Excellent 8.4
Based on 1047 reviews

Recent customer comments

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Excellent



based on 1047 reviews
  • Cleanliness 8.3
  • Facilities 7.7
  • Location 8.9
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for money 8.7
  • Food/Dining 7.5
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jmmy from United States
Couples
Deluxe
Stayed 3 nights in January 2016
Fun times
Value, location & staff.
Very nice...
Reviewed January 12, 2016

Rosario from Philippines
Solo travelers
Superior
Stayed 2 nights in December 2015
Value for Money
Staff Friendliness & Assistance, Location
definitely value for money. very near to tourist area (lake, market, opera house), one can walk around and never get lost or bored.
Reviewed January 11, 2016

Erin from United States
Solo travelers
Deluxe
Stayed 6 nights in January 2016
Worth
Location. Sincere desire by staff to accomodate requests. Soft mattresses.
Aquarius Legend provides very basic accommodations. Floors are very clean, however couches and cushions are dusty/grimy. There are leakage problems in the bathrooms. There is a lot of noise from the main street. Room and bathroom doors may not latch unless locked with a deadbolt. This is a simple, budget hotel, about a 2-star hotel with breakfast. There are comparable and better hotels in Hanoi's Old Quarter available at lower rates than Aquarius Legend currently charges. The staff are very eager to resolve the complaints they can and should be commended for that, especially the women who work during the daytime. Some of the other staff are intrusive -- one stared at us from above the table while we ate breakfast, which became uncomfortable fast.
Reviewed January 10, 2016

Lee from Singapore
Families with older children
Deluxe
Stayed 2 nights in January 2016
Value for money
location, convenience, room size
The staff were friendly and helpful when we asked for information and extra coffee bags. There are many eating stalls nearby. It is very near the night market. The toilet is big but water chopped and flow off very slowly. The room is away from the lift. So not very noisy. The room serving lady use the lift to transport the room services stuff that customer cannot use the lift. It is no good. May be her timing of using the lift must be earlier.
Reviewed January 10, 2016

Bensito from Philippines
Families with older children
Family Suite 4 person
Stayed 4 nights in December 2015
HOME AWAY FROM HOME
LOCATION,CLEAN,AFFORDABLE
THAT WAS GREAT ALL OF THE STAFFS ARE ACCOMODATING,AND FRIENDLY.
Reviewed January 06, 2016

Johan from Indonesia
Couples
Superior
Stayed 4 nights in December 2015
Location, Staff, and Value for Money
Location, Staff, and Value for Money
Very Pleasant. It would be PLUS Plus if the hotel will be upgraded to more modern decorations in the near future.
Reviewed January 06, 2016

Brianne from Canada
Couples
Superior
Stayed one night in January 2016
Great for the cost.
Welcome fruit platter. And arranged a car to pick us up at the airport!
Our stay here was good. It is a good hotel for what you pay, and they really strive on customer service. When we booked they emailed us to say there was a lot of taxi problems (scamming) at the airport and arranged to have someone pick us up and the hotel dealt with his payment and we paid them directly. We arrived before our room was ready and they gave us a great fruit platter and water while we waited! The room was fine, although wasn't very sound proof (could hear whenever someone walked in the hallway).
Reviewed January 04, 2016

Mohamed from Singapore
Groups
Deluxe
Stayed one night in December 2015
Great stay, great staff!
The cleanliness, the staffs, location
The stay was excellent from start to finish. The staffs were responsive and friendly bunch of people. The location is near to the night markets and stuffs. Special shout out to Nam for making the stay smooth without any issues.
Reviewed January 01, 2016

Stella from Singapore
Families with older children
Family Suite 4 person
Stayed 2 nights in December 2015
Great Location
great location, value for money, friendly staff
The first day wasn't so great as the shower facilities was not functioning well. Anyway, only check in to sleep and left early next day for another trip.
Reviewed December 19, 2015

Stella from Singapore
Families with older children
Family Suite 4 person
Stayed one night in December 2015
Great location and friendly staff
staff are well informed and able to help and advised accurately. Location is great. Value for money
The stay at the hotel is great. The staff is very helpful and provided good advice in terms of where to eat and shop. The location is right around the corner of the shopping area. Everywhere is within walking distance. The facilities need to be improved though, eg the sewage.
Reviewed December 13, 2015


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