ANA Crowne Plaza Sapporo
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ANA Crowne Plaza Sapporo

1-2-9 Kita 3-Jo Nishi, Chuo-Ku, Sapporo, Sapporo, Japan, 060-0003
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     ANA Crowne Plaza Sapporo

    ANA Crowne Plaza Sapporo Reviews

    7.9
    Very good
    /10
    (266 reviews)See what guests said
    10.0
    Exceptional

    "Walkable distance to a lot of places."

    Tasso

    -

    February 10, 2016

    8.1
    Excellent cleanliness
    Recommended by 91% of guests

    Things you’ll love about ANA Crowne Plaza Sapporo

    Things you'll love

    • 420 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.4
    See map
    Excellent location - Inside city center
    Popular
    Nearby
  • Sapporo TV Tower570 m
  • Former Hokkaido Government Office Building600 m
  • Odori Park990 m
  • Tanukikoji Shopping Street1.07 km
  • Hokkaido Shrine4.09 km
  • Asahiyama Memorial Park4.47 km
  • Mt. Moiwa5.55 km
  • Moerenuma Park8.22 km
  • Takino Suzuran Hillside National Park17.16 km
  • Value for money7.6
    Distance to city center1 km
    Location rating8.4
    Nearest airportOkadama Airport (OKD)
    Distance to airport5.4 km

    Rooms available at ANA Crowne Plaza Sapporo

    7.6
    Very good
    Room comfort & quality
    2 Single Beds Deluxe Non-smoking
    2 Single Beds Deluxe Non-smoking
    ...
    • Room size: 35 m²/377 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    2 Single Beds Deluxe 42 Sq. Mt Non-Smoking
    2 Single Beds Deluxe 42 Sq. Mt Non-Smoking
    ...
    • Room size: 42 m²/452 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Deluxe Twin Room *Refurbished 2017
    Deluxe Twin Room *Refurbished 2017
    ...
    • Room size: 35 m²/377 ft²
    • Non-smoking
    Enter dates to see prices
    2 Single Beds Comfort Premium Non-Smoking
    2 Single Beds Comfort Premium Non-Smoking
    ...
    • Room size: 35 m²/377 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 21 m²/226 ft²
    • Separate shower/bathtub
    • 1 single bed
    Enter dates to see prices
    Premium Twin Room *Refurbished 2017
    Premium Twin Room *Refurbished 2017
    ...
    • Room size: 42 m²/452 ft²
    • Non-smoking
    Enter dates to see prices
    2 Bed With 1 Sofabed Comfort Non-Smoking
    2 Bed With 1 Sofabed Comfort Non-Smoking
    ...
    • Room size: 23 m²/248 ft²
    • Shower and bathtub
    • 2 single beds and 1 sofa be...
    Enter dates to see prices
    Standard
    Standard
    ...
    • Room size: 21 m²/226 ft²
    • Separate shower/bathtub
    • 1 single bed
    Enter dates to see prices
    Standard Large Twin Room
    Standard Large Twin Room
    ...
    • Room size: 35 m²/377 ft²
    • Non-smoking
    Enter dates to see prices
    2 Single Beds Comfort Non-Smoking
    2 Single Beds Comfort Non-Smoking
    ...
    • Room size: 21 m²/226 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices

    What people love about ANA Crowne Plaza Sapporo

    • 10.0
      Exceptional
      Staff 

      "Friendly and helpful staff."

      Yin Q.

      |

      October 18, 2018

    • 9.6
      Exceptional
      Location

      "Nice location, easy to walk, approximately 10-15 mins, to many interesting places such as train station, the malls, Sapporo TV tower, Odori park, fish market an..."

      Wichamai

      |

      July 16, 2018

    • 10.0
      Exceptional
      Spaciousness

      "Decent size room for Japan's standard."

      Tasso

      |

      February 10, 2016

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    More about ANA Crowne Plaza Sapporo

    More about ANA Crowne Plaza Sapporo

    10.0
    Exceptional

    "The hotel is very new and clean."

    Hiu J.

    |

    December 24, 2017

    An overview

    Show less

    What they offer

    6.0
    Review score

    "the breakfast was very good with a lot of Hokkaido produce."

    leong

    |

    May 21, 2017

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Japanese cuisine
    Japanese cuisine
    Otsumami Bar Tonbo
    80 m Japanese
    Sushiya Iccho
    80 m Japanese, Sushi
    Amimoto Shakotan Minatoya Sapporo Sugino
    100 m Japanese, Sushi
    American cuisine
    American cuisine
    Buddy Buddy
    190 m American
    Dining Tsukiusagi
    880 m American
    Sapporo Butaya Marusanhachi
    1.1 km American, Japanese
    Asian cuisine
    Asian cuisine
    Yamaarashikurotora
    210 m Asian
    Sapporo Ramen Kuwana Tokeidaidoori
    310 m Asian, Japanese
    Gomasoba Yakumo Sapporo International Building
    410 m Asian, Japanese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    Please note that an extra bed can not be provided in - Standard Double Room - Deluxe Double Room - Standard Single Room - Superior Queen/Twin Room When a cancellation fee is charged, the guest will receive an invoice, which should be paid through a bank transfer. Please note that credit cards cannot be used to pay this fee.

    Reviews of ANA Crowne Plaza Sapporo from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (266)Booking.com Reviews (888)
    7.9
    /
    10
    Cleanliness8.1
    Facilities7.6
    Location8.4
    Room comfort and quality7.6
    Service8.1
    Value for money7.6
    All languages
    All guests (266)
    All room types

    Show reviews that mention 

    Showing 145 verified guest comments
    12345
    9.2
    Exceptional
    Joon from Singapore
    Group
    Standard
    Stayed 3 nights in April 2019

    Excellent location for the price”

    Location was excellent, right in the middle of the city. Room was a tad small, but not an issue as most hotels are small in japan. Room facilities are decent, but it would be good if it came with a safe box. Staff are friendly and extremely welcoming.

    Reviewed April 13, 2019
    9.3
    Exceptional
    Karen from Australia
    Family with young children
    Standard
    Stayed 3 nights in February 2013

    Functional hotel in a great location”

    Great location, easy access to shopping, eatery, transportation

    A functional hotel with all the basic necessities. Staff are courteous; there are a few that speak good English. Easy access to shopping, eatery and transportation (trains and bus lines to major tourist spots).

    Reviewed March 10, 2013
    8.0
    Excellent
    LEE from Hong Kong
    Business traveler
    Stayed 2 nights in December 2011

    good hotel in Sapporo”

    the room price is inexpensive

    The hotel has more than twenty floors. But they will not always offer you high floor. May be you have to pay more for a higher floor and a better view. The price is include tax but without breakfast. If you wanna breakfast, you have pay extra fee. I think you have to decide where to eat and to buy things.

    Reviewed January 03, 2012
    8.7
    Excellent
    Boon from Singapore
    Couple
    Stayed 2 nights in December 2011

    Great location & convenience”

    You can reach the hotel easily via underground pass Exit 21, the underpass is connected to many shopping centres. Shuttle bus to airport is right in front of hotel entrance.

    I arrived in Sapporo via a free shuttle bus provided by a resort hotel at Lake Toya. The drop off point was just outside Sapporo JR Train Station and it was snowing heavily and temperature was below zero degree. It was impossible to walk on surface road. We got into train station and walk thru underground walkway. To our surprise, the hotel is right outside exit 21. The hotel room has great view of the city, we enjoyed the view of snowing from our room. The room may be small for western standard, but quite spacious for Japanese standard. We enjoyed the breakfast on level 24 with great city view and the Japanese set breakfast was fantastic. There are many good Japanese Reataurants around the hotel and walking distance to many tourist attractions like the Odori Park, clock tower and Former Hokkaido Government Office Buidling, Hokkaido University, etc. We took the last suttle bus to Chitose Airport at 3.30pm and arrived at about 7pm due to heavy snowing, it costs us only 1000 yen per head (again very cheap for Japanese Standard). The hotel's great location provided hassle free transfer to many other Hokkaido tourist attractions, including airport tranfer.

    Reviewed December 12, 2011
    9.6
    Exceptional
    Wichamai from Thailand
    Group
    1 Bedroom Deluxe Non-Smoking
    Stayed 2 nights in July 2018

    I like this hotel”

    Nice location, easy to walk, approximately 10-15 mins, to many interesting places such as train station, the malls, Sapporo TV tower, Odori park, fish market and so on. Also, staffs are very friendly and helpful.

    Reviewed July 16, 2018
    8.0
    Excellent
    ethel from Singapore
    Family with teens
    1 Bedroom Deluxe Non-Smoking
    Stayed 1 night in December 2018

    Gd location ”

    Hotel was nice , do not get the 2bedders, the room is Super tiny . Other sites provided breakfast with room .

    Reviewed December 22, 2018
    7.6
    Very good
    THAI from Singapore
    Couple
    Standard
    Stayed 5 nights in February 2019

    underground passageway link between jr station to ana crowne plaza hotel (exit 21)”

    can avoid heavy snow at ground level between hotel and jr station.

    Reviewed February 12, 2019
    10.0
    Exceptional
    Yin from Singapore
    Couple
    1 Queen Bed Comfort Non-Smoking
    Stayed 6 nights in January 2018

    Exceptional”

    Friendly and helpful staff. Clean rooms and convient location.

    Reviewed October 18, 2018
    10.0
    Exceptional
    Yuen from Hong Kong
    Group
    Stayed 1 night in March 2018

    Nice Hotel”

    Nice hotel, sweet house keeper, nice location!! Room which has renovation is super nice. But some rooms might not have renovation yet which is a little bit old with smell of cigarette. Overall, this hotel is excellent. I've already recommended ANA Crowne Plaza Sapporo to my friends.

    Reviewed March 06, 2018
    9.2
    Exceptional
    Florence from Philippines
    Couple
    Standard
    Stayed 7 nights in February 2018

    The Front Desk Personnels are very approachable and respectful. ”

    Front Desk Personnels are friendly and approachable. Despite of their difficulty to speak in english, they still able to manage to engage with foreign guests. Location is very convenient, near in the subway station, family mart or seico convenient stores. Our room is always clean. They have assigned housekeeper to clean the room everyday. Overall, the hotel is higly recommended to all travellers who would want to explore Sapporo Japan. Kudos! to ANA Crowne Plaza

    Reviewed February 09, 2018
    4.4
    Sunshine from Philippines
    Family with young children
    1 Bedroom Deluxe Non-Smoking
    Stayed 3 nights in February 2018

    Unfriendly staffs”

    We had our breakfast at the second floor which offered more choices than the other 2 restaurants. We came for breakfast at 9:45 and they end breakfast at 10 we we took all what we can finish for breakfast. Before 10 the manager I suppose went up to us and speaking in Japanese I thought was telling us that breakfast is until 10 only. So I gestured ok. About 10:10 he went back to us telling us again pointing to his watch. So again I gave him a smile and nodded. Then again and again he went back like every 5 minutes. ( SO RUDE ) we’re supposed to relax and enjoy our breakfast and conversation but he keeps interrupting !!! The last time he came to our table I told him ok I know it’s past then but can we finish our breakfast?! He seems disappointed. For me HELLO !!! We’re hotel guests aren’t you suppose to treat your guests with respect and let them be !!! We would never go back to this hotel again !!! Their rooms and beds are fine but the staffs hardly speak English .

    Reviewed February 07, 2018
    6.0
    leong from Singapore
    Business traveler
    Standard
    Stayed 3 nights in May 2017

    Overstated and Overpriced hotel”

    The price is too overprice even though the locations was good, there is no mineral water in the hotel room, no business centre to print any materials and I find the escalator connecting from the 1st floor to the 2nd floor lobby\reception counter is not so presentable. Overall the hotel looks old even though it is clean. The room is very small and have to put luggage on the small table in order to open it. However, the breakfast was very good with a lot of Hokkaido produce. You are also require to order food and drinks which I find is a bit rigid. The concierge guy was also very unhelpful in booking the taxi to the airport for me.

    Reviewed May 21, 2017
    9.6
    Exceptional
    SHIQI from Singapore
    Couple
    Standard
    Stayed 5 nights in December 2016

    Awesome hotel”

    Very conveniently located near Sapporo station. The concierge staff are amazing! They help us in booking all our day trips at the last minute as we did not plan anything beforehand. The hotel room is well equipped and simply awesome to stay here during my trip to Hokkaido! Strongly recommend!

    Reviewed January 09, 2017
    6.4
    Good
    KONG from Malaysia
    Group
    2 Single Beds Comfort Non-Smoking
    Stayed 1 night in July 2016

    Not for the price”

    You can get better hotels with much bigger rooms for way cheaper price in Sapporo. For a 4 star hotel, cannot even pack breakfast for us when we have to check out early morning. This is the 1st hotel I have used in my 30 years of travel who refused to pack us breakfast when we have to check out early. Not even a simple buns or cakes. We only request for buns and cakes or biscuits. But the staff refused us on the spot upon checking in.

    Reviewed July 18, 2016
    7.7
    Very good
    Keng from Malaysia
    Business traveler
    2 Single Beds Deluxe Non-smoking
    Stayed 3 nights in February 2015

    conveniently located near train and bus station”

    location, service, transportation

    Check in and out was very smooth. Location near the train and bus station was great. Staff that spoke English also made getting around much easier. They also had staff that spoke mandarin. Breakfast looked great but the quality was not so good in terms of taste.

    Reviewed February 22, 2015
    8.7
    Excellent
    Tiong from Singapore
    Couple
    Stayed 2 nights in October 2014

    Excellent location; excellent restaurant in vicini”

    Excellent location; Great Privacy; Excellent restaurant around hotel

    No complaints. Highly recommended to anyone visiting Sapporo. For beer drinker, turn right of hotel and there is a Yakitori restaurant (same building as Richmond Hotel)that offers free flow of beer for 120 minutes at 890 yen. Good food to go with and staff speaks excellent English. Added benefit - strong wifi signals from Richmond Hotel that shares the same building. Go for it.

    Reviewed October 24, 2014
    7.7
    Very good
    Karen from Australia
    Family with young children
    Stayed 3 nights in February 2013

    Comfortable stay in a great location”

    Location, location, location!

    Stayed at the ANA on route to skiing. Stay was comfortable and easy. Location is unbeatable with convenient access to transportation, dining, shopping and major tourist spots. Hotel room is functional although small. Staff are friendly and a couple can speak an adequate level of English.

    Reviewed November 15, 2013
    7.3
    Very good
    FAN from Hong Kong
    Couple
    Standard
    Stayed 1 night in September 2013

    A good hotel”

    Friendly and English speaking staff; Spacious room; Reasonable walking distance to JR Sapporo Station

    While it may not be the most preferred choice of travellers due to its geographical locatiin, ANA Hotel Sapporo is just five to ten minutes walk to the JR Station Complex. Just a few blocks away, there is a crab restaurant that is a must-try for king crab lovers.

    Reviewed September 22, 2013
    9.7
    Exceptional
    Anthony from Australia
    Solo traveler
    Stayed 2 nights in February 2013

    Nice hotel”

    comfortable, clean, good staff

    I really enjoyed my stay here, the view of the city covered in snow was great. The location of the hotel is quite central & the room wqs very clean & comfortable. The staff were also very friendly & helpful. I would stay here again.

    Reviewed August 11, 2013
    8.0
    Excellent
    Teo from Singapore
    Couple
    Stayed 1 night in December 2010

    Good and Basic Hotel”

    I could find the Hotel when I got lost because its a tall building.
    Didn't leave much impression

    its a good hotel that is very suitable for business trips. its relatively near the subway and easily identified. it meets a traveler's needs so well that it didn't leave any impression. and i mean this in a good way.

    Reviewed January 05, 2011
    12345
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    ANA Crowne Plaza Sapporo
    |Very good 7.9
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    • Excellent location
    • Sapporo TV Tower
    • Sapporo Chuo Bus Terminal is within 0.41 km