Verified traveler reviews

Filter by traveler type
Good



based on 237 reviews
  • Cleanliness 6.9
  • Facilities 5.9
  • Location 7.5
  • Room comfort and quality 6.4
  • Service 7.0
  • Value for money 6.4
  • Food and dining 5.6
Sort by

Foong from Malaysia
Group
Small Double Bed Non Smoking
Stayed 2 nights in January 2016
With friends
The condition of the bed a bit bad, sink, too soft.
Reviewed January 26, 2016
Did you find this review helpful?

LE from Vietnam
Business traveler
Single Non Smoking
Stayed 2 nights in October 2015
Unwell conditioned hotel
Location
It was a bad hotel with unclean condition and very uncomfortable tiny rooms and lift and bad services.
Reviewed November 30, 2015
Did you find this review helpful?

Yu-Cheng from Taiwan
Business traveler
Single
Stayed 2 nights in July 2015
Good
N/A
Reviewed November 02, 2015
Did you find this review helpful?

LE from Vietnam
Business traveler
Single Non Smoking
Stayed one night in October 2015
It was the worst hotel I've ever stayed in.
2 days
Reviewed October 08, 2015
Did you find this review helpful?

yusoff from Malaysia
Family with young children
Small Double Bed Non Smoking
Stayed 6 nights in May 2015
Good Hotel
Best location, staff friendly & clean
Reviewed July 06, 2015
Did you find this review helpful?

Nima from United States
Business traveler
Single
Stayed 2 nights in July 2015
Horrible Staff
Location was the only good thing about this hotel
The exereince was horrible. The experience I had there was something I never had in my life. I asked for an extended check-out the night before my check-out. I called the front desk and was told by the employee that for 1000 yen I could get an extended check out to 3 pm. At check out I was told, surprisingly, that it was 3000 yen and I had to check out at 2 pm. I told them their must be an honest mistake or misunderstanding because the employee told me something different the evening before. They told me that there was a booklet in the room and that they would not take less than 3000 yen. I told them why would I double check what the employee told me. That it would be reasonable for a guest to call the front desk and rely on the information given from the front desk. Ultimately, we were taking about $25 dollars. You would think the hotel would work with the guest as it was a nominal amount and there was an honest misunderstanding. Well, that is not what happened. Unbeknownst to me they called the police and strong armed me for the $25. It was one of the most bizarre and horrible experiences I ever had. The police took my ID and passport. I was treated like a criminal. And for what?? Because the hotel staff gave me incorrect information and there was an honest misunderstanding. I could not even speak to the police because they could not speak English. They just made me feel like I was going to get take to the station. It was a truly horrible, unnecessary, and disgusting experience. After they strong armed me for the $25, they had me escorted out of the hotel. Way to take responsibility for their hotel staff giving the guests inaccurate information. It was a scary and terrifying experience especially over $25 dollars. This hotel should be ashamed to treat people like this. Stay away from this hotel. Horrible and cruel people work there.
Reviewed July 05, 2015
Did you find this review helpful?

Earl from Singapore
Business traveler
Small Double Bed Non Smoking
Stayed 4 nights in May 2015
Pleasant experience good location
location location location
pleasant
Reviewed May 19, 2015
Did you find this review helpful?

Lingpo from Taiwan
Solo traveler
Single Non Smoking
Stayed one night in April 2015
Room is too small
Location
The room is around the corner, very small and some pipe smell
Reviewed May 05, 2015
Did you find this review helpful?

Rafael from United States
Group
Small Double Bed Non Smoking
Stayed 6 nights in April 2015
Bad tourist experience
No AC being hot outside
Reviewed May 01, 2015
Did you find this review helpful?

Akash from Thailand
Business traveler
Single
Stayed 3 nights in December 2014
Cheap but the smallest rooms I ever saw
Staff and location
Reviewed February 09, 2015
Did you find this review helpful?


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: