Great Hotel, Friendly Staff, Huge Room!”

We had a great stay at Andaz Wall Street Hotel. It's location right in the heart of Wall Street, while a little away from the touristy areas, was highly convenient as there were several subway lines in the area within a 5-10 minute walk that would bring you anywhere in Manhattan and even to Brooklyn. The staff were always very friendly and helpful and pointed us to great eateries in the area and provided us with other more general information about getting around Manhattan. The room we had and from what I'm lead to believe, all the rooms in the hotel, are huge! Biggest I've seen in Manhattan and is designed in a rather Scandinavian, minimalist kind of decor. Quite tasteful and very comfortable. However, if you are traveling with a person who's not your partner and wanting to share the room, be aware that there is a clear glass portion on the wall between the bathroom and the bedroom, which could be awkward for some. Besides that, its a great place to stay and we highly recommend it! Would definitely come back to stay if we're in New York again.

Great hotel for business travelers”

Great hotel property available at a substantial discount to its 5th Avenue sister property given the lower Manhattan location caters to the business traveler-set. The Andaz suite is a solid value for New York City, weighing in at 600 SQFT, almost three times the size of the average New York City hotel room. Spa quality bathrooms with massive soaking tubs and a walk in European shower are luxuries in this cramped city.

FANTASTIC "above and beyonds"”

The check in and check out processes were very easy, the staff was incredibly friendly and helpful (lots of tourist information and directions), the location was great (2 blocks to the 2 and 3 line subway station, nearby restaurants and bars, quiet over the holiday weekend-business district), the public spaces & the rooms were large and CLEAN, the workout facilities were large and nice, with complimentary waters and fresh apples, there was an on-site bar and restaurant (although, we did not visit these, they both looked nice), the "above and beyonds" were FANTASTIC: complimentary public space and room wi-fi, complimentary mini-bar, umbrellas and bicycles for guests, etc., will definitely stay in this hotel or other Andaz brand hotels in different locations in the future!

It is my favorite hotel in NYC. ”

Pros - location, room, coffee/tea/cookies/wine/morning treats,customer service. Love you Andaz wall street!

New Yorker in a New York hotel”

My time at the Andaz Hotel was great. The only suggestion would be a better explanation of the final bill upon checkout, as well as a better room temperature system. Outside of those two, and maybe a better set up with TV listings as no data was available, I will stay again and suggest for visiting friends.

Lovely hotel with friendly/ professional servce”

Upgraded gratis to a suite. Lovely room with great views. Nice deep tub. Free mini-bar appreciated. Friendly and professional staff. Great location and style for the financial distrcit where there is not much competition in its class.

Luxurious and affordable hotel close to transport ”

A modern yet comfortable hotel in the centre of Wall St close to subways and historical sites. Plenty of unique restaurants. the staff were efficient and friendly. I would definitely book there again.

It was not as good as I expected. I don't recommend it for a special occasion ”

I stayed at the Large King Room one night to celebrate our birthdays with my boyfriend. I stated it was for our double birthdays as a special request when I booked through Agoda. However, none of staff gave us a birthday wish nor birthday card/sweets. There was no coffee/tea in the room but only in the lobby. We found hairs of the previous visitors in the bathtub and on the towel. We wish we had much more variety of breakfast buffet options considering how much we paid for it. Andaz Tokyo was beyond superb and I was expecting the same experience here but I guess every city has a different standard.

Disappointed ”

We stayed at the Andaz in 2013 and loved it, so booked it again for 2014. I requested a double room, and called the week before to confirm this. When I called on the day just to check our reservation, I was told there were no double rooms, and a roll away was not even possible because it was a fire hazard. I ended up speaking with the manager and that was absolutely pointless, he was no help at all and was more concerned about finding out the name of the person i originally spoke to than actually helping with the problem. The tea and coffee were never refilled downstairs, which wasn't a major issue but there were a lot off little issues throughout our stay that all added up. The movie channel on the TV was broken, and apparently this was a known issue that the hotel had just not fixed, and the radio / ipod dock was also broken. We wont be staying here again in 2015.

I enjoyed my stay, it was the right choice for me”

My stay was comfortable, I would return to this hotel if one day I will be visiting NY again.

Great”

It’s perfect to relax after traveling in NY

Another awesome stay our favorite downtown hotel”

Ricardo and his staff were top notch. From start to finish. And we love the seasonal pricing. Will stay Every time while in NYC. Roy and Lisa from Calif...

refined luxury and modern elegance”

A surprisingly large room which was very close to the subway. Very nice design and attentive staff. great gym.... Would happily stay there again

Great place”

The hotel is on a great location and the personal on the reception desk made the stay really comfortable. Great place to stay in the city

Strange”

What a strange stay. First we were told the spa is under renovation but I couldn’t find any evidence of a spa anyway. Secondly the restaurant on floor 2 appears abandoned. Thirdly the hotel lacks any of the buzz and vibe associated with the brand. Staff were ok, perfunctory and the room air con was not working......I’ve stayed in Hyatt’s many times globally and this was strange strange strange!!

Romantic Getaway in the City”

Love this hotel. Will definitely be visiting on a regular basis

Should have been great, sadly not”

Absolutely the worst experience at any Andaz I have ever stayed. From start to finish was just awful. Booked into a suite but was given a horrible room and some serious front desk attitude for using Agoda. Really? Do yourself a favor and stay somewhere else.

I enjoyed my stay, it was the right choice for me”

I enjoyed my stay very much, the room was comfortable, the staff were attentive

Great FIDi Location”

Very cool waterfront area and so close to Brooklyn.

Best hotel stay.”

Fantastic. Would definitely recommend to others.