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9.1
Exceptional
/10
(460 reviews)See what guests said
View3
Housekeeping2
Breakfast1
See map
8.8
Excellent
Location rating score
Excellent location - Inside city center
Parking
Available
5-star Hotel
Free Wi-Fi
Andaz Tokyo-a concept by Hyatt
1-23-4 Toranomon, Minato-Ku, Shinbashi, Tokyo, Japan, 105-0001 - See map
Wellness activities
Spa & Beauty
Fitness & Pool
"Very spacious bathroom and overall super clean!"
patrick H. - January 26, 2018
Exceptional reputation
Recommended by 100% of guests
Recommended by 100% of guests
Exceptional cleanliness
9.5 rating for cleanliness
9.5 rating for cleanliness
Exceptional facilities on premise
9.5 facilities on premise
9.5 facilities on premise
Exceptional service
9.4 rating for service
9.4 rating for service
430 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
Sauna
Your dates are popular among travelersUsers are booking a place in Tokyo every 1 minutes on Agoda.com
| Value for money | 8.6 |
| Location rating | 8.8 |
| Nearest airport | Haneda Airport (HND) |
| Distance to airport | 13.7 km |
Rooms available at Andaz Tokyo-a concept by Hyatt
9.3
Exceptional
Room comfort & quality
Room photos and details
Andaz Suite
...
- Room size: 125 m²/1345 ft²
- City view
- 2 king beds
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Room photos and details
Deluxe King Room
...
- Room size: 65 m²/700 ft²
- Shower and bathtub
- 1 king bed
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Room photos and details
1 King Deluxe
...
- Room size: 65 m²/700 ft²
- City view
- 1 king bed
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Room photos and details
1 King Tower View Deluxe
...
- Room size: 65 m²/700 ft²
- City view
- 1 king bed
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Room photos and details
Deluxe King Room with Tower View
...
- Room size: 65 m²/700 ft²
- Shower and bathtub
- 1 king bed
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Room photos and details
2 Twin Park View
...
- Room size: 50 m²/538 ft²
- Park view
- 2 single beds
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Room photos and details
Twin Room with Tower View
...
- Room size: 50 m²/538 ft²
- Shower and bathtub
- 2 single beds
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Room photos and details
Twin Room with Bay View
...
- Room size: 50 m²/538 ft²
- Shower and bathtub
- 2 single beds
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Room photos and details
King Room with Tower View
...
- Room size: 50 m²/538 ft²
- Shower and bathtub
- 1 king bed
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Room photos and details
Andaz Suite with Bay View
...
- Room size: 125 m²/1345 ft²
- Shower and bathtub
- 2 king beds
Enter dates to see prices
Frequently asked questions
What time is check-in and check-out at Andaz Tokyo-a concept by Hyatt?
Check-in is from 3:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Andaz Tokyo-a concept by Hyatt?
Andaz Tokyo-a concept by Hyatt is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the Let us know what you need section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Andaz Tokyo-a concept by Hyatt also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Andaz Tokyo-a concept by Hyatt has a car park on site, as well as additional parking nearby if the first car park is full. Car parking is available for a fee of JPY 3000 per day. You can drive in and park yourself, or use the hotel's valet service. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange taxi service.
What is the smoking policy at Andaz Tokyo-a concept by Hyatt?
Andaz Tokyo-a concept by Hyatt does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
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Explore the neighborhood
What people love about Andaz Tokyo-a concept by Hyatt
- 10.0Exceptional
"Best hotel that I have ever been in Tokyo."
Jacqueline
|
September 5, 2016
- Staff8.0Very good
"Marvellous view, service impeccable"
Celine
|
August 25, 2016
- 9.6Exceptional
"Love everything about this hotel."
edmon
|
November 9, 2016
Property ranking|Compared to 7,154 Tokyo properties
See all rankings
Service score
9.4/10
Cleanliness score
9.6/10
Room comfort score
9.3/10
Couples review score
9.2/10
Better than
99
%
of Tokyo properties
Better than
99
%
of Tokyo properties
Better than
99
%
of Tokyo properties
Better than
99
%
of Tokyo properties
Overall rating:
9.1
Exceptional
460 reviews
460 reviews
Cleanliness
9.5
Facilities
9.5
Location
8.8
What travelers say they love:
Andaz is the most well prepared hotel for the guests.
Akiko from Japan
Family with older children
Family with older children
Built in 2014, Andaz Tokyo Toranomon Hills is a distinct addition to Tokyo and a smart choice for travelers. The excitement of the city center is only 0.0 Km away. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At Andaz Tokyo Toranomon Hills, the excellent service and superior facilities make for an unforgettable stay. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
Andaz Tokyo Toranomon Hills is home to 164 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, linens, towels, closet, separate living room. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Andaz Tokyo Toranomon Hills is your one-stop destination for quality hotel accommodations in Tokyo.
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Most talked about facilities
Swimming Pool
4 mentions
Breakfast
1 mention
View
1 mention
What they offer
9.6
Exceptional"I love the spa and the bath room in the room."
Akiko
|
July 23, 2016
View all reviews
Popular facilities
Fitness center
Spa
Swimming pool
Bar
Restaurant
Reception
Languages spoken
- English
- Japanese
- Chinese [Mandarin]
- Korean
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Sauna
- Ticket services
- Hot tub
- Spa
- Tours
- Massage
- Swimming pool [indoor]
Dining, drinking, and snacking
- Bar
- Room service
- Restaurants
- Vending machine
Services and conveniences
- Chapel
- Dry cleaning
- Shops
- Concierge
- Laundry service
- Smoke-free property
- Currency exchange
- Luggage storage
- Smoking area
- Daily housekeeping
- Safety deposit boxes
- Doorman
- Salon
For the kids
- Babysitting service
Access
- Buzzer/wireless intercom
- Elevator
- Pets allowed
- Check-in/out [express]
- Facilities for disabled guests
- Security [24-hour]
- Check-in [24-hour]
- Front desk [24-hour]
- Wheelchair accessible
Getting around
- Airport transfer
- Car park [nearby]
- Taxi service
- Bicycle rental
- Car park [on-site]
- Valet parking
- Car park [charges apply]
- Shuttle service
Available in all rooms
- Air conditioning
- Free bottled water
- Refrigerator
- Bathtub
- Hair dryer
- Shower
- Desk
- Non-smoking
- TV
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Nearest essentials
Airports
Haneda Airport (HND)
13.7 km
22 minutes
Narita International Airport (NRT)
59.0 km
58 minutes
Public transportation
Toranomon Subway Station
430 m
6 minutes
Kamiyacho Subway Station
510 m
7 minutes
Hospital or clinic
Tokyo Saiseikai Central Hospital
1.5 km
Shopping
Tokyo Skytree Town
7.5 km
Convenience store
Natural Lawson
200 m
3 minutes
Cash withdrawal
ATM
350 m
5 minutes
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining
Breakfast options
American
Continental
Restaurants on site
The Tavern - Grill and Lounge
Cuisine:Grill/BBQ
Menu:Buffet, A-la-carte
the SUSHI
Cuisine:Sushi
Menu:A-la-carte
BeBu
Cuisine:American, Grill/BBQ
Menu:A-la-carte
What's nearby
Popular landmarks
- Tokyo Tower - 950 m
- Tsukiji Outer Market - 2.04 km
- Shinjuku Gyoen Park - 4.1 km
- Meiji Shrine - 4.56 km
- Tokyo Metropolitan Government Buildings - 5.71 km
- Asakusa-Jinja (Asakusa Shrine) - 6.99 km
- Aeon Mall Makuhari Shintoshin - 25.18 km
- Chiba Marine Stadium - 25.64 km
- Mitsui Outlet Park Makuhari - 26.55 km
- Inage Ocean Park - 28.74 km
Nearby landmarks
- Toranomon Hills - 110 m
- Japan Sword - 130 m
- SAKURA FLORIST - 220 m
- Embassy of Nigeria - 290 m
- World Union Of Karate-Dō Organisation - 320 m
- Musée Tomo - 320 m
- Vector Beer - 420 m
- Toranomon Subway Station - 430 m
- Ōkura Shūkokan - 450 m
- TSUTAYA (Kamiyachō) - 510 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
All children are welcome.
| Guest's age | Extra bed |
|---|---|
Children 0-12 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 13 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- Accommodation tax of JPY 100 is charged at the property per person per night for room rates between JPY 10,000 and JPY 14,999.
- Accommodation tax of JPY 200 is charged at the property per person per night for room rates of JPY 15,000 and over.
- The minimum age of guests to stay is 20 years if unaccompanied by an adult.
- Children 13 years and over are considered as adults.
- Following the recommended procedures and protocols provided by the World Health Organization and local authorities, the property has implemented proactive precautionary measures including installing hand disinfectant dispensers at key locations around the hotel, and increasing sanitization of public areas, restaurants and bars, etc. Some of employees may be seen wearing face masks, and body temperature checks are required for entry into the property.
The property has temporarily suspended all self-service buffet options at The Tavern - Grill & Lounge - guests will be served buffet items directly to the table. As a further precaution, hotel visitors are required to take a body temperature check for entry to the hotel.
At AO Spa & Club, an additional body temperature check and completion of health check form are also required. From March 9, 2020, the aquatic area (including swimming pool, carbonated pool, floating jet pool and bade pool), steam room, sauna and bath areas will be temporarily closed until further notice. - When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 03:00 PM
Check-out until: 12:00 PM
Extras
Breakfast charge (unless included in room price): 3900 JPY
Daily Internet/Wi-Fi fee: 0 JPY
The property
Non-smoking rooms/floors: yes
Number of bars/lounges: 2
Number of floors: 52
Number of restaurants: 3
Number of rooms : 164
Room voltage: 100
Year property opened: 2014
Parking
Daily parking fee: 3000 JPY
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Property announcements
The restaurants, bars (with the exception of The Tavern Lounge), AO Spa & Club, including a fitness center and pool, will be temporarily closed until further notice.
The Tavern Lounge is open from 10:30 AM to 08:00 PM.
The room service is available from 07:00 AM to 10:00 PM.
Breakfast will be available by room service only.
Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
Due to the Coronavirus (COVID-19) circumstances, the hotel is taking multiple steps for customer’s wellbeing with precautionary measures including enhanced cleaning and sanitization procedures in all guestrooms, dining outlets and public spaces in an effort to maintain a safe environment.
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Compare to other recommended properties
 Andaz Tokyo-a concept by Hyatt |  |  | Best value!   agodaHomes | |
| Dining | Breakfast available | Breakfast available | Breakfast available | Kitchen |
| Guest rating | Exceptional 214 reviews 9.1 Location 8.8 | Exceptional 755 reviews 9.2 Location 9.5 | Excellent 104 reviews 8.8 Location 9.1 | Exceptional 147 reviews 9.8 Location 10.0 |
| Neighborhood | Shinbashi | Ginza | Roppongi | Shibuya |
Reviews of Andaz Tokyo-a concept by Hyatt from real guests
Overall rating
9.1
Exceptional
From 460 reviews
Provided by verified guests of 
Agoda Reviews (214)Booking.com Reviews (246)
Rating via Agoda9.1
/
10
Exceptional
High score for Tokyo
Rating
9+ Exceptional (66)
8-9 Excellent (27)
7-8 Very Good (8)
6-7 Good (6)
<6 Below Expectation (5)
Time of the year
Mar - May (20)
Jun - Aug (36)
Sep - Nov (28)
Dec - Feb (28)
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Experiences on Agoda. Because your room is just the beginning.
- Excellent location
- Tokyo Tower
- Toranomon Subway Station is within 0.43 km
Best view in Tokyo”
Booked this hotel for my anniversary in Tokyo (Tower view). STUNNING. The tower is actually alot closer than I have expected, staying at the 47th (there's only 47/48/49th floor). Room was excellent and I had stated that it was an anniversary and hotel mgmt actually hand drew a card and a small plant as a gift. Very warm of them. I was lucky that the 1 night stay had the best sky in Sept, so the view was just too amazing. Also went to the Rooftop bar, although the bar isn't facing the Tokyo tower, we can see another side of Tokyo. Only thing I would say is, they should make car-park complimentary for guests that stayed. (they have a huge garage)
Ms”
Andaz is the most well prepared hotel for the guests. I love the spa and the bath room in the room. Stuffs are always very polite and I felt well treated.
Trendy edgy modern hotel ”
I love this hotel, probably the most trendy hotels I've ever stayed. Location-wise, it's not the best yet it's close to ginza and ropponggi hills, also not far away to Haneda airport. Swimming pool is perfect, with a great view overlooking Tokyo city. Hotel room is spacious but not too modern so you feel like home. The deco in the elevator and lobby is artistic. Highly recommended this hotel!
stunning tokyo tower view”
Attentive and well English speaking staff, very comfy room with stunning Tokyo Tower view, cute bathrobes and slippers, welcome drink n snack is a plus, staff gave us a candy box when check out, so lovely, definitely worth a stay Business area around, heaps of restaurants at the street from the JR station, and there is a white doraemon in the mall downstairs, can visit it if you are a fans :)
Amazing hotel and amazing location ”
Everyday we looked at Tokyo from 50 floors up and never got sick of it. We stayed for a week with our 1 year old son who had a blast . We travel all over the world and stay at many different hotels and this is hands down one of the top 5 in the world. We had tears leaving and coming home
Great place to stay in Tokyo!”
Fabulous stay! The service was top knotch. We absolutely loved the Andaz!
Fantastic new Tokyo Hotel”
Super hotel, free minibar, free wine at the life in evenings make it felt homely. Truly breathtaking gym and pool overlooking Tokyo. Restaurant choice rather limited and not so convenient to metro are only drawbacks.
Great overall”
Very clean and nice hotel. So far the best hotel in Tokyo. Only weakness is that you have to walk a little to the metro station, but it's not a long walk.
Love this hotel. Staff is amazing 😃”
Love everything about this hotel. I've stayed in a lot of high end hotels in Tokyo and this is my new favorite hotel .
New Stylish Hotel”
lovely interior, very TCA's style after the park hyatt shanghai. Hope to come back for another visit soon
Great service, great place!”
Best hotel that I have ever been in Tokyo. They truly embrace what Japanese are proud at - attention to details!
5 days and loved every minute.”
I enjoyed this new and wonderful hotel. All aspects of this hotel get the highest expectations for the price. My only observation that needs addressing is the carpets in the the guest rooms. They are looking rather used for the recent age of the hotel.
Glamour design with numerous stunning details, and good hospitality ”
Location is great, very close to station and restaurant nearby. Its design by Tony Chi, you can enjoy the glamour design and his stunning details everywhere. Did enjoy breakfast in its restaurant which is impressive. Common facility including bar, restaurant, lounge, roof terrace, studio and swimming pool. Room facility including 40"TV, large bathtub for 2, shower, mini-bar, lounge chair and sofa..etc.
Great hotel”
Fantastic place... Highly recommended to feel at home in Tokyo
Excellent blend of east and west”
This is a beautiful hotel, well situated near Hibya Park, Ginza and the Imperial palace. The decor is a blend of contemporary Japanese and western esthetic, excellent facilities. The pool and spa are excellent.
Extremely pleasant stay ”
very impressive overall, love the interior design and aesthetics tones applied. Room configuration is elegantly functional with ample of space to walk around. Love the rooftop garden - magnificent views and comfort. One drawback is the 2-turn lift system, and maybe slightly high price is another draw back... personally I think city view rooms are way better than Tower view rooms.
Excellent”
It's a little far off from the nearest metro station (and walking in the summer heat is...), but the room is big and nice, and the service top-notch.
Excellent”
It's a little far off from the nearest metro station (and walking in the summer heat is...), but the room is big and nice, and the service top-notch.
A resort in Tokyo”
Exceptional - we felt pampered but at home - it felt like a resort the pool and spa area are unique and yet in the middle of the city!!
Wonderful City”
A beautiful city. Shops and people are also beautiful. Amazing attractions. Green areas impressive and pure air