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Excellent8.1
Based on344reviews
ANA InterContinental Tokyo
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"Location, comfort, breakfast buffet."

CeliaUnited States
Swimming pool
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8.4 Excellent location
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8.4Location
  • Close to public transportation

  • Air conditioning

  • Bar

  • Elevator

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Nearest essentials

  • Airports
    • 13 km
    • Haneda International Airport (HND)
    • 59 km
    • Narita International Airport (NRT)
  • Bus and rail stations
    • 400 m
    • Roppongi 1 Chome Subway Station
    • 600 m
    • Tameikesanno Subway Station
  • Hospital or clinic
    • 2.5 km
    • Kobiki Town Clinic
  • Pharmacy
    • 250 m
    • Eru Pharmacy
  • Convenience store
    • 350 m
    • 7 Eleven
  • Cash withdrawal
    • on site

More about ANA InterContinental Tokyo

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Verified traveler reviews

Agoda Reviews (344)
Booking.com Reviews (731)

5.7

Filter by traveler type:
  • Cleanliness 8.6
  • Facilities 7.7
  • Location 8.4
  • Room comfort and quality 8.3
  • Service 8.3
  • Value for money 7.4
  • Cleanliness 8.3
  • Facilities 7.3
  • Location 8.3
  • Room comfort and quality 8.0
  • Service 8.2
  • Value for money 7.2
  • Cleanliness 9.0
  • Facilities 8.3
  • Location 8.5
  • Room comfort and quality 8.8
  • Service 8.6
  • Value for money 7.8
  • Cleanliness 9.2
  • Facilities 9.0
  • Location 8.9
  • Room comfort and quality 8.7
  • Service 8.6
  • Value for money 7.7
  • Cleanliness 8.6
  • Facilities 7.7
  • Location 8.0
  • Room comfort and quality 8.2
  • Service 7.8
  • Value for money 7.0
  • Cleanliness 7.9
  • Facilities 2.0
  • Location 7.9
  • Room comfort and quality 7.3
  • Service 7.9
  • Value for money 6.4
  • Cleanliness 8.5
  • Facilities 8.7
  • Location 7.8
  • Room comfort and quality 8.3
  • Service 8.1
  • Value for money 7.1
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  • Club King Bed
  • 1 Bedroom Suite Twin Bed
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Showing 331 verified reviews
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7.6
Pierre from Australia
Couple
Classic
Stayed 1 night in May 2017
Nice hotel, however...”
Requested a double bed specifically and got a twin room. Not very happy about that.
Reviewed June 02, 2017
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10.0
Ferdinand from Philippines
Group
Classic Twin Bed
Stayed 4 nights in April 2017
Best place to be in Tokyo”
It's all about location. Plus it has the best bar in Tokyo on the 36th floor, the best champagne salon, and great live jazz. The staff is also super-friendly, and my chambermaid is so cute!!
Reviewed April 15, 2017
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4.0
Natthapol from Thailand
Couple
Classic
Stayed 1 night in February 2017
Staff not clear about free wifi in room”
When I ask a free wifi ,She tell me about sign in by name and room no. But when I check out I must pay for service
Reviewed March 10, 2017
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7.6
Elaine from Singapore
Business traveler
Classic
Stayed 1 night in February 2017
Better pillows and bed please”
Hotel Location is really fantastic as the Tokyo Metro is just less than 5 mins walk away. Interconnected to the hotel is beautiful complex; Ark Hills, where you can find delightful restaurants, eateries and bars to chill. Or for the ladies there is a simple hair & nail care shop and a male grooming shop. Opp the hotel is a golf outlet and a foot relexology plaid. (There's no fancy shopping malls around here) The service level of the hotel staff was great, esp the doorman, concierge and the nice ladies from the laundry room. The check in was fast and efficient. Hotel breakfast buffet spread has a nice healthy variety and was tasty. However, the bedroom was kinda disappointing... it was aged and the deco, furniture & carpet was really quite old. I was pleasantly surprised that there are no basic amenities like international charger, complimentary drinking water or bath robes (till we requested) and if u need ironing for your work shirt or dresses; u need to be very patient as the iron needs to be charged for at least a few hours to be fully functional or fully "heated" up. The only thing we really really don't fancy was the bed which was soft and the pillows were unbelievable flat and soft as well; totally no support for our necks. We requested for firm pillows on the 2nd night, and was kindly informed that the hotel ran out of firm pillows then. However, the housekeeping mgr was kind enough to pass us 3 in the evening when the firm pillows stock return. On the bed's mattress - it was not firm and not well-supported: example: whenever I toss & turn at night, my partner will be woken and vice versa. aka Zero Motion Isolation..we can feel each other "tossing" We went to work not fully rested. We have been to other IHG chain of hotels ard the world, we felt ANA Hotel Interncon may want to put some work on their beds and pillows. Observed that most of the guests are business travelers, a good night rest after a long day of work or conference is only essential. It
Reviewed February 24, 2017
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6.0
JESSICA from Singapore
Business traveler
Classic
Stayed 3 nights in December 2016
Pleasant Stay”
Pleasant stay
Reviewed January 16, 2017
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10.0
Dan from Singapore
Couple
Contemporary Classic Double or Twin Room
Stayed 5 nights in December 2016
Great location, amenities and very helpful staff. ”
The location which was right near public transit and walking from many nice sightseeing. The staff was super friendly and helpful. Great breakfast buffet and gym there.
Reviewed January 05, 2017
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9.2
Tomi from Finland
Business traveler
Classic Queen Room - Non-Smoking
Stayed 2 nights in December 2016
Close to my office”
Nice whisky bar
Reviewed January 03, 2017
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9.2
Tomi from Finland
Business traveler
Classic
Stayed 2 nights in November 2016
Great location”
Good service & friendly staff
Reviewed December 01, 2016
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8.0
Emanuele from Italy
Business traveler
Contemporary Classic Double or Twin Room
Stayed 3 nights in November 2016
Great choice ”
It has a perfect position Great restaurants ...
Reviewed November 27, 2016
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7.2
Jisook from South Korea
Family with young children
Classic Twin Bed
Stayed 2 nights in November 2016
Great location and breakfast”
Didn't like carpeting but good water pressure and fantastic breakfast.
Reviewed November 27, 2016
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