Please see the following key collection information:
- From November to April, key collection will take place at Apartamento Boabdil, located within the same complex. The telephone number on the booking confirmation is open from 08:30 to 14:00 and from 17:00 to 20:00. Please note that late check-in after 22:00 carries a EUR 50 surcharge.
- From May to October, key collection will take place at Apartamento Boabdil, located within the same complex. The telephone number on the booking confirmation is open from 09:00 to 13:00 and from 15:00 to 18:00. Please note that late check-in after 18:00 carries a EUR 50 surcharge.
Please note that you must present a printout of the reservation during check-in.
Guests are kindly requested to inform the hotel of their estimated time of arrival. This can be noted in the Special Requests box during booking or by contacting the property using the contact details found on the booking confirmation.
Please note that check-in after 22:00 has an extra charge of EUR 50.
Each apartment has one free parking space, any further spaces will be charged at EUR 30 per day.
Bed linen and towels are provided, further towels are available for a surcharge of EUR 10.
Please contact the property at least 72 hours in advance to request ski equipment and ski passes.
Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A security deposit of EUR 150 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.