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Very good7.7
Based on 141 reviews
Appolo Hotel
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Interior view
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beach
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beach
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8.5 Excellent location
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8.5Location
  • 700 meters to public transportation

  • Free Wi-Fi in all rooms

  • Balcony/terrace

  • Room service [24-hour]

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Room choices
Standard Air Conditioning - Double Bed
...
  • Nature view
  • 26 m²
  • 1 double bed
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Family Suite
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  • 1 single bed and 1 king bed
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Apartment
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  • 35 m²
  • Non-smoking
  • 1 single bed and 2 double b...
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Beach View Suite
...
  • Beach view
  • 35 m²
  • 1 single bed and 1 double b...
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Luxury One-Bedroom Apartment with Sea view Balcony
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  • 2 single beds
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Standard Triple Room
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  • 1 single bed and 1 king bed
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Small Double Room
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  • 1 double bed
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Budget Room
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  • No view
  • 25 m²
  • 1 double bed
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Verified guest reviews

Agoda Reviews (141)
Booking.com Reviews (109)

4.2

Filter by guest type:
Very good
  • Cleanliness 7.6
  • Facilities 6.4
  • Location 8.5
  • Room comfort and quality 7.6
  • Service 7.7
  • Value for money 8.0
Review score
  • Cleanliness 3.0
  • Location 3.0
  • Room comfort and quality 3.0
  • Service 3.0
  • Value for money 3.0
Very good
  • Cleanliness 7.8
  • Facilities 6.4
  • Location 8.4
  • Room comfort and quality 7.5
  • Service 7.7
  • Value for money 7.9
Very good
  • Cleanliness 7.9
  • Location 8.5
  • Room comfort and quality 8.0
  • Service 7.8
  • Value for money 8.3
Very good
  • Cleanliness 7.4
  • Location 9.0
  • Room comfort and quality 7.4
  • Service 8.0
  • Value for money 8.3
Excellent
  • Cleanliness 7.5
  • Location 8.8
  • Room comfort and quality 8.0
  • Service 8.3
  • Value for money 8.8
Very good
  • Cleanliness 7.3
  • Location 8.7
  • Room comfort and quality 7.8
  • Service 7.6
  • Value for money 7.8
Provided by verified guests of Agoda
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Room type
  • Apartment
  • Beach View Suite
  • Standard Air Conditioning - Double Bed

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2.0
Matthew from Canada
Couple
Apartment
Stayed 4 nights in January 2017
Dishonest”
We were very excited to stay this hotel and booked the apartment in advance for 4 nights. When we arrived the manager told us that the room was being cleaned, so we decided to have lunch in the restaurant. After we ate, we were brought up to "our room." We immediately noticed that it was not the room that we booked. We went next door to the room that we had booked and payed for in advance and saw that it was occupied. The man that brought us to the room acted confused and said that maybe the people in the room we booked had been put there by mistake. We went to speak with the manager who, after being pressed about why other guests were staying in our room, fully admitted that other guests wanted to book for 8 nights and that she would make more money if she gave our room to them. She even showed us the receipt for how much they paid and said that it was just a smart business decision. We asked why she had not cancelled our booking before we arrived and she said that she though we could discuss a discount when we arrived at the hotel, which is not what she did. She tried to bring us to a different room, that costs less and hoped that we would not notice. Obviously upset at the hotel's attempt to deceive us, we did not want to stay there and went to another hotel. When we notified the company that we booked online with of what had happened, Appolo hotel lied and said that we were staying there! We went back to speak to them to clear this up and the man working there got very angry, started swearing at us to leave and even threatened violence. I honestly could not believe what was happening. We provided a bill from the hotel that we were actually staying at and after an investigation, throughout which Appolo continued to lie and say that we had stayed there, received a refund. We wasted so much time on our holiday finding a new hotel and trying to get a refund. If you are expecting good, honest customer service, DO NOT STAY HERE!
Reviewed February 13, 2017
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7.3
JACKY from Malaysia
Family with teens
Standard Air Conditioning - Double Bed
Stayed 1 night in February 2016
Nice Location Hotel, Owner is good, nice beach”
Nice Location Hotel, Owner is good, nice beach
This hotel room is so so only but it is worth that what you paid. The owner is very good & friendly. The wifi is not working well but still can use. The good thing is this hotel is located at very nice location. Oppt this hotel is a big supermarket in Hikkaduwa so it is very convenient. The hotel is just few units only beside Hotel Citrus so it is very good!! I definitely will come back again if I got come to Hikkaduwa!!
Reviewed March 17, 2016
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4.0
ling from China
Couple
Standard Air Conditioning - Double Bed
Stayed 1 night in March 2015
good”
Good
Good
Reviewed March 16, 2015
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4.0
ling from China
Business traveler
Standard Air Conditioning - Double Bed
Stayed 1 night in March 2015
Good”
Good
Good
Reviewed March 16, 2015
Did you find this review helpful? |
4.0
ling from China
Family with teens
Stayed 1 night in March 2015
Good”
Good
Good
Reviewed March 16, 2015
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4.0
ling from China
Couple
Standard Air Conditioning - Double Bed
Stayed 1 night in March 2015
good”
Good
Good
Reviewed March 16, 2015
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2.0
ling from China
Business traveler
Standard Air Conditioning - Double Bed
Stayed 1 night in November 2014
No too bad”
Not too bad
Not too bad
Reviewed March 14, 2015
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7.3
Irvin from United States
Solo traveler
Standard Air Conditioning - Double Bed
Stayed 1 night in January 2015
1 night stay”
Rotti, View, Convenience
The place is alright. The room I stayed in was a little disappointing because the main windows was were facing the hallway which made it seem a little less private. The view in the back is nice towards the ocean and the cafe in front sells nice rotti. I would rate this place as high 2 star/low 3 star hotel.
Reviewed January 18, 2015
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9.7
Valery from Russia
Family with teens
Standard Air Conditioning - Double Bed
Stayed 5 nights in January 2015
Perfect stay in nice place”
Location - everything just a 5 min around - beach with huge waves, beach with calm place and turtles (for children), supermarket with good alco department
Perfect, only one negative moment - not cleaning during our 6 days stay, but it is tipical for all hotels in Sri Lanka (like national tradition)
Reviewed January 11, 2015
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8.7
Mark from Canada
Solo traveler
Standard Air Conditioning - Double Bed
Stayed 3 nights in November 2014
Good budget accommodation”
Location, in-room AC, breakfast
The rooms are very basic, but clean and comfortable given that I came to Hikkaduwa to spend time on the beach and not in a hotel room! In-room AC worked very well, was quiet and cooled the room off very nicely. The breakfast (included) was good. Location is great, although the beach directly in front of the hotel isn't the best, a very short walk in either direction takes you to a great beach. Great value for the money.
Reviewed November 19, 2014
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