Location rating score
"The location is perfect for us since it is walking distance to Kobe Station & we had bullet train pass."
130 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||8.0|
|Distance to city center||1. Km|
|Nearest airport||Kobe Airport (UKB)|
|Distance to airport||8.2 km|
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
For those who wish to drive their own cars, ANA Crowne Plaza Kobe has a car park right on site for maximum convenience. Parking is available for a fee of 1500 JPY per day. If you're looking for an easy way to get around Kobe with private transportation, the hotel can arrange both taxis or car rental.
"-good location -very reasonable price -amazing view from the window"
June 7, 2017
"Great price, high recommendation, super convenient location."
February 21, 2019
"We'll stay here again if we visit Kobe in the future."
March 19, 2018
Directly connected to Shin-Kobe Shinkansen Station, ANA Crowne Plaza offers 8 dining options with views of Kobe City and Rokko Mountain. It has an indoor pool, a fitness centre and a hot tub. Free Wi-Fi is provided throughout the property. The air-conditioned rooms at ANA Crowne Plaza Kobe feature a crisp modern style with bright whites and dark contrasts. A fridge, a minibar and a flat-screen satellite TV come with the room. Guests can relax at the sauna, pamper themselves at the hotel’s Angsana Spa or have their hair done at the barber/beauty salon (charges apply). ANA Crowne also offers a gift shop, car rental services and airport shuttle. ANA Crowne Plaza Kobe is just 1 subway stop from Sannomiya Railway Terminal, at the heart of Kobe's exciting downtown area. Kobe Airport is 8 km away. To Kyoto it takes 30 minutes by Shinkansen train, and to Osaka only 15 minutes.
"The best cup of coffee in Japan, and a great breakfast."
December 7, 2017
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Children 0-12 year(s)
Must use an extra bed
Extra beds may be requested directly from the property; additional charges may apply
Guests 13 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
ANA Crowne Plaza Kobe
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Close to Shin-Kobe station, professional and kind staff”
The ANA Crowne Plaza is on the 4th floor of a building that's basically part of Shin-Kobe station (the station that the shinkansen comes in from Osaka and other areas). Super super convenient. The room was a great price and had a really comfortable bed, a gorgeous view of the city, and a clean mostly-Western style bathroom with full amenities provided. There was even a mini-bar in the fridge and I must admit I indulged in a late night Coke. Even though the restaurants attached to the hotel were closed by the time we got in, room service was about as expected and had a mix of Japanese and American-style foods to choose from. The room service staff spoke English, as well as the check-in staff. There was no problem checking bags in earlier that day and receiving them later when we checked in more properly. Great price, high recommendation, super convenient location.
Very nice hotel in a great location”
the ana crowne plaza hotel kobe is connected by a covered walkway to the kobe shinkensen (bullet train) station. it is also connected to a subway station a few floors below the surface and to shops and restaurants. the hotel is beautiful inside and out and located at a higher elevation looking down on kobe and just next to the mountains. i had beautiful views of the city, harbor, verdent islands and the mountains from my standard rate room. the hotel has a nice large pool and small but nice and well equiped fitness center. there is a small outdoor track with a rubberized surface on a ledge outside the fitness center with spectacular views. juse outside the hotel one can take a tram up into the mountians.
Great place to stay!”
We recently stayed at the ANA Crowne Plaza Kobe while attending a conference. The hotel combines a superb, central location which is adjacent to the Shin-Kobe station and set within a mall, with wonderful, unobtrusive service and charm! The front office and house-keeping staff members were very helpful and went out on a limb to make our stay very comfortable and memorable. The rooms on the high rise floors make for an excellent and mesmerizing view during the day and at night. Highly recommended!
A comfortable and enjoyable stay ”
We chose the ANA Crowne Plaza on the recommendation of friends, and were very pleased that we did. Our rooms were very comfortable and well-equipped. Get a city view room if you can, as the view is spectacular at night. The breakfast buffet was a daily treat, with a huge variety of good food, including "full English" as well as Japanese dishes and tasty pastries. The hotel has several different restaurants, though we only tried The Terrace (where the breakfast buffet is served) as we were mostly eating elsewhere. The hotel is very close to excellent public transport, which made touring easy. We would recommend it highly.
Crowne Plaza Shinkobe is a very good hotel”
The Crowne Plaza Hotel in Shin-kobe is located next to the station Shin-kobe. The place is very convenient for transportation. From Kansai Airport, you can use rapid trains to the station Shin Kobe (with only one change at Shin-Osaka). Shin Kobe is one station on the main Japanese Rail line and there is a good subway system in this region. The services in the hotel are very good. The price is reasonable.
Room with a view”
I arrived from Osaka and was pleased to discover the ShinKobe shinkansen station is steps from Crowne Plaza. Within the station are many great places to eat with reasonable prices. I had udon with clams for 800 yen. The rooms provide pajamas, slippers and any toiletries you may require. Take a walk to Nunobiki Falls. These magnificent waterfalls are minutes from the hotel. I also enjoyed the Kitanocho district which showcases western style homes from the late 1800's. There are also many boutiques, eateries and jazz clubs in this area. On a clear day, take the Kobe ropeway and see the herb garden.
Good price for stay in ANA Crowne Plaza Kobe, quality hotel, service is good and helpful. Room is big and clean with a wonderful view, subway is right down the hotel, very good location .staffs is very friendly and helpful.i will suggest this hotel for everyone.I must come back this hotel soon.
A nice hotel closed to Shin-Kobe station”
I had a great time at ANA Crowne Plaza Hotel Kobe, and enjoyed dining at the hotel's restaurants.
Very good hotel and excellent staff ”
Beautiful view from room, very clean linen and facilities, excellent facilities such as pool, gym, good quality shopping underneath hotel, excellent staff, very clean room, very good reception staff, comfortable beds, quite space in rooms, lovely foyer, beautiful flowers in foyer, excellent location to great station, Kobe is so close and also Motomarchi and Sannonmya shopping areas, great bar area, many restaurants within hotel.
We arrived there around 12:00 (noon) and we're allowed to check in and go to the hotel room immediately. It's the first time in Japan. After a long journey, could get a rest after lunch. We'll stay here again if we visit Kobe in the future. The hotel is just one station from Sannomiya Station where you can find a lot restaurants and shops. Here, you enjoy the peaceful environment and next to the hotel is cable car to the Herb Garden.
Crowne Plaza Hotel Kobe”
This property is a located in a prime area of the city. It is on a hillside and is very tall, thus offers a panoramic view of the city and the harbor of Kobe. A very beautiful and deceivingly large structure filled with a variety of shops, restaurants, bars, salons, etc. Truly a self-contained little city. The rooms were excellent and the hotel staff the best we encountered on our trip. They were very attentive to ours needs and most spoke English well.
this is very good hotel for me and for everybody who would like to stay at Kobe, it is very convenience to go anywhere. there is the subway under the hotel and connected to Shinkansen too. the hotel's location is very near shopping and Sannomiya area. Overall is very good hotel for visiting Kobe
Excellent for a visit to Kobe”
At Shin-Kobe the staff at the tourist information was very helpful and gave good advice for what to see when in town. The reception staff was efficient and spoke very good English. We arrived early at the hotel, and they kept the luggage while we could visit the town. The room was clean and well appointed with a marvellous view of the city (but no noise). We dined at one of the in-house restaurants where food and service was impeccable.
great all around stay. I was in Kobe for just one night on a business meeting trip. After the meeting, it was 8pm, and unfortunately we found the city very quiet and not much options for eating a late dinner. However, we just came from Tokyo so it was a big difference. This is more a comment on the city rather than the hotel, however, The hotel was great, and very convenient as it's right above the train station.
Great location with awesome view”
this hotel is very convenient for access to the bullet train. it is a high rise tower with great views across kobe, particularly at night. it is a 15 min walk into sannomiya where you can find shops and bars/restaurants or a 5 min walk to the ijinkan tourist area. our room was fantastic...really enjoyed staying here!
Crowne Plaza Hotel, Kobe”
Finding the hotel was easy as it was sign-posted from the underground station. The staff were ready to help and point you in the right direction. The food in restaurant on the 36th floor was very good (especially the world famous Kobe beef)and the view over the city was worth it.
Very nice hotel”
I really enjoyed this hotel. The staff is very freindly and helpful. I did not like the distance to the center of town or the main train station. The room was very clean and nice. The beds were wonderful. I did not find Kobe very interesting but the hotel was excellent.
Thank you ANA Crowne Plaza Hotel Kobe”
I went there for Kobe Marathon 2014. This hotel is my best support to my completion of the game! Amazing service with clean and comfortable bed. It is the best hotel I have stayed in Kansai area! Highly recommended.
Very convenient for the Bullet Train”
It is a standard Crowne Plaza. The reception and bar areas were a bit bland. However reception was helpful and the in room massage was good. I only stayed one night so nothing really else to report. Good view left before the breakfast started.
Excellent staff but less than exceptional facilities”
I’m sure the ANA Crown Plaza was a fantastic hotel years ago but the facilities are due for an upgrade. Beautiful view from the rooms; property is in a good location for the Shinkansen but not a lot happening around the property. The shopping mall has more vacant spaces than stores and restaurants in the hotel had odd hours. The 36th floor bar isn’t open until 9 p.m. with restaurants opening at 5:30 or 6:30. Very strange. I reserved a non-smoking room but was placed in a former smoking room with a terrible odor. Even the bed linens smelled of smoke. I switched rooms the second day and had a much better experience. However, you could still smell smoke from the neighboring rooms. The toilet ran all afternoon until we fixed it ourselves. Rooms are also very warm without the option for AC or to even turn the heat off. Likely the opposite in summer when the AC is turned on for the building. This hotel had a lot of appeal online but the price paid exceeded the value.