Verified traveler reviews

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Very good



based on 7287 reviews
  • Cleanliness 8.1
  • Facilities 6.9
  • Location 9.3
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for money 7.8
  • Food/Dining 6.3
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Soon from Singapore
Groups
Deluxe Room
Stayed 2 nights in July 2016
Review
Everything is excellent except slow check-in at the counter.
Reviewed July 19, 2016

SOON from Malaysia
Business travelers
Executive Room
Stayed 2 nights in July 2016
Allocation of room
I have stayed in the hotel many times, since it was formerly known as Piccolo Hotel, I already stayed before. Recently I realized the management allocated better room for other customers instead of for Agoda customers. For example, executive room, the hotel has 3 different sizes of executive room in each floor, but Agoda customers, the hotel allocated the smallest size of executive room for us which is about the same size of a standard or deluxe room. Honestly, i have quite an upset and disappointed experience for this stay, I will not consider to return again to this hotel.
Reviewed July 18, 2016

merry from Indonesia
Families with young children
Executive Room
Stayed 4 nights in July 2016
Defrent name but still a good hotel
Back again and stay in this hotel again, good staff,good location. I suggest to have a pool in this hotel and gym center it will be so great.
Reviewed July 16, 2016

TZYCHERNG from Brunei Darussalam
Couples
Superior Queen Room
Stayed 3 nights in April 2016
Good Stay
great stay
Reviewed July 15, 2016

KIN from Brunei Darussalam
Couples
Superior Queen Room
Stayed one night in June 2016
Good Location. Clean Rooms. Friendly staffs
Good Location. Clean Rooms. Friendly staffs
Reviewed July 15, 2016

SANGGUP from Indonesia
Families with young children
Executive Room
Stayed 2 nights in July 2016
mr.
Very good.
Reviewed July 13, 2016

chee from Malaysia
Couples
Deluxe Double or Twin Room
Stayed one night in March 2016
good
good
Reviewed July 12, 2016

chee from Malaysia
Couples
Deluxe Room
Stayed one night in February 2016
very good
very good
Reviewed July 12, 2016

chee from Malaysia
Couples
Deluxe Double or Twin Room
Stayed one night in March 2016
very good
very good
Reviewed July 12, 2016

Suweri from Indonesia
Families with older children
Deluxe Double or Twin Room
Stayed one night in June 2016
Good location
It is a centrally located hotel with Bukit Bintang's shopping centers literally just a stone's throw away. The room itself is clean and modern. The staff is very helpful as well especially when we need to check in earlier and check out later than the usual timing. Overall, it is a great stay!
Reviewed July 11, 2016


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