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9

Exceptional
/10
(1,003 reviews)See what guests said
Breakfast1
Housekeeping1
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9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Kindertransport-The Arrival Memorial

10 m

Fitness First Liverpool Street Platinum

30 m

Exchange Square

60 m

Liverpool Street Station

110 m

Heron Tower

130 m

Popular landmarks
Tower of London

1.1 km

Tower Bridge

1.4 km

London Eye

3.1 km

The British Museum

3.2 km

National Gallery

3.4 km

Closest landmarks
Space.NK Apothecary

130 m

Liverpool Street Tourist Office

140 m

The Back Pain Centre

200 m

Boston House Dental Clinic

200 m

Pure Periodontics

200 m

Andaz London Liverpool Street - a concept by Hyatt

"Location was great, room was great."

Joseph - March 16, 2020
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Andaz London Liverpool Street - a concept by Hyatt

40 Liverpool Street, The City, London, United Kingdom, EC2M 7QN - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in The City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."
  • 160 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Steamroom

  • Daily housekeeping

Value for money8.4
Distance to city center1. Km
Location rating9.2
Nearest airportLondon City Airport (LCY)
Distance to airport9.2 km

Rooms available at Andaz London Liverpool Street - a concept by Hyatt

Exceptional
Room comfort & quality

9.1

Deluxe King
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Andaz Large Suite
...
  • Room size: 54 m²/581 ft²
  • Non-smoking
  • 1 king bed
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Andaz Suite
...
  • Room size: 49 m²/527 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King Bed
...
  • Room size: 29 m²/312 ft²
  • Non-smoking
  • 1 king bed
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1 Queen Bed
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 queen bed
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2 Twin Beds
...
  • Room size: 29 m²/312 ft²
  • Non-smoking
  • 2 single beds
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Red Suite
...
  • Shower and bathtub
  • 1 double bed
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Suite (104)(1 King Bed)
...
  • Room size: 84 m²/904 ft²
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king bed suite(ambassador)
...
  • Room size: 52 m²/560 ft²
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Suite 104
...
  • Room size: 80 m²/861 ft²
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Frequently asked questions

What time is check-in and check-out at Andaz London Liverpool Street - a concept by Hyatt?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Andaz London Liverpool Street - a concept by Hyatt?

For those who wish to drive their own cars, Andaz London Liverpool Street - a concept by Hyatt has a car park on site, as well as additional parking nearby if the first car park is full. Parking options include a full-service valet for total ease.

Is breakfast offered at Andaz London Liverpool Street - a concept by Hyatt?

Start your mornings right, with the continental and buffet breakfast options offered at Andaz London Liverpool Street - a concept by Hyatt. Adults can enjoy breakfast offered with an additional charge of 29 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Andaz London Liverpool Street - a concept by Hyatt?

Andaz London Liverpool Street - a concept by Hyatt features 3 on-site restaurants for your dining convenience.

What is the smoking policy at Andaz London Liverpool Street - a concept by Hyatt?

Andaz London Liverpool Street - a concept by Hyatt does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Andaz London Liverpool Street - a concept by Hyatt?

The closest train, metro, or bus station is Liverpool Street Railway Station, 160 m away from Andaz London Liverpool Street - a concept by Hyatt.

What restaurants are nearby Andaz London Liverpool Street - a concept by Hyatt?

Andaz London Liverpool Street - a concept by Hyatt’s neighborhood is The City which includes popular restaurants such as Miyako, Balls Brothers - Bishopsgate and Jamies - Bishopsgate.

What popular shopping places are close to Andaz London Liverpool Street - a concept by Hyatt?

Located in the The City area, Andaz London Liverpool Street - a concept by Hyatt is close to great shopping choices like Oliver Sweeney, Natural Blue and Raven Row.

What are popular attractions near Andaz London Liverpool Street - a concept by Hyatt?

Andaz London Liverpool Street - a concept by Hyatt’s location in the The City neighborhood makes it close to famous attractions including Tower of London, St. Paul's Cathedral and Sky Garden.

What popular natural sightseeing spots are close to Andaz London Liverpool Street - a concept by Hyatt?

Andaz London Liverpool Street - a concept by Hyatt is located within The City, which makes it conveniently close to natural sights including Gray’s Inn and Lincoln's Inn (Inns of Court).

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Explore the neighborhood

What people love about Andaz London Liverpool Street - a concept by Hyatt

  • 10

    Exceptional
    Location

    "Location was great, room was great."

    Joseph

    |

    March 16, 2020

  • 10

    Exceptional

    "Loved our stay!"

    Joseph

    |

    March 16, 2020

  • 10

    Exceptional

    "Everything is good from the first step u walk in to this hotel n till u walk out from this hotel"

    Ting

    |

    December 4, 2019

Overall rating:

9

Exceptional
1,003 reviews
Cleanliness
9.2
Facilities
8.5
Location
9.2
Read all reviews >
What travelers say they love:
Will stay again.
Stephen from United Kingdom
Family with young children
More about Andaz London Liverpool Street - a concept by Hyatt

More about Andaz London Liverpool Street - a concept by Hyatt

Andaz London Liverpool Street - a concept by Hyatt

You'll love the exceptional convenience during your stay at Andaz London Liverpool Street - a concept by Hyatt, located right in the heart of the city center, with an easy access to everything in London. The true local flavors and culture of London are yours with a stay at Andaz London Liverpool Street - a concept by Hyatt, located just 3.0 km from the famous London Eye.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Andaz London Liverpool Street - a concept by Hyatt. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes.
The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Andaz London Liverpool Street - a concept by Hyatt. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Rooms at Andaz London Liverpool Street - a concept by Hyatt are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and bathrobes provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Andaz London Liverpool Street - a concept by Hyatt, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Andaz London Liverpool Street - a concept by Hyatt has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage, steam room and spa. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

Venture outside the hotel and explore London. Spend a day and acquire some cultural knowledge at The British Museum located 3.1 km away, where you can explore works of arts and cultural pieces. You're sure to want to visit Tower of London located 1.0 km away, among the most sought-after photographs for anyone visiting London.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Housekeeping

4 mentions

Breakfast

1 mention

Languages spoken

  • English
  • Arabic
  • Filipino
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Massage
  • Spa
  • Steamroom
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [nearby]
  • Car park [on-site]
  • Valet parking

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Fruits/snacks
  • Hair dryer
  • Hand sanitizer
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Mini bar
  • Private bathroom
  • Radio
  • Seating area
  • Shower
  • Slippers
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • TV [flat screen]
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Full English/Irish
  • Buffet
Restaurants on site

Eastway Brasserie

  • Cuisine: International
  • Menu: Buffet

Lady Abercorn's Pub and Kitchen

  • Cuisine: British
  • Menu: Buffet

Miyako

  • Cuisine: Japanese
  • Menu: Buffet

Rake's Café Bar

  • Cuisine: International, Local
  • Menu: Buffet

1901 Wine Lounge

  • Cuisine: International
  • Menu: Buffet

1901 Breakfast Restaurant

  • Cuisine: International
  • Menu: Buffet, A-la-carte
Location
40 Liverpool Street, The City, London, United Kingdom, EC2M 7QN
Exceptional
Location

9.2

Airports

  • London City Airport (LCY)
    9.2 km 25 min drive
  • Heathrow Airport (LHR)
    26.4 km 1.1 hour drive

Public transportation

  • Liverpool Street Railway Station
    170 m 3 min walk
  • London Liverpool Street Train Station
    170 m 3 min walk

Hospital or clinic

  • Space.NK Apothecary
    130 m

Shopping

  • Camden Market
    5.2 km

Convenience store

  • WHSmith
    640 m 6 min drive

Cash withdrawal

  • ATM
    50 m 1 min walk
What's nearby

Popular landmarks

  • Tower of London
    1.1 km
  • Tower Bridge
    1.4 km
  • London Eye
    3.1 km
  • The British Museum
    3.2 km
  • National Gallery
    3.4 km
  • Big Ben
    3.5 km
  • Buckingham Palace
    4.6 km
  • Madame Tussauds London
    5.2 km
  • V&A - Victoria and Albert Museum
    6.7 km
  • Natural History Museum
    7.0 km

Nearby landmarks

  • Kindertransport-The Arrival Memorial
    10 m
  • Fitness First Liverpool Street Platinum
    30 m
  • Exchange Square
    60 m
  • Liverpool Street Station
    110 m
  • Space.NK Apothecary
    130 m
  • Heron Tower
    130 m
  • Liverpool Street Tourist Office
    140 m
  • Oliver Sweeney
    160 m
  • Liverpool Street Railway Station
    170 m
  • London Liverpool Street Train Station
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking for 9 or more rooms, different policies and additional supplements may apply.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Distance from city center1. Km

Extras

  • Breakfast charge (unless included in room price)29 GBP

The property

  • Number of bars/lounges4
  • Number of floors6
  • Number of restaurants3
  • Number of rooms 267
  • Year property opened1884
  • Most recent renovation2008
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Reviews of Andaz London Liverpool Street - a concept by Hyatt from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.2
Facilities8.5
Location9.2
Room comfort and quality9.1
Service8.8
Value for money8.4
High score for London
Rating
9+ Exceptional (41)
8-9 Excellent (21)
7-8 Very Good (12)
6-7 Good (2)
<6 Below Expectation (4)
Time of the year
Mar - May (16)
Jun - Aug (21)
Sep - Nov (19)
Dec - Feb (24)
All guests (130)
All room types
All languages

Show reviews that mention 

Showing 80 verified guest comments
1234
10.0
Exceptional
Kun from China
Solo traveler
1 Queen Bed
Stayed 1 night in September 2014

A genuinely fantastic journey!”

Service, Room facilities, Location

I had a very happy journey in Andaz Liverpool Street. Just like other Hyatt hotels, The staff is very friendly and helpful. Although situated at a very busy place in the city of London, the room is quiet and comfortable. In short, it is worth every penny spent on it.

Reviewed September 28, 2014

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8.7
Excellent
Philip from United Kingdom
Couple
1 King Bed
Stayed 1 night in September 2012

Stylish hotel in great location”

Very slick for the price

Hotels in London are notoriously overpriced of course, but I feel that we really came across a good deal for the quality of the hotel here. Right next to Liverpool St station and seemingly very new as the rooms were quite spacious and well designed. The whole hotel feels very 'designy' - I guess that's the Andaz brand right there. Had a great stay, very easy access from Heathrow or shopping as it's on the Central line for Oxfrod St and Hammersmith from Paddington. Plus, just round the corner is Brick Lane.

Reviewed October 09, 2012

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9.0
Exceptional
Phil
Solo traveler
Deluxe King
Stayed 2 nights in June 2012

Faultless in every way.”

Reception, service, comfort

as i approached the revolving door, bag in tow, the doorlady welcomed me warmly, held open the door and ushered me inside, taking my bags. i sat in the modern lobby and was checked in at my seat by a man with an ipad and within 5 minutes i was in my room. seameless. the room was very comfortable and spacious. i was there to get some work done and appreciated the space. comfortable bed; big tv; free non-alcoholic minibar which was refreshed during the evening turndown service. the bathroom was spacious and well laid out with a separate bath and shower. lots of towels. the location is good. very central and, being immediately adjacent to liverpool st station, makes all of london easily accessible by underground rail and all points east on the overground. london bridge and the thames waterfront is 15 minutes walk. i did not eat at any of the hotel's restaurants or use any other facilities. i did, however, give the receptionist an envelope to post after i had checked out. he said it would be appropriately stamped and mailed, and the charge added to my bill which would be emailed to me. i haven't seen the bill yet. the letter hasn't had time to arrive but i am confident it will.

Reviewed June 11, 2012

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8.0
Excellent
Wai from Hong Kong SAR, China
Group
Deluxe King
Stayed 2 nights in February 2020

England Design & Cultural Trip ”

Andaz is Renovated at Historical Conserved Bldg., opened on 2017, n adj. to Liverpool station, very convenient. Guest room and common area r very Shoreditch Style by Conran & Partner, restaurant n bar by ARA. They captured East London gritty style-Albeit in a sleek style of Andaz splendour. They made use of Shoreditch textile industry in tattoo art leather bed headboard, illustration by Sophie Mo, Art Consultant Dais Contemporary to stock each room w. Books, n fine art photography by Martin Usborne. Wing-backed chairs by Morgan, custom-made walnut desk, Matt-black brass sanitary ware and skincare product by Ren! Concierge is very friendly, in particular CS - Jessica n Boeis are very nice and hospitality. I worked as British architect for many yrs ago until back to Hong Kong, n familiar Shoreditch, hence I rejected their offer of breakfast. However there is still a dispute w. manager on breakfast , eventually he waive such breakfast charge, that’s a fly in ointment!

Reviewed February 08, 2020

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8.7
Excellent
natalia from Norway
Couple
1 Queen Bed
Stayed 3 nights in July 2013

The hotel has a great location for a weekend stay”

Location, location, location! really conviniently located 20 metres from Liverpool street station. Cool hotel, with healthy food and beverage options. Perfect for weekend trips leasure or business.

We had a great experience. We where mostly out and about in LOndon, but when we did return- it was a great hotel to wind down. Cool art features, great service- and really good healthy menu options. A bit annoyed that the room I booked (according to picture) was not the same we got. It was nice, but it was not the room I had booked. Also I payd extra because I wanted a balcony, which they would not let me open or use during my stay. For weekend or business trips it is the perfect hotel, because it is so close to Liverpool street station- which means that you have the whole Friday and Sunday to explore London instead of far distances with luggage and such. Overall, a perfect weekend hotel whith great location and standard, offering everything you need from hairbrush, curler and non- alchoholic beverages for free!

Reviewed July 26, 2013

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9.7
Exceptional
Sally-Anne from United Kingdom
Solo traveler
1 Queen Bed
Stayed 2 nights in May 2013

Centrally located hotel with great service”

Service (check in), room size, comfortable bed

Loved the hotel. Being from London, I knew that the location was central. However, the best things about the hotel (apart from location) was the wonderful and efficient service, the large room and the extremely comfortable bed. The bathroom was smallish but well designed with great water pressure. My minor two complaints would be that the shower wasn't 'european' (as in, immovable) and there was no MTV (which I like to have on when I am getting ready). However, those are minor complaints (and personal taste!). For those not from London, you can't get a better location - it's 2 mins walk from Liverpool St station (central line, amongst others) - easy for cab drivers to find too. I didn't try the food but am sure it would be good (although the prices are rather high). Bed was huge and amazingly comfortable! It's a very easy hotel to get too if you are flying from Stansted, particularly!

Reviewed May 22, 2013

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8.7
Excellent
Mark from Ireland
Couple
1 Queen Bed
Stayed 2 nights in March 2012

Lovely hotel, great location&service, warm rooms! ”

Location, Service

Great hotel right beside Liverpool Street station. Great service includes whatever newspaper you want in the morning and all drinks except alcohol in the mini bar is free. Room was a bit too warm even with the aircon on coldest full blast but the rooms are nice, we were "upgraded" to a king size but this was just two beds stuck together, still though we didn't mind too much..Didn't get to eat in the Georges bar cause it was really packed. Whilst waiting for friends who live in London to meet us in reception the staff gave us complimentary wine which was nice touch too. The staff were all really helpful and friendly if a little robotic but that's expected these days in hotels such as this..

Reviewed March 19, 2012

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9.7
Exceptional
Michael from United Kingdom
Couple
1 Queen Bed
Stayed 1 night in October 2012

Incredibly stylish hotel with great amenities”

Design, services,

Checking in at Andaz is a delight in itself. Take a seat in the gorgeous foyer, receive a complimentary drink and wait for one of the effecient staff to bring an iPad to you and go through your booking. Then be shown to your room...simplicity. The room was beautiful - a wonderful mix of Victorian and modern design. Lots of wonderful freebies and an enormous bed! All areas of the hotel were spotless and so well designed. We really enjoyed our stay, consider the hotel immense value for money and will most definitely be back. The best London hotel we've stayed in.

Reviewed October 19, 2012

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9.7
Exceptional
sally from United Kingdom
Family with young children
1 Queen Bed
Stayed 2 nights in December 2013

Truly amazing the wow factor”

Design location decor staff pure 5 star boutique .

We loved our stay and didn't want to leave . I booked 3 rooms and shared the new year with friends and our daughters. The check in process was great with drinks cookies and sweets readily available. Not to mention the free nesters so machine. (Trust me this was used a lot ). The rooms are lovely with amazing feather pillows and quilts. Robes and slippers. We saw the new year in with a bottle of bubbly ,after spending the evening on Hyde parks winter wonderland. Which we do every year and never tire off. It is right at the side of Liverpool st station .this itself is a grat statio to travel around London . We can highly recomend the private taxi company called Addison lee . Especially if your party is 5 + . Cost us £16 to get back to st pancreas ,cheaper and much easier than the tube when you have cases . Chauffeur service . All in all this is the only place I want to stay in London in the future .

Reviewed January 04, 2014

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7.7
Very good
Scott from United States
Couple
1 Queen Bed
Stayed 8 nights in December 2012

Convenient and close to Spitalfields / Shoreditch”

The staff was extremely helpful and attentive

The Andaz Hotel right next to Liverpool Station is a great place to stay if you are interested in a locale on the east side of London. It is conveniently located to Spitalfields and Shoreditch (the increasingly desirable areas which are fostering a vibrant, young creative energy which has developed into some exciting culinary, shopping and cultural offerings). The staff and service of Andaz were friendly, professional and quite attentive. The design of the hotel rooms was clean and comfortable. Some of the much appreciated amenities are free WiFi and complimentary drinks and small bites (all day in the lobby). All in all, a very pleasant and enjoyable stay.

Reviewed January 04, 2013

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8.8
Excellent
Leonard from Netherlands
Business traveler
2 Twin Beds
Stayed 1 night in May 2018

Great hotel, but interrupted my sleep multiple times. ”

I stayed with my brother is a nice spacious double room, which we needed after visiting a concert the night of May 25th. We were awakened by knocking on the door and people coming in at 0640 Saturday morning. They told us there there was a huge leak downstairs (we were at Floor 1) and choked our bathroom. Since there was nothing wrong they left and low and behold, they did the same ting again at 0845. I told them to get lost. Checking out one hour later, I inquired what was wring at the hotel, and the person at the desk mentioned that there was a huge leak on the 3rd floor and they were wondering if we had been affected?? I left my card and asked if the GM could give me a call to explain. He did the same afternoon, and made excuses mentioning some mumbo jumbo about pipes and leaks. And said that if I would return, to mention this incident, so I could get an up grade. I would strongly advise future guest to seriously inquire about the state of the Andaz infrastructure.

Reviewed May 28, 2018

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8.7
Excellent
Victoria from United Kingdom
Couple
1 Queen Bed
Stayed 1 night in October 2012

Great service, great location”

Stylish, comfortable and excellent brunch!

We arrived in London very early after a long flight and were welcomed with a smile and very efficient service at Andaz. We requested an early check in which was easily accomodated before we popped to the Eastway brasserie for a full english breakfast. When we returneded to our room, even though it was non smoking it smelt of stale cigarettes and the staff quickly moved us to another room without any fuss. The soft drinks and snacks are complimentary in the mini bar which was a welcome change from having to pay for water too. I would definitely stay here again and have no hesitation in recommending.

Reviewed October 11, 2012

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9.7
Exceptional
Andrew from Australia
Couple
1 Queen Bed
Stayed 1 night in December 2010

Unique Hotel, Great location, rooms and service...”

Location, service and room size
Nothing to report

Excellent value Hotel for London...unique design, great location next to Liverpool station and walking distance to Tower of London and bridge. Prides itself on its service with genuine interest shown......received upgrade to large king room which was very good and complimentary mini bar provides a unique nice touch. Would stay there again.

Reviewed January 06, 2011

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10.0
Exceptional
Anthony from United Kingdom
Couple
1 Queen Bed
Stayed 2 nights in August 2014

Awesome hotel”

The service was flawless

Having stayed at various upmarket hotels around the world, the hyatt rates amongst the best. We'd like to thank the staff at the Andaz that made our stay for our wedding fantastic:)

Reviewed September 24, 2014

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8.7
Excellent
Samantha from Belgium
Couple
Stayed 2 nights in December 2009

Superb!”

The hotel has a superb location just a few steps from Liverpool Station Exit. Check -in went smoothly while being offered a beverage at the lounge area.
One server at the breakfast didn't smile nor made eye contact. But that's forgiven. All the rest was exceptional.

Hotel Andaz lived up to my expectations and more. The hotel exuded good taste and design without getting the feel that it's too snooty or snobbish. The staff are very accommodating and are genuinely willing to assist you with pretty much anything. The breakfast area in Eastway Restaurant is grand in every way. Breakfast alone already feels like a great restaurant experience. The place has a destinct chicness about it that doesn't make you feel like you're in just another huge chain hotel with generic lavish settings. It felt cosy staying there. I definitely would stay here again. And booking thru Agoda gives you good value for your money.

Reviewed December 17, 2009

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8.3
Excellent
Theerawat from Thailand
Business traveler
1 Queen Bed
Stayed 1 night in October 2012

Boutique Hotel!!”

Location and convenience

i like this hotel very much. everything is cool starting from the reception, the way they check in with a tablet - no counter- no queue. free small bites, wine, self service nespresso. the room is reasonably cozy. amenities are fine. free in-room mini bar are superb! the location - liverpool street-, next to the main train and tube station, is so convenient for commuters.

Reviewed November 28, 2012

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8.3
Excellent
Theerawat from Thailand
Business traveler
1 Queen Bed
Stayed 2 nights in October 2012

Real Boutique Hotel”

Atmosphere

I like this hotel very much. Everything is cool starting from the reception, the way they check in with a tablet - no counter- no queue. Free small bites, wine, self service nespresso. The room is reasonably cozy. Amenities are fine. Free in-room mini bar are superb! The location - Liverpool Street- is so convenient for commuters.

Reviewed November 28, 2012

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9.3
Exceptional
Aisling from Ireland
Couple
1 Queen Bed
Stayed 1 night in June 2011

Great service which stood out”

Style of hotel, location, service

I was greeted by Ricardo on the front desk immediately and he couldn't have been more helpful. Every time I waked into the lobby he would spot me and come to my assistance rather than being passed from one staff member to another. I also loved the location - right beside Liverpool St Station for the Stansted Express and 5 mins walk from trendy Shoreditch.

Reviewed June 29, 2011

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10.0
Exceptional
Burton from United States
Couple
1 Queen Bed
Stayed 3 nights in December 2013

Fantastic Hotel with GREAT service”

Bed, design of rooms, the staff

GREAT stay at the Andaz. We will definitely stay there whenever we go to London.

Reviewed January 06, 2014

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10.0
Exceptional
Sian from United Kingdom
Couple
1 Queen Bed
Stayed 1 night in October 2012

One of the best hotels i've stayed in!”

Great location

The hotel was in a great location for getting the tube around London! The staff were warm and welcoming and offered a great service. The hot and soft drinks available complimentry in the foyer were a lovely touch! The rooms were very stylish and the bed was so comfty! Bathroom products smelt amazing!

Reviewed October 31, 2012

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