Recent customer comments

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Very good



based on 7297 reviews
  • Cleanliness 8.1
  • Facilities 7.0
  • Location 9.3
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for money 7.8
  • Food/Dining 6.3
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Eric from Hong Kong
Couple
Executive Room
Stayed 1 night in June 2013
Convenient and comfort stay
location, bed, spacious
Located in a very convenient location. Many shopping centres around. Easy access to old town region to eat local foods. Although there is a bar located just outside the hotel, we don't hear any voice at our room. The bell boy waited for tips at our room which was not rather polite.
Reviewed June 29, 2013

kian from Malaysia
Couple
Stayed 3 nights in November 2012
nice hotel
convenice,
Reviewed June 29, 2013

Rony from Indonesia
Family with young children
Deluxe Room
Stayed 2 nights in June 2013
nice and wonderful
location, area and centralize
well, i have been staying in this hotel for a view times. like the location in bukit bintang, best for whatever i need to buy, eat, and sighseeing. nice in the weekdays for transportation but very crowded in the weekend. i really recommend this hotel for everyone on vacation or business trip.
Reviewed June 29, 2013

Lidya from Indonesia
Group
Deluxe Room
Stayed 1 night in June 2013
Friendly and helpful staff.
Close to shopping malls
Reviewed June 28, 2013

Judy from Malaysia
Group
Deluxe Room
Stayed 1 night in November 2012
pleasant as hotel is close to everything
location, price and design
Reviewed June 28, 2013

kwok from Singapore
Family with young children
Deluxe Room
Stayed 3 nights in June 2013
A safe hotel with attentive and friendly staff
clean,large and comfortable bed
Reviewed June 28, 2013

Eddy from Indonesia
Couple
Deluxe Room
Stayed 1 night in June 2013
Best for shopping!
Location, location, and location!
Reviewed June 28, 2013

SEH from Malaysia
Family with older children
Deluxe Room
Stayed 1 night in June 2013
Shopping, shopping & shopping
Very near to major shopping area like Pavilion, Starhill, Farenheit, Lot 10, Sungai Wang, Lowyat & BB plaza
The location is super good where it is very near to major shopping area like Pavilion, Starhill, Farenheit, Lot 10, Sungai Wang, Lowyat & BB plaza. Staff are friendly with good language communication skill. The room is clean with normal size. However, i think the price is too high which doesnt equal to the value of room. The Gardens Hotel & Piccolo Hotel is same price but The Gardens Hotel worth more, the room is bigger. the taxi of the area are expensive where they don measure by meter. They use mouth, means the price are set by taxi themselve which is much higher than the meter. no choice but to pay high price.
Reviewed June 28, 2013

Chua from Indonesia
Group
Deluxe Room
Stayed 2 nights in June 2013
Very conveniently located. Room clean, comfortable
Good location, clean & comfortable
The hotel is centrally located in Bukit Bintang. Would be good if the hotel has a swimming pool &/or fitness centre
Reviewed June 27, 2013

Ak from Brunei Darussalam
Family with young children
Executive Room
Stayed 7 nights in June 2013
Great & Friendly Staff
Location, Staff and Free Wifi
Wonderful stay and i must give credit the performance of the staf especially the bell boy and the security staff who are very humble and cooperative. Will come back for sure.
Reviewed June 27, 2013


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