ANA Crowne Plaza Kumamoto New Sky By IHG

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

2 Higashi Amidajicho, Kumamoto, Kumamoto, Japan, 860-8575

Highlights

Front desk [24-hour]

The check-in service is efficient.
Inside city center

The hotel is conveniently located near JR station.
Airport transfer

- Airport transfer available at additional charge. To request, check the...

It is convenient to take the bus to the airport.
Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

240 meters to public transportation

240 meters to public transportation - Gionbashi Tram Station is within 240 meters

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Restaurants

Bar

Airport transfer

Luggage storage

Breakfast

About us

Discover the ANA Crowne Plaza Kumamoto New Sky, a premium hotel blending comfort and convenience in historic Kumamoto. Just 856 meters from JR Kumamoto Station and near shopping spots like Shimotori Shotengai, it's perfect for two travelers seeking culture and retail experiences. Enjoy exquisite dining at the on-site restaurant, unwind at the bar, or use room service for added luxury. Rooms feature air conditioning and complimentary internet, with select options offering stunning city views or captivating nightscapes. Experience the ideal mix of history and modern comfort at this exceptional hotel. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

3 travelers have booked today.

Service 8.9
Cleanliness 8.8
Room comfort and quality 8.4
Value for money 8.4

Based on 2,165 verified reviews

Service

8.9

Cleanliness

8.8

Room comfort and qua...

8.4

Value for money

8.4

Facilities

8.2

Location

7.7

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Nearest transportation options

Gionbashi Tram Station is within 0.22 km

Gofukumachi Tram Station is within 0.33 km

See map

7.7Very good

Location rating score

Very good location - Inside city center
Excellent for walking
More details on walking
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There are 29 places in walking distance!

Parking
Available
Walkable places
Joman-ji Temple
180 m
Shogaku-ji Temple
270 m
Kawaramachi Shopping Street
370 m
Myojo-ji Temple
370 m
Enshu-ji Temple
370 m
Popular landmarks
JR Kumamoto Station
860 m
Shinshigai Shotengai
1.1 km
Kato Kiyomasa Statue
1.3 km
Sakuranobaba Johsaien
1.4 km
Shimotori Shotengai
1.7 km
Closest landmarks
Akebono Dai 2 Clinic
320 m
Murata Surgical Gastroenterologist Proctology Clinic
330 m
Kogan-ji Temple
530 m
Junsho-ji Temple
530 m
Shoho-in
570 m

Good to know

Value for money8.4
Distance to city center3 km
Location rating7.7
Nearest airportKumamoto Airport (KMJ)
Distance to airport16.3 km

Rooms available at ANA Crowne Plaza Kumamoto New Sky By IHG

Excellent
Room comfort & quality

8.4

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Based on 1339 reviews from verified travelers

2 Beds Executive Suite Nonsmoking
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  • Room size: 77 m²/829 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
2 Bed Suite Non-smoking
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  • Room size: 50 m²/538 ft²
  • City view
  • 2 double beds
Enter dates to see prices
2 Single Beds Premium High Floor
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  • Room size: 27 m²/291 ft²
  • Night view
  • 2 single beds
Enter dates to see prices
2 Singles Kumamon Theme
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  • Room size: 27 m²/291 ft²
  • Night view
  • 2 single beds
Enter dates to see prices
2 Single Beds High Floor
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  • Room size: 27 m²/291 ft²
  • Night view
  • 2 single beds
Enter dates to see prices
1 King Bed Premium High Floor
...
  • Room size: 27 m²/291 ft²
  • Night view
  • 1 king bed
Enter dates to see prices
2 Single Beds Kumamon Theme
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  • Room size: 27 m²/291 ft²
  • Night view
  • 2 single beds
Enter dates to see prices
Room
...
  • Room size: 27 m²/291 ft²
  • Night view
Enter dates to see prices
Standard Room
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  • Room size: 23 m²/248 ft²
  • Night view
  • 2 single beds or 1 double b...
Enter dates to see prices
1 King Bed High Floor
...
  • Room size: 27 m²/291 ft²
  • Night view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

The average travel time to get from ANA Crowne Plaza Kumamoto New Sky By IHG to the airport is 40 minutes, but please bear in mind that the travel time may differ based on traffic, weather conditions, and time of day.

While remaining at ANA Crowne Plaza Kumamoto New Sky By IHG, take joy in your morning or evening wander at nearby park which include Kumamoto Castle, Takahashi Park, and Ishigamiyama Park.

ANA Crowne Plaza Kumamoto New Sky By IHG's policy concerning children's bedding considers guests age 6 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

ANA Crowne Plaza Kumamoto New Sky By IHG has a total of 25 floors.

ANA Crowne Plaza Kumamoto New Sky By IHG's most popular month where verified guests have stayed the most is in August.

The average room rate for ANA Crowne Plaza Kumamoto New Sky By IHG in the past month is 14490.52 JPY, compared to city's average of 16421.24 JPY.

The closest train, metro, or bus station is Gionbashi Tram Station, 220.8 m away from ANA Crowne Plaza Kumamoto New Sky By IHG.

ANA Crowne Plaza Kumamoto New Sky By IHG’s local community is Kumamoto which consists of popular restaurants such as Katsuretsu Tei Shinshigai, Izakaya Kan, and SUGANOYA Ginza Street Store.

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified hours may be charged an additional fee.

More about ANA Crowne Plaza Kumamoto New Sky By IHG

More about ANA Crowne Plaza Kumamoto New Sky By IHG

Experience Luxury and Convenience at ANA Crowne Plaza Kumamoto New Sky

Welcome to ANA Crowne Plaza Kumamoto New Sky, a luxurious 4-star hotel located in the heart of Kumamoto, Japan. With its convenient location, impeccable service, and world-class amenities, this hotel is the perfect choice for both business and leisure travelers. Upon arrival, guests are greeted by a warm and friendly staff, ensuring a seamless check-in process. Check-in begins at 03:00 PM, allowing you to settle in and unwind after a long day of travel. The hotel's close proximity to the airport, just a 40-minute drive away, makes it a convenient choice for those arriving by air. Additionally, the hotel is situated just 3 kilometers from the city center, offering easy access to Kumamoto's vibrant attractions and landmarks. With 187 well-appointed rooms, ANA Crowne Plaza Kumamoto New Sky offers a variety of accommodation options to suit every guest's needs. Each room is tastefully decorated with modern furnishings and equipped with all the amenities necessary for a comfortable stay. Whether you choose a cozy standard room or opt for a spacious suite, you can expect a restful night's sleep and a peaceful retreat from the bustling city. Please note that ANA Crowne Plaza Kumamoto New Sky has a child policy in place. While children are welcome to stay at the hotel, there may be extra charges involved. We recommend contacting the hotel directly for further information regarding child rates and policies. When it's time to bid farewell, check-out is until 11:00 AM, giving you ample time to pack your belongings and prepare for your onward journey. Whether you're visiting Kumamoto for business or pleasure, ANA Crowne Plaza Kumamoto New Sky promises a memorable stay filled with luxury, convenience, and exceptional service.

Unwind and Indulge: ANA Crowne Plaza Kumamoto New Sky's Entertainment Facilities

At ANA Crowne Plaza Kumamoto New Sky, your stay is not just about comfortable rooms and impeccable service. The hotel takes entertainment to a whole new level with its array of exciting facilities. Whether you're looking to relax, socialize, or indulge in some retail therapy, this hotel has got you covered. Step into the hotel's shops and be greeted by a world of luxury and style. From fashion boutiques to specialty stores, you'll find everything you need to enhance your wardrobe or pick up a unique souvenir. And if you're in the mood for some pampering, head over to the gift/souvenir shop, where you can find a range of locally-made crafts and trinkets to take home as a memento of your stay. After a day of exploring Kumamoto, unwind at the hotel's stylish bar. Sip on expertly crafted cocktails while enjoying the vibrant ambiance and panoramic views of the city. Whether you're catching up with friends or simply enjoying some alone time, the bar is the perfect spot to relax and unwind. With its extensive drink menu and attentive staff, you're sure to have a memorable evening. With its impressive entertainment facilities, ANA Crowne Plaza Kumamoto New Sky offers a complete experience that goes beyond the ordinary. From shopping to socializing, this hotel provides the perfect setting for a truly unforgettable stay.

Convenience Facilities at ANA Crowne Plaza Kumamoto New Sky

Experience unparalleled convenience at ANA Crowne Plaza Kumamoto New Sky with a wide range of facilities designed to enhance your stay. From the moment you arrive, you'll enjoy the convenience of 24-hour room service, ensuring that your needs are met at any time of the day. Our dedicated laundry service takes care of your clothing, allowing you to travel light and always have fresh garments. For those who prefer to dine in the comfort of their room, our attentive staff is ready to serve you with our convenient room service. Rest assured that your valuables are secure with our safety deposit boxes, providing you with peace of mind throughout your stay. Our knowledgeable concierge is always available to assist you with any requests or recommendations, ensuring that you make the most of your time in Kumamoto. Stay connected with our complimentary Wi-Fi in public areas, allowing you to easily browse the web or stay connected with loved ones. For our guests who smoke, we have a designated smoking area where you can enjoy your cigarette without inconvenience to others. Enjoy seamless connectivity with free Wi-Fi available in all rooms, allowing you to stay connected and productive throughout your stay. Traveling light is made easy with our dry cleaning service and luggage storage facilities, allowing you to explore Kumamoto without the burden of heavy bags. Our dedicated housekeeping team ensures that your room is kept clean and tidy on a daily basis, providing you with a comfortable and hassle-free stay. At ANA Crowne Plaza Kumamoto New Sky, we prioritize your convenience and strive to make your stay as enjoyable as possible.

Convenient Transport Facilities at ANA Crowne Plaza Kumamoto New Sky

At ANA Crowne Plaza Kumamoto New Sky, guests can enjoy a seamless travel experience with a range of convenient transport facilities. For those arriving by air, the hotel offers airport transfer services, ensuring a hassle-free journey from Kumamoto Airport to the hotel. For guests who prefer to drive, ANA Crowne Plaza Kumamoto New Sky provides a car park onsite. This allows guests to conveniently park their vehicles and explore the city at their own pace. Self-parking is available, giving guests the flexibility to come and go as they please. Please note that car park charges are applied. Whether you choose to arrive by air or by car, ANA Crowne Plaza Kumamoto New Sky ensures that your travel needs are met with their excellent transport facilities. Start your journey with ease and make the most of your stay in Kumamoto, Japan.

Comfort and Convenience Await in Every Room at ANA Crowne Plaza Kumamoto New Sky

Step into a serene oasis at ANA Crowne Plaza Kumamoto New Sky, where every room is designed with your comfort in mind. Each spacious accommodation is equipped with air conditioning, ensuring a perfect climate for relaxation regardless of the season. Enjoy a cozy evening in as you indulge in a selection of in-house movies on your television, or catch up on your favorite shows with satellite/cable TV. For those who appreciate a touch of luxury, plush bathrobes are provided, allowing you to unwind in style after a long day of exploration. Your stay is enhanced with thoughtful amenities that cater to your every need. The well-stocked mini bar offers a variety of refreshments, while the refrigerator keeps your drinks chilled. Start your morning right with a cup of complimentary instant coffee or tea made with the in-room coffee/tea maker. You’ll also find complimentary bottled water to keep you hydrated throughout your stay. Each room is furnished with high-quality linens and toiletries, and a hair dryer is readily available for your grooming needs. At ANA Crowne Plaza Kumamoto New Sky, every detail is taken care of, allowing you to focus on enjoying your time in this beautiful city.

Indulge in a Culinary Journey at ANA Crowne Plaza Kumamoto New Sky

At ANA Crowne Plaza Kumamoto New Sky, you can embark on a delightful culinary journey with a range of dining facilities that cater to every palate. Start your day with a scrumptious breakfast buffet, offering a variety of delectable options to kickstart your morning. From freshly baked pastries to hearty Japanese delicacies, there is something for everyone to enjoy. For a quick pick-me-up or a casual meeting, head to the coffee shop, where you can savor aromatic coffee and indulge in a selection of light bites. Whether you prefer a cappuccino or a refreshing iced latte, the skilled baristas will craft the perfect cup to satisfy your caffeine cravings. When it comes to dining options, the hotel's restaurant is a culinary haven. Experience a fusion of flavors with a menu that showcases both international and local cuisines. From succulent steaks to authentic sushi, each dish is expertly prepared using the finest ingredients, ensuring a memorable dining experience. With 24-hour room service available, you can enjoy a delicious meal in the comfort of your own room. Whether you're craving a late-night snack or a full-course dinner, the extensive room service menu offers a wide range of options to satisfy your cravings. At ANA Crowne Plaza Kumamoto New Sky, every dining experience is elevated with impeccable service, exquisite flavors, and a warm, inviting ambiance. Indulge in a culinary adventure and discover the gastronomic delights that await you at this exceptional hotel.

Discover a Wide Range of Comfortable Rooms at ANA Crowne Plaza Kumamoto New Sky By IHG

At ANA Crowne Plaza Kumamoto New Sky, guests can choose from an extensive selection of thoughtfully designed rooms tailored to various preferences and needs. From cozy Standard rooms measuring 22 to 27 square meters with options for single or double beds, to spacious Suites such as the 50-square-meter Two Bed Suite and the luxurious 76-square-meter Executive Suite, there is a perfect space for every traveler. For those seeking a themed experience, the Kumamon-themed rooms offer a unique stay, while the 58-square-meter room with four single beds provides ample space for family or groups. Booking your stay through Agoda offers numerous benefits, including the best available prices and a hassle-free reservation process. With easy-to-navigate options and exclusive deals, Agoda ensures that securing your ideal room at ANA Crowne Plaza Kumamoto New Sky is both simple and economical. Enjoy peace of mind knowing you are getting the most competitive rates, making your trip to Kumamoto even more enjoyable and stress-free.

Discover the Vibrant City of Kumamoto

Welcome to Kumamoto, a captivating city in Japan that seamlessly blends rich history with modern attractions. Located in the Kumamoto Prefecture on the island of Kyushu, Kumamoto offers a myriad of experiences for travelers. ANA Crowne Plaza Kumamoto New Sky is perfectly situated in the heart of this vibrant city, making it an ideal base for exploring all that Kumamoto has to offer. One of the main attractions in Kumamoto is the magnificent Kumamoto Castle, a symbol of the city's resilience and strength. This impressive fortress dates back to the 17th century and boasts stunning architecture, beautiful gardens, and panoramic views of the surrounding area. Another must-visit destination is Suizenji Jojuen, a traditional Japanese garden that showcases meticulous landscaping and serene ponds. Take a leisurely stroll through the garden and immerse yourself in the tranquility and beauty of this oasis. Aside from its historical sites, Kumamoto is also known for its vibrant shopping and dining scene. From bustling shopping streets lined with trendy boutiques and local shops to traditional markets selling fresh produce and local delicacies, there is something for everyone. Indulge in Kumamoto's famous cuisine, which includes mouthwatering dishes like Kumamoto ramen and horse meat sashimi. Whether you're a history enthusiast, a food lover, or simply seeking a unique cultural experience, Kumamoto has it all. Book your stay at ANA Crowne Plaza Kumamoto New Sky and embark on an unforgettable journey through this captivating city.

Convenient Transportation from Kumamoto Airport to ANA Crowne Plaza Kumamoto New Sky

Located in the vibrant city of Kumamoto, Japan, ANA Crowne Plaza Kumamoto New Sky offers a seamless travel experience for guests arriving at Kumamoto Airport. Situated just a short 30-minute drive away, getting to the hotel is a breeze. Upon arrival, guests can choose from several transportation options to reach the hotel. For those looking for convenience, the most recommended option is to take a taxi from the airport. Taxis are readily available outside the terminal and offer a comfortable and efficient way to reach ANA Crowne Plaza Kumamoto New Sky. The journey takes approximately 30 minutes, allowing guests to relax and enjoy the scenic views of the city. Alternatively, guests can also opt for public transportation. Kumamoto Airport is well-connected to the city's public transportation network, making it easy to reach the hotel by bus. The airport offers a shuttle bus service that takes passengers directly to Kumamoto Station, from where it is a short walk or taxi ride to ANA Crowne Plaza Kumamoto New Sky. Whether you choose to take a taxi or utilize the convenient public transportation options, reaching ANA Crowne Plaza Kumamoto New Sky from Kumamoto Airport is a hassle-free experience. With its prime location and excellent transport links, this hotel is the perfect choice for travelers looking for a comfortable stay in Kumamoto.

Discover the Rich Cultural Heritage Surrounding ANA Crowne Plaza Kumamoto New Sky

Immerse yourself in the rich cultural heritage of Kumamoto when you stay at ANA Crowne Plaza Kumamoto New Sky. This luxurious hotel is conveniently located near several iconic landmarks and attractions that are sure to captivate your senses. One of the must-visit landmarks is the magnificent Kumamoto Castle, which is just a short distance away from the hotel. This historic castle, dating back to the 17th century, is renowned for its impressive architecture and beautiful gardens. Take a leisurely stroll through the castle grounds and marvel at the intricate details of the castle's walls and turrets. For a serene escape from the bustling city, head to Suizenji Jojuen Garden. This traditional Japanese garden is a true oasis of tranquility, featuring a central pond, meticulously manicured landscapes, and a tea house. Take a leisurely walk along the garden's winding paths and admire the seasonal flowers and lush greenery. In addition to these landmarks, ANA Crowne Plaza Kumamoto New Sky is also conveniently located near other attractions such as Sakuranobaba Johsaien, Kato Shrine, and Kumamon Square. Whether you're interested in exploring the local history, shopping for souvenirs, or simply experiencing the vibrant atmosphere of Kumamoto, these attractions offer something for everyone. With its prime location near these cultural landmarks and attractions, ANA Crowne Plaza Kumamoto New Sky is the perfect base for discovering the rich heritage of Kumamoto.

Convenient Public Transport Stations near ANA Crowne Plaza Kumamoto New Sky

Located in the heart of Kumamoto, ANA Crowne Plaza Kumamoto New Sky offers easy access to several public transport stations, ensuring convenient travel for guests. Just a short walk away from the hotel, you will find Shogyokokomae Tram Station, Urusanmachi Tram Station, Kumamoto Toshi Bus, Kumamotojo Shiyakushomae Tram Station, Sugidomo Tram Station, Gofukumachi Tram Station, Gionbashi Tram Station, Daniyamamachi Tram Station, Torichosuji Tram Station, and Kurokamimachi Tram Station. The Shogyokokomae Tram Station is a great starting point to explore the city, connecting you to various attractions and landmarks. From here, you can easily reach popular destinations like Kumamoto Castle and Suizenji Park. Urusanmachi Tram Station is another nearby option that provides convenient access to shopping areas and local eateries, allowing you to indulge in the vibrant culinary scene of Kumamoto. For those looking to explore beyond the immediate vicinity, Kumamoto Toshi Bus offers a comprehensive network of bus routes that can take you to different parts of the city and even to neighboring towns. Whether you're planning to visit the Kumamoto City Hall or explore the charming streets of the Gofukumachi area, the bus is a reliable and efficient mode of transportation. With such a wide range of public transport stations nearby, ANA Crowne Plaza Kumamoto New Sky is the perfect base for both business and leisure travelers looking to explore all that Kumamoto has to offer.

A Culinary Adventure Awaits

At ANA Crowne Plaza Kumamoto New Sky, you'll find yourself surrounded by a plethora of dining options that will satisfy every palate. Indulge in the mouthwatering flavors of Katsuretsu Tei Shinshigai and Katsuretsutei Minamikumamoto, where you can savor the crispy and succulent tonkatsu, a popular Japanese dish. For those craving a comforting bowl of ramen, Keika Ramen, Ramen Akagumi, and Ramen Hinata are must-visit places. Step into Negibozu and treat yourself to their delectable yakitori skewers and other grilled delights. Experience the authentic taste of Japanese cuisine at Japanese restaurant AOYAGI, where you can enjoy traditional dishes prepared with the finest ingredients. If you're a ramen enthusiast, don't miss out on a visit to Kokutei Kumamoto Ramen Shimotori, known for its rich and flavorful broth. For a unique dining experience, head to Beer Restaurant Oden and pair your meal with a wide selection of craft beers. Lastly, Umazakura Ginzadori offers a fusion of Japanese and Western flavors, serving up mouthwatering dishes that will leave you craving for more. With such a diverse range of culinary delights just a stone's throw away from the hotel, you'll never run out of options during your stay at ANA Crowne Plaza Kumamoto New Sky.

Vibrant Shopping Scene in Kumamoto

Located in the heart of Kumamoto, ANA Crowne Plaza Kumamoto New Sky is surrounded by a vibrant shopping scene that caters to all tastes and preferences. Just a short walk away, you'll find Kamitori Street, a bustling thoroughfare lined with trendy boutiques, charming cafes, and local shops selling unique souvenirs. For a more traditional shopping experience, head to The Sakuranokoji Shopping Arcade, where you can explore a maze of narrow streets filled with traditional Japanese shops and stalls. If you're in the mood for department store shopping, Kumamoto Hanshin Department Store is just a stone's throw away, offering a wide range of fashion, cosmetics, and household goods. Food enthusiasts will delight in a visit to Foodpal Kumamoto, a gourmet food market where you can sample local delicacies and stock up on regional specialties. For a taste of local craftsmanship, Higo no Satoyama Gallery showcases a curated collection of traditional arts and crafts from the region. And if you're looking for a one-stop shopping destination, Parco Kumamoto is the place to be, with its diverse range of shops, restaurants, and entertainment options. With so many shopping landmarks to explore, ANA Crowne Plaza Kumamoto New Sky is the perfect base for a memorable shopping adventure in Kumamoto.

Affordable Luxury: ANA Crowne Plaza Kumamoto New Sky

Experience the perfect blend of luxury and affordability at ANA Crowne Plaza Kumamoto New Sky. With an average price of $117 per room, this hotel offers exceptional value for money compared to the average price of a hotel room in Kumamoto, which is $105. At ANA Crowne Plaza Kumamoto New Sky, you can indulge in a world-class experience without breaking the bank. Immerse yourself in the comfort of stylishly appointed rooms, featuring modern amenities and breathtaking views of the city skyline. Whether you're traveling for business or leisure, this hotel offers a range of room options to suit your needs, from cozy standard rooms to spacious suites. Not only does ANA Crowne Plaza Kumamoto New Sky provide outstanding value, but it also boasts an array of facilities and services to enhance your stay. Take a refreshing dip in the rooftop pool, unwind in the sauna, or stay active in the fitness center. Indulge in delectable cuisine at the hotel's restaurants, offering a variety of international and local dishes. With its prime location in the heart of Kumamoto, you'll have easy access to popular attractions, shopping districts, and vibrant nightlife. Book your stay at ANA Crowne Plaza Kumamoto New Sky today and discover the perfect combination of luxury, affordability, and convenience in the charming city of Kumamoto.

Wonderful Staff and Clean Rooms

At ANA Crowne Plaza Kumamoto New Sky, you can expect nothing but the best. With spacious and clean rooms, this hotel ensures a comfortable stay for all guests. The staff goes above and beyond to make your experience memorable, with their friendly and helpful nature. Whether you are traveling with young children or on a business trip, the staff will make sure you feel welcome and well taken care of. The hotel itself is well presented and offers a great breakfast buffet to start your day off right. Don't miss out on the opportunity to stay at this wonderful hotel in Kumamoto!

Exemplary Service and Comfort at ANA Crowne Plaza Kumamoto New Sky

With an impressive overall rating of 8.3, ANA Crowne Plaza Kumamoto New Sky has consistently delighted its guests with its exceptional service and comfort. The hotel's commitment to providing value for money is evident in its impressive rating of 8.3 for value, ensuring that guests feel they are getting the most out of their stay. One of the standout features of ANA Crowne Plaza Kumamoto New Sky is its top-notch facilities, as reflected in its rating of 8.1. Guests can enjoy a range of amenities including a fitness center, spa, and a business center, ensuring that both leisure and business travelers have everything they need for a comfortable and convenient stay. While the food and dining rating of 7.2 may not be the highest, guests can rest assured that the cleanliness of the hotel is of the utmost importance. With a rating of 8.7 for cleanliness, ANA Crowne Plaza Kumamoto New Sky maintains a high standard of hygiene throughout the property, ensuring a pleasant and worry-free experience for all guests. Furthermore, the staff performance at ANA Crowne Plaza Kumamoto New Sky is highly regarded, earning an impressive rating of 8.9. The dedicated and friendly staff go above and beyond to cater to the needs of their guests, providing personalized service and creating a warm and welcoming atmosphere. Conveniently located with a rating of 7.6, ANA Crowne Plaza Kumamoto New Sky offers easy access to the city's attractions and transportation options. And when it comes to comfort, guests can expect nothing less than excellence, as reflected in the rating of 8.4. The hotel's well-appointed rooms and plush bedding ensure a restful and rejuvenating stay. Overall, ANA Crowne Plaza Kumamoto New Sky consistently receives positive customer ratings for its exemplary service, comfort, cleanliness, and staff performance. Whether you're visiting for business or leisure, this hotel is sure to exceed your expectations and provide a memorable stay in Kumamoto, Japan.

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Amenities and facilities

Excellent8.2

Facilities

Most talked about facilities

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Chapel
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water unavailable
  • Non-smoking
  • TV

Food and dining

Breakfast options
  • American
  • Continental
Restaurants on site
Sun Cielo
  • Cuisine: Chinese, French, Italian
  • Menu: Buffet, A-la-carte
Kourin
  • Cuisine: Japanese
  • Menu: Buffet

Location

2 Higashi Amidajicho, Kumamoto, Kumamoto, Japan, 860-8575

Very good7.7

Location

Airports
  • Kumamoto Airport (KMJ)
    16.3 km 56 min drive
  • Saga Airport (HSG)
    54.4 km
Public transportation
  • Gionbashi Tram Station
    220 m
  • Gofukumachi Tram Station
    330 m
Hospital or clinic
  • Akebono Dai 2 Clinic
    320 m
Shopping
  • Shimotori Shotengai
    1.7 km
Convenience store
  • Lawson
    1.2 km
Cash withdrawal
  • ATM
    280 m

What's nearby

Popular landmarks
  • JR Kumamoto Station
    860 m
  • Shinshigai Shotengai
    1.1 km
  • Kato Kiyomasa Statue
    1.3 km
  • Sakuranobaba Johsaien
    1.4 km
  • Shimotori Shotengai
    1.7 km
  • Kumamoto Castle
    1.7 km
  • Kato Shrine
    1.8 km
  • Kumamon Square
    1.8 km
  • Former Hosokawa Mansion
    1.9 km
  • Suizenji Jojuen Garden
    3.5 km
Nearby landmarks
  • Joman-ji Temple
    180 m
  • Gionbashi Tram Station
    220 m
  • Shogaku-ji Temple
    270 m
  • Kumamoto Toshi Bus
    310 m
  • Akebono Dai 2 Clinic
    320 m
  • Gofukumachi Tram Station
    330 m
  • Murata Surgical Gastroenterologist Proctology Clinic
    330 m
  • Myojo-ji Temple
    370 m
  • Enshu-ji Temple
    370 m
  • Kawaramachi Shopping Street
    370 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center3 km
  • Travel time to airport (minutes)40
  • Airport transfer fee780 JPY
Extras
  • Breakfast charge (unless included in room price)2500 JPY
The property
  • Number of floors25
  • Room voltage110
  • Number of rooms 187
Parking
  • Daily parking fee1500 JPY

Reviews of ANA Crowne Plaza Kumamoto New Sky By IHG from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.3

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 7.2
  • 10
  • 8.0
  • 10
  • 10
  • 8.4
  • 10
  • 7.2
  • 5.6

Most recent

  • Service score 8.9 out of 10 and is a high score in Kumamoto
    Service8.9
  • Cleanliness score 8.8 out of 10 and is a high score in Kumamoto
    Cleanliness8.8
  • Room comfort and quality score 8.4 out of 10
    Room comfort and quality8.4
  • Value for money score 8.4 out of 10 and is a high score in Kumamoto
    Value for money8.4
  • Facilities score 8.2 out of 10 and is a high score in Kumamoto
    Facilities8.2
  • Location score 7.7 out of 10 and is a high score in Kumamoto
    Location7.7
High score for Kumamoto

Rating

9+ Exceptional (189)
8-9 Excellent (88)
7-8 Very Good (134)
6-7 Good (36)
<6 Below Expectation (56)
Guest Type
Room Type
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Show reviews that mention 

Showing 503 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    yukie from Japan
    Group
    Standard Room
    Stayed 1 night in October 2025

    “The staff is very kind.”

    It was a holiday weekend, but since I was able to book a time-limited sale, I was able to stay at a reasonable price. The staff were very kind, and the service at the front desk was very helpful, especially when I spilled coffee in my room. As for breakfast, if I hadn't added it, I would give it a perfect score of 100... but since I did, there were few options so I would rate it at 95. However, there aren't many places nearby to eat, so in the end, I think it was a good idea to include it. In the morning, the limousine bus to the airport (1200 yen) was very convenient as it picks up right in front of the hotel. I could also get a timetable at the front desk. The coffee service for guests was also nice.

    Reviewed October 13, 2025
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  2. 10.0
    Exceptional
    Tyler from United States
    Family with teens
    Standard Room
    Stayed 2 nights in November 2025

    “Great Hotel!”

    I mainly stay in capsules or hostels but sometimes treat myself to a real hotel with a bed and a shower. This hotel did not disappoint, I was in kumamoto to rent a car and visit all of the One Piece statues and collect figures from each of then and having an accessible parking garage was nice. Only confusion was that I thought the parking was free because I misunderstood at check in that when you provide your parking tickets to the desk you don't have to pay until checkout time. I thought they were reimbursed in someway. Other than that mix up on my part, the hotel has restaurants including a buffet for around $40 USD but the hotel provides a 5% discount coupon for use during your stay and I'm pretty sure that apples to either restaurants or the souvenir shop. Great stay no complaints!

    Reviewed November 15, 2025
  3. 8.0
    Excellent
    지원 from South Korea
    Family with teens
    Standard Room
    Stayed 3 nights in February 2025

    “The room is relatively spacious and comfortable.”

    The price is reasonable, not much different from other budget franchise hotels, but the quality is significantly better. The room was more spacious and comfortable, and the bedding was clean and felt nice. It's a small thing, but the towels were also of decent quality. I booked a high-floor room and was assigned to the 19th floor, which offered a nice view of the river flowing nearby the hotel. The parking lot is spacious, but the cost is not cheap at 1500 yen per day. There's a tram station 5 minutes away, so it's not bad for public transportation. It's a good hotel for family travelers.

    Reviewed February 05, 2025
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  4. 9.2
    Exceptional
    YUI from Japan
    Group
    2 Single Beds Standard
    Stayed 1 night in July 2025

    “Exceptional”

    There was a bus directly connecting from the airport, so I was very comfortable without having to move with my luggage. There was also a coffee machine on the first floor, which I was satisfied with. I think I will use it again if I have the opportunity.

    Reviewed September 26, 2025
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  5. 7.2
    Very good
    Goh from Singapore
    Group
    2 Single Beds Kumamon Theme
    Stayed 1 night in November 2025

    “Comfortable Environment ”

    Hotel does provide simple and nice breakfast. Down side of hotel is no convenient store nearby and Wifi are quite weak. Hotel with carpark with ¥1,500 parking fee applied.

    Reviewed November 19, 2025
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