ANSA Hotel Kuala Lumpur
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8.0
Excellent
22.0% this month
/10
(11247 reviews)See what guests said
See map
9.4
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
Available
  • Lot 10 Shopping Centre60 m
  • Lot 10 Mall70 m
  • Yogini Mystical Treasures80 m
  • KLCC - Bukit Bintang Pedestrian Walkway90 m
  • Fahrenheit 88 Shopping Mall90 m
  • Teratai90 m
  • Blue Boy100 m
  • Walter Greenier Food Court100 m
  • Fareinheit 88 Shopping Mall100 m
  • Planet Hollywood100 m
  • Free Wi-Fi

    ANSA Hotel Kuala Lumpur

    101, Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map
    "This place is incredibly convenient in terms of location and distance to major tourists go to places such as Pavilion, starhill gate, lot10 etc."
    MD A. - January 2, 2019
    Exceptional reputation
    Recommended by 92% of guests
    Excellent cleanliness
    8.1 rating for cleanliness
    • 110 meters to public transportation

    • Located in heart of Kuala Lumpur

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Steamroom

    This property is in high demand!

    Booked 151 times

    Property ranking|Compared to 13,133 Kuala Lumpur properties
    See all rankings
    Location score
    9.4/10
    Room comfort score
    8.0/10
    Review score - United States
    8.2/10
    Service score
    8.0/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Value for money7.9
    Location rating9.4
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport17.6 km

    Rooms available at ANSA Hotel Kuala Lumpur

    8.0
    Very good
    Room comfort & quality
    ANSA Deluxe Room
    ANSA Deluxe Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    ANSA Suite
    ANSA Suite
    ...
    • Room size: 70 m²/753 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    ANSA Executive Room
    ANSA Executive Room
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Suite
    Suite
    ...
    • Room size: 70 m²/753 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    ANSA Superior Room
    ANSA Superior Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Executive
    Executive
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    SUITE.
    SUITE.
    ...
    • Shower
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices

    What people love about ANSA Hotel Kuala Lumpur

    • 8.8
      Excellent
      Location

      "Location is nevertheless great."

      Fui N.

      |

      December 2, 2018

    • 10.0
      Exceptional
      Cleanliness

      "The room is big and clean."

      Khalifah

      |

      December 3, 2018

    • 8.0
      Very good
      Location

      "The location of the hotel is very strategic."

      elly

      |

      December 20, 2018

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    More about ANSA Hotel Kuala Lumpur

    More about ANSA Hotel Kuala Lumpur

    8.0
    Very good

    "Good location and clean"

    mei S.

    |

    January 7, 2019

    An overview

    Show less

    What they offer

    8.4
    Excellent

    "Good service."

    Noor

    |

    January 12, 2019

    Read more reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Fish & Co. (pavilion Kl)
    100 m American, Halal, Seafood
    Jake's Charbroil Steaks
    150 m American, Barbecue, European
    Ship
    180 m American, Asian, European
    Asian cuisine
    Asian cuisine
    Lot 10 Hutong
    70 m Asian, Chinese, Malaysian
    Komugi Cafe
    100 m Asian, Cafe, Japanese
    HUI LAU SHAN
    100 m Asian, Cafe
    Chinese cuisine
    Chinese cuisine
    Vegetarian Corner
    160 m Chinese, Vegan
    Silk Road
    260 m Chinese
    Chef Rasa Sayang Sharkfin Restaurant
    310 m Chinese, Seafood

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of ANSA Hotel Kuala Lumpur from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (11247)Booking.com Reviews (951)
    8.0
    /
    10
    Excellent
    22.0% this month
    Cleanliness8.1
    Facilities7.4
    Location9.4
    Room comfort and quality8.0
    Service8.0
    Value for money7.9
    Rating
    9+ Exceptional (1736)
    8-9 Excellent (2269)
    7-8 Very Good (2826)
    6-7 Good (1182)
    <6 Below Expectation (869)
    Time of the year
    Mar - May (2463)
    Jun - Aug (2111)
    Sep - Nov (2102)
    Dec - Feb (2206)
    All guests (11247)
    All room types
    All languages

    Show reviews that mention 

    Showing 8882 verified guest comments
    12345
    8.8
    Excellent
    Faradiana from Malaysia
    Business traveler
    ANSA Superior Room
    Stayed 4 nights in July 2019

    Very strategic location for tourists”

    The location of this hotel is very strategic since it is located in the heart of Bukit Bintang. Surrounded with shopping malls and restaurants which make it convenient to the Hotel Ansa guests to do shoppings and dinings. In terms of facilities, as far as I know that there is no gym, spa and swimming pool at the hotel. Therefore, I would recommend this hotel for the tourists that need a hotel just for overnight and rest place after long day trip.

    Reviewed July 20, 2019

    Dear Faradiana, Thank you for your review of ANSA. We are glad you enjoyed our location. Please note within our hotel we have a spa, museum, hair dresser and many F&B such as Starbucks. We hope to see you again. Sincerely, Alana Kirby Guest Relations Manager

    Responded July 22, 2019
    ANSA Hotel Kuala Lumpur
    8.0
    Excellent
    vivi from Indonesia
    Family with young children
    ANSA Superior Room
    Stayed 2 nights in July 2019

    Good location”

    Pros : location, location, location Cons : when i booked via agoda it said i'll get free mini bar ( for 2 rooms and 2 nights) . After asking about 2times, they finally gives us (one room only) with 1 coke, 1 fanta and 1 orange juice. To be honest i have no problem with it, I don't even take it home. But don't make me asked the same question over and over again :) Thanks

    Reviewed July 12, 2019

    Dear vivi, Thank you for this important feedback. We deeply apologise about the mini bar incident. This information has been passed to our Housekeeping team to make sure all rooms are suitably stocked. Please note the complimentary mini bar package is only stocked once during they stay and not per night basis. We hope to welcome you again to ANSA. Sincerely, Alana Kirby Guest Relations Manager

    Responded July 15, 2019
    ANSA Hotel Kuala Lumpur
    8.4
    Excellent
    Jeane from Philippines
    Couple
    Superior
    Stayed 3 nights in July 2019

    Standard room not the same as the one in photo, great location thougj”

    If you will be out most of the time then this hotel is a good enough. Fast check in/out, friendly staff, near to everything. The standard room in Agoda pics is quite deceiving. I think it's practical for the hotel not to have a restaurant because everything is just outside the hotel, literally. The food court beside the hotel (lot 10 mall basement) has really good local food. The Pavillion mall almost across is good for high end shopping and offers a lot of options for dining. The only downside is traffic during rush hour

    Reviewed July 21, 2019

    Dear Jeane, Thank you for you review. We are so happy you enjoyed the hotel's location and our friendly staff. Due to the shape of our hotel our standard rooms may vary in layout but the size still remains the same. We hope to see you again soon. Sincerely, Alana Kirby Guest Relations Manager

    Responded July 22, 2019
    ANSA Hotel Kuala Lumpur
    9.6
    Exceptional
    Ezzati from Brunei Darussalam
    Group
    Deluxe
    Stayed 2 nights in July 2019

    Good location with good price”

    The only downside is that the shower, toilet and sink are outside within the room. Maybe suitable for couples rather than families or friends.

    Reviewed July 20, 2019

    Dear Ezzati, Thank you for your review. Please know that we are currently renovating our rooms and the new design has the bathroom and bedroom separated. Floors 12,11 & 10 are complete- please enquire about an ANSA room for your next stay with us. Sincerely, Alana Kirby Guest Relations Manager

    Responded July 22, 2019
    ANSA Hotel Kuala Lumpur
    6.0
    Seng from Singapore
    Solo traveler
    ANSA Superior Room
    Stayed 1 night in March 2019

    Above average”

    1. Location wise is awesome. 2. Air condition having problem, staff came to fix it but wearing shoes inside the room walking around so the floor full of dirt, small stones, sands. 3. Checking out and couldn't open the door, called up reception, staff came to kick the door and the lock was broken so i could leave.

    Reviewed July 22, 2019

    Dear Seng, Thank you for your review. We apologise for the bad experience with your room. Since your departure in March we have fixed the AirCon and the door. We have also trained our maintenance staff to remove their shoes before entering the guests room- thank you for making us aware of this. We hope to welcome you again to ANSA in the near future. Sincerely, Alana Kirby Guest Relations Manager

    Responded July 24, 2019
    ANSA Hotel Kuala Lumpur
    4.0
    Connie from Malaysia
    Business traveler
    ANSA Deluxe Room
    Stayed 1 night in June 2019

    this hotel value for good location ”

    the management need to be improved, we paid for Ansa deluxe twin bed room( new renovated) but given the deluxe old room and tower given was very very old, look dirty some more the Pillow cover was split and there is big hole at the back cover, bedsheet was not fully clean with stained of blood . it’s worst ! Please do take this matter into consideration . staff lack of politeness, not attentive

    Reviewed July 02, 2019

    Dear Connie, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Alana Kirby Guest Relations Manager

    Responded July 04, 2019
    ANSA Hotel Kuala Lumpur
    10.0
    Exceptional
    Elissa from Indonesia
    Solo traveler
    Deluxe
    Stayed 1 night in June 2019

    Great Hotel Great Value”

    Such a Nice Hotel With Great Location.

    Reviewed July 19, 2019

    Dear Elissa, Thank your for your excellent review of ANSA. We hope to see you again soon. Sincerely, Alana Kirby Guest Relations Manager

    Responded July 22, 2019
    ANSA Hotel Kuala Lumpur
    8.0
    Excellent
    Alex from Malaysia
    Solo traveler
    Superior
    Stayed 1 night in May 2019

    Air conditioner ”

    Air conditioner not so cold

    Reviewed July 17, 2019

    Dear Alex, Thank you for your feedback about your stay. Our engineering team have corrected the AirCon in the room you stayed and we apologise for the inconvenience. We hope to see you again soon. Sincerely, Alana Kirby Guest Relations Manager

    Responded July 19, 2019
    ANSA Hotel Kuala Lumpur
    8.4
    Excellent
    shamiah from Singapore
    Couple
    ANSA Superior Room
    Stayed 2 nights in July 2019

    Excellent”

    Great location. Vibrant area at night

    Reviewed July 15, 2019

    Dear shamiah, Thank you for your review. We are glad you enjoyed ANSA's location in Bukit Bintang. We look forward to welcoming you again. Sincerely, Alana Kirby Guest Relations Manager

    Responded July 16, 2019
    ANSA Hotel Kuala Lumpur
    10.0
    Exceptional
    Az from Brunei Darussalam
    Group
    Superior
    Stayed 2 nights in October 2018

    Very Convenient Location”

    a group of two. very near to everything.

    Reviewed July 14, 2019

    Dear Az, We are so pleased you enjoyed ANSA's location. We look forward to welcoming you again. Sincerely, Alana Kirby Guest Relations Manager

    Responded July 15, 2019
    ANSA Hotel Kuala Lumpur
    8.4
    Excellent
    Jutharat from Thailand
    Couple
    ANSA Superior Room
    Stayed 2 nights in April 2019

    center of city ”

    easy to walk anywhere , love the hotel and the room we got just air con not cool enough the front desk lady in the afternoon never smile or friendly but the bell boy are very helpful , pay extra for gov tax 10 rm every night but it happen everywhere in KL. they will cut off from your deposite be aware. checkin time at 3 pm

    Reviewed April 17, 2019

    Dear Jutharat, Thank you for your feedback. We are so happy you enjoyed your room and our location. We shall use your comments to help train our staff to be more approachable and polite to our guests- we apologise you experienced this. We hope to see you again soon. Sincerely, Mondi Mecja Area General Manager

    Responded April 17, 2019
    ANSA Hotel Kuala Lumpur
    10.0
    Exceptional
    veny from Indonesia
    Family with teens
    Executive
    Stayed 2 nights in March 2019

    Great Hotel, great location!”

    this is my thrid time stayed here and i always had a great time. Staff were so friendly and helpful, location is so great, room is clean, and last time they had upgraded my room to executive room, we were so pleased. Thank you Ansa Hotel.

    Reviewed March 23, 2019

    Dear veny, Thank you greatly for the excellent review! We look forward to welcoming you back to ANSA in the near future. Sincerely, Mondi Mecja Area General Manager

    Responded March 25, 2019
    ANSA Hotel Kuala Lumpur
    7.2
    Very good
    CHENG from Singapore
    Business traveler
    Deluxe
    Stayed 2 nights in July 2019

    Right at the heart of KL's shopping area.”

    The location of this hotel is great but the rooms require some face lift.

    Reviewed July 18, 2019

    Dear CHENG, Thank you for your review. Please note we are currently renovating our rooms. levels 10,11,12 are complete are called ANSA rooms. Please enquire about ANSA floor rooms for your next stay with us. Sincerely, Alana Kirby Guest Relations Manager

    Responded July 19, 2019
    ANSA Hotel Kuala Lumpur
    8.4
    Excellent
    Evy from Malaysia
    Family with young children
    Deluxe
    Stayed 2 nights in May 2019

    good”

    Overall everything is good. But when i get in the room i saw many ants on the wall, but when i tell the counter they solve it. Anyway, it a great hotel.

    Reviewed July 02, 2019

    Dear Evy, We apologise for the ants and we are glad we were able to sort out the situation there and then. We hope to see you again soon. Sincerely, Alana Kirby Guest Relations Manager

    Responded July 04, 2019
    ANSA Hotel Kuala Lumpur
    8.4
    Excellent
    Evy from Malaysia
    Family with young children
    Deluxe
    Stayed 2 nights in May 2019

    good”

    location is great, its in the middle and very near lot10.

    Reviewed July 02, 2019

    Dear Evy, We are happy you enjoyed our location. We hope to see you again soon. Sincerely, Alana Kirby Guest Relations Manager

    Responded July 04, 2019
    ANSA Hotel Kuala Lumpur
    6.0
    CHNG from Malaysia
    Business traveler
    ANSA Deluxe Room
    Stayed 1 night in June 2019

    disappointing”

    This is a business trip with partners. The price for twin bed room and 1 bed room is different price, however we also choose to pay more for the twin bed room, because we want to sleep in different bed and also inform we will have a late check in while booking. After all day meeting and reach hotel we hope to have a good rest, but while check in the reception told us our twin bed room is not available and they arrange 1 bed room for us. But we already booked in advance and pay more for that but you return me with a room which i dont wish to. If your twin bed room is not available you should inform us earlier or once u know that, at least we can change to other hotel with the room we need. Not inform us while we reach for check in. We park our car in the carpark and was charged RM10 for parking although we are in house guest. LOL.

    Reviewed June 26, 2019

    Dear CHNG, Thank you for your feedback. We apologise that we were unable to inform you that we our Deluxe Twin rooms were unavailable during your check in even though you had requested this. Since you also requested a smoking room we tried to guarantee at least one of your criteria as best we could as well as give you an extra bed free of charge. We apologise that your request was not fulfilled but we tried our utmost to accommodate you and your colleague the best we could during your stay. Sincerely, Alana Kirby Guest Relations Manager

    Responded June 28, 2019
    ANSA Hotel Kuala Lumpur
    10.0
    Exceptional
    Netti from Indonesia
    Family with young children
    Deluxe
    Stayed 2 nights in May 2019

    WONDERFULL”

    Evrything is really worth the price. I would give 10 out of 5 star for hospitality. Quick respon to customer request. I even got a upgrade room which is more convenient for family with young children. Would stay here again

    Reviewed May 29, 2019

    Dear Netti, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you and your family back to the hotel in the near future. Sincerely, Alana Kirby Guest Relations Manager

    Responded May 30, 2019
    ANSA Hotel Kuala Lumpur
    7.6
    Very good
    lee from Singapore
    Family with young children
    Superior
    Stayed 3 nights in May 2019

    Overall the hotel is acceptable. To justify for the pricing, more need to be done on service.”

    I had a few bad experiences with this hotel. The hotel is not very accommodating and often find opportunities to put on additional charges despite room rate is relatively expensive. There are many more 3/4 stars nearby that offer much lower rate. I will be looking forward to give a try in my next visit to KL.

    Reviewed May 25, 2019

    Dear lee, Thanks for choosing to stay at ANSA for your KL trips. During your stay it was peak season and this is why our rates were higher than your previous stays with us. Please note we upgraded your 2 rooms complimentary from Superior to Deluxe and Superior to Executive for the first part of your trip. I believe the extra charges were from your stay extension whereby we asked for you to pay for the upgrade since you booked your extension under Superior room and did not want to change room type. Despite this, we hope to welcome you back to ANSA for your next trip to KL. Sincerely, Alana Kirby Guest Relations Manager

    Responded May 27, 2019
    ANSA Hotel Kuala Lumpur
    8.8
    Excellent
    Zulkifli from Brunei Darussalam
    Family with teens
    Superior
    Stayed 3 nights in January 2019

    The receptionist are very helpful and professional keep it up with the good work”

    The central air conditioner is not functioning very well. It is preferable to have the shower and toilet to have a lock on their door. Not only that, a proper room for toilet and shower is needed. Housekeeping is a bit slow when we're asking for things. We have to call them several times.

    Reviewed January 16, 2019

    Dear Zulkifli, We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services. Sincerely, Mondi Mecja Area General Manager

    Responded January 22, 2019
    ANSA Hotel Kuala Lumpur
    9.2
    Exceptional
    Max from Indonesia
    Family with young children
    Deluxe
    Stayed 4 nights in January 2019

    Value for Money”

    Pros: strategically located in Bukit Bintang close to MRT and Monorail station, clean and friendly staff, walking distance to jalan Alor. Cons: No restaurant for breakfast and no swimming pool. Overall: Value for Money for family trip.

    Reviewed January 16, 2019

    Dear Max, Thank you for your detailed feedback. We are glad you enjoyed our location and service. We hope to see you and your family again soon! Sincerely, Mondi Mecja Area General Manager

    Responded January 18, 2019
    ANSA Hotel Kuala Lumpur
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    ANSA Hotel Kuala Lumpur
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    • Exceptional location
    • Pavilion Kuala Lumpur
    • Bukit Bintang Monorail Station is within 0.11 km