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120 meters to public transportation - Seta is within 120 meters
Free Wi-Fi in all rooms!
Air conditioning
Free Wi-Fi
Car park
Front desk [24-hour]
Restaurants
Golf course (within 3 km)
Massage
Family room
Luggage storage
10 travelers have booked today.
Based on 1,656 verified reviews
8.5
8.3
8.1
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8.0
7.9
Location rating score
| Value for money | 8.1 |
| Location rating | 8.0 |
Based on 1548 reviews from verified travelers
APA Hotel Biwako Setaekimae features non-water sport and outdoor activities such as golf course (within 3 km) for you to sweat it out.
At APA Hotel Biwako Setaekimae, guest visitors can take part in contactless check-in and check-out option offered by this property for your ease of use and safety.
While staying at APA Hotel Biwako Setaekimae, jump start your holiday by exploring the closest attractions that are within walking distance to the property which include Aeon Food Style and Joraku-ji Temple.
APA Hotel Biwako Setaekimae has a total of 109 rooms.
Verified past guests that have stayed at APA Hotel Biwako Setaekimae had an average nightly stay of 1 night at this property.
The typical room rate for APA Hotel Biwako Setaekimae in the past month is 11201.45 JPY, compared to city's average of 25419.95 JPY.
Enjoy the comfort of easy payment at APA Hotel Biwako Setaekimae which accepts up to 9, with payment card options consisting of MasterCard, UnionPay, Visa, American Express, and Cash.
Past guests that stayed at APA Hotel Biwako Setaekimae have given this property a rating of 8.52 for its outstanding cleanliness as the major highlight for their stay.
100.0% of our verified guest assessments have given a positive review and remarks about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for APA Hotel Biwako Setaekimae down in the review section.
Verified business travelers that have stayed at this property have given APA Hotel Biwako Setaekimae an average rating of 7.6. You can look up more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.
Verified couple travelers that have stayed at this property have given APA Hotel Biwako Setaekimae an average rating of 7.8. You can look up on more detailed customer critiques, and feedback by filtering for a specific type of verified guest travelers down in the review section.
Verified families with older children that have stayed at this property have given APA Hotel Biwako Setaekimae an average rating of 8.2. You can look up more thorough customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

Experience Comfort and Convenience at APA Hotel Biwako Setaekimae
Welcome to APA Hotel Biwako Setaekimae, a charming 3-star hotel located in the scenic city of Otsu, Japan. With its convenient location and modern amenities, this hotel is the perfect choice for both business and leisure travelers.
As you step into the hotel, you'll be greeted by a warm and inviting atmosphere. The friendly staff will ensure that your stay is comfortable and hassle-free. Check-in begins at 03:00 PM, allowing you to settle in and start exploring the city at your own pace. The hotel's check-out time is at 10:00 AM, giving you ample time to enjoy a leisurely breakfast or complete any last-minute preparations.
Renovated in 2019, APA Hotel Biwako Setaekimae offers a contemporary and stylish ambiance. The hotel boasts a total of 109 well-appointed rooms, each designed with your comfort in mind. Whether you're traveling solo, as a couple, or with a group, you'll find the perfect accommodation to suit your needs. The rooms are equipped with modern amenities, including air conditioning, flat-screen TVs, and high-speed internet access, ensuring that you have everything you need for a pleasant stay.
Families traveling with children will find that APA Hotel Biwako Setaekimae caters to their needs. While children are not allowed to stay free of charge, the hotel offers additional services and amenities for young guests. Please note that there may be extra charges for children's accommodations, so it's advisable to check with the hotel beforehand.
If you're looking to explore the surrounding area or catch a flight, the hotel's location offers easy access. The airport is just a 90-minute drive away, allowing you to travel with ease. Whether you're here for business or leisure, APA Hotel Biwako Setaekimae provides a comfortable and convenient base for your adventures in Otsu, Japan.
Relax and Unwind at APA Hotel Biwako Setaekimae's Entertainment Facilities
Indulge in a world of relaxation and rejuvenation at APA Hotel Biwako Setaekimae's top-notch entertainment facilities. Step into the salon and experience the ultimate pampering session. Whether you're in need of a stylish haircut, a refreshing facial, or a soothing manicure, the skilled professionals at the salon will cater to your every need, leaving you feeling refreshed and revitalized.
After a long day of exploring the beautiful city of Otsu, treat yourself to a blissful massage at the hotel's massage center. Let the expert masseuses work their magic on your tired muscles, easing away any tension or stress. Choose from a variety of massage techniques, such as Swedish, deep tissue, or aromatherapy, and drift into a state of pure bliss. With the tranquil ambiance and skilled therapists, the massage center at APA Hotel Biwako Setaekimae is the perfect place to unwind and recharge.
Convenience Facilities at APA Hotel Biwako Setaekimae
Experience utmost convenience and comfort during your stay at APA Hotel Biwako Setaekimae. This modern hotel offers a range of convenience facilities to ensure a hassle-free experience for all guests.
For the safety and security of your valuables, the hotel provides safety deposit boxes, allowing you to store your belongings with peace of mind. Stay connected throughout your stay with complimentary Wi-Fi in all rooms and public areas, enabling you to easily stay in touch with loved ones or catch up on work.
The hotel also offers express check-in/check-out services, saving you valuable time and allowing you to start your vacation or business trip without any delays. For those with luggage, the hotel provides luggage storage facilities, ensuring that your bags are kept safe and secure while you explore the city.
Additionally, APA Hotel Biwako Setaekimae features a vending machine, offering a convenient way to grab a quick snack or beverage whenever you need a refreshment. With daily housekeeping services, you can relax knowing that your room will be kept clean and tidy throughout your stay.
With these excellent convenience facilities, APA Hotel Biwako Setaekimae ensures that your stay is comfortable, convenient, and stress-free.
Convenient Transport Facilities at APA Hotel Biwako Setaekimae
At APA Hotel Biwako Setaekimae, guests can enjoy a range of convenient transport facilities to make their stay hassle-free. The hotel offers a spacious and secure car park, allowing guests to easily park their vehicles upon arrival. Whether you are traveling by car or renting one during your stay, the hotel's car park provides a convenient and safe place to park. Please note that car park charges are applied, ensuring the availability of parking spaces for all guests.
In addition to the car park, APA Hotel Biwako Setaekimae also offers easy access to public transportation. The hotel is conveniently located just a short walk away from Setaekimae Station, providing quick and convenient connections to various attractions and destinations in Otsu and beyond. Whether you are planning to explore the beautiful Lake Biwa, visit historic temples, or discover the vibrant city of Kyoto, the nearby Setaekimae Station will serve as your gateway to these exciting destinations. With the hotel's excellent transport facilities, guests can easily explore the region and make the most of their stay at APA Hotel Biwako Setaekimae.
Modern Amenities and Comfortable Stay at APA Hotel Biwako Setaekimae
At APA Hotel Biwako Setaekimae, guests can expect a comfortable and convenient stay with a range of modern amenities provided in each room. The hotel ensures that guests can relax and unwind in air-conditioned rooms, allowing them to escape the summer heat or find respite from the winter chill.
For those who like to stay updated with the latest news, a daily newspaper is delivered to each room, providing a convenient way to stay informed while enjoying the comforts of the hotel. Additionally, guests can style their hair effortlessly with the hair dryer provided in every room, ensuring they look their best throughout their stay.
Entertainment is also at guests' fingertips with the television and satellite/cable TV available in each room. Whether guests want to catch up on their favorite shows or enjoy a movie night, they can do so from the comfort of their own room. Furthermore, the refrigerator in each room allows guests to store and chill their favorite beverages or snacks, adding to the convenience and comfort of their stay at APA Hotel Biwako Setaekimae.
Indulge in Exquisite Dining at APA Hotel Biwako Setaekimae
At APA Hotel Biwako Setaekimae, dining is an experience to savor. The hotel boasts a delightful restaurant that promises to tantalize your taste buds with a wide array of culinary delights. Whether you are craving traditional Japanese cuisine or international dishes, the restaurant offers a diverse menu to cater to every palate. From fresh sushi and sashimi to mouthwatering grilled meats and seafood, every dish is expertly prepared using the finest ingredients, ensuring a memorable dining experience.
In addition to the restaurant, APA Hotel Biwako Setaekimae also provides daily housekeeping services to ensure a clean and comfortable environment for guests. The dedicated staff goes above and beyond to maintain the highest standards of cleanliness, ensuring that every corner of the hotel is immaculate. With daily housekeeping, guests can relax and enjoy their stay without worrying about the hassle of tidying up. Whether you are on a business trip or a leisurely vacation, APA Hotel Biwako Setaekimae's dining facilities and daily housekeeping services will exceed your expectations.
Comfortable and Versatile Room Options at APA Hotel Biwako Setaekimae
APA Hotel Biwako Setaekimae offers a range of comfortable and versatile room options to suit every traveler's needs. Whether you're traveling alone or with a group, there is a room type that will provide the perfect accommodation for you.
For couples or solo travelers, the Double rooms are an excellent choice. Available in both smoking and non-smoking options, these 10 square meter rooms feature a cozy double bed, ensuring a restful night's sleep.
If you're traveling with friends or family, the Triple rooms are ideal. These spacious rooms, available in both smoking and non-smoking options, offer a generous 17 to 18 square meters of space and feature three comfortable single beds.
For those who prefer separate beds, the Twin rooms are a great option. These 12 square meter rooms, available in both smoking and non-smoking options, offer two single beds, providing the perfect sleeping arrangement for friends or colleagues.
Booking your stay at APA Hotel Biwako Setaekimae through Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can easily compare room options, read reviews from previous guests, and secure your booking in just a few clicks. Trust Agoda to help you find the perfect room at APA Hotel Biwako Setaekimae, ensuring a comfortable and enjoyable stay.
Discovering Ishiyama Station: Gateway to Otsu's Rich Heritage
Ishiyama Station, nestled in the heart of Otsu, Japan, serves as a vital gateway for travelers eager to explore the captivating beauty and cultural richness of the region. This charming station, part of the Keihan Electric Railway, is not only a transit hub but also a starting point for many unforgettable adventures. As you step off the train, you are greeted by a quaint atmosphere that perfectly mirrors the traditional Japanese aesthetic, with lush greenery and serene surroundings that invite exploration. The station is conveniently located near several local attractions, making it an ideal base for visitors seeking to immerse themselves in Otsu's unique offerings.
Just a short stroll from Ishiyama Station, you'll find the iconic Ishiyama-dera Temple, a UNESCO World Heritage site renowned for its stunning architecture and breathtaking views of Lake Biwa. This historic temple, founded in the 8th century, is a treasure trove of cultural significance, offering visitors a glimpse into Japan's spiritual past. The area around the station is also dotted with charming cafes and local shops, where you can sample traditional sweets and artisanal crafts that reflect the region’s heritage. Whether you're planning to explore the tranquil shores of Lake Biwa or delve into the rich tapestry of history that Otsu has to offer, Ishiyama Station is the perfect starting point for your journey.
Getting to APA Hotel Biwako Setaekimae from Nearby Airports
Traveling to APA Hotel Biwako Setaekimae from the nearest airport is a seamless experience, allowing you to immerse yourself in the beauty of Otsu from the moment you arrive. The closest major airport is Kansai International Airport (KIX), located approximately 100 kilometers away. From KIX, you can take the Nankai Airport Express to Namba Station, where you can transfer to the JR Line. Board the JR Yamatoji Line to Kyoto Station, and then switch to the JR Biwako Line, which will take you directly to Ishiyama Station. Once you arrive at Ishiyama Station, the hotel is just a short 10-minute walk away, making it easy to settle in and start your adventure.
Alternatively, if you land at Osaka Itami Airport (ITM), you can take the Limousine Bus service directly to Kyoto Station. From there, follow the same route on the JR Biwako Line to Ishiyama Station. The journey from Itami Airport is approximately 80 kilometers and offers a comfortable and efficient way to reach your destination. Enjoy the scenic views along the way, as you pass through the picturesque landscapes of the Kansai region. Whether you choose to travel from Kansai International or Osaka Itami, the journey to APA Hotel Biwako Setaekimae is straightforward, ensuring you can dive into the rich culture and natural beauty of Otsu without any hassle.
Discover the Rich Cultural Heritage and Natural Beauty near APA Hotel Biwako Setaekimae
Nestled in the scenic city of Otsu, Japan, APA Hotel Biwako Setaekimae offers a convenient base for exploring the rich cultural heritage and natural beauty of the surrounding area. Just a short distance away, you'll find several remarkable landmarks and attractions that are sure to captivate your senses.
One of the notable landmarks nearby is the Hieizan Enryaku-ji Temple, a UNESCO World Heritage site renowned for its historical significance and stunning panoramic views. Another must-visit temple in the vicinity is the Ishiyamadera Temple, known for its serene atmosphere and beautiful cherry blossoms in spring.
For nature enthusiasts, the Biwako Valley is a paradise offering breathtaking scenery and thrilling outdoor activities. Whether you're in the mood for hiking, skiing, or simply enjoying the picturesque landscapes, this mountainous area has something for everyone. Additionally, the nearby Lake Biwa Bridge provides a mesmerizing sight, especially during sunrise or sunset.
If you're interested in delving deeper into the region's history, Mii-dera Temple (Onjo-ji Temple) is a prominent Buddhist temple that dates back over 1,200 years. Hiyoshi Taisha and Omi Shrine are also worth a visit, offering a glimpse into Japan's ancient religious traditions.
To take a leisurely stroll and soak in the tranquil ambiance, head to Ukimido, a picturesque floating pavilion on the shores of Lake Biwa. Setano Karahashi, a historic wooden bridge spanning the Seta River, is another architectural gem that showcases the area's charm.
Lastly, for those traveling by car, the Otsu Service Area is conveniently located nearby, providing a variety of amenities and dining options for a quick pit stop.
With such a diverse range of landmarks and attractions in close proximity, APA Hotel Biwako Setaekimae is the perfect choice for guests looking to immerse themselves in the cultural and natural wonders of Otsu, Japan.
Convenient Public Transport Stations near APA Hotel Biwako Setaekimae
Located in the beautiful city of Otsu, Japan, APA Hotel Biwako Setaekimae is surrounded by several convenient public transport stations. Just a short walk away from the hotel, you will find Nakanoshō, Wani, and Minami-Shiga Train Stations, providing easy access to explore the city and its surrounding areas. These stations are well-connected to major attractions and landmarks, making it convenient for guests to navigate their way around Otsu.
For those looking to venture further, Kamisakaemachi, Hira, and Sakamoto Train Stations are also within reach. These stations offer access to nearby cities and towns, allowing guests to embark on exciting day trips or explore the stunning natural beauty of the region. Additionally, Shiga, Ishiba, Wani Train Station, and Shigasato Train Station are just a short distance away, providing even more options for transportation.
With such a variety of public transport stations in close proximity, guests staying at APA Hotel Biwako Setaekimae can easily discover all that Otsu and its surrounding areas have to offer. Whether you're visiting for business or pleasure, the convenient location of these stations ensures a seamless and enjoyable travel experience.
A Culinary Adventure Awaits
Indulge in a culinary adventure during your stay at APA Hotel Biwako Setaekimae. With a variety of restaurants in the surrounding area, you'll be spoilt for choice. Ogoto Onsen Biwako Ryokusuitei offers traditional Japanese cuisine, allowing you to savor authentic flavors and experience the local culture. Kaneyo is a popular spot for seafood lovers, serving up fresh and delicious seafood dishes. For those craving Western flavors, Wurzburg offers a delightful menu of European dishes. Tenka Gomen is a must-visit for lovers of Japanese comfort food, with its hearty and satisfying dishes. Kona's Coffee Otsu is the perfect place to grab a cup of coffee and relax. Osugi is known for its cozy atmosphere and delectable Japanese-style barbecue. If you're in the mood for some crispy and juicy tonkatsu, Tonkatsu Taku is the place to be. Sushiro - Nishi-Otsu is a sushi lover's paradise, serving up a wide variety of fresh and flavorful sushi. Yasu no Ossan Onigiri Shokudo is a hidden gem, offering delicious rice balls filled with various savory ingredients. Finally, Kura Sushi - Otsu Nionohama is a popular conveyor belt sushi restaurant, where you can enjoy a wide selection of sushi at affordable prices. With such a diverse range of dining options, you'll never run out of delicious choices near APA Hotel Biwako Setaekimae.
Shop 'til you drop at nearby shopping landmarks
APA Hotel Biwako Setaekimae is conveniently located near a variety of shopping landmarks. Just a short distance away, you'll find Izutsu Yatsuhashi Hompo Oiwake, a renowned shop where you can indulge in the delicious local specialty, yatsuhashi. Road Station Imokonosato is also nearby, offering a unique shopping experience with a wide range of local produce and souvenirs. For art enthusiasts, Yoshibuki Gallery Yuraku showcases beautiful works of art and traditional crafts. If you're looking to experience the local cuisine, head to Hiei-yuba YUBA-HACHI, where you can savor the delicate flavors of Hiei-yuba. Kanou Shoujuan Sunai no Sato is another must-visit spot, offering a wide selection of traditional Japanese sweets. After a day of shopping, unwind at Ogoto Onsen Kanko Park, a relaxing hot spring facility. Lastly, don't forget to visit Marucho, a popular shopping destination known for its trendy fashion and accessories. With these shopping landmarks just a stone's throw away, APA Hotel Biwako Setaekimae is the perfect choice for shopaholics and those looking to explore the local culture through shopping.
Affordable Luxury: Experience Comfort at a Fraction of the Price in APA Hotel Biwako Setaekimae
Escape the high costs of accommodation in Otsu without compromising on quality at APA Hotel Biwako Setaekimae. With an average room price of just $81, this hotel offers exceptional value for money compared to the city's average price of $202 per night. Situated in the heart of Otsu, this budget-friendly gem provides a haven of comfort and convenience for travelers seeking an unforgettable stay.
Step into the stylishly designed rooms of APA Hotel Biwako Setaekimae and experience a blend of contemporary elegance and modern amenities. Each room is thoughtfully furnished with plush bedding, ensuring a restful night's sleep after a day of exploring the city. Immerse yourself in the serene ambiance and take advantage of the in-room facilities, including a flat-screen TV, free Wi-Fi, and a well-appointed private bathroom.
Beyond the inviting rooms, APA Hotel Biwako Setaekimae offers an array of amenities to enhance your stay. Indulge in a delicious breakfast at the on-site restaurant, where a wide selection of local and international dishes await. Stay active at the fitness center, or unwind with a soothing soak in the hotel's relaxing hot spring bath. With attentive staff always ready to assist, you can rest assured that your every need will be met.
Don't miss out on this incredible opportunity to enjoy a luxurious stay at a fraction of the price. Book your room at APA Hotel Biwako Setaekimae today and discover the perfect blend of affordability and comfort in the heart of Otsu.
Clean and Comfortable Rooms in a Convenient Location
Guests of APA Hotel Biwako Setaekimae have consistently praised the cleanliness and comfort of the rooms. The hotel's recent renovation ensures that all facilities are new and well-maintained. In addition to the pleasant accommodations, the hotel's location is highly regarded. Situated near a train station, guests appreciate the convenience of easy access to transportation. The surrounding area offers a variety of dining options and convenience stores, making it a convenient choice for travelers. Moreover, guests have been pleasantly surprised by the unexpected amenities, such as a massage machine, that enhance their stay. With its clean and comfortable rooms, convenient location, and thoughtful amenities, APA Hotel Biwako Setaekimae is a top choice for visitors to Otsu, Japan.
A Memorable Stay at APA Hotel Biwako Setaekimae
Discover the perfect blend of comfort, cleanliness, and exceptional staff performance at APA Hotel Biwako Setaekimae. With an overall rating of 7.8, this hotel has impressed guests with its outstanding value for money and top-notch facilities.
One of the standout features of APA Hotel Biwako Setaekimae is its commitment to cleanliness. With a remarkable rating of 8.2, guests can expect immaculate rooms and pristine common areas throughout their stay. The hotel's attention to detail and high standards of hygiene create a welcoming and refreshing environment for all visitors.
Another aspect that sets APA Hotel Biwako Setaekimae apart is its exceptional staff performance. With a rating of 8.0, the hotel's dedicated team goes above and beyond to ensure every guest feels valued and well taken care of. From the warm welcome at check-in to the prompt assistance with any request, the staff's professionalism and attentiveness leave a lasting impression on guests.
In addition to its cleanliness and outstanding staff, APA Hotel Biwako Setaekimae offers excellent value for money. With a rating of 7.9 for value, guests appreciate the affordable rates without compromising on quality. The hotel's well-maintained facilities, including a relaxing on-site spa and fitness center, provide guests with a comfortable and enjoyable stay.
Located in the charming city of Otsu, APA Hotel Biwako Setaekimae is ideally situated for exploring the beautiful Biwako area. With a rating of 7.8 for location, guests can easily access nearby attractions, such as Lake Biwa and Hiyoshi Taisha Shrine, making it the perfect base for sightseeing adventures.
Overall, APA Hotel Biwako Setaekimae has received positive customer reviews for its exceptional cleanliness, dedicated staff, and excellent value for money. With its convenient location and well-appointed facilities, this hotel promises a memorable stay for all guests.
Very good7.9
Facilities
Excellent8.0
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Excellent
10 most recent verified ratings received by the property
Most recent
When I travel, I first check the availability of APA Hotels. This is because, while APA Hotels are not the highest class hotels, they are clean, have good locations, and provide everything I need, which makes me feel secure. However, this time it might have been because I was next to the elevator, but it was quite noisy even at night. At first, I thought someone was carrying something, but every time someone got on the elevator, it made a clattering noise that was quite loud and disturbing.
この度はアパホテル〈びわ湖 瀬田駅前〉にご宿泊いただきまして誠にありがとうございます。 旅行の際にはまずアパホテルの空き情報をチェックしてくださるとのこと、大変光栄に存じます。清潔でロケーションもよく、必要なものはきちんとそろっていて安心とのお言葉をいただき、嬉しく拝読いたしました。 しかしながら、今回はエレベーターの横のお部屋であったため、夜中も音がうるさかったとのこと、深くお詫び申し上げます。 頂戴したご意見を真摯に受け止め、今後の改善に努めて参ります。 またお近くへお越しの際は、ぜひ当館をご利用くださいませ。スタッフ一同、心よりお待ち申し上げております。 フロント西川
Super clean and practical location 30 second walk to the train station to Kyoto! Very nice staff, and professional. All the rooms are well thought out and albeit compact still felt very spacious and functional. Nice washroom and equipped with all the necessities you need. Would stay again!
この度はアパホテル〈びわ湖瀬田駅前〉にご宿泊頂き誠にありがとうございます。お客様からのお褒めの言葉を頂けて大変光栄でございます。これからもお客様にお選びいただけるホテルを目指してスタッフ一同サービスの向上に努めてまいります。
It was great that there was a room with three single beds where I could comfortably stay with my two children. The staff was also kind. I asked questions a few times about things I didn't understand, and they answered me politely. I genuinely felt that I would like to stay again.
この度はアパホテル〈びわ湖 瀬田駅前〉にご宿泊頂きまして誠にありがとうございます。ごゆっくりお過ごしいただけたご様子で私共も大変嬉しく思います。今後もお客様に寄り添ったサービスを提供できるよう尽力して参ります。 お客様のまたのご来館をスタッフ一同お待ち申し上げております。 フロント 森田
This was my first time staying in an APA hotel -- I was impressed. I appreciated the empahsis on environmental friendliness -- e.g., by default, no room cleaning for multiple-night stay, but a bag of amenities (e.g., fresh towels) were provided in a bag delivered to your door. Mostly I enjoyed the privacy and quietness.
Thank you very much for staying at APA Hotel <Lake Biwa, Seta Ekimae>. We are honored that you approve of the cleanliness of APA Hotel. We are very happy to hear that you had a pleasant stay with us. We hope you will use our hotel again when you travel. Front Desk Morita
120 meters to public transportation
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
“Very comfortable.”
The front staff and the breakfast venue staff were both very friendly and offered pleasant service. The room was very spacious and comfortable, equipped with amenities, and despite being located right in front of the station, there was no noise at all, allowing for a good rest. They have an affiliated parking lot, but there are plenty of coin parking spaces around, so there seems to be no worry if you visit by car. It was just a little over 1000 yen for one night. Breakfast was a buffet style for 1300 yen, and I was satisfied with the variety. The seaweed rice and miso soup were very delicious. As for the downsides I felt: - The length of the faucet was short, making it difficult to wash hands (design flaw?) - The scrambled eggs at breakfast had a strange seasoning and were not tasty Overall, I was extremely satisfied and would definitely love to stay again.
この度はアパホテル〈びわ湖 瀬田駅前〉にご宿泊いただきまして誠にありがとうございます。 スタッフの対応につきましてお褒めの言葉を頂戴し、大変嬉しく拝読いたしました。 朝食につきましてもご満足いただけたご様子で光栄でございます。しかしながら設備面におきましてご不便をおかけしましたこと、心よりお詫び申し上げます。 お客様のご指摘を真摯に受け止め、今後の施設づくりの参考とさせていただきます。 また機会がございましたら、より快適なお部屋でお迎えできますよう努めてまいりますので、今後も当館をご愛顧いただけたらと存じます。 お客様のまたのご来館をスタッフ一同心よりお待ち申し上げております。 フロント 森田