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Exceptional9.2
Based on18reviews
Anantara Peace Haven Tangalle Resort
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9.2 Exceptional location
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9.2Location
  • Private beach

  • 2.3 km - Tangalle Beach

  • Free Wi-Fi in all rooms

  • Air conditioning

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More about Anantara Peace Haven Tangalle Resort

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Verified traveler reviews

Agoda Reviews (18)
Booking.com Reviews (225)

6.6

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Exceptional
  • Cleanliness 9.8
  • Facilities 9.1
  • Location 9.2
  • Room comfort and quality 10.0
  • Service 9.8
  • Value for money 8.1
  • Food and dining 8.0
Exceptional
based on 10 reviews
  • Cleanliness 9.8
  • Facilities 9.0
  • Location 9.4
  • Room comfort and quality 10.0
  • Service 9.6
  • Value for money 7.6
  • Food and dining 9.0
Exceptional
based on 3 reviews
  • Cleanliness 10.0
  • Facilities 10.0
  • Location 9.3
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 8.0
  • Food and dining 6.0
Exceptional
based on 5 reviews
  • Cleanliness 9.6
  • Facilities 8.8
  • Location 8.8
  • Service 10.0
  • Value for money 9.2
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  • garden pool villa
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8.8
Binara from Sri Lanka
Couple
Premier Ocean View Room
Stayed 1 night in April 2017
Amazing customer service”
The staff service @ Anantara are phenomenal. Great to see a Sri Lankan hotel deliver such quality service. Whilst it is an expensive option you get your money's worth in terms of excellent dining locations, amazing food, great cocktails & phenomenal service. Love the rooms as well & the bed is so comfortable.
Reviewed April 11, 2017
Dear Binara, Thank you for the feedback and for the wonderful comments about the resort, the services and the experiences. We are delighted that you found Anantara Tangalle to be amazing and it is indeed a result of the dedication and hard work of the team.
Responded April 26, 2017
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Anantara Peace Haven Tangalle Resort
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9.2
Jonathan from United Kingdom
Couple
Premier Ocean View Room
Stayed 2 nights in December 2016
Great location, let down by extremely pricey F&B”
Loved the hotel, beach, pool and facilities. However we felt like all of the food and drinks were overpriced by ~30%, even considering this is a 5* hotel it is more expensive than every other hotel of a similar standard we stayed at during our 2 week trip around the island. If you are okay with that, you will love this place.
Reviewed January 12, 2017
Dear Jonathan, Thank you for taking the time to share with us your review and your opinions. We most certainly will look at ensuring that we continue to provide exceptional value for the experience that our guests pay for. We deliver quality cuisine, which does incur extra cost to produce. I am sorry if you felt that this was at a higher price than you would have expected to pay. We appreciate your review and for helping us to improve.
Responded April 26, 2017
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9.2
Nick from Singapore
Couple
Ocean View Pool Villa
Stayed 5 nights in January 2017
Beautiful resort”
Beautiful resort in a paradise setting. Staff went the extra mile especially the villa butler. Concierge service needs polishing up though
Reviewed January 10, 2017
Dear Nick, Thank you for the comments and feedback and for your stay with us. We took it with interest and will work with the Concierge team to add additional training where required. We are committed to excellence and want to ensure that we deliver the very best.
Responded April 26, 2017
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Anantara Peace Haven Tangalle Resort
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10.0
Harminder from Singapore
Family with teens
Deluxe Ocean View Room
Stayed 6 nights in December 2016
Truly Sri Lanka's Peace Haven”
The resort sits on 42 acres of land surrounded by lush greenery and picturesque landscape. Such fantastic staff who took pride in their job and so detailed in their respective job scope.
Reviewed December 23, 2016
Dear Harminder, What a wonderful feeling to be able to share your review with the team, a team of Sri Lankan hospitality experts that go out each and every day to ensure that you, our guests, are looked after and not only with care, but with sincere hospitality. Thank you!
Responded April 26, 2017
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9.6
Thushanthi from Sri Lanka
Couple
Premier Beach Front
Stayed 1 night in October 2016
Excellent service!”
What made this property stand out is the exceptional service from the moment you enter the hotel, starting with the wonderful traditional welcome. We spent a very relaxing weekend here. Food is excellent too.
Reviewed November 26, 2016
Dear Thushanthi, What a wonderful feeling to be able to share your review with the team, a team of Sri Lankan hospitality experts that go out each and every day to ensure that you, our guests, are looked after and not only with care, but with sincere hospitality. Thank you!
Responded April 26, 2017
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6.4
Chow from Hong Kong
Couple
Ocean View Pool Villa
Stayed 4 nights in October 2016
Anantara more of a 4* + resort than a 5* ”
Anantara is reviewed as a 5*, its room fee certainly is yet, as much as the hotel management seem to be specifically detail oriented on some aspect such as, the guests arrival "welcome ceremonial" and the "departure ceremonial", gesture along which we felt obliged .... we have noticed the lack of consistence on other aspects such as the maintenance (12 garden lights out of order along the walking path to our bungalow, roof tile on the edge of falling ...). The employees were kind ... yet we have had at least 2 to 3 times a day to answer to the same questions ... "How is your stay? Do you enjoy the meals? ...etc"; A sort of repetitive overdone "caring". We felt that few staffs were pushy (too nice ... over done on the edge of heavy) like if they were after a reward (tips); subtlety needs to be taught. Beside this, the bungalow was clean and comfortable. The Italian restaurant food appeared expensive (most people know the cost of a pasta) so we did not go and had our meals at the coffee shop restaurant. Anantara is a family hotel (teenage and kids game area). At the end of our stay we still wonder about the spirit of the hotel ... unless it is more like, ... only a business to run.
Reviewed October 24, 2016
Dear Chow, Thank you for your feedback of your stay with us. We will improve ourselves where as the areas required. Thank you for helping us to improve.
Responded April 26, 2017
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9.6
Marc from United Kingdom
Family with teens
Premier Beach Front
Stayed 3 nights in September 2016
Luxurious stay”
We stayed here for 3 nights bed and breakfast. We had 2 rooms overlooking the sea and they were both stunning. The resort is less than 12 months old and therefore is spotless. Nothing is too much trouble for the staff. The only negative is the price of the food and drinks so I would suggest to book half board. We ate out in Tangalle for two nights which was still less than half the price of a buffet at the Anantara!!! There is nothing not to like at the resort and the attention to detail is incredible.
Reviewed September 26, 2016
Dear Marc, Thank you for your comments & feedback. We deliver quality cuisine, which does incur extra cost to produce. I am sorry if you felt that this was at a higher price than you would have expected to pay. We appreciate your review and for helping us to improve.
Responded April 26, 2017
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9.2
HASSAN from United Arab Emirates
Couple
Ocean View Pool Villa
Stayed 4 nights in September 2016
Great location, friendly staff, but still not ready”
This was a fantastic resort, villa was spacious and will equipped, the private beach is the best thing about this property, the three restaurants were good but lacked of options. The only problem we faced was of the noise from the ongoing construction's and the view from my ocean beach villa was full of contraction workers, after I complined they promised me to control the noise but I didn't feel a big difference.
Reviewed September 18, 2016
Dear Hassan, Thank you for your feedback & for your stay with us.
Responded April 26, 2017
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10.0
Jalil from Qatar
Family with young children
Ocean View Pool Villa
Stayed 4 nights in September 2016
Beyond Excellent ”
This place was amazing with incredibly hospitable and friendly staff.
Reviewed September 16, 2016
Dear Jalil, What a wonderful feeling to be able to share your review with the team, a team of Sri Lankan hospitality experts that go out each and every day to ensure that you, our guests, are looked after and not only with care, but with sincere hospitality. Thank you!
Responded April 26, 2017
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Anantara Peace Haven Tangalle Resort
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8.4
Trevor from United Kingdom
Family with teens
Stayed 7 nights in April 2016
Summary”
Beautiful resort but the location let us down. The sea is too rough and you can't actually use it. The pool temp was set to 28 - 30 degree each day which defeated the purpose of cooling down. Overall lovely resort with extremely attentive staff. The villa is lovely.
Reviewed April 18, 2016
Thank you Trevor for you feedback of your stay.
Responded April 26, 2017
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Anantara Peace Haven Tangalle Resort
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