Aqueen Heritage Hotel Joo Chiat
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Aqueen Heritage Hotel Joo Chiat

51 Joo Chiat Road, Singapore , East Coast, Singapore, Singapore, 427373
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     Aqueen Heritage Hotel Joo Chiat

    Guest reviews

    7.9
    Very good
    /10
    (304 reviews)See what guests said
    10.0
    Exceptional

    "The rooms may have been smaller than your higher end hotels..."

    Mark

    -

    May 23, 2018

    8.5
    Excellent cleanliness
    Recommended by 93% of guests

    Property highlights

    Things you'll love

    • 730 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Very good
    Location
    7.8
    See map
    Very good location - 2.97 kilometers from city center
    Nearby
    Popular
  • Joo Chiat Complex70 m
  • Geylang Serai Market200 m
  • Malay Cultural Village270 m
  • Malay Village270 m
  • Home’s Favourite Cookies & Durian500 m
  • Geylang Serai Wet Market560 m
  • Peranakan Terrace Houses570 m
  • City Plaza590 m
  • Shenton Medical Group620 m
  • Scanteak630 m
  • Value for money8.0
    Distance to city center10 KM
    Location rating7.8
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport11.0 km
    Select your room
    Deluxe
    Deluxe
    ...
    • Room size: 19 m²/205 ft²
    • Street view
    • 1 queen bed or 2 single bed...
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    Superior
    Superior
    ...
    • Room size: 14 m²/151 ft²
    • Street view
    • 2 single beds or 1 queen be...
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    Standard Twin
    Standard Twin
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    • Shower
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    Double Room
    Double Room
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    Twin Room Superior Queen
    Twin Room Superior Queen
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    Double room Deluxe Twin
    Double room Deluxe Twin
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    Superior Room ST
    Superior Room ST
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    Deluxe Room
    Deluxe Room
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    Deluxe Room ST
    Deluxe Room ST
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    Double Deluxe
    Double Deluxe
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    Have a question for Aqueen Heritage Hotel Joo Chiat?

    What people love about the property

    • 8.8
      Excellent

      "The rooms and hotel have a lovely peranakan theme that is indicative of the Joo Chiat area."

      Nathaniel

      |

      December 20, 2018

    • 9.2
      Exceptional

      "The hotel was comfortable."

      vinay

      |

      October 21, 2018

    • 8.0
      Very good

      "Good location and comfortable stay."

      Ida

      |

      December 3, 2017

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    More about Aqueen Heritage Hotel Joo Chiat

    More about Aqueen Heritage Hotel Joo Chiat

    9.6
    Exceptional

    "All in one: We were very content with the service, the staff..."

    Nadine

    |

    November 24, 2018

    An overview

    Show less

    What they offer

    8.0
    Very good

    "Extremely cold aircon - Warm Receptionists ie: Syed - flexib..."

    Sarah

    |

    January 14, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Fourplay Kitchen and Bar
    1.2 km American, European, Japanese
    Nine Thirty by Awfully Chocolate
    1.2 km American
    Group Therapy Coffee
    1.3 km American, Cafe, International
    Asian cuisine
    Asian cuisine
    Kampong Cafe
    30 m Asian, Chinese, Halal
    Pappa Mia
    140 m Asian, Malaysian
    Traditional Haig Road Putu Piring
    170 m Asian, Malaysian, Mediterranean
    Chinese cuisine
    Chinese cuisine
    Fresh Steam Crabs
    240 m Chinese, Seafood
    Rochor Beancurd House
    870 m Chinese
    captain leo
    1.2 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (304)Booking.com Reviews (240)
    7.9
    /
    10
    Cleanliness8.5
    Facilities7.3
    Location7.8
    Service8.1
    Value for money8.0
    Provided by verified guests of Agoda
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    All guests (304)
    All room types

    Show reviews that mention 

    Showing 131 verified guest comments
    12345
    8.0
    Excellent
    Sarah from Singapore
    Couple
    Superior
    Stayed 1 night in February 2019
    Fantastic Housekeeping and front desk !”
    The housekeeping team is very meticulous. They remember small details like how may towels I need , pillows, amenities etc it’s the small details that count and it made it a very enjoyable and lovely stay. The late checkout being provided by the front desk also made my day and the complimentary carpark in such a prime location made it a great staycation choice !
    Reviewed February 25, 2019
    7.2
    Very good
    Hao from Vietnam
    Solo traveler
    Superior
    Stayed 1 night in February 2019
    Good location and Staff ‘s very nice”
    I ‘ll comeback , when I go to Singapore
    Reviewed March 01, 2019
    7.2
    Very good
    colin from Australia
    Family with young children
    Superior
    Stayed 1 night in September 2018
    Very good”
    Clean room and friendly, courteous and helpful staff.
    Reviewed February 23, 2019
    8.0
    Excellent
    Lili from Malaysia
    Family with young children
    Superior
    Stayed 1 night in December 2018
    Very good”
    The staff rating is for the man and the lady overseeing/supervising the lobby area during the late morning on 24/12/18, NOT for the girl at the front counter. The girl at the front counter gets 5 star ratings.
    Reviewed December 25, 2018
    8.8
    Excellent
    Nathaniel from Canada
    Family with teens
    Superior
    Stayed 6 nights in December 2018
    A Jewel In Joo Chiat (Singapore)”
    I am taking the time to write this review because I would like to spread the word on this gem of a boutique hotel. It doesn't have a gym or a swimming pool, but it makes up for it in its wonderful staff, cleanliness, and decent sized rooms. One of the standout front desk agents, Syahindah, was especially delightful as she made sure that my father and I felt welcomed, and were well taken care of. The rooms and hotel have a lovely peranakan theme that is indicative of the Joo Chiat area. The location is near lots of eateries, both halal and non-halal options, and there is a supermarket just across the street. Best of all, there are 2 self serve laundromats within 250 m of the hotel. Although the MRT (rail system) is a bit of a hike away (12 min walk), grabbing a cab or private hire car is simple and quite affordable. All in all, if you want to soak in East side living in Singapore, with lots of instagram worthy shophouses, at a bargain of a price, this hotel is for you!
    Reviewed December 20, 2018
    8.4
    Excellent
    Dhennize from Philippines
    Family with young children
    Superior
    Stayed 4 nights in May 2018
    Excellent”
    The room is so clean. We stayed here for four nights and each time we go come back from a tour, the room is good as new. The staffs are nice too. However, you have to walk about 12 to 15 minutes for the nearest MRT(Paya Lebar). Bus stop is near. Just about 3 to 4 minutes walk. Fairprice convenience store is just beside the hotel.
    Reviewed May 08, 2018
    9.2
    Exceptional
    Hameed from United Kingdom
    Couple
    Superior
    Stayed 7 nights in April 2018
    Exceptional”
    The staff from Management down to Housekeeping are so friendly and warm and can't do enough to please you. The rooms are lovely. The Hotel is newly build and beautifully decorated and furnished with plenty of room to relax away from the hustle and bustle. Aqueen Hotel has everything. Can't wait for out next visit.
    Reviewed April 25, 2018
    8.8
    Excellent
    Nafisah from Singapore
    Family with young children
    Superior
    Stayed 1 night in February 2019
    Short Trip for my guest”
    My guest feels so happy with the service and the convenient location of this hotel. The friendly and warm welcome from the help desk counter service.
    Reviewed February 26, 2019
    7.6
    Very good
    Nurliyani from Malaysia
    Couple
    Superior
    Stayed 2 nights in November 2018
    Splendid stay!”
    We love our stay in Aqueen Heritage Hotel in Joo Chiat! I definitely will recommend this hotel to other of our friends. It is also super cheap - the fact that we are paying less than 100SGD/night is great as well!
    Reviewed December 03, 2018
    8.0
    Excellent
    Andre from Thailand
    Solo traveler
    Superior
    Stayed 4 nights in November 2018
    Comfy and Clean Room and Shower”
    The Staff especially at the reception was very friendly and helpful, over average compared to other hotels and the location if u don't mind walk 10 minutes to the train or the bus (2 minutes) convenient. The rooms, bed and shower/bathroom are very nice and super clean. The only negative thing is, that currently Chinese Mainlander Tour groups are checking in after midnight daily and making an immense noise. Their apparently are not used to go travelling and think all other customers don't need to sleep once they arrive. They visit each other in all rooms, like a bunch of chickens running around nervously, shouting and talking very noisy, mostly with banging doors and in the ganway and talking very loud in front of my room often and same early morning when they wake up again. The reception staff should advise those guests and their tour guides, more clearly to be quiet in the hotel. Was a bit a headache for sleeping daily around 12-1.3am and 6-7am again huge noise when they all wake up.
    Reviewed November 29, 2018
    5.2
    desiana from Indonesia
    Family with young children
    Superior
    Stayed 2 nights in November 2018
    bad experience”
    we checked in at 10pm at night, felt very tired and sleepy. at 3am in the morning, hotel staff opened our room door with an excuse that their system showed that our room been checked out and he need to checked our room. such a stupid excuse. no matter what excuse, nvr heard a hotel staff can simply open the hotel room that had been checked in , in the middle of night. luckily we got use the double lock but still we felt uneasy for this incident. when we complained in the morning to the receptions called SHAWN,and demanded his manager to checked for us and give us an answer. he just give an irresponsible answer that his manager is on his off day,only able to check on Monday, since now is weekend. after some argument shawn (the receptionist), only he called up the manager to report this incident.
    Reviewed November 20, 2018
    10.0
    Exceptional
    Ranjit from India
    Family with young children
    Superior
    Stayed 4 nights in November 2018
    Nice functional hotel”
    Nice functional hotel, with a warm friendly staff. Lot of shopping options and restaurants in the vicinity.Though the rooms are a bit small,will make sense for someone for whom room size is not a priority.
    Reviewed November 10, 2018
    8.0
    Excellent
    James from United States
    Solo traveler
    Superior
    Stayed 1 night in October 2018
    Very good”
    It's in a neighborhood so convenient to food court and shopping area. It's a big of a hike to the Paya lebar MRT (800 meters) but taxis are readily available. The staff are friendly. The rooms are small but clean and well equipped. For an overnight stay it's an ideal location, 15 minutes from Changi and about the same from Orchard area.
    Reviewed October 16, 2018
    6.0
    WEI from Singapore
    Couple
    Superior
    Stayed 2 nights in October 2018
    room & staff”
    - a check in Chinese male staff was kinda rude and his voice of tone seems annoyed somehow when I check in. -check in staff at counter seems can't be bothered when guest check in. -staff at counter was happily playing with their mobile texting and games. -last day when I check out saw my room toilet got a baby lizard near the mirror.
    Reviewed October 07, 2018
    8.0
    Excellent
    Sarah from Singapore
    Solo traveler
    Superior
    Stayed 1 night in January 2019
    Great experience !”
    - Extremely cold aircon - Warm Receptionists ie: Syed - flexibile - fantastic location for food and amenities I would definitely recommend this hotel and come back again.
    Reviewed January 14, 2019
    10.0
    Exceptional
    ENG from Singapore
    Couple
    Deluxe
    Stayed 5 nights in December 2018
    Good location, clean room and friendly staff”
    Good location with ease of getting transport to city area and food center. Clean room and friendly, courteous and helpful staff. Enjoyed staying here.
    Reviewed January 02, 2019
    8.0
    Excellent
    Duc from United States
    Couple
    Superior
    Stayed 3 nights in January 2018
    Comfortable Stay”
    Extremely clean facility. Shower was amazing, and bed was super comfortable. Nice neighborhood, with many food and shopping options. A bit far from the city center which is easily accessible by a 15 -20 minute commute on public transit. Would definitely stay here again!
    Reviewed January 22, 2018
    8.4
    Excellent
    Mark from Australia
    Solo traveler
    Superior
    Stayed 1 night in October 2017
    Clean, boutique, right size for a single or couple, $$ value 5 star”
    Very boutique hotel newly completely renovated in a stylish manner old world Reno. Will return, close to all local amenities East coast, geylang. A taxi drive to Orchard Rd Clark quay etc but the fantastic pricing definitely offsets this. I've stayed in some of the brand hotels Marriott Merchant Court, Conrad etc but this is value for money..
    Reviewed October 20, 2017
    8.0
    Excellent
    Joseph from Philippines
    Group
    Superior
    Stayed 2 nights in June 2017
    Very good”
    Since we were a big group, some of us split and checked in at Aqueen which is just across Champion Hotel. Price of Aqueen was a bit higher and rooms were smaller than Champion. Again, location was an issue because it was 12-15 minutes walk to the MRT.
    Reviewed June 29, 2017
    10.0
    Exceptional
    Ty from United States
    Solo traveler
    Superior
    Stayed 2 nights in May 2017
    Great place to stay”
    This is my second time staying at Aqueen. When I find a hotel I like, I keep coming back. This is definitely one of them. I love the location, it's near the Geylang neighborhood. This is where the locals eat. So many restaurants and hawker stalls to choose from and everything is open late. Alwadi is near the hotel and is open 24 hours. A block west is Haig Road, where there are a lot of hawker stalls, but they tend to be open during the day. If you venture further west on Geylang Road, then you'll see restaurant after restaurant. As for the hotel, it's always clean, the staff are friendly and helpful. I like staying outside of the touristy areas. This is a great place to stay,.
    Reviewed May 26, 2017
    12345
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    Aqueen Heritage Hotel Joo Chiat
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    • Very good location
    • Singapore Flyer
    • Eunos MRT Station is within 0.74 km