions

    Food & Dining

    2 mentions

    Swimming Pool

    1 mention

    Beach

    1 mention

    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Continental

    Restaurants on site

    Restaurant
    Cuisine:American
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Ambiance Suites from real guests

    Provided by verified guests of Agoda
    7.5
    /
    10
    Cleanliness8.8
    Facilities7.5
    Location7.6
    Room comfort and quality8.3
    Service7.7
    Value for money7.8
    High score for Cancun
    Rating
    9+ Exceptional (5)
    8-9 Excellent (8)
    7-8 Very Good (5)
    6-7 Good (2)
    <6 Below Expectation (4)
    Time of the year
    Mar - May (6)
    Jun - Aug (4)
    Sep - Nov (3)
    Dec - Feb (11)
    Don't miss out!Users are booking a place in Cancun every 8 minutes on Agoda.com
    All guests (31)
    All languages

    Show reviews that mention 

    Showing 24 verified guest comments
    12
    8.3
    Excellent
    michael from United States
    Couple
    Standard
    Stayed 1 night in July 2014

    Great value and very clean hotel, ”

    Close to bus for the beach and downtown. Great price for a 4 star hotel. Clean and new,

    I always stay there and have given reviews which have encouraged others to do the same. The management is cold and not over the top with hospitality. I forgot something in the room and emailed them and never got a response. A friend booked a room there once and they lost his reservation and denied responsibility so there could be organizational issues. I have stayed there 6 times but they don't go out of their way to appreciate the business. Great value for the price.

    Reviewed July 13, 2014

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    7.6
    Very good
    byron from United States
    Family with teens
    Standard
    Stayed 1 night in March 2017

    Not bad for a night ”

    Pros-Large and clean rooms, good wifi. Not a bad price if booked on Agoda. Cons-Parking/departing our vehicle was a "silly and dangerous" process. Essentially, you ring a bell, and wait for Security to unlock door. Patrons should never be "caged" in a narrow corridor waiting for security (in case of fire, earthquake..etc., should have safer arrangement.) Hotel rooms could use a little more decor. Location is good, but not a "hotel row" street. Backs up to a residential neighborhood with barking dogs.

    Reviewed March 16, 2017

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    6.3
    Good
    Bernadine from United Kingdom
    Solo traveler
    Standard
    Stayed 3 nights in January 2013

    COMFORTABLE AND CONVENIENT”

    close to public transport-easy access to the bus to the beach-restaurants and shops nearby

    Our stay was comfortable and very adequate for our needs. The breakfast was very basic. I wouldn't say there was any 'ambiance' and the room was a room not a 'suite'.

    Reviewed March 15, 2013

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    8.3
    Excellent
    Stacy from Australia
    Solo traveler
    Standard
    Stayed 1 night in July 2012

    Good location in centro”

    clean, good location in Centro, helpful

    good central location in centro area, walk to supermarket, ado bus station, can catch buses into touristy area easily. was very clean and rooms excellent. the only minor complaint would be the breakfast was very basic just toast, coffee & a juice. fruit would have been nice.

    Reviewed July 24, 2012

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    10.0
    Exceptional
    jenyffer from Colombia
    Couple
    Standard
    Stayed 9 nights in December 2012

    Great place and excellent service”

    location

    It is nice hotel!, clean, good location, good service, confortable, good breakfast.

    Reviewed January 04, 2013

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    6.0
    John from United Kingdom
    Couple
    Standard
    Stayed 1 night in February 2013

    Comfortable hotel situated downtown”

    Helpful staff

    the word suite is a misnomer - a normal standard room with no minibar/ fridge. shower, no tub. very small pool with limited exposure to sun. limited continental breakfast.

    Reviewed February 24, 2013

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    9.3
    Exceptional
    Steven from United States
    Solo traveler
    Standard
    Stayed 2 nights in August 2013

    Very Nice Hotel”

    It's brand new Staff is great Rooms are comfortable

    Very comfortable. Rooms are very nice and the AC is as good as it gets.

    Reviewed August 10, 2013

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    9.3
    Exceptional
    Wendi from United States
    Family with teens
    Stayed 1 night in January 2012

    Very nice hotel”

    Very clean

    Liked the hotel although the location was not on the beach.

    Reviewed January 13, 2012

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    6.3
    Good
    Kasey from United States
    Couple
    Standard
    Stayed 1 night in February 2012

    Adequate, large room, but a bit worn”

    Friendly staff, large well equipped room

    this hotel fit the bill nicely for one night with 3 people. two beds and a tv on swivel was perfect for my late night tv watching friend. though large and well equipped, the room seemed a bit worn in places. the attached small bistro restaurant was ok for food with lovely staff. there is a casino next door if you are so inclined, and the huge mall is quite near.

    Reviewed February 24, 2012

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    7.7
    Very good
    Chui from Hong Kong SAR, China
    Couple
    Junior Suite
    Stayed 1 night in September 2014

    downtown loctation, clean, safe”

    location, cleanliness, the oat soap

    the location was food, close to mall, there are restaurants nearby, to the supermarket is about 10 minutes walk. breakfast was simple, just bread and jam, we paid extra for an omelett, but was unexpectedly small. the staff were helpful

    Reviewed October 08, 2014

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    3.3
    DM from United States
    Family with young children
    Standard
    Stayed 1 night in December 2012

    The hotel didn't even have a room for us”

    Don't know.

    we booked a room and was told they did not have a room for us and they would be sending us to another hotel that was same like kind quality. When we arrived at the hotel we were to stay at, it was cheap, no amenities and the walls were thin. I traveled with 2 other families and we all felt like the Ambience gave us a "bait and switch" deal. We were very unhappy with the stay. As well the manager was rude and was disrespectful. The manager was a short, curly haired lady. Do not trust her if she gets you a room somewhere else!!

    Reviewed January 11, 2013

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    3.6
    Bradley from United States
    Couple
    Standard
    Stayed 1 night in November 2018

    Stay Away!”

    Staff at check in were very rude, onsite parking requires you to leave your cars with them, no a/c, they say 'breakfast' is included but its juice and toast.

    Reviewed December 01, 2018

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    10.0
    Exceptional
    Nathalie from United States
    Couple
    Super Saver
    Stayed 3 nights in May 2021

    Nice hotel for a good price”

    The employees were so nice, such a good service. Very clean, comfortable, and peaceful.

    Reviewed May 30, 2021

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    3.6
    Natalia from Germany
    Group
    Super Saver
    Stayed 3 nights in March 2021

    Staff was not friendly and incompetent ”

    Our friends had bed bugs in their room and the hotel blamed them for bringing them which was not true because there was a whole nest. One night we woke up because two other guests who apparently just checked in entered our room. Apparently the staff made a mistake and gave them keys to the wrong room. After explaining the uncomfortable situation to the staff they didn’t offer us anything for the inconvenience. Can’t recommend this hotel. Don’t stay here. Very disappointed.

    Reviewed March 28, 2021

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    10.0
    Exceptional
    Vivyana
    Family with young children
    Junior Suite
    Stayed 1 night in May 2019

    Excelente”

    Todo excelente, precio, calidad, servicio, cómodo, personal, habitación sin ruido. Me volvería a hospedar cuando vuelva a Cancún.

    Reviewed May 22, 2019

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    8.7
    Excellent
    ivan from Spain
    Couple
    Standard
    Stayed 5 nights in August 2013

    impresionante hotel con todo lujo de detalles”

    la habitacion, la ubicacion y el trato del personal

    simplemente "impresionante"cuando elegimos el hotel nunca pensamos que estaria tan exageradamente bien como realmente nos lo encontramos.el hotel por fuera no tiene una apariencia de lujo, pero lo excepcional esta en las habitaciones que mas bien se le podria llamar apartamento pues dispones de una pequeña cocina, un salon muy grande con sofas y una mesa para comer,el baño es grandisimo todo en marmol con ducha y bañera de hidromasaje, y la habiatacion comodisima con una cama tremendamente grande y un televisor de unas 40 pulgadas que se gira tanto para el salon como para el dormitorio, reproductor dvd,secador de pelo, reloj despertador, plancha y tabla para planchar, frigo grande microondas, fregadero, armarios, cubiertos de cocina....y todo ello sin tener que pagar nada por usarlo. lo unico en lo que yo pediria mejorar es en el restaurante que van muy,muy,muy lentos, los desayunos eran para ir sin prisas, pero por lo demas de nota 10

    Reviewed August 26, 2013

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    9.0
    Exceptional
    Juan from Chile
    Couple
    Standard
    Stayed 1 night in May 2013

    tranquilo y familiar”

    amabilidad, familiaridad, preocupacion y seguridad

    consideramos una estancia acorde con el precio calidad, buena ubicación, el personal es muy atento y presto a resolver los problemas, recomendable para quienes quieren conocer y no quedarse en el hotel, lugar muy seguro

    Reviewed May 21, 2013

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    8.0
    Excellent
    Katty from Nicaragua
    Family with teens
    Standard
    Stayed 6 nights in December 2011

    Excelente ubicacion ”

    En el centro de Cancun, cerca de la zona hotelera

    todo super bien, en la estadia estabamos en el centro de la ciudad buena distancia de los parques para ir en vehiculos alquilado.

    Reviewed January 07, 2012

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    7.7
    Very good
    ROGER from France
    Family with teens
    Standard
    Stayed 2 nights in March 2013

    agreable, convivial,efficacité du personnel”

    confort, le prix, grande superficie des suites, la decoration, le sourire, l écoute, l'attention, réactivité du personnel face à un problème

    c est un hôtel très agréable les personnes qui y travaillent à tous les postes et fonctions sont très accueillantes, courtoises et respectueuses, on se sent comme à la maison, les suites sont très agréables par leurs volumes, le confort, la proximité d'un centre commercial à 5 minutes a pied, un supermarché très proche, des transports en commun multiples et variés,le marché artisanal pas loin, les plages à 10 minutes de voiture, le quartier est bien juste a côté un casino, un hôtel a taille humaine, en peu de temps ont connait tout le monde on s'y sent bien, je le recommande ++++ pour les personnes qui ne souhaite pas être sur cancun beach le tarif est raisonnable

    Reviewed March 18, 2013

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    8.7
    Excellent
    Silvain from France
    Couple
    Standard
    Stayed 2 nights in December 2012

    Hotel propre en ville”

    Propre, chambre spacieuse et confortable

    Hotel pas au bord de la mer mais très proche du centre ville. Bien pour 1 ou 2 jours, et beaucoup mois cher que les hotels de la zone hotelière en bord de mer.

    Reviewed December 30, 2012

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    12
    This is a popular property. Don't miss out!

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