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Good6.2
Based on 10 reviews
Aquasserenne
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6.6 Good location
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6.6Location
  • Private beach

  • Sauna

  • Steamroom

  • Air conditioning

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Room choices
Lake View Villa
...
  • Lake view
  • 70 m²/753 ft²
  • 2 single beds or 1 double b...
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Deluxe Villa
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  • 53 m²/570 ft²
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Heritage Villa
...
  • Lake view
  • 69.68 m²/750 ft²
  • 1 king bed
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Verified guest reviews

Agoda Reviews (10)Booking.com Reviews (11)
6.0
Good
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Cleanliness6.0
Facilities4.0
Location6.6
Room comfort and quality6.9
Service6.2
Value for money5.6
Food and dining6.2
Provided by verified guests of Agoda
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Heritage Villa
Lake View Villa
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Showing 10 verified guest comments
7.3
Abhay from India
Family with young children
Lake View Villa
Stayed 2 nights in January 2014
Definitely good stay, Nice location, Poor Ambience
Location, Rooms
All was good until the hotel staff allowed a group of customers to gather and arrange for a live orchestra which spoiled the whole show as it was ON until 10 14pm which is not what i had paid for. My 2 year old couldnt sleep well owing to this noisy environment. This was the worst thing about Aquasserenne.
Reviewed January 07, 2014
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4.3
Marimuthu from India
Couple
Heritage Villa
Stayed 2 nights in April 2013
Very much disappointing
Calm surroundings lake view on all sides and nice garden
I booked Heritage villa but was allotted only lake view which is cheaper . When asked in the office the lady did not even have the patience to look at my booking voucher. I also asked for a mail confirmation that I stayed in lakeview which the receptionist refused. I went there only for aurvedic massage for my wife which was not available on the first day . Out of six lights in the room only one was working . The thermostat and swing in the Ac were not working. I was forced to sleep in the ac setting of 18 deg C . I strongly donot recommend this to anyone who wants to have a peaceful stay. The fish supplied in the restaurant was old stuff and smelling bad.
Reviewed April 19, 2013
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7.3
Raghava from India
Family with young children
Lake View Villa
Stayed 1 night in March 2012
Nice hotel that lives up to its name
Serene location, surrounded by the lagoon
Very peaceful, very quiet .. lives up to its name and is surrounded by the lake. Nicely landscaped resort, very friendly staff but a bit of a challenge on English(a "Yes, Sir" does not mean that they have understood you !). Good food. Cons - Remote location, nothing much to do in the surroundings, no choice but to eat in the resort. The nearest beach is about 40 mins away and a round trip will set you off by ~ Rs 700. The resort could probably develop a few local activities.
Reviewed March 29, 2012
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2.7
vinay from India
Couple
Lake View Villa
Stayed 1 night in March 2012
horrible experience
location
waste of money and time....poor maintenance and the rooms are stinking..low quality service...pathetic..
Reviewed March 11, 2012
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8.7
James from United Kingdom
Group
Lake View Villa
Stayed 5 nights in January 2012
Beautiful location with excellent staff
Location,its quiteness,its beauty
Quality of food was good but on one or two occasions the quantity was lacking .The staff throughout the area from serving staff,to the cleaners and reception staff were most courteous and helpful and wannted you to enjoy your stay .Did try and book a sunset cruise but it was not available .Whilst it mentions indoor games -did they just comprise the table tennis table and outdoor games the badminton court - a booklet telling you these things would have added to the enjoyment of being in a place close to paradise
Reviewed February 07, 2012
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6.0
Magnus from Sweden
Family with teens
Heritage Villa
Stayed 5 nights in December 2011
Nice place, but it needs refurnishment
The setting was great!
The setting was great, but the management was poor! It needs renovation! The new year was fantastic with local people dancing on the stage!
Reviewed January 07, 2012
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3.7
Carmen from Spain
Family with teens
Heritage Villa
Stayed 2 nights in December 2014
Alejado de todo, precioso paisaje, mal mantenido.
Maravilloso entorno, mucha tranquilidad enrome jardín con piscina.
Es necesario disponer de un medio de transporte ya que el hotel está, solitario, a una media hora de Varkala, la población playera y turística más cercana. El edificio del lobby central y las villas ( habitaciones dobles) están repartidos por un bonito jardín con cuidadas plantas, hamacas y puentecitos que cruzan pequeños canales en medio del precioso paisaje de las backwaters. Las palmeras llegan al borde del agua y las aguas tranquilas reflejan el panorama. El problema es que es un hotel muy mal mantenido, incluso para el standard de La India. Muebles viejos y poco cuidados, los sanitarios del baño rajados, las habitaciones necesitan una capa de pintura, las cortinas tienen enganches rotos, los teléfonos de nuestras dos villas no funcionaban y por la noche tuvimos que ir a recepción ( a 5 minutos caminando) por 3 veces para pedir repuestos de papel de wc ( dejaron el rollo vacío sin recambio), el ventilador hace un ruido agudo que impide dormir bien, nos quejamos y aseguraron que lo arreglarían para la segunda noche, ¡no hicieron nada!. Se disparó un ruidoso aparato eléctrico por la noche ( que colgaba de la pared por dos hilos). En resumen debió ser un hotel de 4 estrellas en su día, pero actualmente ha perdido totalmente el nivel de calidad y sólo conserva su magnífico entorno y su bonita arquitectura. Una advertencia, ¡ cuidado con las hamacas del jardín!, están colgadas de cocoteros y al salir de la habitación vimos un coco caído sobre el lugar de la hamaca donde se apoya la cabeza. Deberían proteger con una red los racimos de cocos.
Reviewed December 28, 2014
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7.3
Rainer from Germany
Couple
Lake View Villa
Stayed 7 nights in November 2011
Romantisch und einsam gelegen
Wer Ruhe inmitten eines schönen Seenpanoramas braucht, ist hier richtig
Abseits vom Schuss auf einer Landzunge im See gelegen, viel Grün. Wäre das Seewasser sauberer, hätten wir es genossen, hier zu schwimmen. Leider ist davon absolut abzuraten. Immerhin gibt es einen Pool zum Planschen. Das Personal ist höflich und zuvorkommend. Mangels Alternativen in der Nähe ist man auf das einzige Restaurant angewiesen, mit durchschnittlicher bis guter Essensqualität. Man wohnt in Cottages, die jeweils einen kleinen Vorgarten und eine Terrasse mit Seeblick besitzen.
Reviewed December 08, 2011
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4.8
Stephan from Finland
Family with teens
Heritage Villa
Stayed 2 nights in December 2016
Hotelli keskellä ei mitään!
Ei palveluja, ei kauppoja, ei ravintoloita. Hotelli. Ja ympärillä vain hökkeleitä Varkalaan asti. Älä mene!
Reviewed January 04, 2017
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9.7
Liudmila from Russia
Solo traveler
Lake View Villa
Stayed 3 nights in February 2014
Очень хорошо
Чистота , уютно , прекрасный персонал
Пребывание прошло хорошо , есть только один минус , далековато от цивилизации , хорошо подойдёт для молодожёнов , номера уютные , чистые , территория отеля ухоженная .
Reviewed February 18, 2014
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Aquasserenne
|Good 6.2
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