9

Exceptional
/10
(2,557 reviews)See what guests said
Highly rated by guests – 89% would recommend
View68
Housekeeping36
Breakfast27
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Parkview Square

80 m

Parkview Museum

100 m

DHL Balloon

110 m

Tan Quee Lan Field

150 m

Straits Records

200 m

Popular landmarks
Singapore Flyer

1.2 km

Sands Skypark Observation Deck

1.6 km

Gardens By The Bay East

1.8 km

Cloud Forest

1.9 km

Orchard Road

2.2 km

Closest landmarks
Embassy Of The United Arab Emirates

140 m

Private Affairs Clothier

220 m

Sanctum

220 m

Venge

230 m

Songs of the Sacred Self

230 m

Andaz Singapore - A Concept by Hyatt (SG Clean Certified)

"Great location and loved the room its clean, with amazing view."

Nadiah - April 12, 2022
1 King Bed - Bed Andaz Singapore - A Concept by Hyatt (SG Clean Certified)
Lobby Andaz Singapore - A Concept by Hyatt (SG Clean Certified)
Lobby Andaz Singapore - A Concept by Hyatt (SG Clean Certified)
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Andaz Singapore - A Concept by Hyatt (SG Clean Certified)

5 Fraser Street,, Bugis, Singapore, Singapore, 189354 - See map

Make your best journey to Singapore with the promised standard of SG Clean, and enjoy free Wi-Fi in all rooms. Strategically situated in Bugis, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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SG Clean

SG Clean denotes businesses that adhere to high standards of public hygiene.

Announcements by hotel (1)
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
  • 290 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Value for money8.5
Distance to city center2 km
Location rating9.3
Nearest airportSeletar Airport (XSP)
Distance to airport13.0 km

Rooms available at Andaz Singapore - A Concept by Hyatt (SG Clean Certified)

1 King City Deluxe
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
2 Twin Beds
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Andaz Studio Suite
...
  • Room size: 76 m²/818 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices
Bay View Twin Deluxe Room
...
  • Room size: 42 m²/452 ft²
  • Bay view
  • 2 single beds
Enter dates to see prices
1 King with Bay View
...
  • Room size: 42 m²/452 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices
Andaz Residential Suite
...
  • Room size: 76 m²/818 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices
1 King City View
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe 2 Twin Beds
...
  • Room size: 42 m²/452 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Presidential Suite
...
  • Room size: 188 m²/2024 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Andaz Singapore - A Concept by Hyatt (SG Clean Certified)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Andaz Singapore - A Concept by Hyatt (SG Clean Certified)?

Andaz Singapore - A Concept by Hyatt (SG Clean Certified) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 90 SGD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Andaz Singapore - A Concept by Hyatt (SG Clean Certified) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 35.12 SGD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Andaz Singapore - A Concept by Hyatt (SG Clean Certified)?

Start your mornings right, with the à la carte and continental breakfast options offered at Andaz Singapore - A Concept by Hyatt (SG Clean Certified). A selection of food types including western and full american breakfast options is available for guests. There's an additional charge of 41.2 SGD for adults and 41.2 SGD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Andaz Singapore - A Concept by Hyatt (SG Clean Certified)?

Andaz Singapore - A Concept by Hyatt (SG Clean Certified) features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Andaz Singapore - A Concept by Hyatt (SG Clean Certified)?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Andaz Singapore - A Concept by Hyatt (SG Clean Certified). Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Andaz Singapore - A Concept by Hyatt (SG Clean Certified)?

On-site venues and convenient event services make Andaz Singapore - A Concept by Hyatt (SG Clean Certified) an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 4 venues can accommodate up to 550 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Andaz Singapore - A Concept by Hyatt (SG Clean Certified)?

Andaz Singapore - A Concept by Hyatt (SG Clean Certified) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Andaz Singapore - A Concept by Hyatt (SG Clean Certified)?

The closest train, metro, or bus station to Andaz Singapore - A Concept by Hyatt (SG Clean Certified) is Bugis MRT Station, 280 m away.

What restaurants are nearby Andaz Singapore - A Concept by Hyatt (SG Clean Certified)?

Restaurants including La Cala, Mr Stork and So France are popular in Andaz Singapore - A Concept by Hyatt (SG Clean Certified)’s neighborhood which is known as Bugis.

What popular shopping places are close to Andaz Singapore - A Concept by Hyatt (SG Clean Certified)?

Shopping options in Andaz Singapore - A Concept by Hyatt (SG Clean Certified)’s Bugis neighborhood include The Last Piece, Victoria Jomo and SSFW (Spring Summer Fall Winter).

What are popular attractions near Andaz Singapore - A Concept by Hyatt (SG Clean Certified)?

Guests at Andaz Singapore - A Concept by Hyatt (SG Clean Certified) can easily visit Arab Street, Sultan Mosque and Haji Lane located in the Bugis area.

What popular natural sightseeing spots are close to Andaz Singapore - A Concept by Hyatt (SG Clean Certified)?

Andaz Singapore - A Concept by Hyatt (SG Clean Certified)’s nearby natural sights include T-Hall, Yellow Rain Tree (Samanea saman ‘Yellow’) and Angsana located in the same Bugis area.

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Explore the neighborhood

What people love about Andaz Singapore - A Concept by Hyatt (SG Clean Certified)

  • 8.8

    Excellent
    Cleanliness

    "Great location and loved the room its clean, with amazing view."

    Nadiah

    |

    April 12, 2022

  • 10

    Exceptional

    "Hotel is excellent."

    Edward

    |

    March 21, 2022

  • 8.4

    Excellent
    Cleanliness

    "Room was nice, clean."

    ZULKIFLI

    |

    March 15, 2022

Overall rating:

9

Exceptional
2,557 reviews
Cleanliness
9.4
Facilities
9.0
Location
9.3
Read all reviews >
What travelers say they love:
Room is beyond our expectation with great city view.
Ong from Singapore
Couple
More about Andaz Singapore - A Concept by Hyatt (SG Clean Certified)

More about Andaz Singapore - A Concept by Hyatt (SG Clean Certified)

Andaz Singapore - A Concept by Hyatt (SG Clean Certified)

You'll love the exceptional convenience during your stay at Andaz Singapore - A Concept by Hyatt (SG Clean Certified), located right in the heart of the city center, with an easy access to everything in Singapore.
The superior services and facilities offered at Andaz Singapore - A Concept by Hyatt (SG Clean Certified) will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Singapore can be assisted with taxi and car hire services available.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Andaz Singapore - A Concept by Hyatt (SG Clean Certified). In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Andaz Singapore - A Concept by Hyatt (SG Clean Certified). To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Andaz Singapore - A Concept by Hyatt (SG Clean Certified) offer a layout option like a separate living room. Some rooms have television to keep guests entertained.
You may be assured to know that a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Andaz Singapore - A Concept by Hyatt (SG Clean Certified), where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Never let a day go wasted when you're at Andaz Singapore - A Concept by Hyatt (SG Clean Certified) with all the activities and facilities provided. The many offerings at Andaz Singapore - A Concept by Hyatt (SG Clean Certified) ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


Around the property

With its convenient location, the hotel offers easy access to all Singapore has to offer. Tourists travel from around the world to see Singapore Flyer, which is an easy visit just 1.2 km away. You're sure to want to visit Sands Skypark Observation Deck located 1.6 km away, among the most sought-after photographs for anyone visiting Singapore.

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Amenities and facilities
Excellent
Facilities

9

Most talked about facilities

Breakfast

23 mentions

Swimming Pool

11 mentions

View

9 mentions

Housekeeping

8 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Tamil
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Pool facilities
  • Pool with view
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • High floor
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Laptop safe box
  • Laptop workspace
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Vegan
  • Gluten-free
Restaurants on site

The Green Oven

  • Cuisine: Mediterranean
  • Menu: A-la-carte

Smoke and Pepper

  • Cuisine: Asian, Grill/BBQ
  • Menu: A-la-carte

Icehaus

  • Cuisine: Australian
  • Menu: A-la-carte

665 Degrees Fahrenheit

  • Cuisine: Steakhouse

Mr Stork

  • Cuisine: International

Bar Square

  • Cuisine: Local
Location
5 Fraser Street,, Bugis, Singapore, Singapore, 189354
Exceptional
Location

9.3

Airports

  • Seletar Airport (XSP)
    13.0 km 21 min drive
  • Singapore Changi Airport (SIN)
    16.5 km 20 min drive

Public transportation

  • Bugis MRT Station
    280 m 3 min walk
  • Bugis Junction
    290 m

Hospital or clinic

  • Raffles Hospital
    240 m 1 min walk

Shopping

  • Orchard Road
    2.2 km

Convenience store

  • 7 Eleven
    180 m

Cash withdrawal

  • ATM
    200 m 1 min walk
What's nearby

Popular landmarks

  • Singapore Flyer
    1.2 km
  • Sands Skypark Observation Deck
    1.6 km
  • Gardens By The Bay East
    1.8 km
  • Cloud Forest
    1.9 km
  • Orchard Road
    2.2 km
  • Chinatown
    2.5 km
  • Singapore Botanic Gardens
    5.0 km
  • National Orchid Garden
    5.0 km
  • Night Safari
    13.7 km
  • Singapore Zoo
    13.7 km

Nearby landmarks

  • Parkview Square
    80 m
  • Parkview Museum
    100 m
  • DHL Balloon
    110 m
  • Embassy Of The United Arab Emirates
    140 m
  • Tan Quee Lan Field
    150 m
  • Straits Records
    200 m
  • The Last Piece
    200 m
  • Haji Lane
    210 m
  • Victoria Jomo
    210 m
  • SSFW (Spring Summer Fall Winter)
    210 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until23:59
  • Check-out from00:00
  • Check-out until12:00

Getting around

  • Airport transfer fee90 SGD
  • Distance from city center2 km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)41.2 SGD
  • Daily Internet/Wi-Fi fee0 SGD

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors15
  • Number of restaurants3
  • Number of rooms 342
  • Room voltage220
  • Year property opened2017
  • Most recent renovation2017

Parking

  • Daily parking fee35.12 SGD
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

“Renovation Updates – As part of Andaz Singapore’s upgrading efforts, works will commence in the guestrooms area on level 26 and by the pool on level 25 daily from now until the end of September 2022. In-room dining and all our drinking and dining outlets, including Sunroom, will operate as usual. The pool area will remain open for guests’ use, however intermittent noise may be experienced. Please rest assured that every effort will be made to minimize any inconvenience during this time and any noisy work will be limited to Mondays to Fridays, from 11:00hrs to 17:30hrs.”

Reviews of Andaz Singapore - A Concept by Hyatt (SG Clean Certified) from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.4
Facilities9.0
Location9.3
Service9.1
Value for money8.5
High score for Singapore
Rating
9+ Exceptional (257)
8-9 Excellent (45)
7-8 Very Good (39)
6-7 Good (9)
<6 Below Expectation (16)
Time of the year
Mar - May (73)
Jun - Aug (89)
Sep - Nov (84)
Dec - Feb (120)
All guests (1,081)
All room types
All languages

Show reviews that mention 

Showing 366 verified guest comments
12345
9.2
Exceptional
Ernest from Philippines
Group
2 Twin Beds
Stayed 5 nights in April 2019

How to get to Andaz Hotel by MRT Train”

How to get to Andaz Singapore from Airport: Take airport train to Tanah Merah, change train that goes to Bugis station. Turn right when you exit the station and look for EXIT E & F. Just before you reach 7-11, you will see F on the wall. Take the an escalator going up one level. Then you will see EXIT E, which you follow going up another 2 long escalators. Taking exit F then exit E is the shortest and fastest way out of the station rather than taking Exit E all the way. Follow the DUO towers and Andaz sign. When you exit station E, you will be facing the DUO tower right in front of you. About 60 to 80 meters walk to the right side of the building until you see a closed sliding door with a sign "PRESS TO ENTER". Press it and the sliding door will open. Go in, take the escalator going up one level. As you reach the top of the escalator, make a left turn and take the elevator to the 25th floor. The lobby to the Andaz hotel is on the 25th floor.

Reviewed May 03, 2019

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10.0
Exceptional
Michelle from Singapore
Couple
Andaz Studio Suite
Stayed 1 night in July 2018

Extremely pleasant stay with Andaz Singapore”

Highly recommend Andaz Singapore. Booked a night at Andaz Studio Suites for my husband's birthday staycation. Staff delivered a cake from PANDAN for his birthday with a handwritten card! The room was fantastic- clean, huge, has a great view and even had a walk in wardrobe and a bathtub with a view. Non alcoholic beverages and snacks were complimentary and between 5-7pm there was complimentary house pour wine with refreshments provided at the sunroom. The location was fantastic and there was a lift from the lobby that can bring guest directly to the bugis mrt station. Only thing was the lack of complimentary parking as they share a carpark with the duo residences. But overall a great stay and i would stay there again!

Reviewed July 29, 2018

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9.6
Exceptional
Wong from Hong Kong SAR, China
Family with teens
1 King Bed
Stayed 6 nights in June 2019

An all good hotel”

The hotel is looked like beehives from outside, very impressive and creative. This hotel is by far the best hotel we stayed in Singapore in our around 20 times travel there. This new modern yet classic hotel is located conveniently above Bugis MRT station with only 3 mins walking distance and bus stop is also nearby. You can find abundant of drinks in the fridge including beer and soda free of charge and is refilled every day. At the hotel check in floor, there is a minibar also provide coffee and tea and some snacks all day long. In this sense the hotel is quite generous to the guests. We have nothing negative towards Andaz except if the staff could be more detailed minded and attentive, although they are already serving very well. Overall speaking, this hotel worth coming back again and again and we will do so in our future trip to Singapore.

Reviewed July 07, 2019

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9.6
Exceptional
Shiying from Singapore
Couple
1 King Bed
Stayed 1 night in July 2018

Wonderful experience!”

The hotel was very conveniently located at Bugis downtown line. I booked a night’s stay as a surprise for my boyfriend and the hotel gave him a birthday cake to surprise him right after we checked into our room. We were on the 37th floor and had a clear view of the city. The room was pretty big and had a very nice vanity mirror. Love the design of the room and there was tinge of nostalgia in the new hotel. They even have the old school uncle flip flops and indicates “stolen from andaz”, clearly knowing what Singaporeans would do. Love the concept! They even provided a list of items which you can request for which I thought was useful. I had a headache at night and did not have any painkillers with me, even though the hotel does not provide painkillers to its customers, they offered to send someone to purchase it and delivered to my room at a nominal fee. Couldn’t have asked for a better service and place for a staycation!

Reviewed July 09, 2018

See room deals

10.0
Exceptional
ANDREW
Couple
1 King City Deluxe
Stayed 11 nights in May 2019

LOVED IT”

this was our first trip to Singapore. we wanted to stay near the Marina area at first and weren't sure about the location of the Andaz. once we arrived we were surprised both by the location and the quality of the property. the location is very central sighting directly above Bugis MRT station. This is an interchange station making it even better. the property complex is awe inspiring, fresh and very well maintained. we had a deluxe suite on the 31 st floor with a great city and marina bay view. it was clean, quiet and well serviced. thanks for the free mini bar. it was too much for the two of us. a full and colorful array of foods presented at each breakfast, fresh, alive and really helpful and friendly young staff and kitchen crew. the quiet afternoon high tea area was well thought out and we used it most days after our sight seeing. yes we would return and its worth a visit .

Reviewed May 20, 2019

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10.0
Exceptional
Jun from Singapore
Couple
1 King Bed
Stayed 1 night in May 2018

Exceptional”

Beautiful modern hotel that holds heritage. Great location. Convenient MRT. Please kindly pass on my gratitude for the outstanding hospitality which was shown by Marco Caraan. During the staycation, we were able to experience his genuine cheerful services at the Sunroom. Marco greeted us with a warm smile, the service he provided was top. He helped us took a photo which we were very satisfied with and was genuinely sweet with his compliments. Even though it was crowded especially during Andaz Lounge Hour, he never got discomposed and showed sincere dedication in his services. Throughout his long hours, Marco kept his energy and great hospitality, he would still come by to our table and the table next to ours, whom we got to know, to make sure everyone was having a good time. Marco is truly a credit to your hotel and he exemplifies what 5 star service is about. He truly does have great hospitality skills, especially in the way he genuinely communicates.

Reviewed May 14, 2018

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10.0
Exceptional
Donovan from Singapore
Couple
1 King Bed
Stayed 1 night in June 2018

Amazing stay ”

Andaz is a boutique hotel that has a really convenient location - just directly above Bugis MRT station. You can easily walk to the city area or to the various eating areas. The pool had a nice view of the Singapore Flyer. We got a room on the 37th floor with a city view and I love how the blinds are easily controlled. I also enjoyed the free non-alcoholic beverages in the room and also the happy hour at the sunroom from 5-7pm. Overall a worth it staycation!

Reviewed June 25, 2018

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9.6
Exceptional
Kin from Singapore
Couple
1 King Bed
Stayed 1 night in December 2017

Great Staycation”

Overall, the experience with Andaz stay is great and highly recommended; hosts are friendly and warm, the room is reasonably big and spacious and comes with free snacks and drinks (except alcohol). The room also includes a mini Bose speaker which provides great music sound during our stay. The only disappointment is parking is not free, eg about S$25 for a night stay as the building is not owned by Andaz. In addition, we had this sandy feel when we stepped inside our hotel room.

Reviewed December 28, 2017

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9.2
Exceptional
Paula from Germany
Couple
1 King Bed
Stayed 2 nights in September 2019

Great Concept and Relaxing Stay”

We absolutely love this hotel, with its high floors and great view of the marina and Singapore skyline. There is a nice lounge for all guests but never had a feeling that it was crowded. In fact not many guests were there and I could even work and take some calls - as did a couple other guests. They have several good restaurants in the hotel plus a rooftop bar with the best views. Breakfast is amazing, not by variety but by quality. Anyway, there is more than enough to choose from. Room rates are expensive but for us, truly worth it. Accessibility is good, with buses and the train station nearby, Suntec Mall and Bugis Junction mall also within walking distance.

Reviewed September 17, 2019

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9.6
Exceptional
Alroy from Malaysia
Couple
1 King Bed
Stayed 1 night in April 2019

Great Hotel For A Staycation”

Stayed here on a staycation. It is pretty much brand new and has a sleek feel to it. Check-in and out were seamless, staff were always polite and willing to help with any queries. Rooms are huge and spacious with the latest gadgets and in true Andaz fashion, the mini-bar is free for all. We had drinks at Stork Bar which is one of the best rooftop bars in Singapore at the moment, great views, cool drinks but can get really crowded during the sunset hours, so go early and get a good seat. Restaurants served excellent food, do check them out. Overall, a relaxing staycation at an awesome hotel.

Reviewed October 01, 2019

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10.0
Exceptional
Zalina from Singapore
Family with young children
1 King Bed
Stayed 1 night in September 2018

Pleasant stay”

We love our stay in Andaz. We were greeted with warm hospitality by the hotel staffs. The staffs are helpful and friendly. The room is big and clean. Hotel is conveniently located near the train station, bugis junction and arab street. Would definitely love to stay there again!

Reviewed September 21, 2018

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10.0
Exceptional
Chan from Singapore
Couple
1 King Bed
Stayed 2 nights in August 2019

Andaz is your choice 5 star hotel”

Andaz deserves the 5 star for all the category listed here in Agoda. Their service impeccable, the room and facilities are clean and well thought of in terms of design and deco as well as capitalizing on their ideal location near Bugis MRT (Downtown Line). Their breakfast spread are fresh and come out top with prompt service and courteous and attentive staff. A great location for family to stay too as there are many places on interest to visit nearby.

Reviewed September 03, 2019

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10.0
Exceptional
Nurulhuda from Singapore
Group
1 King City Deluxe
Stayed 1 night in September 2018

Value for the money!”

My stay was great though it was only for 1 night. The hotel is clean and Superb! View was great and was soo happy that they manage my request for a cake to celebrate my friend’s bridal shower. Tho we always get confused by the “friendly patrons” while going around the hotel, we were also pleasantly surprised that those were actually the staff! They don’t have a standard uniform so you’ll take some time to realise that the “friendly patrons” ARE the staff afterall! Thank you for the amazing stay, Andaz, and keep up the great work! (:

Reviewed September 03, 2018

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9.6
Exceptional
Chloe from Singapore
Couple
1 King Bed
Stayed 2 nights in August 2019

Best Staycation Thus Far”

Booked a King bedroom for 2 nights and absolutely enjoyed the stay. Room is spacious and clean, and comes with great view of the hotel's vicinity. Love that the material used for the design of the hotel corridors and room is mainly wood, which gives off a very comfortable feeling. Hotel lobby is located at level 25, and while the desk counters are not very prominent, the staff are very efficient and helpful in providing any assistance. Breakfast spread is tasty, and the gym is well equipped too! Superb location that is linked to Bugis MRT and shopping malls as well. Overall one of the best staycations I've ever had in Singapore. Will definitely come back again!

Reviewed August 25, 2019

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8.8
Excellent
suyee from Singapore
Couple
1 King City View
Stayed 2 nights in November 2020

Great stay, but pricey”

The stay at Andaz was very enjoyable for a 3d2n staycaytion. One point to improve would be that Andaz is pretty informative ahead of checking in - eg a factsheet is sent to you to tell you to pre book your pool slots, info abt restaurants and gym etc. There should also be an inclusion about carpark not being complimentary. FYI - to park there for about 24h is approx $30. It should be mentioned to guests ahead of time so that they can adjust accordingly as this is quite pricey and it is not complimentary, on top of the hefty hotel price tag already.

Reviewed December 03, 2020

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9.2
Exceptional
Jacky from Singapore
Couple
1 King City View
Stayed 1 night in June 2018

Very nice hotel”

Located at one of the shopping district in Singapore (Bugis) and it is directly connected to a train station at the basement of the hotel. The room is big and furniture are clean. Staff were friendly and helpful. Infinity swimming pool is located on the 25 level that got a lovely view. Could get a bit too overcrowded during peak period. Best thing about the hotel is the free flow happy hour of wines and beers for all staying guest. Overall, enjoyed my stay very much!

Reviewed July 02, 2018

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10.0
Exceptional
Jingyi from Singapore
Couple
1 King Bed
Stayed 1 night in September 2018

awesome staycation”

we had a great time and enjoyed our stay at andaz! specifically we would to thank the hotel staff delia for her warm welcoming and thanks for helping to surprise my boyfriend with a cake on his birthday! we appreciate it and would definitely look forward to coming back to andaz again for a staycation next time! overall service level is exceptional at the hotel and we love it!

Reviewed September 10, 2018

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9.6
Exceptional
Arul from Singapore
Couple
1 King Bed
Stayed 1 night in July 2018

Sunroom was fantastic ”

We stayed there for the weekend. The service is excellent. And there is free flow of wine and beer from 5-7pm at the Sunroom for all guests. And the view was simply fantastic. It's walking distance to Bugis MRT station and Haji Lane. Would love to stay at Andaz again :)

Reviewed July 23, 2018

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8.8
Excellent
SITI from Singapore
Family with young children
2 Twin Beds
Stayed 1 night in March 2018

Service With A Smile”

Service with a smile that's what I can say about the staff and people there.They are very attentive and never fail to greet you.Fantastic view from my room and my daughter loves the pool.Thank you Andaz,well Hyatt have never failed me.A great staycation and will definitely come back again.

Reviewed March 19, 2018

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9.6
Exceptional
Yon from Malaysia
Couple
1 King Bed
Stayed 1 night in August 2018

Great and decent!”

Great stay. The room is clean and spacious. Interior design is young and decent! We also enjoyed Singapore night view at the Roof top bar. Lastly, thank you Andaz for the complimentary birthday cake for celebration. Will definitely visit again!!!

Reviewed July 29, 2019

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