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Angel Palace Hotel
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8.6 Excellent guest rating
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"The breakfast was adequate."

JeffreyVietnam
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8.6 Excellent location
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8.6Location
2016

Angel Palace Hotel

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Excellent
Based on 1323 reviewsSee what guests said
8.6
93% would recommend to a friend
  • 600 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Executive Suite
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  • City view
  • 40 m²/431 ft²
  • 1 king bed
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Classic Double or Twin
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  • No view
  • 20 m²/215 ft²
  • 1 queen bed
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Junior Suite
...
  • City view
  • 30 m²/323 ft²
  • 1 king bed
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Deluxe Window
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  • City view
  • 23 m²/248 ft²
  • 1 queen bed
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Deluxe Double or Twin
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  • 20 m²/215 ft²
  • Non-smoking
  • 1 queen bed
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Verified guest reviews

Agoda Reviews (1323)
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Cleanliness8.7
Facilities7.7
Location8.6
Room comfort and quality8.8
Service8.9
Value for money8.7
Provided by verified guests of Agoda
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8.4
Kathlyn from United States
Family with young children
Junior Suite
Stayed 4 nights in November 2017
Clean, efficient, good breakfast
Clean, efficient, good buffet breakfast, nice and new room with clean and modern bathroom and street view. Staff members were very helpful, attentive, and friendly. One complaint: hot water in the bathroom ran out too quickly. My kids loved to sit in the warm bathtub but it didn’t happen. Thanks for everything!
Reviewed December 02, 2017
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8.8
Hung from Singapore
Solo traveler
Deluxe Double or Twin
Stayed 3 nights in November 2017
Excellent
Location is very centralized, convenient, services are good, and staff too very helpful. Good max of America & Asian ‘s breakfast. Value for money.
Reviewed November 30, 2017
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7.2
Carmen from Hong Kong
Couple
Junior Suite
Stayed 1 night in November 2017
A bit old
Service from the front desk staff is excellent, she give all the details information fornplace to go, see and eat. Very good! The hotel is a bit old fashion, the room is not enough lighting. Water supply not strong enough and not enough hot water for hair washing and shower.
Reviewed November 30, 2017
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9.6
Wei from Malaysia
Solo traveler
Classic Double or Twin
Stayed 3 nights in November 2017
Excellent hotel
As a traveller, I've stayed in many hotels before, whether the well known 5 Stars or even the normal budget hotels. However, this is my first experience with such excellent hospitality and customer service in a hotel. The rooms are clean as well and well maintained. The front desk manager, Anna was very helpful and attentive. She ensured that travellers like us are satisfied with the condition of the hotel rooms as well as the service provided by the hotel staff. Thank you to all staff in Angel Palace Hotel especially Anna. This hotel is highly recommended. I've already decided to stay here for my next trip to Hanoi.
Reviewed November 21, 2017
2 travelers found this review helpful. Did you?|
10.0
Aziz from Indonesia
Family with young children
Deluxe Window
Stayed 1 night in November 2017
The staff was exceptional
The staff just great, start from the belboy who helped us crossing the busy street, the receptionist LOUIS was informative and very helpful, the room service was delivered in timely manner, breakfast was great either asian or european. Location was walking distance to water puppet theater. Halal food restaurant is closeby. Very nice stay....
Reviewed November 18, 2017
1 traveler found this review helpful. Did you?|
10.0
Joanna from Canada
Solo traveler
Classic Double or Twin
Stayed 2 nights in November 2017
Lovely staff, do an exceptional job of customer service.
Lovely staff, they do an exceptional job of treating the customer the right way. Refunded money when we left Hanoi a day early on our last night. During my stay I had an allergic attack and the hotel front staff member took me on a moto to ensure I received proper medication. Buffet breakfast was delicious.
Reviewed November 18, 2017
1 traveler found this review helpful. Did you?|
8.8
Maria from Indonesia
Business traveler
Classic Double or Twin
Stayed 2 nights in August 2017
Nice Hotel
Delicious foods, clean hotel, strategic location, nice staff
Reviewed November 14, 2017
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8.0
Jeffrey from Vietnam
Couple
Deluxe Window
Stayed 3 nights in November 2017
Room was lovely and spacious enough for twin share. The staff was very friendly and professional.
The breakfast was adequate.
Reviewed November 10, 2017
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10.0
Natasha from Hong Kong
Couple
Classic Double or Twin
Stayed 2 nights in November 2017
Excellent
A friend and I stayed at the Angel Palace Hotel for two nights and honestly the staff could not have made our stay anymore amazing then it was. So helpful and attentive, caring, always making sure we were maximizing the few days we had in Hanoi and making sure we saw everything. Great recommendations and made all the reservations we needed. I would definitely stay at the hotel again. Great value for money. Would recommend to everyone! thank you for making my stay so wonderful! A special thanks to the Front Office Manager Anna - she guided us!
Reviewed November 08, 2017
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9.2
Tran from Vietnam
Couple
Junior Suite
Stayed 2 nights in November 2017
Nice hotel. Good breakfast. Friendly staffs
I'm surely to back in my next trip. Recomment to all.
Reviewed November 04, 2017
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Angel Palace Hotel
|Excellent 8.6
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