Please note key collection takes place at the Beninter office, located within the same complex as the apartments, on 6 Calle Ibiza, 03503, Benidorm.
Office opening hours are:
- Summer (Mid-June to Mid-September)
Monday to Friday: 9:00 to 14:00 and 15:00 to 20:00.
Saturday: 9:00 to 14:00 and 15:00 to 17:00.
- Winter (Mid-September to Mid-June)
Monday to Friday: 9:30 to 13:30 and 16:00 to 19:00.
Saturday: 09:30 to 13:30.
Please note that for guests arriving outside reception opening times keys must be collected at Hotel Helios, Avenida Filipinas 12, 03500, Benidorm.
Please note that a security deposit of EUR 200 in cash is obligatory upon check-in. This amount will be refunded upon check-out provided that no damages are made.
Photo ID for all guests must be presented upon check-in. Should guests arrive outside office opening hours, they must present their ID at the Beninter office the next day. Please note that the check-in and key-collection take place at: BENINTER C/ IBIZA 6, 03053 BENINTER. Please inform Apartamentos Gemelos 20 - Beninter in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of EUR 200 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. License number: EGVT-143-A