Great hotel for business traveller”

Nice hotel with great Japanese standard. However location might not be ideal for holiday traveller as it is quite a distance away from tourist spots. But hotel is clean and spacious. Great options available for breakfast. Guest have the option to go for the standard international buffet spread or opt for the traditional Japanese breakfast in one of the hotel's Japanese restaurant. No shortage of dinner venue too as just outside the hotels are rows and rows of Japanese restaurants, serving excellent Japanese crusine. Family Mart is conveniently located just outside one of the side door.

Great hotel for business traveller”

Location is great if you are travelling for business. But quite a distance from popular tourist spots. Daily breakfast is good. Guest have the option for the standard international buffet breakfast at the ground floor, or go for the traditional Japanese breakfast at the Japanese restaurants. No shortage of dinner place as rows and rows of restaurants just outside hotel, serving mostly great Japanese crusine. Family Mart is convenient available just outside hotel too.

Good traditional business hotel”

Solid traditional business hotel. No free wifi in the room though. The room was exceptionally huge for Japanese standards. Despite the location which is a little inconvenient, there is free shuttle bus service from the Osaka station with every 30 mins interval. Do take note to queue early as there is limited seating on the bus, especially in the mornings. Nearest subway station is 7-10 mins walk away. Do be careful when indicating no of person when booking room. The price is indicative of per person, not per room.

Awesome hotel”

Stayed at the hotel for 4 nights. It was a really awesome hotel! The view was really nice. Rooms were big as well. The only downside was that it was quite a distance from Osaka Station, but the hotel has a shuttle bus to and from the station very often so not to worry. The breakfast at the hotel is really good as well. The staff there were really friendly and are able to speak English well.

quality stay”

though a bit distant from the JR Osaka station, shuttle bus is offered to run between hotel and the station, twice an hour. the shuttle bus has only 21 seats, but has a luggage storage space at the bottom. so it's convenient to come via JR. staff are helpful as well. hotel rooms are spacious and tidy as expected.

excellent”

service, locn, no comment; good English, etc. etc.

Superior Location”

chosen two rooms on the club level. two double beded room was spacious for family of four.location is ideal as it's located next to subway and within a few stops away from most shopping area. 24hrs mini marts within 3 mins walk from hotel. there are lotsa restaurant behind the hotel and interesting sights at night. however, was rather disappointed with the breakfast. though we booked the club level, we were restricted to have our breakfast only at club lounge. food variety at club lounge was limited.high tea with free flow of alcohol is good only if you are spending alot of time in the hotel.

Excellent size for small family”

chosen two rooms on the club level. two double beded room was spacious for family of four.location is ideal as it's located next to subway and within a few stops away from most shopping area. there are two mini marts within 3 mins walk from hotel. quite a few shabu shabu restaurants near the hotel.quite a happening place at night few lanes away. however, was rather disappointed with the breakfast. we were restricted to have our breakfast only at club lounge. food variety at club lounge was limited.high tea with free flow of alcohol is good only if you are spending alot of time in the hotel.

Nice hotel with friendly staff”

hotel located a bit off the centre of shopping area but there is a shuttle bus leaving every thirty minutes to osaka station. this is esp helpful when we have to take the bullet train from osaka to shin-osaka station.

Friendly staff and convenient location ”

the staff were very friendly and provided excellent services. the hotel has convenient access to a multitude restaurants only minutes away. it also provided half hourly shuttle service to the osaka station where you can catch the jr service or subway to other suburb as well as the massive osaka station city with department stores such as daimaru, isetan and hanshin. the hotel also provides excellent wifi.

GORGEOUS hotel and staff”

we accidentally booked for a smoking room and thats bad because we dont smoke nor do we like it... having said that, the floor plus our rooms did not smell like cigarettes and that was amazing. the staff were willing to wait on us and did not ignore us at all when we gave eye contact and helped us to our hearts content with such petty questions such as where is this and the nearest that. they gave their best advice and opinion on each location and where we should go as well as what was a good/reasonable price for the things we wanted. we checked out on time however our flight was in the evening so they kept our luggage for us and allowed us to still use the shuttle bus to get to the bus terminal that takes us to the airport. our room was gorgeous and very spacious. the beds were comfortable and a great size. we had plenty of room to unpack and repack our suitcases, as well as move around comfortably and leave a bunch of stuff anywhere =) love it and its worth its price.

Best Hotel I have stayed in, in Osaka”

After booking the Run of House room, for a very reasonable rate I was not expecting the Hotel to be as good as it was. The foyer and rooms are not only extremely clean but very nice. I had stayed in a Hotel the previous night and paid a much higher rate and the Crowne Plaza far exceeded the other hotel in quality of rooms, service and price!

big rooms”

Happy to stay. It is a nice hotel to stay, the staff are friendly and helpful, the rooms are big,and clean with a good view, the TV is a bit small if you watch it on the bed,the location is not bad, close to the subway and shopping area, but if you hold a JR pass you have to pay for the other company' subway to get there.

Good for single traveler”

Very comfortable and professional service. The single room is small but fully equiped. Staff are helpful. About 10-minute walk from main train station. Fairly close to the train station for Kyoto. Highly recommended for those plan to visit both Osaka and Kyoto. Not much restaurants around the hotel.

Visit to US consulate ”

My wife and I traveled to Osaka with our newborn daughter to visit the U.S. Consulate to apply for her passport. This was our first overnight trip with our first child, and the staff at the Crowne Plaza did a great job of helping us by upgrading us to a larger room on the corner (less neighbors to disturb) and allowing us to have late checkout the next day. We slept as great as can expected with a new child, walked to the consulate for our appointment, and still had time for a quick nap afterward. We felt refreshed enough to do some sightseeing afterward. Osaka castle was just a quick walk and subway ride away. Underground parking at the hotel was convenient and reasonable at 2000 yen for 24h.

a nice & quiet hotel worth to stay more nights ! ”

With very competitive rate to stay this hotel make me feel I should stay more nights when I travel in Kansai ! Staffs are very helpful & location is good ! Very safe when you walk outside & lots of restaurants & convenient stores make you feel easy ! Subway station is in walking distance ! Best is to have shuttle service to downtown main station for shopping ! Will stay sgain in future trip !

Great stay.”

We stayed four nights at this hotel on the club lounge level, and the staff were fantastic. I would thoroughly recommend this hotel, don't be put off by its location as there is a shuttle bus every thirty minutes to Osaka Station, it is also an easy stroll if you prefer walking.

Good Location & nice hotel”

Hotel location is very convenient to have a good Japanese food and shopping. You can walk very easily to Osaka station within 5 mins. Hotel has nice rooms and comfortable. The fitness center is also nice, better than nothing. Breakfast was open buffet and it was quite OK for our taste. The only problem is the staff. They don't understand if you request anything. For ex: we booked 5 days breakfast when we checkin(it was with %10 discount) and the third day, they said that we didn't book for any breakfast. We explained the situation to the staff about 20mins but they didn't understand. For your stay, try to request simple things from the staff if it's complicated, they fail easily and look at your face meaningless. The rest was quite OK, I will consider to stay there again.

Nice hotel in central Osaka”

I stayed here for the second time whilst on business in Osaka. The hotel is very comfortable with spacious rooms and a good breakfast. I thought it was a nice touch that they have a range of teas and pillows in the room which promote a good sleep. I was slightly disappointed on this occasion as my room on the executive floor was not as good as on my previous stay on a non-executive floor. The wi-fi signal was poor and the carpet looked in need of a change. Despite this, I was again impressed with the service level of the staff and overall value for money that the hotel and club floor offer to guests. I would certainly recommend this hotel and will stay here again.

Wonderful Location”

We had a wonderful weekend stay at ANA Crown Plaza, we were there to see the Matsuri, only one stop to the festival venue. We were been upgraded to the executive floor and the room was spacious. There are plenty of little cute restaurants around the corner so there was no need to look for dining places.