8.4
Excellent
19.0% this month
/10
(424 reviews)See what guests said
Housekeeping6
View4
Breakfast1
See map
8.8

Excellent

Location rating score

Excellent location - 30 meters from city center
Parking
Available
Popular landmarks
Shin Kobe Station 120 m
Shinkobe Station Visitor Center 160 m
Shin-Kobe Ropeway 170 m
Kobe Nunobiki Herb Gardens 180 m
Kobe Nunobiki Ropeway 180 m
Takenaka Carpentry Tools Museum 240 m
Nunobiki Medagi Waterfall 340 m
Monkey Kazura Bridge 440 m
Nunobiki Tsutsumidagi Waterfall 440 m
Kitano Foreigner's Club 440 m
Nearby landmarks
Kobe Nunobiki Herb Gardens 180 m
Kobe Kitano Museum (Ijinkan-gai) 580 m
Ikuta Shrine 1.24 km
Sannomiya Center Gai Shopping Street 1.44 km
Kobe Oji Zoo 1.86 km
Chinatown (Nankinmachi) 2.02 km
Kobe Port Tower 2.64 km
Meriken Park 2.65 km
Kobe Harborland 3.27 km
Kobe Animal Kingdom 6.13 km
ANA Crowne Plaza Kobe

"The location is perfect for us since it is walking distance to Kobe Station & we had bullet train pass."

Astri - September 20, 2017
1 King Bed Superior City View Non-Smoking - Room plan ANA Crowne Plaza Kobe
Lobby ANA Crowne Plaza Kobe
Swimming pool ANA Crowne Plaza Kobe
See all 64 photos
Removed from saved list
Free Wi-Fi

ANA Crowne Plaza Kobe

1-Chome Kitano-Cho, Chuo-Ku, Kobe-shi, Kobe, Kobe, Japan, 650-0002 - See map
Property highlights
Check-in [24-hour]
Hassle-free check in
Close to Kobe Nunobiki Herb Gardens
Within 180 m of property
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
  • 130 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Cheaper than 86% of all properties in Kobe in the last 24 hoursCompared to 440 Kobe properties at Agoda for various dates
Value for money8.0
Distance to city center1. Km
Location rating8.8
Nearest airportKobe Airport (UKB)
Distance to airport8.2 km

Rooms available at ANA Crowne Plaza Kobe

Excellent
Room comfort & quality
8.4
2 Single Beds Club Floor Superior Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
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2 Single Beds Non-smoking
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Standard
...
  • Room size: 22 m²/237 ft²
  • Shower and bathtub
  • 2 single beds or 1 double b...
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1 King Bed Superior City View Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 Queen Bed Club Floor Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
1 Double Bed Nonsmoking
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
2 Single Beds 2 Persons Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 single beds or 1 double b...
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Business Room
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 single bed
Enter dates to see prices
1 Single Standard Smoking
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 single bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at ANA Crowne Plaza Kobe?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to ANA Crowne Plaza Kobe?

For those who wish to drive their own cars, ANA Crowne Plaza Kobe has a car park right on site for maximum convenience. Parking is available for a fee of 1500 JPY per day. If you're looking for an easy way to get around Kobe with private transportation, the hotel can arrange both taxis or car rental.

See map
Explore the neighborhood

What people love about ANA Crowne Plaza Kobe

  • 9.2
    Exceptional
    Location

    "-good location -very reasonable price -amazing view from the window"

    Chin

    |

    June 7, 2017

  • 10.0
    Exceptional
    Location

    "Great price, high recommendation, super convenient location."

    Tara

    |

    February 21, 2019

  • 9.6
    Exceptional

    "We'll stay here again if we visit Kobe in the future."

    Edith

    |

    March 19, 2018

Property ranking|Compared to 440 Kobe properties
See all rankings
Location score
8.8/10
Cheapest price score
Cleanliness score
8.6/10
Room comfort score
8.4/10
Better than
87
%
of Kobe properties
Better than
86
%
of Kobe properties
Better than
85
%
of Kobe properties
Better than
84
%
of Kobe properties
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Overall rating:
8.4
Excellent
424 reviews
Cleanliness
8.6
Facilities
8.2
Location
8.8
Read all reviews >
What travelers say they love:
I will definetly stay here again and I will also recommend t...
ADAGBON from Japan
Solo traveler
More about ANA Crowne Plaza Kobe

More about ANA Crowne Plaza Kobe

Directly connected to Shin-Kobe Shinkansen Station, ANA Crowne Plaza offers 8 dining options with views of Kobe City and Rokko Mountain. It has an indoor pool, a fitness centre and a hot tub. Free Wi-Fi is provided throughout the property. The air-conditioned rooms at ANA Crowne Plaza Kobe feature a crisp modern style with bright whites and dark contrasts. A fridge, a minibar and a flat-screen satellite TV come with the room. Guests can relax at the sauna, pamper themselves at the hotel’s Angsana Spa or have their hair done at the barber/beauty salon (charges apply). ANA Crowne also offers a gift shop, car rental services and airport shuttle. ANA Crowne Plaza Kobe is just 1 subway stop from Sannomiya Railway Terminal, at the heart of Kobe's exciting downtown area. Kobe Airport is 8 km away. To Kyoto it takes 30 minutes by Shinkansen train, and to Osaka only 15 minutes.

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Most talked about facilities

Housekeeping
12 mentions
Breakfast
8 mentions
View
5 mentions
Food & Dining
2 mentions

What they offer

9.6
Exceptional
Breakfast

"The best cup of coffee in Japan, and a great breakfast."

David

|

December 7, 2017

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

カジュアルダイニング 【ザ・テラス】
Cuisine:European, Japanese
Menu:Buffet, A-la-carte
レストラン&バー 【Level 36】
Cuisine:Italian
Menu:Buffet
中国レストラン 【蘇州】
Cuisine:Chinese
Menu:Buffet
鉄板焼 【北野】
Cuisine:Steakhouse
Menu:Buffet
京料理 【たん熊 北店】
Cuisine:Japanese
Menu:Buffet
寿司割烹 【尽】
Cuisine:Sushi
Menu:Buffet
日本料理 【神戸 なだ万】
Cuisine:Japanese
Menu:Buffet
メインバー 【ザ・バー】
Menu:Buffet
ティーラウンジ 【ザ・ラウンジ】
Menu:Buffet
ルームサービス
Cuisine:European, Japanese
Menu:Buffet
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of ANA Crowne Plaza Kobe from real guests

Provided by verified guests of Agoda
Agoda Reviews (424)Booking.com Reviews (1569)
8.4
/
10
Cleanliness8.6
Facilities8.2
Location8.8
Room comfort and quality8.4
Service8.6
Value for money8.0
High score for Kobe
Rating
9+ Exceptional (79)
8-9 Excellent (52)
7-8 Very Good (57)
6-7 Good (17)
<6 Below Expectation (25)
Time of the year
Mar - May (62)
Jun - Aug (57)
Sep - Nov (67)
Dec - Feb (44)
All guests (424)
All room types
All languages

Show reviews that mention 

Showing 230 verified guest comments
12345
10.0
Exceptional
Tara from United States
Couple
1 Double Bed Nonsmoking
Stayed 1 night in February 2019

Close to Shin-Kobe station, professional and kind staff”

The ANA Crowne Plaza is on the 4th floor of a building that's basically part of Shin-Kobe station (the station that the shinkansen comes in from Osaka and other areas). Super super convenient. The room was a great price and had a really comfortable bed, a gorgeous view of the city, and a clean mostly-Western style bathroom with full amenities provided. There was even a mini-bar in the fridge and I must admit I indulged in a late night Coke. Even though the restaurants attached to the hotel were closed by the time we got in, room service was about as expected and had a mix of Japanese and American-style foods to choose from. The room service staff spoke English, as well as the check-in staff. There was no problem checking bags in earlier that day and receiving them later when we checked in more properly. Great price, high recommendation, super convenient location.

Reviewed February 21, 2019
8.7
Excellent
David from United States
Solo traveler
Stayed 1 night in October 2011

Very nice hotel in a great location”

location, views

the ana crowne plaza hotel kobe is connected by a covered walkway to the kobe shinkensen (bullet train) station. it is also connected to a subway station a few floors below the surface and to shops and restaurants. the hotel is beautiful inside and out and located at a higher elevation looking down on kobe and just next to the mountains. i had beautiful views of the city, harbor, verdent islands and the mountains from my standard rate room. the hotel has a nice large pool and small but nice and well equiped fitness center. there is a small outdoor track with a rubberized surface on a ledge outside the fitness center with spectacular views. juse outside the hotel one can take a tram up into the mountians.

Reviewed November 06, 2011
8.8
Excellent
Jayanthi from India
Business traveler
Stayed 4 nights in June 2018

Great place to stay!”

We recently stayed at the ANA Crowne Plaza Kobe while attending a conference. The hotel combines a superb, central location which is adjacent to the Shin-Kobe station and set within a mall, with wonderful, unobtrusive service and charm! The front office and house-keeping staff members were very helpful and went out on a limb to make our stay very comfortable and memorable. The rooms on the high rise floors make for an excellent and mesmerizing view during the day and at night. Highly recommended!

Reviewed June 15, 2018
10.0
Exceptional
Cathy from United Kingdom
Family with teens
1 Double Bed Nonsmoking
Stayed 5 nights in February 2014

A comfortable and enjoyable stay ”

Comfortable rooms, friendly and efficient staff, wonderful breakfast buffet.

We chose the ANA Crowne Plaza on the recommendation of friends, and were very pleased that we did. Our rooms were very comfortable and well-equipped. Get a city view room if you can, as the view is spectacular at night. The breakfast buffet was a daily treat, with a huge variety of good food, including "full English" as well as Japanese dishes and tasty pastries. The hotel has several different restaurants, though we only tried The Terrace (where the breakfast buffet is served) as we were mostly eating elsewhere. The hotel is very close to excellent public transport, which made touring easy. We would recommend it highly.

Reviewed February 27, 2014
9.7
Exceptional
Van from Vietnam
Business traveler
Stayed 4 nights in April 2010

Crowne Plaza Shinkobe is a very good hotel”

very nice view, good service, convinient transportation
not specified.

The Crowne Plaza Hotel in Shin-kobe is located next to the station Shin-kobe. The place is very convenient for transportation. From Kansai Airport, you can use rapid trains to the station Shin Kobe (with only one change at Shin-Osaka). Shin Kobe is one station on the main Japanese Rail line and there is a good subway system in this region. The services in the hotel are very good. The price is reasonable.

Reviewed April 09, 2010
9.0
Exceptional
Anna from United States
Group
Stayed 2 nights in March 2010

Room with a view”

Spectacular view of Kobe's skyline and port. Steps to ShinKobe shinkansen station. Walking distance to Nunobiki Falls, Kobe ropeway, herb garden and the Kitanocho district. P.J.'s and great pillows!
charge for use of pool and sauna. Breakfast at the terrace is expensive.

I arrived from Osaka and was pleased to discover the ShinKobe shinkansen station is steps from Crowne Plaza. Within the station are many great places to eat with reasonable prices. I had udon with clams for 800 yen. The rooms provide pajamas, slippers and any toiletries you may require. Take a walk to Nunobiki Falls. These magnificent waterfalls are minutes from the hotel. I also enjoyed the Kitanocho district which showcases western style homes from the late 1800's. There are also many boutiques, eateries and jazz clubs in this area. On a clear day, take the Kobe ropeway and see the herb garden.

Reviewed March 24, 2010
8.3
Excellent
CURLY from Hong Kong
Couple
1 Double Bed Nonsmoking
Stayed 1 night in February 2013

Great location”

Great hotel, great location , great value

Good price for stay in ANA Crowne Plaza Kobe, quality hotel, service is good and helpful. Room is big and clean with a wonderful view, subway is right down the hotel, very good location .staffs is very friendly and helpful.i will suggest this hotel for everyone.I must come back this hotel soon.

Reviewed March 26, 2013
10.0
Exceptional
Narattaphol from Thailand
Business traveler
1 King Bed Superior City View Non-Smoking
Stayed 6 nights in May 2013

A nice hotel closed to Shin-Kobe station”

Convenient transportation, good service, excellent restaurents

I had a great time at ANA Crowne Plaza Hotel Kobe, and enjoyed dining at the hotel's restaurants.

Reviewed June 05, 2013
9.3
Exceptional
Margaret from Australia
Solo traveler
Stayed 1 night in October 2010

Very good hotel and excellent staff ”

so close to ShinKobe Station, views, staff
need 24 hour coffe shop

Beautiful view from room, very clean linen and facilities, excellent facilities such as pool, gym, good quality shopping underneath hotel, excellent staff, very clean room, very good reception staff, comfortable beds, quite space in rooms, lovely foyer, beautiful flowers in foyer, excellent location to great station, Kobe is so close and also Motomarchi and Sannonmya shopping areas, great bar area, many restaurants within hotel.

Reviewed October 16, 2010
9.6
Exceptional
Edith from Hong Kong
Couple
1 Double Bed Nonsmoking
Stayed 2 nights in December 2017

Excellent services”

We arrived there around 12:00 (noon) and we're allowed to check in and go to the hotel room immediately. It's the first time in Japan. After a long journey, could get a rest after lunch. We'll stay here again if we visit Kobe in the future. The hotel is just one station from Sannomiya Station where you can find a lot restaurants and shops. Here, you enjoy the peaceful environment and next to the hotel is cable car to the Herb Garden.

Reviewed March 19, 2018
10.0
Exceptional
Mark from United States
Group
Stayed 2 nights in February 2010

Crowne Plaza Hotel Kobe”

I choose this hotel due to its proximity to the Shin Kobe railway station. Its also boasts a great view of the city.
The only concern is that the city's night life district is a bit far from the hotel. A moderate walk or a short cab drive away. (you will have to walk uphill returning back to the hotel)

This property is a located in a prime area of the city. It is on a hillside and is very tall, thus offers a panoramic view of the city and the harbor of Kobe. A very beautiful and deceivingly large structure filled with a variety of shops, restaurants, bars, salons, etc. Truly a self-contained little city. The rooms were excellent and the hotel staff the best we encountered on our trip. They were very attentive to ours needs and most spoke English well.

Reviewed February 15, 2010
10.0
Exceptional
Krun from Thailand
Business traveler
Stayed 3 nights in September 2010

Good Hotel”

Very good location for staying at Kobe
everything is fine for me

this is very good hotel for me and for everybody who would like to stay at Kobe, it is very convenience to go anywhere. there is the subway under the hotel and connected to Shinkansen too. the hotel's location is very near shopping and Sannomiya area. Overall is very good hotel for visiting Kobe

Reviewed September 13, 2010
9.3
Exceptional
Christen from Norway
Couple
Stayed 1 night in April 2010

Excellent for a visit to Kobe”

Excellently placed if you travel by the Shinkansen as it is next door to Shin-Kobe. Good restaurants in the building complex with huge variety of food and prices.
Difficult to keep temperature down at night.

At Shin-Kobe the staff at the tourist information was very helpful and gave good advice for what to see when in town. The reception staff was efficient and spoke very good English. We arrived early at the hotel, and they kept the luggage while we could visit the town. The room was clean and well appointed with a marvellous view of the city (but no noise). We dined at one of the in-house restaurants where food and service was impeccable.

Reviewed April 19, 2010
9.3
Exceptional
Ron from Canada
Business traveler
Stayed 1 night in November 2010

great location”

location
none

great all around stay. I was in Kobe for just one night on a business meeting trip. After the meeting, it was 8pm, and unfortunately we found the city very quiet and not much options for eating a late dinner. However, we just came from Tokyo so it was a big difference. This is more a comment on the city rather than the hotel, however, The hotel was great, and very convenient as it's right above the train station.

Reviewed November 23, 2010
10.0
Exceptional
JAMES from United Kingdom
Couple
Stayed 1 night in April 2012

Great location with awesome view”

Above bullet train station, great view

this hotel is very convenient for access to the bullet train. it is a high rise tower with great views across kobe, particularly at night. it is a 15 min walk into sannomiya where you can find shops and bars/restaurants or a 5 min walk to the ijinkan tourist area. our room was fantastic...really enjoyed staying here!

Reviewed May 01, 2012
9.7
Exceptional
Deborah from United Kingdom
Solo traveler
Stayed 9 nights in August 2010

Crowne Plaza Hotel, Kobe”

The view from my bedroom over Kobe was amazing and the service was excellent
There was always a queue at reception if you wanted to ask something

Finding the hotel was easy as it was sign-posted from the underground station. The staff were ready to help and point you in the right direction. The food in restaurant on the 36th floor was very good (especially the world famous Kobe beef)and the view over the city was worth it.

Reviewed September 08, 2010
8.7
Excellent
James from United States
Business traveler
Stayed 10 nights in August 2010

Very nice hotel”

Excellent staff and rooms
location to center

I really enjoyed this hotel. The staff is very freindly and helpful. I did not like the distance to the center of town or the main train station. The room was very clean and nice. The beds were wonderful. I did not find Kobe very interesting but the hotel was excellent.

Reviewed September 02, 2010
10.0
Exceptional
HOU from Portugal
Solo traveler
2 Single Beds 2 Persons Non-Smoking
Stayed 3 nights in November 2014

Thank you ANA Crowne Plaza Hotel Kobe”

Breakfast, location, hospitality

I went there for Kobe Marathon 2014. This hotel is my best support to my completion of the game! Amazing service with clean and comfortable bed. It is the best hotel I have stayed in Kansai area! Highly recommended.

Reviewed November 27, 2014
8.0
Excellent
Kieran from United Kingdom
Business traveler
Stayed 1 night in April 2011

Very convenient for the Bullet Train”

Transportation

It is a standard Crowne Plaza. The reception and bar areas were a bit bland. However reception was helpful and the in room massage was good. I only stayed one night so nothing really else to report. Good view left before the breakfast started.

Reviewed May 20, 2011
5.6
Angie from United States
Group
Standard
Stayed 2 nights in February 2018

Excellent staff but less than exceptional facilities”

I’m sure the ANA Crown Plaza was a fantastic hotel years ago but the facilities are due for an upgrade. Beautiful view from the rooms; property is in a good location for the Shinkansen but not a lot happening around the property. The shopping mall has more vacant spaces than stores and restaurants in the hotel had odd hours. The 36th floor bar isn’t open until 9 p.m. with restaurants opening at 5:30 or 6:30. Very strange. I reserved a non-smoking room but was placed in a former smoking room with a terrible odor. Even the bed linens smelled of smoke. I switched rooms the second day and had a much better experience. However, you could still smell smoke from the neighboring rooms. The toilet ran all afternoon until we fixed it ourselves. Rooms are also very warm without the option for AC or to even turn the heat off. Likely the opposite in summer when the AC is turned on for the building. This hotel had a lot of appeal online but the price paid exceeded the value.

Reviewed February 21, 2018
12345
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