Please note that the property has no reception. When you arrive in Florence please call the property, using the number on the booking confirmation, in order to arrange key collection.
A surcharge applies for arrivals outside check-in hours as follows: - 19:00-21:00 EUR 25; - 21:00-00:00 EUR 50; - 00:00-08:00 EUR 75. All requests for late arrival are subject to confirmation by the property. Check-in takes place from 10:00 to 17:00 on Saturdays and Sundays.
A higher damage deposit will also be required for guests who bring pets.
Check-in is possible until 24:00.
Electricity, gas and water are not included for stays of 8 nights or more.
A security deposit of EUR 300 must be paid on arrival. This deposit will be pre-authorised on your credit card upon check-in and will be released at check-out, subject to a damage inspection of the accommodation. Please inform Apartments Florence Toscanella in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.