Recent customer comments

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Very good



based on 296 reviews
  • Cleanliness 7.2
  • Facilities 7.1
  • Location 7.3
  • Room comfort and quality 7.1
  • Service 7.0
  • Value for money 7.4
  • Food and dining 6.9
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daragh from Ireland
Business traveler
Superior Pool View
Stayed 3 nights in June 2013
Horrible, old hotel, run down, basic and not good
checked out day early
Customer experience very poor, hotel very old and needs updating. location not bad but not hotel transport to local Tesco shop, no path up main road to walk. Staff not friendly, power problem in room 1220 everything kept going off with light switch - had to call and ask engineer to come to open hatch in ceiling to reset switch. Food very poor quality and basic for breakfast. Hotel corridors unclean and pool full of chlorine,pool attendant hand throwing chlorine in pool with people using it. very tired hotel, run down and in poor condition. price is too high for this hotel - needs total reform or closed down.
Reviewed June 11, 2013

David from United Kingdom
Couple
Standard Garden View
Stayed 2 nights in April 2013
Very nice
Nice room ,Nice location Nice staff
All in all very good only a two things that were not good one being the breakfast although we were not that bothered with it,& the second being the charge for internet connection in room.
Reviewed April 10, 2013

Elizabeth from Australia
Couple
Deluxe Pool View
Stayed 13 nights in March 2013
Disappointing - no english spoken by guests & staf
The room airconditioning, hot water, & pool
We were very disappointed. The majority of the staff had no English at all. The staff were pathetic in the dining room particularly in the evening. Water would be brought but no glass.Could not understand what you were trying to order. Tables not reset at breakfast. As a 70 and 75 year old couple originally offered a room on the 3rd floor. A supposed Deluxe pool room looked over a building with airconditioners. Eventually given a ground floor room around the pool. A grilled ham and cheese sandwich was made of warm bread. A club sandwich came with prawns in it. A good Manager might be able to improve the service.
Reviewed March 22, 2013

Ron from United States
Couple
Superior Pool View
Stayed 6 nights in June 2012
Great Phuket Beach Resort
location, staff, large room
Our stay at the Amora Beach Resort was wonderful. The location is only 20 minutes from the airport...transportation was arranged by the resort for a fee. The resort is located on the beach, but also has large beautiful swimming pools. The staff were very friendly and helpful, especially with arraning tours. The room was clean and the food was good. It was definitely a nice place to stay...much better than staying in the Patong area.
Reviewed March 15, 2013

Parima from Thailand
Couple
Superior Pool View
Stayed 2 nights in January 2013
Relatively nice hotel with convenient beach access
Beach access
If you want to go to the beach and just stay in/close by your hotel area the whole time, this place works. The hotel is located right next to the beach. There are restaurants all along the beach. You don't need to even leave the hotel. The beach is nice and clean. The area in front of the beach where all the beach chairs are gets fairly crowded. One thing we did not like was that all the beach chairs had towels or something on them very early in the morning (6am-7am) but no people came to sit in those chairs for half the day. People just claim the chairs all day long even though they aren't there for the whole day. Its the same way at the hotel swimming pools. We looked down at the chairs by the pool at they were all taken by 7am! Since we weren't able to find any chairs at the beach area in front of the hotel, we walked a little ways down the beach and rented other chairs for the whole day for 50 baht. It was part of a restaurant and in front of the beach that was almost empty. The beach in front of the hotel is super crowded. The hotel breakfast was pretty good. The staff there did not seem to speak English very well so there was some difficulty in communication if you do not know any Thai. It seems to be a popular hotel for Europeans There were no local or Asian people there at all. The guests are mostly older couples and at night it is very quiet.
Reviewed January 30, 2013

David from United States
Solo traveler
Superior Pool View
Stayed 2 nights in December 2012
Good Beach Access
Nice and easy beach access
The hotel is perfect for the beach but is starting to show a bit of age. The breakfast buffet was cold. The area is quiet and pleasant with trees and beach to enjoy. The staff were a bit forward as I was asked for a tip when exchanging money. There was a nice display of Christmas lights at the hotel that made the holiday feel more like Christmas.
Reviewed January 05, 2013

Therese from Switzerland
Couple
Standard Garden View
Stayed 2 nights in November 2012
sympatic hotel on a charming beach
Nice and quiet garden , joining Bang Tao Beach
App. 15 years ago we spent Christmas in this hoteland the hotel and the garden looked nearly the same. Nice feeling and athmosphere for us. Garden restaurant very good thai and asian cuisine. Reasonable or nearly cheap prices. Mostly russian guest, but nice püeople and athmosphere. Staff should know better english.
Reviewed November 29, 2012

Steven from Australia
Couple
Standard Garden View
Stayed 5 nights in October 2012
Nice affordable resort
For the quality of the place, it's very cheap
have stayed before and liked that the area is not overly busy even in peak season. rooms are clean and comfortable and were upgraded this time due to renovations. pools are nice. staff generally friendly and helpful. airport transfer was waiting on arrival (at additional cost). breakfast was included and was quite nice. generally though(from both visits) would not bother with other meals at this resort particularly not anything that isn't thai. because it was off season many restaurants nearby were not open (and either needed to be or were in the process of being rebuilt as many are right on the beach) but there are still sufficient eateries nearby. was resort was quite empty in october which was great, generally had pools etc mostly to ourselves! surrounding area is quite lovely to walk around and the beach is long, white and a great place to stroll with a nearby town at one end and other upmarket resorts/shops at the other to see with restaurants/bars in between.
Reviewed November 06, 2012

SHAN from China
Family with young children
Deluxe Pool View
Stayed one night in August 2012
Bit far to reach, very quiet
quiet, close to beach
The hotel is close to the beach but a bit far away to the shopping area (Laguna Village). To go out you need your own car or need to call a taxi. It's quiet but the room is pretty basic. Unless you are looking for a quiet place just to do some swimming, you won't find a lot of fun there.
Reviewed August 26, 2012

TIM from Australia
Couple
Standard Garden View
Stayed 3 nights in August 2012
Good alternative to Laguna hotels
Beach access and great pools
great facilities and access to the beach. Kids will love the pools. Less isolated than the laguna complex down the road and better value.
Reviewed August 25, 2012


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