Guests are kindly requested to inform the hotel in advance of their estimated time of arrival. This can be noted in the Special Requests box during booking or by contacting the hotel using the contact details found on the booking confirmation.
Please note that the cleaning service is available daily, except bank holidays and weekends, bed linen is changed weekly, and bath linen twice a week.
Guests are requested to contact the property upon arrival in Portimão using the telephone number on the booking confirmation.
Guests booking on Non-Refundable Rates should inform Apartamentos Rocha Praia Mar of their invoicing details (Name, Address and VAT number) at the time of booking.
Please note that Rocha Praia Mar reserves the right to charge a refundable damage deposit upon check-in. The minimum deposit amount is EUR 50 and the maximum amount is EUR 100.
Please note that iron, kettle or toaster should be asked at the reception if not available in the room.
Please note that late check-ins after 18:00 are charged an extra EUR 25.
Please note that for reservations with more than 20 days, 200 Volts of electricity are free. Additional electricity will be charged depending of the amount. Please note that the check-in and key-collection take place at: Avenida Tomas Cabreira Loja41, 8500-802 Praia da Rocha - Portimao. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Apartamentos Rocha Praia Mar in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.