Excellent 8.4
Based on 63 reviews
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About andel’s by Vienna House Berlin


As the first hotel of Vienna International Hotels & Resorts, the andel’s by Vienna House Berlin has now received the Green Globe certification – the premier, globally-acknowledged seal of quality for sustainable management and operations in the international travel and tourism industry. This 14-story, 4.5-star property boasts 557 well-designed guest rooms. To make each guest's stay comfortable, all rooms feature in-house movies, a television, separate shower and tub, non-smoking rooms, air conditioning, bathrobes, a daily newspaper, and a desk. Also to be found at the hotel are a salon, hotel/airport transfer, tours, babysitting, and valet parking. Guests seeking exercise or leisure will be pleased to find a Jacuzzi, gym, sauna, and steam room at the hotel. A convenient location, dedicated staff, and first-rate facilities make andel’s by Vienna House Berlin a favorite among travelers.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Rental car
  • Shuttle service
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Ticket service

Dining, drinking, and snacking

  • Bar
  • Coffee/tea maker
  • Coffee shop
  • Mini bar
  • Restaurant(s)
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Fireplace
  • Gift/souvenir shop
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room


  • Buzzer/wireless intercom
  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Dutch
  • French
  • German
  • Italian
  • Russian
  • Spanish
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Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 55 EUR
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5.0 km
Distance to Airport: 16.0 km
Internet Usage Fee: 0 EUR
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 14
Number of Restaurants: 2
Number of Rooms : 557
Parking Fee (per day): 17 EUR
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 35
Year Hotel Built: 2008
Year Hotel Last Renovated: 2016
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Recent customer comments

Filter by traveler type

based on 63 reviews
  • Cleanliness 9.0
  • Facilities 9.0
  • Location 7.2
  • Room comfort and quality 8.5
  • Service 8.9
  • Value for money 8.6
  • Food and dining 8.3
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David from United Kingdom
Deluxe King
Stayed 2 nights in September 2016
Lovely Hotel and great value for money
Lovely room, very spacious. Friendly staff. Close to tram and train links.
Reviewed October 04, 2016

Paolo from Italy
Solo traveler
Deluxe King
Stayed 3 nights in September 2016
Very comfortable experience
Good convention hotel, with very nice rooms, strategically positioned on the S-Bahn Ring and just a handful tram stops from Alexander Platz.
Reviewed September 13, 2016

Michael from Slovakia
Superior Twin
Stayed 3 nights in December 2015
Great stay!
location, fresh salmon every morning, sky bar
Great stay!
Reviewed December 15, 2015

Lawrence from Switzerland
Solo traveler
Superior Twin
Stayed 1 night in March 2015
But for the location, this is an awesome place.
Clean, artistic and exquisite
Reviewed March 09, 2015

Caren from Germany
Solo traveler
Stayed 1 night in August 2014
Beautiful hotel with great sauna/spa
Sauna/spa, breakfast, clean room
Great place with amazing breakfast & sauna/ spa Sauna with windows to look out over the rooftops of Berlin. The only thing that was a bit weird was that the toilet & shower in the bathroom were set opposite each other divided by see-through glass doors. I'd definitely stay there again. Watch out for their summer special deals ;)
Reviewed August 10, 2014

MOHAMMED from Qatar
Business traveler
Stayed 4 nights in June 2014
Not good at all
Break fast
Bad experience
Reviewed June 08, 2014

Mohammed from Saudi Arabia
Business traveler
Stayed 3 nights in August 2013
grreat experience
comfort large rooms clean
Reviewed August 31, 2013

Mohammed from Saudi Arabia
Business traveler
Stayed 2 nights in August 2013
high standards hotel , large rooms ,clean
large rooms clean nice design
Reviewed August 31, 2013

claire from United Kingdom
Stayed 4 nights in August 2013
Comfortable adn convenient for public transport
Comfortable bed, great shower, very quiet
A nice hotel that is out of the way but ideally located for trams and the underground. Excellent value for money but if I went again I would like to stay somehwere a little more central. My only complaint is the wi-fi; although it is advertised as free it is so slow that it isn't worth having. You can pay for a faster connection but this seems unfair when it advertises free wifi.
Reviewed August 16, 2013

Teena from Australia
Stayed 3 nights in July 2013
Good value for money in Berlin
Size of room, location in relation to public transport, breakfast
Great week end getaway hotel in Berlin. Hotel was modern, clean and even though a little out of the central Mitte district, easy access to public transport made it convenient. The hotel staff were pleasant - a bit of a language struggle though
Reviewed July 17, 2013

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