Andaz Singapore - A Concept by Hyatt (SG Clean Certified)

5 Fraser Street,, Bugis, Singapore, Singapore, 189354 - See map
Free Wi-Fi
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Andaz Singapore - A Concept by Hyatt (SG Clean Certified)

"Got all the standard hotel facilities and can tell that the quality of their amenities and electrical appliances are good."

HAN - March 15, 2020
1 King Bed - Bed Andaz Singapore - A Concept by Hyatt (SG Clean Certified)
Lobby Andaz Singapore - A Concept by Hyatt (SG Clean Certified)
Lobby Andaz Singapore - A Concept by Hyatt (SG Clean Certified)
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Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
See map
Popular landmarks
Parkview Square 80 m
Parkview Museum 100 m
DHL Balloon 110 m
Embassy Of The United Arab Emirates 140 m
Straits Records 200 m
The Last Piece 200 m
Haji Lane 210 m
Victoria Jomo 210 m
SSFW (Spring Summer Fall Winter) 210 m
Sempre 220 m
Nearby landmarks
Singapore Flyer 1.24 km
Sands Skypark Observation Deck 1.62 km
Gardens By The Bay East 1.81 km
Cloud Forest 1.93 km
Orchard Road 2.23 km
Chinatown 2.45 km
Singapore Botanic Gardens 4.95 km
National Orchid Garden 4.99 km
Night Safari 13.71 km
Singapore Zoo 13.74 km
9.3

Exceptional

Location rating score

Inside city center
Attention

This property is in high demand!

4 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • 290 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Your dates are popular among travelersUsers are booking a place in Singapore every 1 minutes on Agoda.com
Value for money8.5
Distance to city center2 km
Location rating9.3
Nearest airportSeletar Airport (XSP)
Distance to airport13.1 km

Rooms available at Andaz Singapore - A Concept by Hyatt (SG Clean Certified)

Presidential Suite
Presidential Suite
...
  • Room size: 188 m²/2024 ft²
  • Bay view
  • 1 king bed
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Andaz Residential Suite
Andaz Residential Suite
...
  • Room size: 76 m²/818 ft²
  • Bay view
  • 1 king bed
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1 King City Deluxe
1 King City Deluxe
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
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1 King with Bay View
1 King with Bay View
...
  • Room size: 42 m²/452 ft²
  • Bay view
  • 1 king bed
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Andaz Large Suite Twin
Andaz Large Suite Twin
...
  • Room size: 114 m²/1227 ft²
  • Bay view
  • 2 single beds
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Andaz Studio Suite
Andaz Studio Suite
...
  • Room size: 76 m²/818 ft²
  • Bay view
  • 1 king bed
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Andaz Large Suite King
Andaz Large Suite King
...
  • Room size: 114 m²/1227 ft²
  • City view
  • 1 king bed
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Bay View Twin Deluxe Room
Bay View Twin Deluxe Room
...
  • Room size: 42 m²/452 ft²
  • Bay view
  • 2 single beds
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1 King City View
1 King City View
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
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Deluxe 2 Twin Beds
Deluxe 2 Twin Beds
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 1 double bed
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Frequently asked questions

What time is check-in and check-out at Andaz Singapore - A Concept by Hyatt (SG Clean Certified)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Andaz Singapore - A Concept by Hyatt (SG Clean Certified)?

Andaz Singapore - A Concept by Hyatt (SG Clean Certified) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 90 SGD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Andaz Singapore - A Concept by Hyatt (SG Clean Certified) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 35.12 SGD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Andaz Singapore - A Concept by Hyatt (SG Clean Certified)?

Andaz Singapore - A Concept by Hyatt (SG Clean Certified) does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Andaz Singapore - A Concept by Hyatt (SG Clean Certified)

  • 10.0
    Exceptional

    "I would recommend this hotel for a staycation especially during festive occasions."

    ASHWIN

    |

    December 25, 2019

  • 10.0
    Exceptional
    Staff 

    "The service staff were excellent and they were ready to assist round the clock."

    ASHWIN

    |

    December 25, 2019

  • 8.4
    Excellent
    Location

    "The location and price make the hotel is a perfect place to stay in the city."

    ke

    |

    December 13, 2019

Property ranking|Compared to 866 Singapore properties
See all rankings
Cleanliness score
9.5/10
Overall score
9.2/10
Couples review score
9.2/10
Location score
9.3/10
Better than
99
%
of Singapore properties
Better than
98
%
of Singapore properties
Better than
98
%
of Singapore properties
Better than
96
%
of Singapore properties
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Overall rating:
9.1
Exceptional
2,602 reviews
Cleanliness
9.5
Facilities
9.0
Location
9.3
Read all reviews >
What travelers say they love:
The room offered superb city view, room was very comfortable...
li from Singapore
Solo traveler
More about Andaz Singapore - A Concept by Hyatt (SG Clean Certified)

More about Andaz Singapore - A Concept by Hyatt (SG Clean Certified)

Well-placed in the restaurants, shopping, sightseeing area of Singapore city, Andaz Singapore- A Concept by Hyatt provides a most conducive spot for you to take a break from your busy days. Only 2 km from the city center, the property's strategic location ensures that guests can quickly and easily reach many local points of interest. With its convenient location, the property offers easy access to the city's must-see destinations.

The facilities and services provided by Andaz Singapore- A Concept by Hyatt ensure a pleasant stay for guests. The property provides free Wi-Fi in all rooms, 24-hour room service, 24-hour security, daily housekeeping, postal service to ensure the greatest comfort.

Guests can choose from 342 rooms, all of which exude an atmosphere of total peace and harmony. Throughout the day, you can enjoy the relaxing atmosphere of the fitness center, sauna, outdoor pool, garden, steamroom. Andaz Singapore- A Concept by Hyatt is your one-stop destination for quality accommodation in Singapore.

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Most talked about facilities

Breakfast
23 mentions
Swimming Pool
11 mentions
View
9 mentions
Housekeeping
8 mentions

What they offer

9.6
Exceptional

"I stayed for 3 nights on my transit back from a European Vac..."

Tennille

|

February 20, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Vegetarian
Vegan
Gluten-free

Restaurants on site

Aunties Wok and Steam
Cuisine:Chinese, Szechuan, Singaporean
Menu:A-la-carte
The Green Oven
Cuisine:Mediterranean
Menu:A-la-carte
Smoke and Pepper
Cuisine:Asian, Grill/BBQ
Menu:A-la-carte
Icehaus
Cuisine:Australian
Menu:A-la-carte
665 Degrees Fahrenheit
Cuisine:Steakhouse
Mr Stork
Cuisine:International
Bar Square
Cuisine:Local
Show more

Nearby restaurants

American cuisine
American cuisine
Afterwit
380 m American, Cafe, Gastropub
Symmetry
390 m American, Cafe
The Beast
430 m American, Bar, Cajun Creole
Asian cuisine
Asian cuisine
The Landmark
150 m Asian, Halal, Indian
Victory Restaurant
180 m Asian, Halal, Indian
Padi
200 m Asian, Indonesian
Chinese cuisine
Chinese cuisine
Prince Coffee House
230 m Chinese
Tian Tian Huo Guo
360 m Chinese
Chong Qing
410 m Chinese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Andaz Singapore - A Concept by Hyatt (SG Clean Certified) from real guests

Overall rating
9.1
Exceptional
From 2602 reviews
9.5Room comfort and quality
9.4Cleanliness
9.3Location
Agoda Reviews (842)Booking.com Reviews (1760)
Rating via Agoda9.1
/
10
Exceptional
Cleanliness9.5
Facilities9.0
Location9.3
Service9.1
Value for money8.5
High score for Singapore
Rating
9+ Exceptional (208)
8-9 Excellent (31)
7-8 Very Good (28)
6-7 Good (7)
<6 Below Expectation (10)
Time of the year
Mar - May (61)
Jun - Aug (73)
Sep - Nov (61)
Dec - Feb (89)
Don't miss out!Users are booking a place in Singapore every 1 minutes on Agoda.com
All guests (842)
All room types
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Show reviews that mention 

Showing 284 verified guest comments
12345
9.2
Exceptional
Ernest from Philippines
Group
2 Twin Beds
Stayed 5 nights in April 2019

How to get to Andaz Hotel by MRT Train”

How to get to Andaz Singapore from Airport: Take airport train to Tanah Merah, change train that goes to Bugis station. Turn right when you exit the station and look for EXIT E & F. Just before you reach 7-11, you will see F on the wall. Take the an escalator going up one level. Then you will see EXIT E, which you follow going up another 2 long escalators. Taking exit F then exit E is the shortest and fastest way out of the station rather than taking Exit E all the way. Follow the DUO towers and Andaz sign. When you exit station E, you will be facing the DUO tower right in front of you. About 60 to 80 meters walk to the right side of the building until you see a closed sliding door with a sign "PRESS TO ENTER". Press it and the sliding door will open. Go in, take the escalator going up one level. As you reach the top of the escalator, make a left turn and take the elevator to the 25th floor. The lobby to the Andaz hotel is on the 25th floor.

Reviewed May 03, 2019
10.0
Exceptional
Michelle from Singapore
Couple
Andaz Studio Suite
Stayed 1 night in July 2018

Extremely pleasant stay with Andaz Singapore”

Highly recommend Andaz Singapore. Booked a night at Andaz Studio Suites for my husband's birthday staycation. Staff delivered a cake from PANDAN for his birthday with a handwritten card! The room was fantastic- clean, huge, has a great view and even had a walk in wardrobe and a bathtub with a view. Non alcoholic beverages and snacks were complimentary and between 5-7pm there was complimentary house pour wine with refreshments provided at the sunroom. The location was fantastic and there was a lift from the lobby that can bring guest directly to the bugis mrt station. Only thing was the lack of complimentary parking as they share a carpark with the duo residences. But overall a great stay and i would stay there again!

Reviewed July 29, 2018
9.6
Exceptional
Wong from Hong Kong
Family with teens
1 King Bed
Stayed 6 nights in June 2019

An all good hotel”

The hotel is looked like beehives from outside, very impressive and creative. This hotel is by far the best hotel we stayed in Singapore in our around 20 times travel there. This new modern yet classic hotel is located conveniently above Bugis MRT station with only 3 mins walking distance and bus stop is also nearby. You can find abundant of drinks in the fridge including beer and soda free of charge and is refilled every day. At the hotel check in floor, there is a minibar also provide coffee and tea and some snacks all day long. In this sense the hotel is quite generous to the guests. We have nothing negative towards Andaz except if the staff could be more detailed minded and attentive, although they are already serving very well. Overall speaking, this hotel worth coming back again and again and we will do so in our future trip to Singapore.

Reviewed July 07, 2019
9.6
Exceptional
Shiying from Singapore
Couple
1 King Bed
Stayed 1 night in July 2018

Wonderful experience!”

The hotel was very conveniently located at Bugis downtown line. I booked a night’s stay as a surprise for my boyfriend and the hotel gave him a birthday cake to surprise him right after we checked into our room. We were on the 37th floor and had a clear view of the city. The room was pretty big and had a very nice vanity mirror. Love the design of the room and there was tinge of nostalgia in the new hotel. They even have the old school uncle flip flops and indicates “stolen from andaz”, clearly knowing what Singaporeans would do. Love the concept! They even provided a list of items which you can request for which I thought was useful. I had a headache at night and did not have any painkillers with me, even though the hotel does not provide painkillers to its customers, they offered to send someone to purchase it and delivered to my room at a nominal fee. Couldn’t have asked for a better service and place for a staycation!

Reviewed July 09, 2018
10.0
Exceptional
ANDREW
Couple
1 King City Deluxe
Stayed 11 nights in May 2019

LOVED IT”

this was our first trip to Singapore. we wanted to stay near the Marina area at first and weren't sure about the location of the Andaz. once we arrived we were surprised both by the location and the quality of the property. the location is very central sighting directly above Bugis MRT station. This is an interchange station making it even better. the property complex is awe inspiring, fresh and very well maintained. we had a deluxe suite on the 31 st floor with a great city and marina bay view. it was clean, quiet and well serviced. thanks for the free mini bar. it was too much for the two of us. a full and colorful array of foods presented at each breakfast, fresh, alive and really helpful and friendly young staff and kitchen crew. the quiet afternoon high tea area was well thought out and we used it most days after our sight seeing. yes we would return and its worth a visit .

Reviewed May 20, 2019
10.0
Exceptional
Jun from Singapore
Couple
1 King Bed
Stayed 1 night in May 2018

Exceptional”

Beautiful modern hotel that holds heritage. Great location. Convenient MRT. Please kindly pass on my gratitude for the outstanding hospitality which was shown by Marco Caraan. During the staycation, we were able to experience his genuine cheerful services at the Sunroom. Marco greeted us with a warm smile, the service he provided was top. He helped us took a photo which we were very satisfied with and was genuinely sweet with his compliments. Even though it was crowded especially during Andaz Lounge Hour, he never got discomposed and showed sincere dedication in his services. Throughout his long hours, Marco kept his energy and great hospitality, he would still come by to our table and the table next to ours, whom we got to know, to make sure everyone was having a good time. Marco is truly a credit to your hotel and he exemplifies what 5 star service is about. He truly does have great hospitality skills, especially in the way he genuinely communicates.

Reviewed May 14, 2018
10.0
Exceptional
Donovan from Singapore
Couple
1 King Bed
Stayed 1 night in June 2018

Amazing stay ”

Andaz is a boutique hotel that has a really convenient location - just directly above Bugis MRT station. You can easily walk to the city area or to the various eating areas. The pool had a nice view of the Singapore Flyer. We got a room on the 37th floor with a city view and I love how the blinds are easily controlled. I also enjoyed the free non-alcoholic beverages in the room and also the happy hour at the sunroom from 5-7pm. Overall a worth it staycation!

Reviewed June 25, 2018
9.6
Exceptional
Kin from Singapore
Couple
1 King Bed
Stayed 1 night in December 2017

Great Staycation”

Overall, the experience with Andaz stay is great and highly recommended; hosts are friendly and warm, the room is reasonably big and spacious and comes with free snacks and drinks (except alcohol). The room also includes a mini Bose speaker which provides great music sound during our stay. The only disappointment is parking is not free, eg about S$25 for a night stay as the building is not owned by Andaz. In addition, we had this sandy feel when we stepped inside our hotel room.

Reviewed December 28, 2017
9.2
Exceptional
Paula from Germany
Couple
1 King Bed
Stayed 2 nights in September 2019

Great Concept and Relaxing Stay”

We absolutely love this hotel, with its high floors and great view of the marina and Singapore skyline. There is a nice lounge for all guests but never had a feeling that it was crowded. In fact not many guests were there and I could even work and take some calls - as did a couple other guests. They have several good restaurants in the hotel plus a rooftop bar with the best views. Breakfast is amazing, not by variety but by quality. Anyway, there is more than enough to choose from. Room rates are expensive but for us, truly worth it. Accessibility is good, with buses and the train station nearby, Suntec Mall and Bugis Junction mall also within walking distance.

Reviewed September 17, 2019
9.6
Exceptional
Alroy from Malaysia
Couple
1 King Bed
Stayed 1 night in April 2019

Great Hotel For A Staycation”

Stayed here on a staycation. It is pretty much brand new and has a sleek feel to it. Check-in and out were seamless, staff were always polite and willing to help with any queries. Rooms are huge and spacious with the latest gadgets and in true Andaz fashion, the mini-bar is free for all. We had drinks at Stork Bar which is one of the best rooftop bars in Singapore at the moment, great views, cool drinks but can get really crowded during the sunset hours, so go early and get a good seat. Restaurants served excellent food, do check them out. Overall, a relaxing staycation at an awesome hotel.

Reviewed October 01, 2019
10.0
Exceptional
Zalina from Singapore
Family with young children
1 King Bed
Stayed 1 night in September 2018

Pleasant stay”

We love our stay in Andaz. We were greeted with warm hospitality by the hotel staffs. The staffs are helpful and friendly. The room is big and clean. Hotel is conveniently located near the train station, bugis junction and arab street. Would definitely love to stay there again!

Reviewed September 21, 2018
10.0
Exceptional
Chan from Singapore
Couple
1 King Bed
Stayed 2 nights in August 2019

Andaz is your choice 5 star hotel”

Andaz deserves the 5 star for all the category listed here in Agoda. Their service impeccable, the room and facilities are clean and well thought of in terms of design and deco as well as capitalizing on their ideal location near Bugis MRT (Downtown Line). Their breakfast spread are fresh and come out top with prompt service and courteous and attentive staff. A great location for family to stay too as there are many places on interest to visit nearby.

Reviewed September 03, 2019
10.0
Exceptional
Nurulhuda from Singapore
Group
1 King City Deluxe
Stayed 1 night in September 2018

Value for the money!”

My stay was great though it was only for 1 night. The hotel is clean and Superb! View was great and was soo happy that they manage my request for a cake to celebrate my friend’s bridal shower. Tho we always get confused by the “friendly patrons” while going around the hotel, we were also pleasantly surprised that those were actually the staff! They don’t have a standard uniform so you’ll take some time to realise that the “friendly patrons” ARE the staff afterall! Thank you for the amazing stay, Andaz, and keep up the great work! (:

Reviewed September 03, 2018
9.6
Exceptional
Chloe from Singapore
Couple
1 King Bed
Stayed 2 nights in August 2019

Best Staycation Thus Far”

Booked a King bedroom for 2 nights and absolutely enjoyed the stay. Room is spacious and clean, and comes with great view of the hotel's vicinity. Love that the material used for the design of the hotel corridors and room is mainly wood, which gives off a very comfortable feeling. Hotel lobby is located at level 25, and while the desk counters are not very prominent, the staff are very efficient and helpful in providing any assistance. Breakfast spread is tasty, and the gym is well equipped too! Superb location that is linked to Bugis MRT and shopping malls as well. Overall one of the best staycations I've ever had in Singapore. Will definitely come back again!

Reviewed August 25, 2019
8.8
Excellent
suyee from Singapore
Couple
1 King City View
Stayed 2 nights in November 2020

Great stay, but pricey”

The stay at Andaz was very enjoyable for a 3d2n staycaytion. One point to improve would be that Andaz is pretty informative ahead of checking in - eg a factsheet is sent to you to tell you to pre book your pool slots, info abt restaurants and gym etc. There should also be an inclusion about carpark not being complimentary. FYI - to park there for about 24h is approx $30. It should be mentioned to guests ahead of time so that they can adjust accordingly as this is quite pricey and it is not complimentary, on top of the hefty hotel price tag already.

Reviewed December 03, 2020
9.2
Exceptional
Jacky from Singapore
Couple
1 King City View
Stayed 1 night in June 2018

Very nice hotel”

Located at one of the shopping district in Singapore (Bugis) and it is directly connected to a train station at the basement of the hotel. The room is big and furniture are clean. Staff were friendly and helpful. Infinity swimming pool is located on the 25 level that got a lovely view. Could get a bit too overcrowded during peak period. Best thing about the hotel is the free flow happy hour of wines and beers for all staying guest. Overall, enjoyed my stay very much!

Reviewed July 02, 2018
10.0
Exceptional
Jingyi from Singapore
Couple
1 King Bed
Stayed 1 night in September 2018

awesome staycation”

we had a great time and enjoyed our stay at andaz! specifically we would to thank the hotel staff delia for her warm welcoming and thanks for helping to surprise my boyfriend with a cake on his birthday! we appreciate it and would definitely look forward to coming back to andaz again for a staycation next time! overall service level is exceptional at the hotel and we love it!

Reviewed September 10, 2018
9.6
Exceptional
Arul from Singapore
Couple
1 King Bed
Stayed 1 night in July 2018

Sunroom was fantastic ”

We stayed there for the weekend. The service is excellent. And there is free flow of wine and beer from 5-7pm at the Sunroom for all guests. And the view was simply fantastic. It's walking distance to Bugis MRT station and Haji Lane. Would love to stay at Andaz again :)

Reviewed July 23, 2018
8.8
Excellent
SITI from Singapore
Family with young children
2 Twin Beds
Stayed 1 night in March 2018

Service With A Smile”

Service with a smile that's what I can say about the staff and people there.They are very attentive and never fail to greet you.Fantastic view from my room and my daughter loves the pool.Thank you Andaz,well Hyatt have never failed me.A great staycation and will definitely come back again.

Reviewed March 19, 2018
9.6
Exceptional
Yon from Malaysia
Couple
1 King Bed
Stayed 1 night in August 2018

Great and decent!”

Great stay. The room is clean and spacious. Interior design is young and decent! We also enjoyed Singapore night view at the Roof top bar. Lastly, thank you Andaz for the complimentary birthday cake for celebration. Will definitely visit again!!!

Reviewed July 29, 2019
12345
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