ANA Crowne Plaza Chitose
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8.5
Excellent
/10
(1621 reviews)See what guests said
See map
8.5
Excellent
Location rating score
Excellent location
Parking
FREE
  • Takino Suzuran Hillside National Park23.12 km
  • Mt. Moiwa33.93 km
  • Tanukikoji Shopping Street34.81 km
  • Sapporo TV Tower34.87 km
  • Odori Park35.3 km
  • Former Hokkaido Government Office Building35.54 km
  • Asahiyama Memorial Park35.7 km
  • Moerenuma Park36.98 km
  • Hokkaido Shrine37.18 km
  • 4-star Hotel
    Free Wi-Fi

    ANA Crowne Plaza Chitose

    Hokuei 2-2-1, Chitose, Sapporo, Japan, 066-8637 - See map
    "Close to airport, train station, and Aeon shopping mall."
    Lawrence - September 30, 2018
    Exceptional reputation
    Recommended by 91% of guests
    Excellent cleanliness
    8.9 rating for cleanliness
    Excellent comfort
    8.7 room quality and comfort
    Excellent service
    8.5 rating for service
    • 410 meters to public transportation

    • Free airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Sauna

    Cheaper than 97% of all properties in Sapporo in the last 24 hoursCompared to 3,164 Sapporo properties at Agoda for various dates
    Value for money8.2
    Location rating8.5
    Nearest airportNew Chitose Airport (CTS)
    Distance to airport5.5 km

    Rooms available at ANA Crowne Plaza Chitose

    8.7
    Excellent
    Room comfort & quality
    2Single Beds Executive Corner Non-Smoking
    2Single Beds Executive Corner Non-Smoking
    ...
    • Room size: 57 m²/614 ft²
    • Non-smoking
    • 2 semi double beds
    Enter dates to see prices
    2 Single Beds Executive Non-Smoking
    2 Single Beds Executive Non-Smoking
    ...
    • Room size: 33 m²/355 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Deluxe Twin Room (Deluxe Floor)
    Deluxe Twin Room (Deluxe Floor)
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    Enter dates to see prices
    2 Single Bed Premier Non-Smoking
    2 Single Bed Premier Non-Smoking
    ...
    • Room size: 28 m²/301 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 30 m²/323 ft²
    • Shower and bathtub
    • 1 double bed or 2 semi doub...
    Enter dates to see prices
    Standard
    Standard
    ...
    • Room size: 30 m²/323 ft²
    • Shower and bathtub
    • 2 semi double beds
    Enter dates to see prices
    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    Enter dates to see prices
    Twin Room (Standard Floor)
    Twin Room (Standard Floor)
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    Enter dates to see prices
    4 Single Beds Superior Deluxe
    4 Single Beds Superior Deluxe
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Twin Room (Standard Floor)
    Twin Room (Standard Floor)
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at ANA Crowne Plaza Chitose?

    Check-in is from 3:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to ANA Crowne Plaza Chitose?

    ANA Crowne Plaza Chitose is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the Let us know what you need section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at ANA Crowne Plaza Chitose also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, ANA Crowne Plaza Chitose has a car park right on site for maximum convenience. Car parking is free for guests.

    What is the smoking policy at ANA Crowne Plaza Chitose?

    ANA Crowne Plaza Chitose does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    What people love about ANA Crowne Plaza Chitose

    • 9.2
      Exceptional
      Staff 

      "Lots of transit passengers here, but service was friendly."

      Robert

      |

      September 29, 2018

    • 10.0
      Exceptional
      Cleanliness

      "Very comfortable stay, clean room and nice shower room."

      Lai M.

      |

      October 31, 2018

    • 8.0
      Very good
      Location

      "Lots of shopping and restaurants at the airport."

      adeline

      |

      December 25, 2018

    Property ranking|Compared to 3,164 Sapporo properties
    See all rankings
    Room comfort score
    8.7/10
    Cleanliness score
    8.9/10
    Cheapest price score
    Room size
    30 sqm.
    Better than
    98
    %
    of Sapporo properties
    Better than
    97
    %
    of Sapporo properties
    Better than
    97
    %
    of Sapporo properties
    Bigger than
    97
    %
    of Sapporo properties
    Up to 30% off with Agoda Insider Deals!

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    More about ANA Crowne Plaza Chitose

    More about ANA Crowne Plaza Chitose

    8.0
    Very good

    "There is mall nearby as well as surrounded by good dining op..."

    Kurjanto

    |

    April 18, 2018

    Description

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    Most talked about facilities

    Housekeeping
    23 mentions
    Breakfast
    14 mentions
    Food & Dining
    4 mentions
    Car Park
    3 mentions

    What they offer

    9.2
    Exceptional

    "There is a reasonable shopping centre next door for necessit..."

    Robert

    |

    September 29, 2018

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    Continental

    Restaurants on site

    HASKAP The Garden
    Cuisine:Mediteranean
    Menu:Buffet, A-la-carte
    Shikotsu
    Cuisine:Japanese
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    Show less

    Reviews of ANA Crowne Plaza Chitose from real guests

    Overall rating
    8.5
    Excellent
    From 1626 reviews
    8.9Cleanliness
    8.8Room comfort and quality
    8.6Facilities
    Agoda Reviews (731)Booking.com Reviews (890)
    Rating via Agoda8.5
    /
    10
    Cleanliness8.9
    Facilities8.4
    Location8.5
    Room comfort and quality8.7
    Service8.5
    Value for money8.2
    High score for Sapporo
    Rating
    9+ Exceptional (122)
    8-9 Excellent (76)
    7-8 Very Good (109)
    6-7 Good (24)
    <6 Below Expectation (31)
    Time of the year
    Mar - May (62)
    Jun - Aug (74)
    Sep - Nov (64)
    Dec - Feb (162)
    All guests (731)
    All room types
    All languages

    Show reviews that mention 

    Showing 362 verified guest comments
    12345
    10.0
    Exceptional
    Geert from Bahrain
    Family with teens
    2 Single Beds Executive Non-Smoking
    Stayed 1 night in July 2019

    Excellent hotel!”

    Great hotel, superb quality. Great for a good night rest before exploring the beautiful island of Hokkaido. Not cheap but you get what you pay for. Excellent quality and superb facilities. Our second stay here

    Reviewed July 18, 2019
    9.2
    Exceptional
    Sirisuda from Thailand
    Family with young children
    2 Single Beds Executive Non-Smoking
    Stayed 1 night in April 2019

    Nice room with free shuttle bus to airport”

    Room is nice, clean and big. Pity that we went there late nigh and stay only 1 night for going to airport in the morning. The area is interesting, full of shops and restaurant near by.

    Reviewed July 13, 2019
    8.8
    Excellent
    Ng from Malaysia
    Couple
    Standard Double or Twin Room (No choice of bed/smoking preference)
    Stayed 1 night in March 2019

    shuttle bus and location”

    Comfortable bed. Shuttle bus to airport is really awesome point added. Aeon right beside the hotel. To catch a early morning flights, this is a perfect hotel after I return my car rental. Besides, there is eateries right beside the hotel and 大地的惠 restaurant is one of the best meal I had in Hokkaido. Beef Sendai... yum.

    Reviewed March 12, 2019
    10.0
    Exceptional
    LEE from Malaysia
    Couple
    Standard
    Stayed 1 night in June 2019

    Hotel for late flight or early flight”

    Spend one night because of late flight arrived Hokkaido. Standard room as usual Family mart and restaurant are inside the hotel. Free shuttle bus for u to travel to airport.

    Reviewed July 04, 2019
    5.2
    GRACE from United States
    Family with young children
    2Single Beds Executive Corner Non-Smoking
    Stayed 2 nights in June 2019

    Above average”

    We had Corner Suite x 2.. One of the room bed sheet was dirty upon arrival. Carpet, curtain, and the sofa all have oil stains in both room. The front desk staffs need English improvement. Not very friendly. Breakfast was just so-so. JR Tower Neikko was much better even it has smaller room.

    Reviewed June 26, 2019
    2.0
    GILBERT from Singapore
    Group
    2 Single Bed Premier Non-Smoking
    Stayed 1 night in May 2019

    Very comfortable and new”

    There is a Yoshinoya across the road that serves good rice menu. There is a convenience store in the hotel that sells many food souvenirs too that we can't find elsewhere. The hotel is new and clean and the toilet has a big standing shower and a separate bathtub, the biggest toilet I have seen so far among all the hotels in Hokkaido. Very comfortable bed and room.

    Reviewed May 12, 2019
    8.0
    Excellent
    Christine from Philippines
    Group
    2 Single Beds Executive Non-Smoking
    Stayed 2 nights in January 2019

    Very good”

    Walkong distance to Chitose Station and Aeon mall. There’s also a Family Mart on the first floor. Good hotel for an overnight stay ,before heading out to your main destination or if you’re catching an early flight out

    Reviewed January 27, 2019
    10.0
    Exceptional
    Shahirah from Singapore
    Family with young children
    2Single Beds Executive Corner Non-Smoking
    Stayed 1 night in December 2018

    Great One Night Stay”

    We stayed at ANA Crowne Plaza on our final night in Sapporo before departing for an early morning flight to Singapore. Very clean and huge rooms. Free shuttle to Chitose Airport. Very friendly and accomodating staff!

    Reviewed December 10, 2018
    9.6
    Exceptional
    WAi from Hong Kong
    Family with young children
    2Single Beds Executive Corner Non-Smoking
    Stayed 1 night in August 2018

    Spacious room”

    Spacious room and nice interior decoration, bathroom is spacious too. Not sure why the staff ring our door bell at 8am and ask to make up room (but we have told we would checkout at 11am!) , and then they ring again at 10:50am. The first time I have such an experience being urged to leave before checkout time which is a bit odd. Other than that, room is great.

    Reviewed August 20, 2018
    10.0
    Exceptional
    ABDULLAH from Malaysia
    Couple
    Standard Double or Twin Room (No choice of bed/smoking preference)
    Stayed 2 nights in May 2018

    Great stay!”

    So we stayed for 2 nights. The room was spacious and clean plus the bed was really comfy. This hotel is located near Chitose JR station (by walking like 300m) and they have a shuttle bus to/fr airport which makes our life easier.

    Reviewed May 15, 2018
    9.6
    Exceptional
    ABDULLAH from Malaysia
    Couple
    Standard Double or Twin Room (No choice of bed/smoking preference)
    Stayed 4 nights in May 2018

    Excellent hotel”

    So we stayed for 4 nights. The room was spacious and clean plus the bed was really comfy. This hotel is located near Chitose JR station (by walking like 300m) and they have a shuttle bus to/fr airport which makes our life easier.

    Reviewed May 15, 2018
    9.6
    Exceptional
    Raymond from Malaysia
    Solo traveler
    Standard
    Stayed 1 night in April 2018

    Good Hotel near airport”

    Great hotel with a lot of eateries around and Aeon just next to the hotel. Yoshinoya opposite of the hotel come handy as it opens 24 hours and can get food anytime I want. Bought a take away from Yoshinoya at 5am for breakfast before heading to the airport for 9am flight. Staff is extremely helpful and the free shuttle to airport is a plus point.

    Reviewed May 04, 2018
    8.0
    Excellent
    Kurjanto from Singapore
    Business traveler
    Standard Double or Twin Room (No choice of bed/smoking preference)
    Stayed 1 night in April 2018

    Good location for late arrival or early flight ”

    With free shuttle to airport, this is the best choice for overnight transit. There is mall nearby as well as surrounded by good dining options. The room I stayed was new and certainly gives a much needed good sleep

    Reviewed April 18, 2018
    10.0
    Exceptional
    Lilibeth from United States
    Couple
    Standard Double or Twin Room (No choice of bed/smoking preference)
    Stayed 1 night in March 2018

    Wonderful stay”

    We have stayed here about 3 years ago. We actually booked here this time by accident due to a snow storm in Chitose and flight canceling. Realized it was same hotel but with the new building added. We were fortunate get a room in the new building. And while the old building was pretty nice, this one was really wonderful. A great addition. Location close to airport and train station. And right next to Aeon store. And having a Family Mart right at the hotel is a definite plus. We would definitely stay here again. The staff as always were very gracious and helpful with information regarding travel to airport...and other inquiries.

    Reviewed March 03, 2018
    9.6
    Exceptional
    KENG from Singapore
    Family with young children
    Stayed 1 night in October 2017

    Hotel to stay the night before early departure the next day”

    Very good hotel. Free shuttle to and from the airport is definitely a plus. We left Sapporo city (the night before) on the airport shuttle bus to reach Chitose airport and hopped onto the free shuttle bus provided by the hotel. It is only 10 minutes away from the hotel. Next to the hotel is the AEON mall. Opposite the hotel are some restaurants. Head to the Japanese restaurant next to KFC. It is a nice restaurant with decent prices. Will definitely consider this hotel again in my next trip. Good experience.

    Reviewed October 27, 2017
    9.2
    Exceptional
    Soon from Malaysia
    Family with young children
    Standard
    Stayed 1 night in April 2017

    Near to airport. clean room.”

    i have early flight - so i stay here 1 night before. it is near to aeon mall which can have final shopping before back. But the shuttle is limited time only. It is not whole day. that is the disadvantage

    Reviewed May 05, 2017
    8.0
    Excellent
    Yee from Singapore
    Group
    Standard
    Stayed 1 night in February 2016

    Near to airport”

    The location of the hotel is near to airport. It's a about 15-20 mins ride to airport. The staff will assist with taxi booking if required. The hotel provides shuttle to airport at certain timings only.

    Reviewed February 14, 2016
    8.0
    Excellent
    NAI from Malaysia
    Business traveler
    Stayed 1 night in December 2015

    Wonderful Hotel near Chitose Airport”

    Good Location, Nice and Comfort Room

    The hotel room is bigger than i expected. The breakfast is good for international travelers. There is a shopping mall right opposite of Hotel within 5 minutes of the walking distance away. Overall my stay was very comfortable and satisfactory.

    Reviewed December 30, 2015
    8.0
    Excellent
    HUAN from Malaysia
    Family with teens
    Stayed 1 night in December 2015

    Nice and Clean Hotel”

    Clean, Free Transport to Airport, Comfortable Beds

    Generally a nice hotel, close to AEON shopping center with variety of foods available. Walking distance a little far from the JR train station but still acceptable. WOuld be nice if hotel package came with breakfast. Like the hourly transport provided free to Airport. Good for traveller who needs a clean and nice hotel near to airport for catching next flight.

    Reviewed December 25, 2015
    10.0
    Exceptional
    Patricia from Singapore
    Couple
    Standard
    Stayed 1 night in December 2014

    Great hotel near the airport”

    Location, Room size, Breakfast

    We stayed for a night to catch an outbound flight the next day. The hotel was grand and had complete facilities, even an area with shoe dryers at the lobby as well as various vending machines. The room was extremely comfortable and we had no complains. We enjoyed the good buffet breakfast spread which ended our Hokkaido trip on a very sweet note.

    Reviewed July 27, 2015
    12345
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    ANA Crowne Plaza Chitose
    |Excellent 8.5
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    • Excellent location
    • Takino Suzuran Hillside National Park
    • Chitose Train Station is within 0.4 km