Helpful staff ”

Before I even walked into the lobby at the Apsara Residence Hotel, Siem Reap the staff members were outside at my taxi to greet me. Once entering the hotel I was offered a refreshing drink and probably one of the most delicious desserts I’ve had so far on my trip to Southeast Asia. The staff treated me as though I was at a luxury hotel. Unfortunately I ended up having a dental emergency, however, the staff was attentive and concerned with my health. They provided me with resources that prevented my situation to get worse. Now for the room. My room was clean, modern. The hotel itself is located in a very convenient area. If it’s too hot to walk, tuk-tuks are available without waiting for more than a minute. The hotel staff arranged for a tour guide for me to visit Angkor Wat. It was a last minute request and they were able to fulfill my request on short notice. If I ever return to Cambodia, I wouldn’t hesitate to stay at their hotel! Great experience...

Quiet location walking distance to the action.”

I cannot say enough wonderful things about my stay at Apsara Residence Hotel. From the moment I was picked up from the airport to the moment I left, Apsara made my entire experience in Siem Reap so enjoyable and memorable. The moment you walk in, you are greeted by their friendly staff who make sure you are having a great stay. After asking about the floating village, the woman who checked me arranged for a tuk tuk to pick me up and take me to the village. The room was great. A very spacious one on the first floor overlooking the pool. Bare in mind that the hotel has exterior entrances so yes, there may be an occasional bug or frog along your walk back in the evenings but everything is immaculately clean. Just a short walk to Pub Street, this location is great for some peace and quiet as well as being close enough to walk to the night markets and nearby restaurants. I felt extremely safe and well cared for here. I would love to come back and actually have time to enjoy their pool. Can't recommend this place enough.

Excellent Stay - Great Staff”

We were a group travelling to Siem Reap on a Golfing holiday and our stay at Apsara Residence was fantastic! Large well equipped rooms equipped with good facilities and the best rain shower ever! The staff went beyond by accommodating our change of rooms when we were put up on the 4th floor. There is no lift and so coming back to the room and climbing up 4 sets of stairs was not going to be fun. The staff read this well and changed our rooms promptly the next day. Location is excellent and right by the Hard Rock Cafe and a short walking distance to Pub Street and the entertainment and market district. Will be back!

Twins room ”

I love my stay at Apsara Residence so much! We feel like in heaven when change my hotel to Apsara. Super friendly staff and they greet you everytime when they see you . The room is spacious and so comfy the bed!! I like the lemongrass sense in the room ! The breakfast was great! I very enjoy my stay in this hotel and its really worth ur money and make ur stay in siem reap so much better! Thank you for all the services

Fantastic service!”

By far the best service I've ever received at a hotel, especially within this price range. We found out upon arrival that the room we requested had an issue with the aircon, so they automatically upgraded our room. Both rooms that we stayed in were beautiful, modern, and spacious, but I'd say it's definitely worth the splurge for the tub in the bedroom! Throughout our stay we were always greeted with a smile and staff members were happy to help with any request. When my friend was lounging by the pool, she asked if she could have coconut water and they made a trip to the market just to get her a fresh coconut! I'm so happy we stayed at Apsara our entire time in Siem Reap and I'll definitely be recommending the hotel to anyone who is visiting.

One of the best I ever been to”

My family and I stayed in Apsara Residenc Hotel for 4 nights and it was truly one of the best experiences I had and it was not an overstatement. First of all, the breakfast served was wonderful, services was great and the hotel room was kept clean and tidy, spacious and they had a huge bathroom with rainfall shower head but be noted that there isn't a door and the toilet was separated, the bed was comfy and big, a samsung tv that you could surf youtube on, a lovely pool, though it was a bit small but it was perfect for soaking under the sky. The hotel was located a few minutes away from the town centre. Last but not least, the entire staff of the hotel were very friendly, nice and smiley, they had made the entire stay felt like home, so a big thank you to them. I would without a doubt choose here again, should I ever return to Siem Reap. Just a note, the hotel doesn't have a lift but a staff could help you take it up to your room.

Superb hotel”

Apsara staffs are really friendly and very helpful. As we arrived the hotel we were given a warm welcome and we were allowed to check in early. Rooms were huge and clean. The only disadvantages of the hotel is, it does not hv lift and pool is vry small. In terms of location it is very convinient to walk to Night Market and Pubstreet where you can find clubs, bars food, marts and souveniers. Save your penny on remorks by just walking 5minutes to Pubstreet. Just watch out of mosquito at night and during raining season. Breakfast is awesome. Thanks Apsara will definetly visit again if I come by to Siem Reap.

Cool at last”

One of the major hotel problems in Cambodia is that the room cooling systems are centrally controlled - turn the knobs as you will to no avail if you want to be cooler. But at Apsara the quite charming rooms can be individually set to suit you. Everything else is above-par also from the helpful staff to the quick and cheap laundry service. The restaurant, to be fair, is OK for breakfast or a snack but it is pretty basic and you proba bly won't eat there regularly as there are so many options in the nearby town centre. I'll certainly stay there on my next trip to Siem Reap.

Immaculate customer service, great location, awesome bed and AC + swimming pool”

I've never given a hotel a perfect 10 before but Apsara Residence totally deserved that (especially since I'm Singaporean and we tend to be very critical!) - Customer Service - The staffs were absolutely endearing, they do their absolute best to ensure the best stay possible. They were good with suggestions and always made us feel welcomed. They even went over and beyond the call of duty many times when my wife fell ill. - F&B - Breakfast was great with a good choice of Asian, local Khmer and Western choices. The Khmer fish porridge was great in my opinion - Cleanliness - Rooms were spanking clean, never even noticed a stain and whenever we return to our rooms, it felt like it was a brand new apartment we were walking into Love the rain shower and bathtub - Swimming Pool - Poolside room access was awesome. Balconies were a good place to relax for the higher floors. You can also order drinks and chill at the pool under the scorching sun (it was 40 degrees!) - Transportation - I understand from various travel forums that there are a number of tuktuk and taxi scams and it was assuring to know that the hotel provided a pool of their own tuktuks/drivers with a fixed price which was aligned to that in the market. You pay to the hotel directly and it was assuring to know your driver wouldn't runaway. The tuktuk driver we got all spoke fluent English and they even gave us a little history and description on the history of Angkor during our tours. So that's my own personal endorsement of Apsara Residence. Absolutely looking forward to returning again:)

Great location, superb customer service”

Rooms: Very spacious and clean. Although the design is kinda different from the hotels I’ve stayed before. I guess they’re going after the more home-y vibe. Location: Walking distance to Pub Street and near Riverside. I love walking whenever I’m in Siem Reap, so this is great for me. Facilities: Good. Although some bulbs in my room need replacement. Complete amenities. But the room slippers are not disposable. Good thing I bought my own slippers because the thought that it was worn by other people made me uncomfortable. Unlike the robe, the slippers are not washable, so I don’t know how they clean it. If you’re not like me, then you’ll be fine. Customer service: The BEST customer service I’ve experienced so far. You were greeted with iced tea and sticky rice upon check-in. But the most amazing for me was they allowed me to take a shower in their spa room, EVEN IF I already checked out. I only went back to get my luggage which I deposited after checking out. But they offered to have a quick shower before I go to the airport for my flight. It was really hot in SR that time, so I really appreciate this. I will get back because of their excellent customer service. Thank you Apsara Residence.

Excellent Stay!”

I went with my family including my parents, and booked 3 double rooms. The staff at the hotel were kind enough to upgrade one of the rooms to villa for my parents. The service was excellent, staff were very very friendly and accommodating. Rooms were spacious and clean. The location was great as well, just 5 mins walk to pub street/old market. Just 1 minor thing to point out - the sockets in the rooms cannot cater for 3-pin plugs, which is quite unusual. I have stayed in a couple other hotels in Siem Reap and am currently working in Phnom Penh. All such places have 3-pin sockets, and due to such reason, we did not bring any international adapter, thinking that the sockets in this hotel would cater for 3-pin plugs as well. That said, the hotel staff were nice enough to allow us to charge our power banks overnight at the reception desk area, which we greatly appreciate. Thanks again! Overall a great stay and it is definitely value for money.

Angkor Temples, Haute Living, Superb Location, Best of Siem Reap”

When I first arrived at the hotel from their private tuk tuk driver I was greeted by the friendliest staff who refreshed me with nice cold towels and a fantastic Iced Tea! To my surprise they fed me an Exquisite Cambodian Style Pumpkin Custard! After arranging some private temple tours with me i discovered the spacious Haute room, with amazing pool and bar view. Located in a heartful, riverside of the Kings Road water wheel. Located a few minutes walking distance or tuk tuk ride over the bridge youll discover more of Siem Reap culture which is a youthful lively city where all age is welcome. The restaurant offers an awesome menu, my favorite for all meals! Honestly youll never meet a more sincere staff anf genuine cambodian hospitality that you wont want to check out! Ill definitely return to this resort for their location near Pub Street arts district, night markets, and historical beauty they offer confidence in their service. #1 the best customer service luxury stay !

Highly Recommend! Great hotel in Siem Reap!”

I was greeted by a very nice young lady with a big smile, she helped me through all the request along our stay. The staff service in the hotel were excellent and we had nothing to worry about our schedule because staff arranged everything for us upon our request! Spacious room with adequate equipments and facilities. Fair price spa offered by the hotel is definitely a plus. Location is perfect as it is just 3 minutes walk to pub street and the night market. Overall we enjoy our stay very much and we highly recommend to others to stay in this hotel in Siem Reap.

Beautiful hotel in central location”

Our stay here was beyond what we had expected. We had a beautiful room overlooking the pool, and all our special requests were taken care of. As for the location, it was just a 5 minute walk to the markets and the nightlife areas. Really had a great stay here, and felt at home with the hospitality, especially the reception girl named Chenda, who made our stay even more special with her warm greetings everyday and never failing to smile. Would highly recommend this hotel, here in Siem Reap.

Great hotel with lovely staff”

We have stayed in Apsara Residence Hotel for 3 nights. The staff was very friendly and always ready to help us on any occasion, such as ordering a tuk tuk to the airport or letting us to use the shower before our flight, even though we already checked out. The hotel is very clean with spacious rooms that are nicely decorated with Cambodian art. We have also used the laundry service, which was very good and quick. All of the local amenities, such as night markets, restaurants and Pub Street are only few hundreds meters away, but the hotel is still very quiet. We highly recommend Apsara, it was the best hotel so far on our honeymoon trip!

Couldn't be Happier”

We couldn't be happier with our stay here. I read many reviews for places in Siem Reap for a specific price range, this had the best reviews and I see why. The staff was SO friendly and accommodating, they arranged for our transportation, gave recommendations for restaurants and shopping, and smiled everyday. The location is prime, 5min walk to Pub st. and all the night activity. We will stay here again!!

Helpful Staff, Great Location”

We arrived at 7am in Siem Reap, the hotel arranged a tuk tuk to pick us up from the airport. When we arrived in the hotel we were welcomed with a mocktail and the room was ready as soon as we finished our drink. The staff were quick to offer help in planning our stay. They were very accommodating, getting us a brilliant english speaking guide who knew the ins and outs of Angkor and it's surroundings. Its also just a 5 mins walk to Pub street, so you don't need a tuk tuk to seek food. highly recommended

Great stay!”

I thoroughly enjoyed my six night stay - the staff are young, extremely helpful and super friendly. My room was spacious and VERY clean, the bed comfortable and everything else in the room was in perfect working condition. Location of Apsara Residence Hotel is excellent - very close to the Pub street and all the markets yet sufficiently tucked away from the big noise generated every evening in those areas. Again, huge thank you to all the staff for a fantastic service - they are such kind and warm people, quite a rarity today!

Great boutique hotel ”

Great location in Siem Reap with lovely staff. We had our 10 month old son and it suited us very well. Some noise from across the road but not enough to worry us. Rooms are as the photos, huge bed and bath. Pool was good to sit by and there never seemed to be many guests so very quiet. We only had the Khmer porridge and congee for breakfast so cannot really comment on restaurant. Would definitely recommend especially if you don't want to be in a big resort or too close to noisy pub street.

Gracious staff, lovely place!”

This is my second trip to Siem Reap and I must say that overall Apsara is quite a gem. Whilst you may be paying a bit more more for the privilege of staying there, it is worth it. The rooms are spacious, clean and well appointed. The location is perfect (quiet yet an easy walk to the center of town). The staff are incredibly kind, friendly and accommodating. The food was generous, tasty and nicely presented. The pool although small was pleasant enough for a relaxing dip (esp. if timed when other guests were not using it). The only real disappointment in an otherwise wonderful stay was the 'spa'. Firstly, there is not an actual spa room but rather an open,very bright public space (right in front of another guest's room which was also rather awkward for the gentleman staying there.) The therapists although very sweet, seemed confused (could not work out the walkie talkies they were given-over which the conversations were loud and intrusive) and disorganised (one was quite late and the other was very sick with a chesty cough and runny nose so perhaps should not have been giving me a facial!) The pedicure was sub par (very rushed, all topical so no attention paid to the bottom of the feet whatsoever). Both treatments were also quite expensive compared to other places in the area. If the 'spa' was removed from the equation it would have been top marks for the Apsara!