ANA Crowne Plaza Hotel Kyoto
ANA Crowne Plaza Hotel Kyoto
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"Nice room and good breakfast."

Edward

August 29, 2016

 ANA Crowne Plaza Hotel Kyoto
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Swimming pool ANA Crowne Plaza Hotel Kyoto
Swimming pool
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Fitness center ANA Crowne Plaza Hotel Kyoto
Fitness center
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Buffet ANA Crowne Plaza Hotel Kyoto
Buffet
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See map ANA Crowne Plaza Hotel Kyoto
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Excellent
Location
8.4
See all 52 photos ANA Crowne Plaza Hotel Kyoto
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ANA Crowne Plaza Hotel Kyoto

Excellent location
- Inside city center
- What's nearby?
Excellent
From 234 reviewsSee what guests said
8.4
/
10
Excellent room comfort and quality
8.8
Recommended by 100% of guests
Value for money8.3
Location rating8.4
Nearest airportOsaka International Airport (ITM)
Distance to airport37.6 km
  • 200 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Room choices
8.8
Excellent
Room comfort & quality
Deluxe Double Room with Castle View - Non-Smoking
Deluxe Double Room with Castle View - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 1 super king bed
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 2 single beds
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Deluxe Double Room with Castle View
Deluxe Double Room with Castle View
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 1 double bed
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Deluxe Twin Room with Castle View - Smoking
Deluxe Twin Room with Castle View - Smoking
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 2 single beds
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Deluxe Double or Twin Room
Deluxe Double or Twin Room
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 2 single beds or 1 double b...
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Room Selected at Check-in (No choice of bed/smoking preference)
Room Selected at Check-in (No choice of bed/smoking preference)
...
  • Room size: 27 m²/291 ft²
  • Shower and bathtub
  • 2 single beds or 1 king bed
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 1 king bed
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Deluxe Double Room - Non-Smoking
Deluxe Double Room - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 1 king bed
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Twin Room
Twin Room
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
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2 Single Beds Castle View Deluxe Non-Smoking
2 Single Beds Castle View Deluxe Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds
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More about ANA Crowne Plaza Hotel Kyoto

More about ANA Crowne Plaza Hotel Kyoto

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Japanese cuisine
Japanese cuisine
Unkai
50 m Japanese
Kyoryori Horikawa
80 m Japanese
Kyo Japanese Restaurant Kamome
160 m Japanese
Asian cuisine
Asian cuisine
Menya Shichifukujin, Horikawaoike
170 m Asian, Chinese, Japanese
Sanjo Sarashina
490 m Asian
Ramentei Chiezo
560 m Asian
Cafe
Cafe
Cafe Hello Good-bye
110 m Cafe
Marukyu Koyamaen Nishi Notoin
390 m Cafe
Shiori Shiori Cafe
420 m Cafe, Healthy, Vegetarian

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

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Real reviews from real guests

Agoda Reviews (234)Booking.com Reviews (551)
8.4
/
10
Cleanliness8.6
Facilities8.1
Location8.4
Room comfort and quality8.8
Service8.7
Value for money8.3
Provided by verified guests of Agoda
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2 Single Beds Deluxe Non-smoking
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1 King Bed Leisure Non-Smoking
2 Single Beds Castle View Deluxe Non-Smoking
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Showing 204 verified guest comments
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4.8
Jung
Solo traveler
Room Selected at Check-in (No choice of bed/smoking preference)
Stayed 1 night in December 2017
Good hotel”
Much better than Osaka crowne hotel. The room was much big. But at night when I tried to sleep, I found big bug in the lamp. I was scared . Anyway they asked to change the room but we didnt think to change.
Reviewed August 15, 2018
9.2
Exceptional
Nestor from New Zealand
Solo traveler
Standard
Stayed 3 nights in April 2017
Value for Money!”
Location is near Nijojomae train station and in front of Nijo Castle. Age of the hotel is showing in some places, but other than that, the stay was great. Staff were very helpful and smile all round.
Reviewed September 17, 2017
7.2
Very good
Amy from United States
Solo traveler
Standard
Stayed 2 nights in August 2017
Nice hotel, but had a very bad experience with one lady from front desk”
On request from my mother, I searched for this hotel because of the location and the fact that my mother had stayed here with her best friend years ago and she absolutely loved the view of the castle. I quickly made reservations and thought that I had picked a room with THE VIEW of the castle. Flash forward to check-in, the staff at the entrance were welcoming and so very kind. Especially the guy at the bell desk and the beautiful ladies who helped us to our room. Front desk was quick, efficient and very informative. We arrived on our floor and were welcomed with cigarette smoke and I was worried our room would smell, but happily it did not. We were disappointed that our view was of a side street and a couple trees. Not the castle view I had requested. I inquired about changing rooms and were quickly met with, "We are fully booked and cannot change your room." They did inform us that we could go to the beer garden on the roof to see the view😕 But that is not where I truly want to grumble... I had studied up on some of the best Kaiseki restaurants in Kyoto, chose my top 5 and set out to the front desk to ask if they could make a reservation for my mother & I later on our stay. I walked up & was quickly given the up & down scan by the front desk lady, then met with an expression of annoyance and that she did not want to be bothered with me. I was surprised to say the least. I proceeded to give her my list of 5 restaurants, along with telephone numbers and a asked if she could make a reservation for me. She cocked her head to the side and quickly told me that she did not think there would be any availability. Was she a psychic?. I was optimistic and asked if she could please try, considering there was 5 on my list. She took a deep breathe, rolled her eyes and asked me to to move to the far right of the counter. I waited for a little bit, smiled at her and tried to think positive about there be an opening. She typed some things into her computer then looked up a
Reviewed August 29, 2017
3.6
Andreas from Austria
Couple
Standard
Stayed 1 night in November 2016
Avoid this hotel if you can”
Except for the lobby, this hotel is awful and by no means a hotel that I would recommend to anyone. We went to Kyoto during a very busy time with hotels very booked out. As an IHG gold member, I still chose a group hotel expecting the minimum standards of a Crown Plaza. While it is clear that the hotel has spent money upgrading the lobby, nothing has been done elsewhere in the hotel for at least 20 years. The furniture in the guestroom was at least 20 years old. Bathroom looked like my grandmother's. Most of all the room was so tiny that it is almost impossible for two people to stay there. You have trouble to store your luggage somewhere. If you go to Kyoto, book well ahead to avoid this overpriced hotel. It is better to stay away than having to choose this hotel.Never again!
Reviewed July 01, 2017
6.0
William from Singapore
Couple
Room Selected at Check-in (No choice of bed/smoking preference)
Stayed 1 night in June 2017
Hotel is old. Time has stood still.”
Requested for a double bed at time of booking but request wasn't fulfilled. Check in at 3pm and check out is 11am. Hardly 24 hours. Hotel is and feels old. Rooms, carpets, elevators...everything feels OLD!
Reviewed June 08, 2017
8.0
Excellent
zhigang from China
Couple
Standard
Stayed 1 night in October 2016
Very good”
good
Reviewed April 13, 2017
10.0
Exceptional
Xiangyao from China
Solo traveler
Standard
Stayed 1 night in March 2017
Good experience”
Good location! Very closed to famous scene. You can get up and walk there. Near bus and sub station. They offer Advanced sleep really works.
Reviewed March 09, 2017
9.2
Exceptional
Sasapitt from Thailand
Couple
Standard
Stayed 4 nights in December 2015
Want to come back again”
The staffs are very helpful. The hotel shuttle bus to the Kyoto station is so convenience.
Reviewed November 03, 2016
10.0
Exceptional
Arlene from United States
Solo traveler
Standard
Stayed 2 nights in October 2016
All thumbs up!”
Starting with the shuttle from Kyoto station to the knowledgeable staff and the delicious buffet breakfast
Reviewed October 22, 2016
10.0
Exceptional
Edward from United States
Couple
Standard
Stayed 1 night in August 2016
Excellent location and staff”
Staff was very helpful in arranging our trains to get around. Spoke good English. Nice room and good breakfast.
Reviewed August 29, 2016
8.0
Excellent
Khac from Vietnam
Couple
Standard
Stayed 2 nights in September 2015
A bit too far”
Next door to one of the castle, but too far from everything else. Shuttle works but not in a good timetable. Not much surrounding places of convenience. One good point may be great area for a jog/run in the morning. Bus stops are nearby but the route takes longer than usual.
Reviewed August 15, 2016
6.0
Dirk from Netherlands
Family with young children
2 Single Beds Deluxe Non-smoking
Stayed 6 nights in August 2016
Good hotel with efficient staff but facilities like the pool and gym are poor”
Good location close to a metro station so the center of town can be reached easily. Staff is efficient and hotel in general is clean. The shower curtain in the bathroom should have been replaced (smelled sour) and even though 4 persons were in 3 person room (2 adults, 2 small children) we got discount coupons for only 3 persons. The gym was very small and as well as the pool. The pool also smelled damp and was only for free the first time of use (again for 3 persons). Don't know why one would have to pay for a pool with such room rates.
Reviewed August 14, 2016
9.2
Exceptional
Sui from Central African Republic
Family with teens
Standard
Stayed 3 nights in July 2016
Nice bft and service. Shuttle bus is great for family travel. The staff is helpful and offered excellent and professional services.”
I will visit again.
Reviewed August 01, 2016
8.0
Excellent
philippe from France
Family with teens
2 Single Beds Deluxe Non-smoking
Stayed 1 night in July 2016
Good hotel”
Good
Reviewed July 26, 2016
8.8
Excellent
Krishna from Indonesia
Couple
Standard
Stayed 3 nights in July 2016
Perfect facilities!”
ANA Crowne has served us with very good staff that able to speak english and free shuttle bus from hotel to station is very useful.
Reviewed July 19, 2016
5.2
Steven from Canada
Solo traveler
Standard
Stayed 1 night in June 2016
Staff had attitude problem ”
Not attentive and staff aggressive towards special requests.
Reviewed June 30, 2016
10.0
Exceptional
Solomon from Philippines
Group
2 Single Beds Deluxe Non-smoking
Stayed 2 nights in August 2015
Good location”
Facilities ok but they still charge for use of pool
Reviewed May 08, 2016
8.3
Excellent
Shelley from Singapore
Family with young children
2 Single Beds Deluxe Non-smoking
Stayed 2 nights in December 2015
Great hotel which exceeded expectations”
The rooms, the breakfast, the staff
The rooms were large by japanese standards and spotless. We liked the fact that we had 2 different options fpr breakfast, a traditional japanese or a modern buffet style breakfast. Not too difficult to get around with a subway right next door. The staff were courteous, helpful and friendly.
Reviewed December 27, 2015
9.0
Exceptional
Milly from Singapore
Family with teens
2 Single Beds Castle View Deluxe Non-Smoking
Stayed 3 nights in December 2015
Love the view of nijo castle”
Good location - convenient for bus and subway, comfortable accomodation, friendly stadf
Loved the view of the castle, location was good - convienent to get to local sites, nearby 7-11. Rooms were a good size. Gym and sauna were chargeable per use
Reviewed December 26, 2015
8.7
Excellent
Li from Australia
Solo traveler
2 Single Beds Castle View Deluxe Non-Smoking
Stayed 2 nights in October 2015
Paid extra for a room wif castle view but no view!”
Checkin was great, the staff took us to our room and was very lovely.
It was mostly all really good. Staff were friendly, room was not bad and spacious. The only disappointment was we paid extra for a room with castle view however the castle was under construction and was completely covered up, hence no view! Feels like we got ripped off.
Reviewed November 03, 2015
12345
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