As the hotel does not have a reception, guests are kindly requested to inform the hotel in advance of their estimated time of arrival, so that someone can be there to do the check-in. This can be noted in the Comments Box during booking, or by contacting the hotel using the contact details found on the Booking Confirmation. Alternatively, key can be picked at Bar Restaurante Edelweiss, in Pont de Suer.
Towels and bedlinen are included in the price. Please inform Apartaments Flor De Neu in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. License number: HTUL 000293, HUTL000298