Excellent 8.9
Based on 193 reviews

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About Andaz Xintiandi - Shanghai


Standing within the heart of Shanghai’s most famous entertainment, shopping, and commercial district is the first Andaz property in Asia Pacific. Embodied with Andaz’s ideals, Andaz Xintiandi - Shanghai portrays the very essence of local elegance with its unique architectural features and heartwarming services. All spacious guest units are well facilitated with superior amenities. Business travelers will be pleased to know that Andaz Xintiandi - Shanghai boasts 11 event venues and one grand ballroom, able to cater up to 300 individuals. Dining choices within on-site restaurants range from flavorful Shanghainese dishes to exquisite French cuisines. Additional recreational facilities include a swimming pool, fitness center, private studio, hair salon, juice bar, and much more. With such superb accommodations and services, Andaz Xintiandi - Shanghai is truly the perfect choice for leisure and business travelers visiting Shanghai.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage(s)
  • Nightclub
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Lockers
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Smoking area

For the kids

  • Babysitting service
  • Family room


  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • German
  • Korean
  • Spanish
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 800 CNY
Breakfast Charge (when not included in room rate): 251 CNY
Check-Out Until: 12:00AM
Distance to Airport: 45 km
Internet Usage Fee: 0 CNY
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 28
Number of Restaurants: 2
Number of Rooms : 307
Room Voltage: 220
Time to Airport (Minutes): 60
Year Hotel Built: 2011
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Recent customer comments

Filter by traveler type

based on 193 reviews
  • Cleanliness 9.2
  • Facilities 7.9
  • Location 9.5
  • Room Comfort/Standard 9.2
  • Service 9.0
  • Value for money 8.3
  • Food/Dining 8.0
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TAE from South Korea
Andaz Room
Stayed one night in September 2016
good part: staffs are kind and professional. feels like i;m at the top level nyc restaurant.(unusual thing for shanghai/china) bad part1: swimming pool is terrible. water is not clean and even smells weird. bad part2: i'm back home for 5 days now. and they have not cancelled my deposit spends(used nothing extra: credit card about usd 150) yet. i checked the hotel and they said it usually takes time. never seen things like this. normally hotels cancel the credit card deposit right after the check out.
Reviewed September 16, 2016
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Denise from Hong Kong
Business travelers
Andaz Room
Stayed one night in August 2016
Good location but facilities aren't great.
If you're traveling for fun it's a good hotel to stay in. Loved their room service but not good for business. Their table is not meant for work. Swimming pool and gym was disappointing. Their yoga matts sucked and jacuzzi is super small.
Reviewed August 24, 2016
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Swee from Malaysia
Solo travelers
Twin Room
Stayed 2 nights in August 2016
Fantastic Location
Located in the heart of shanghai with easy access of shops and food. Design is good but needs updating. Staff are friendly and helpful.
Reviewed August 08, 2016
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doreen from Hong Kong
Business travelers
King Room with Landmark View
Stayed 2 nights in July 2016
Everything is great. But there are scammers conartists outside of this hotel waiting to solicit money Which spoiled my almost perfect stay at the Andaz
Reviewed July 30, 2016
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FOOK from Malaysia
Business travelers
Andaz Xintiandi View King
Stayed 2 nights in July 2016
Feedback on Stay
Generally it is a pleasant stay.
Reviewed July 19, 2016
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Jin from South Korea
Families with young children
Twin Room
Stayed one night in June 2016
nice location, unique atmosphere
good snacks in lounge at lst floor, and the location was very good.
Reviewed June 24, 2016
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Man from Canada
Solo travelers
Andaz Room
Stayed one night in June 2016
Excellent location. Good Japanese restaurant at hotel 1/F.
Nice decorated room. Good view. Comfortable yet the price is a bit high.
Reviewed June 22, 2016
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zakariya from Canada
Business travelers
Andaz Room
Stayed 2 nights in June 2016
Sad to leave Andaz
What a pleasure. I am always on the move for work and it is rare to find such a compliment of service, facilities and value in a tasteful and artistic package. Many thanks to Neal and Nick the assistant managers who made the stay hassle free and practiced service at the highest standards. I'll be back!
Reviewed June 07, 2016
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YiJu from China
Families with older children
Andaz Room
Stayed 2 nights in May 2016
Great place to stay with
Great place and nice service
Reviewed May 16, 2016
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Brian from Singapore
Families with young children
Stayed one night in May 2016
Labour Day weekend staycation.
Ideal for a quiet weekend staycation when business travelers have left town. The hotel is contemporary with interesting design finishings. Unique lighting system and wooden floor boards in hotel room. The swimming pool is small though but a nice well equiped gym. Great breakfast selection.
Reviewed May 09, 2016
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