ANSA Hotel Kuala Lumpur
ANSA Hotel Kuala Lumpur
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"The room is clean and location is perfect."

kang W.

|

May 1, 2018

Superior - Guestroom ANSA Hotel Kuala Lumpur
Superior - Guestroom
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Lobby ANSA Hotel Kuala Lumpur
Lobby
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Bathroom ANSA Hotel Kuala Lumpur
Bathroom
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Exterior view ANSA Hotel Kuala Lumpur
Exterior view
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See map ANSA Hotel Kuala Lumpur
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Exceptional
Location
9.4
See all 35 photos ANSA Hotel Kuala Lumpur
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ANSA Hotel Kuala Lumpur

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 10174 reviewsSee what guests said
8.0
/
10
Excellent cleanliness
8.1
Recommended by 91% of guests
Value for money7.9
Location rating9.4
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.4 km
  • 110 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.0
Very good
Room comfort & quality
This property is in high demand!Booked 24 times in the last 24 hours | 10 travelers are looking at this property right now
ANSA Deluxe Room
ANSA Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed or 2 single beds
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ANSA Suite
ANSA Suite
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
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Deluxe
Deluxe
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 king bed
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ANSA Executive Room
ANSA Executive Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Suite
Suite
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
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ANSA Superior Room
ANSA Superior Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
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Executive
Executive
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Superior
Superior
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
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Double Standard
Double Standard
...
  • Room size: 70 m²/753 ft²
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Executive Triple
Executive Triple
...
  • Non-smoking
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What people love about the property

  • "The room is big n comfortable, location perfect!"

    Choon D.

    |

    March 22, 2018

  • "So convenient, good location, friendly and helpful staffs."

    Nory

    |

    March 19, 2018

  • "The staff were polite and humble."

    NORANNA

    |

    March 12, 2018

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More about ANSA Hotel Kuala Lumpur

More about ANSA Hotel Kuala Lumpur

"Very good location and good room"

Lili

|

March 30, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
Lot 10 Hutong
70 m Asian, Chinese, Malaysian
HUI LAU SHAN
100 m Asian, Cafe
Komugi Cafe
100 m Asian, Cafe, Japanese
Chinese cuisine
Chinese cuisine
Vegetarian Corner
160 m Chinese, Vegan
Silk Road
260 m Chinese
Chef Rasa Sayang Sharkfin Restaurant
310 m Chinese, Seafood
Halal food
Halal food
Naab
60 m Halal, Mediterranean, Middle Eastern
Sahara Tent
120 m Halal, Lebanese, Middle Eastern
Bosphorus
220 m Halal, Middle Eastern, Turkish

What they offer

"The staff very friendly and nice also the location is very g..."

Ekram

|

April 16, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (10174)Booking.com Reviews (783)
8.0
/
10
Cleanliness8.1
Facilities7.3
Location9.4
Room comfort and quality8.0
Service7.9
Value for money7.9
Provided by verified guests of Agoda
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Showing 8546 verified guest comments
12345
5.6
Alex from Malaysia
Couple
Deluxe
Stayed 1 night in October 2018
Above average”
Wifi signal low, aircond so warm
Reviewed October 23, 2018
Dear Mr Alex, Thank you for your feedback. We apologise that you experienced low WiFi and a warm room. Did you mention this to Front Desk during your stay? We have noted your room number and will rectify the issues you experienced as soon as possible. We hope despite this we are able to welcome you back to ANSA. Sincerely, Mondi Mecja Area General Manager
Responded October 23, 2018
ANSA Hotel Kuala Lumpur
7.2
Very good
Carolyn from Malaysia
Solo traveler
Superior
Stayed 2 nights in October 2018
Excellent location”
Rooms are a good size. Location of hotel is excellent and very convenient for shopping and dining as it is near to Pavilion, Fahrenheight, and Lot10!!! Bukit bintang MRT is right infront of the hotel. It is also near the Bukit bintang LRT which connects to Berjaya times square located infront of Imbi LRT.
Reviewed October 21, 2018
Dear Carolyn, Thank you for your positive review! We are so happy you enjoyed our location in the heart of Bukit Bintang. We hope to welcome you back to the hotel in the near future. Sincerely, Mondi Mecja Area General Manager
Responded October 22, 2018
ANSA Hotel Kuala Lumpur
7.2
Very good
Lim from Malaysia
Couple
Superior
Stayed 1 night in September 2018
The room is small but clean only staff no friendly ”
The room is clean but small. Reception stuff not so friendly.
Reviewed October 20, 2018
Dear Lim, Thank you for your feedback. We are disappointed to hear that you were not pleased with our service- we shall address this immediately. We hope to see you again soon! Sincerely, Mondi Mecja Area General Manager
Responded October 22, 2018
ANSA Hotel Kuala Lumpur
5.6
Candice from Malaysia
Couple
Superior
Stayed 5 nights in July 2018
Air Conditioner is centralised and too warm”
Room is extremely warm. Please let your customers control the room aircon as currently it is extremely hot in the room even with the room key left in room the whole day. This is not acceptable as it is very uncomfortable. Please do something about this.
Reviewed October 19, 2018
Dear Candice, Thank you for you feedback. We apologise that your room was uncomfortable. Did you mention this to Front Office during your stay? We have reported this issue to our maintenance team who will fix the AirCon straight away. Despite this, we hope to welcome you back soon! Sincerely, Mondi Mecja Area General Manager
Responded October 22, 2018
ANSA Hotel Kuala Lumpur
8.0
Excellent
ABDUL from Brunei Darussalam
Couple
Superior
Stayed 2 nights in October 2018
Convenience”
Location wise.
Reviewed October 19, 2018
Dear ABDUL, We are happy you enjoyed our central location in Bukit Bintang! We hope to see you again soon! Sincerely, Mondi Mecja Area General Manager
Responded October 19, 2018
ANSA Hotel Kuala Lumpur
10.0
Exceptional
Hilary from Malaysia
Family with teens
Superior
Stayed 1 night in May 2018
Excellent location”
Ansa hotel is always my first choice if i go back Kuala Lumpur. I love the location. The hotel is clean and comfortable.
Reviewed October 17, 2018
Dear Hilary, Thank you for making our hotel your second home when you're in Kuala Lumpur. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips. Sincerely, Mondi Mecja Area General Manager
Responded October 18, 2018
ANSA Hotel Kuala Lumpur
8.4
Excellent
Lau from Malaysia
Couple
Superior
Stayed 1 night in October 2018
Excellent”
Location excellent
Reviewed October 17, 2018
Dear Lau, Thank you for your review. We are happy you enjoyed our location. Please come again! Sincerely, Mondi Mecja Area General Manager
Responded October 18, 2018
ANSA Hotel Kuala Lumpur
5.6
Jui
Couple
Deluxe
Stayed 2 nights in October 2018
cleanliness need to improve”
1. the kettle provided in the room the cap was broken and the cover got stain, complain to maintenance dept, they didn't replace new one for us yet he maybe just simply wipe the cover and return to us but i can still find the stain on the cover. :( 2. the towels looks old and disgusting. 3. the shower head was broken yet didnt fix it. 4. the only pros is the location is great.
Reviewed October 16, 2018
6.0
Elizabeth from Australia
Business traveler
Deluxe
Stayed 1 night in October 2018
ok”
ok
Reviewed October 16, 2018
Dear Elizabeth, Thank you for your review. Please may we know more if there are any areas we can improve to make your next stay with us perfect. Sincerely, Mondi Mecja Area General Manager
Responded October 17, 2018
ANSA Hotel Kuala Lumpur
6.4
Good
Wong from Singapore
Couple
Deluxe
Stayed 2 nights in October 2018
excellent location but let down by faciities”
i have been staying in this hotel yearly but the recent stay is testing my preference to them. i have reached in the morning and was told the check in is 3pm. Upon showering after check in, the drainage was clogged up easily which causes the water to overflow the sanitary area and got to drench the mat all over, despite that nearly slip. Feedback, but still the water flowing issue happen the next day and sanitary still wet after every shower.
Reviewed October 16, 2018
Dear Mr Wong, Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything possible to make your next stay with us a better experience. We have taken note of your previous room number and our maintenance team will resolve the drainage issue so this does not happen again. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips. Sincerely, Mondi Mecja Area General Manager
Responded October 17, 2018
ANSA Hotel Kuala Lumpur
7.2
Very good
thuwaibah from Singapore
Couple
Superior
Stayed 3 nights in September 2018
For the location and cleanliness is value for money ”
Walking distance to pavilion, starbucks at the lobby. Near to food and shopping!
Reviewed October 15, 2018
Dear thuwaibah, I appreciate your positive feedback about our hotel.I am so glad to hear that you enjoyed your stay with us and enjoyed our location! I hope your next stay is just around the corner. Sincerely, Mondi Mecja Area General Manager
Responded October 16, 2018
ANSA Hotel Kuala Lumpur
9.6
Exceptional
Muhammad from Singapore
Family with young children
Executive
Stayed 3 nights in July 2018
Great location”
Affordable hotel. Near shopping. Starbucks at below hotel
Reviewed October 15, 2018
Dear Muhammad, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Mondi Mecja Area General Manager
Responded October 16, 2018
ANSA Hotel Kuala Lumpur
6.0
Elizabeth from Australia
Business traveler
Deluxe
Stayed 2 nights in October 2018
Good Location”
Good Location
Reviewed October 14, 2018
Dear Elizabeth, Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. We hope to welcome you back to the hotel soon! Sincerely, Mondi Mecja Area General Manager
Responded October 16, 2018
ANSA Hotel Kuala Lumpur
8.0
Excellent
Siti from Singapore
Couple
Deluxe
Stayed 1 night in October 2018
not bad”
everything was fine. but i feel that getting an upfront deposit does not have to be just i RM, it should welcome other currencies as well.
Reviewed October 12, 2018
Dear Siti, Thank you for your feedback. We do accept foreign currency as deposit for safe keeping unless the guest holds a Debit Card then the deposit will be in local currency (RM). Sincerely, Mondi Mecja Area General Manager
Responded October 12, 2018
ANSA Hotel Kuala Lumpur
8.0
Excellent
Kartono from Indonesia
Couple
Deluxe
Stayed 3 nights in March 2018
Location Very Good”
Very close to Shopping centre and nice staff
Reviewed October 08, 2018
Dear Kartono, Many thanks for your positive review! We are very pleased you enjoyed our location and service. We hope to see you again soon! Sincerely, Mondi Mecja Area General Manager
Responded October 09, 2018
ANSA Hotel Kuala Lumpur
10.0
Exceptional
Harold from Malaysia
Couple
ANSA Superior Room
Stayed 2 nights in October 2018
Very good”
Very good lacation
Reviewed October 08, 2018
Dear Harold, Thank you for giving us a perfect score! We are so happy you enjoyed your stay at ANSA. Sincerely, Mondi Mecja Area General Manager
Responded October 08, 2018
ANSA Hotel Kuala Lumpur
8.8
Excellent
LIM from Malaysia
Couple
Deluxe
Stayed 2 nights in October 2018
Strategic location”
Pros: Strategic location, many restaurants n Pavilion is nearby Cons: Wi fi weak, no extra power points in the room
Reviewed October 08, 2018
Dear LIM, Thank you for your review. We are glad you enjoyed our location. Thank you for highlighting the WiFi was weak in your room- we shall have our IT team fix it immediately. Did you mention this to Front Desk at the time of your stay? Per room there are 3/4 power points. We look forward to welcoming you again. Sincerely, Mondi Mecja Area General Manager
Responded October 08, 2018
ANSA Hotel Kuala Lumpur
5.2
Derrick from Malaysia
Couple
Superior
Stayed 1 night in September 2018
DIRTY WATER !! ”
BAD EXPERIENCE. WATER WAS DIRTY AND YELLOWISH. WE HAVE TO USE COLD WATER TO SHOWER.
Reviewed October 08, 2018
Dear Derrick, Thank you for your feedback. During your stay we had an issue with our water pipe which was fixed very quickly but left some water tainted slightly yellow. We deeply apologise for this and we regret that this made your overall stay a negative experience. Since this was out of our control we hope you will give us a second chance and stay with us again. Sincerely, Mondi Mecja Area General Manager
Responded October 08, 2018
ANSA Hotel Kuala Lumpur
10.0
Exceptional
Juan from Malaysia
Business traveler
Superior
Stayed 1 night in March 2018
Exceptional”
2nd time stay here. Excellent location. Has variety of shopping point and eateries surrounding.
Reviewed October 06, 2018
Dear Juan, It brings me a lot of pride and joy to hear that you're an avid fan of our hotel. We appreciate your business, your loyalty and your trust. Don't hesitate to call us if there's anything we can help you with for your next trip. Sincerely, Mondi Mecja Area General Manager
Responded October 08, 2018
ANSA Hotel Kuala Lumpur
4.8
Louis from Indonesia
Family with young children
Deluxe
Stayed 7 nights in September 2018
Receptionist staff very bad”
Better teach your receptionist how to serve customer
Reviewed October 06, 2018
Dear Louis, Thank you for your honest feedback. I am very disappointed to hear that you found our service to be below your standards. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. We do hope you give us another chance as we will definitely improve our services. Sincerely, Mondi Mecja Area General Manager
Responded October 08, 2018
ANSA Hotel Kuala Lumpur
12345
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