ANA Crowne Plaza Kobe
ANA Crowne Plaza Kobe
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9.6
Exceptional

"The room is clean, and the staff are friendly."

Ernest

|

October 17, 2016

 ANA Crowne Plaza Kobe
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Lobby ANA Crowne Plaza Kobe
Lobby
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Swimming pool ANA Crowne Plaza Kobe
Swimming pool
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Fitness center ANA Crowne Plaza Kobe
Fitness center
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See map ANA Crowne Plaza Kobe
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Excellent
Location
8.7
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What guests are saying:
Excellent
Robin from United States
Business traveler
Our stay was very enjoyable and hotel recommended the best Teppanyaki restaurant
Mark from Malaysia
Family with young children
It was excellent, the room is comfortable and spacious for Japanese standard.
Timothy from Malaysia
Business traveler
Really enjoyed my stay. Hotel was quite and peaceful. Staff polite and helpful, rooms clean and comfortable, location is good too.
Gail from Singapore
Business traveler
soooooo convenient to JR line shinkansen and subway
jennifer from Australia
Solo traveler
Overall really liked it- apart frm the great location, rooms were clean, comfy, with a beautiful mountain/city view
Gail from Singapore
Business traveler
Excellent stay, great staff, rooms are nice but small, good value for money no complaints
Hira from United Kingdom
Business traveler
I had a great time at ANA Crowne Plaza Hotel Kobe, and enjoyed dining at the hotel's restaurants.
Narattaphol from Thailand
Business traveler

ANA Crowne Plaza Kobe

Excellent location
- Inside city center
- What's nearby?
Excellent
From 280 reviewsSee what guests said
8.4
/
10
Excellent cleanliness
8.6
Recommended by 88% of guests
Value for money7.8
Distance to city center1. Km
Location rating8.7
Nearest airportKobe Airport (UKB)
Distance to airport8.2 km
  • 140 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Room choices
8.4
Excellent
Room comfort & quality
Club Suite Room - Smoking
Club Suite Room - Smoking
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Club Double Room - Non-Smoking
Club Double Room - Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Superior Twin Room - Non-Smoking
Superior Twin Room - Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Club Twin Room - Non-Smoking
Club Twin Room - Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Standard Double Room - Smoking
Standard Double Room - Smoking
...
  • Room size: 22 m²/237 ft²
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
Deluxe Twin Room - Non-Smoking
Deluxe Twin Room - Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Standard Double Room - Non-Smoking
Standard Double Room - Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Twin Room - Non-Smoking
Twin Room - Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Standard Twin Room - Smoking
Standard Twin Room - Smoking
...
  • Room size: 22 m²/237 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Standard Twin Room - Non-Smoking
Standard Twin Room - Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
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More about ANA Crowne Plaza Kobe

More about ANA Crowne Plaza Kobe

8.0
Very good

"Very clean and friendly staff"

Adhi Y.

|

September 9, 2016

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

7.6
Very good

"Big room with good environment"

Sin J.

|

June 8, 2016

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

Extra charges apply for use of the fitness centre, hot tub and Angsana Spa.

Real reviews from real guests

Agoda Reviews (280)Booking.com Reviews (1789)
8.4
/
10
Cleanliness8.6
Facilities8.2
Location8.7
Room comfort and quality8.4
Service8.5
Value for money7.8
Provided by verified guests of Agoda
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All guests (280)
All room types
Showing 200 verified guest comments
12345
9.6
Exceptional
Edith from Hong Kong
Couple
1 Queen Bed Standard City View Non-Smoking
Stayed 2 nights in December 2017
Excellent services”
We arrived there around 12:00 (noon) and we're allowed to check in and go to the hotel room immediately. It's the first time in Japan. After a long journey, could get a rest after lunch. We'll stay here again if we visit Kobe in the future. The hotel is just one station from Sannomiya Station where you can find a lot restaurants and shops. Here, you enjoy the peaceful environment and next to the hotel is cable car to the Herb Garden.
Reviewed March 19, 2018
8.8
Excellent
Wee from Singapore
Business traveler
Standard
Stayed 1 night in June 2018
Excellent”
great location.
Reviewed October 05, 2018
8.0
Excellent
Charles from New Zealand
Solo traveler
1 Queen Bed Club Floor Non-Smoking
Stayed 2 nights in September 2016
Great hotel overall. Don't like when facilities cost extra to use. But location great for train ”
Staff in club area were either great or what I would class verging on rudeness. May of been a bad night but was very noticeable. Otherwise hotel is good and room size ok for Japanese level. Would probably look elsewhere next time in Kobe
Reviewed September 23, 2016
8.3
Excellent
CURLY from Hong Kong
Couple
1 Queen Bed Standard City View Non-Smoking
Stayed 1 night in February 2013
Great location”
Great hotel, great location , great value
Good price for stay in ANA Crowne Plaza Kobe, quality hotel, service is good and helpful. Room is big and clean with a wonderful view, subway is right down the hotel, very good location .staffs is very friendly and helpful.i will suggest this hotel for everyone.I must come back this hotel soon.
Reviewed March 26, 2013
8.3
Excellent
Kamarul from Singapore
Business traveler
Stayed 2 nights in November 2012
Well placed hotel with beautiful surroundings. ”
The Shinkansen station is just next door and connected with a sheltered walkway with the hotel. Main bus station to airport and other areas is only 5 minutes by taxi.
I booked for 2 nights at this hotel but stayed for two days and one night only. I did not notice much of the facilities in the hotels s I was on a business trip. Arriving late at night on the first day and departing late at night on the 2nd day, therefore did not even stay for the 2nd night. The hotel is spacious clean and well positioned for a quick turnaround trip.
Reviewed December 03, 2012
10.0
Exceptional
JAMES from United Kingdom
Couple
Stayed 1 night in April 2012
Great location with awesome view”
Above bullet train station, great view
this hotel is very convenient for access to the bullet train. it is a high rise tower with great views across kobe, particularly at night. it is a 15 min walk into sannomiya where you can find shops and bars/restaurants or a 5 min walk to the ijinkan tourist area. our room was fantastic...really enjoyed staying here!
Reviewed May 01, 2012
10.0
Exceptional
CHUN from United States
Couple
Stayed 1 night in November 2011
Great location with nice city views”
location
It is a short walk from Shin-Kobe Station, but unlike train stations in some other countries, it is a nice area. It's so convenient to get there, enjoy side trips to nearby attractions, and continue our trip to Kyoto with JR Shinkansen trains.
Reviewed December 08, 2011
10.0
Exceptional
Raja from Indonesia
Couple
Stayed 4 nights in August 2009
My Honeymoon trip to Kobe”
Very Nice hotel, Big lobby, Spacious room, PC in every room connected to 24 hour internet, shopping arcade and restaurants available, They had Wendy's Burger and I love the burgers, located rite opposite of Shinkasen train station. Subway Station beneath the hotel, Close to Shinyoman shopping area.
No comment
Me and my wife were traveling together. We had two big luggage with us. We were so happy to find the Hotel rite opposite the Shinkasen station after arriving from Tokyo. Rooms were nice and no smell. I was able to check my mail without taking out my Laptop because they had a PC in the room. You can either walk the nearest shopping area (Shinomya) or its only one stop if you take the subway from the Hotel. Overall its definitely worth the price I paid.
Reviewed September 02, 2009
7.6
Very good
Michael from South Africa
Family with young children
Standard
Stayed 1 night in October 2018
Good hotel in convenient location for sightseeing”
The hotel is right next to Shin-Osaka station, at the foot of a mountain with beautiful walking trails up past waterfalls and to a large herb and flower garden on the mountainside. It is also within a ten minute walk to the historical Kitano foreign residential area and about fifteen minutes to the more central Sannomiya station. I expected the rooms and facilities to feel a little more luxurious for the price we paid and the twin beds were a little smaller than those of other Japanese hotels in this price class that we stayed at before, but the room was reasonably big and we had a good stay overall.
Reviewed October 15, 2018
8.8
Excellent
Jayanthi from India
Business traveler
Stayed 4 nights in June 2018
Great place to stay!”
We recently stayed at the ANA Crowne Plaza Kobe while attending a conference. The hotel combines a superb, central location which is adjacent to the Shin-Kobe station and set within a mall, with wonderful, unobtrusive service and charm! The front office and house-keeping staff members were very helpful and went out on a limb to make our stay very comfortable and memorable. The rooms on the high rise floors make for an excellent and mesmerizing view during the day and at night. Highly recommended!
Reviewed June 15, 2018
5.6
Angie from United States
Group
Standard
Stayed 2 nights in February 2018
Excellent staff but less than exceptional facilities”
I’m sure the ANA Crown Plaza was a fantastic hotel years ago but the facilities are due for an upgrade. Beautiful view from the rooms; property is in a good location for the Shinkansen but not a lot happening around the property. The shopping mall has more vacant spaces than stores and restaurants in the hotel had odd hours. The 36th floor bar isn’t open until 9 p.m. with restaurants opening at 5:30 or 6:30. Very strange. I reserved a non-smoking room but was placed in a former smoking room with a terrible odor. Even the bed linens smelled of smoke. I switched rooms the second day and had a much better experience. However, you could still smell smoke from the neighboring rooms. The toilet ran all afternoon until we fixed it ourselves. Rooms are also very warm without the option for AC or to even turn the heat off. Likely the opposite in summer when the AC is turned on for the building. This hotel had a lot of appeal online but the price paid exceeded the value.
Reviewed February 21, 2018
6.0
Alex from Hong Kong
Family with young children
Business Room
Stayed 1 night in October 2018
Big price tag but limited satisfication”
No surprise for us. It is large, but seems just lack of sprit.
Reviewed October 25, 2018
5.2
Alex from Hong Kong
Family with young children
Superior Double Room - Non-Smoking
Stayed 1 night in October 2018
No air-conditional ”
The hotel is large, location is a bit remote, but night view is great.
Reviewed October 25, 2018
9.6
Exceptional
David from United States
Family with teens
Standard
Stayed 3 nights in December 2017
Perfect place to stay.”
Great place to stay. The cable car outside the hotel to the top of the mountain is awesome. The main road going past the hotel, toward the bay, has a wonderful cafe about 3 blocks from the hotel on the southwest corner of the intersection. The best cup of coffee in Japan, and a great breakfast. No markings to tell a tourist it's a cafe. Just a door with an occasionaly local walking in or out.
Reviewed December 07, 2017
7.2
Very good
Astri from Indonesia
Couple
1 Queen Bed Standard City View Non-Smoking
Stayed 2 nights in March 2017
No AirCon, only heater”
We were there by the end of winter (Mar 2017) and it was still too warm for us to sleep without any AC (we are from Western Australia). To our surprise, the room didn't have any AC! When we talked to the staff, they provided us with a tiny fan and let the fire exit door open for a breeze... The location is perfect for us since it is walking distance to Kobe Station & we had bullet train pass.
Reviewed September 20, 2017
5.6
Jennifer from United States
Business traveler
1 Queen Bed Club Floor Non-Smoking
Stayed 3 nights in August 2017
Won't be back.”
Good: close to Shin-Kobe Station and cable car; beautiful view and lobby, comfortable beds and club lounge (Erika was very helpful and welcoming). Fitness center was adequate. But overall, this was not a club/executive room experience...more like a Holiday Inn. Needs improvement: in both of the rooms we had on separate floors, the hallways had a foul odor and the pillows smelled (the sheets and case were clean); the club floor food was tasteless and cold and was the same each night; upon arrival, there was no offer to help with our luggage and we were welcomed in the lobby by a lady stating that check-in wasn't until 3 (It was 2:15, and thankfully, a supervisor quickly came over and took us to the regular check in, even though we said we had a club room, which usually means having the ability to check-in on the club-floor reception lounge. Finally we were brought to the club floor and waited in the lounge until around 4:15 to get into our rooms). Would highly recommend visiting Himeji castle since it is so close to this location.
Reviewed August 28, 2017
10.0
Exceptional
HOU from Portugal
Solo traveler
2 Single Beds Standard City View Non-Smoking
Stayed 3 nights in November 2014
Thank you ANA Crowne Plaza Hotel Kobe”
Breakfast, location, hospitality
I went there for Kobe Marathon 2014. This hotel is my best support to my completion of the game! Amazing service with clean and comfortable bed. It is the best hotel I have stayed in Kansai area! Highly recommended.
Reviewed November 27, 2014
9.0
Exceptional
Chi from Hong Kong
Family with teens
Standard
Stayed 1 night in August 2014
Stunning view, comfortable bed and excellenservice”
Staff, location and THE BED!
Staff - very good English for Japan. Those who couldn't speak very good english tried try hard to help out. We were particularly impressed by porter Yusuke's service. We were given a smoking room which we found smelled strong. He tried to help us find another room and while we were waiting he made sure we were comfortable and gave us wifi password to make sure we were not bored. In the end we still ended up with a smoking room but he offered us a ionizer to remove be ciagarett smell.
Reviewed August 24, 2014
10.0
Exceptional
Cathy from United Kingdom
Family with teens
1 Queen Bed Standard City View Non-Smoking
Stayed 5 nights in February 2014
A comfortable and enjoyable stay ”
Comfortable rooms, friendly and efficient staff, wonderful breakfast buffet.
We chose the ANA Crowne Plaza on the recommendation of friends, and were very pleased that we did. Our rooms were very comfortable and well-equipped. Get a city view room if you can, as the view is spectacular at night. The breakfast buffet was a daily treat, with a huge variety of good food, including "full English" as well as Japanese dishes and tasty pastries. The hotel has several different restaurants, though we only tried The Terrace (where the breakfast buffet is served) as we were mostly eating elsewhere. The hotel is very close to excellent public transport, which made touring easy. We would recommend it highly.
Reviewed February 27, 2014
8.7
Excellent
Brennan from United States
Family with young children
2 Single Beds Superior City View Non-Smoking
Stayed 2 nights in September 2013
Ideal spot for seeing the city”
room size, location, cleanliness
We have three small kids, and this fit us perfectly. Opt for breakfast as there aren't many options nearby, and breakfast buffet is good. Right outside the hotel is the rope way up the mountain to the herb garden as well as the Shin Kobe station. In the city without being overtaken by if. Hogg recommend.
Reviewed October 01, 2013
12345
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  • Excellent location
  • Kobe Kitano Museum
  • Shin Kobe Station is within 0.14 km