8

Excellent
8.2% this month
/10
(3,211 reviews)See what guests said
Highly rated by guests – 86% would recommend
Housekeeping124
Shops12
View9
See map

7.9

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Gardens By The Bay East 4.5 km
Singapore Flyer 4.8 km
Cloud Forest 5.1 km
Sands Skypark Observation Deck 5.3 km
Orchard Road 6.4 km
Chinatown 6.9 km
Singapore Botanic Gardens 8.5 km
National Orchid Garden 8.6 km
Night Safari 14.3 km
Singapore Zoo 14.3 km
Nearby landmarks
Paya Lebar Square Retail 350 m
Vanda Fine Clothing 380 m
SingPost Centre 400 m
Singapore Post Centre 430 m
Shenton Medical Group 450 m
Paya Lebar MRT Station 450 m
Sri Shivan Temple 490 m
Carpark 520 m
Geylang 540 m
Art Retreat 550 m
Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved)

"Very peaceful stay with good view and comfortable beds."

Adeline - May 11, 2022
Superior Room - Guestroom Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved)
Exterior view Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved)
Lobby Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved)
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Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved)

33 Jalan Afifi Singapore , Geylang, Singapore, Singapore, 409180 - See map

In addition to the standard of SG Clean, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Geylang part of Singapore, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gardens By The Bay East. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Attention

This property is in high demand!

28 travelers have booked today.

SG Clean

SG Clean denotes businesses that adhere to high standards of public hygiene.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property."
  • 440 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Laundry service

Value for money7.9
Distance to city center14 km
Location rating7.9
Nearest airportSeletar Airport (XSP)
Distance to airport10.6 km

Rooms available at Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved)

Excellent
Room comfort & quality

8.5

Premier Room
...
  • Room size: 21 m²/226 ft²
  • Street view
  • 1 queen bed or 2 single bed...
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Superior Room
...
  • Room size: 12 m²/129 ft²
  • Street view
  • 1 double bed or 2 single be...
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Deluxe Room
...
  • Room size: 18 m²/194 ft²
  • Street view
  • 2 single beds or 1 double b...
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Signature Room
...
  • Room size: 28 m²/301 ft²
  • Street view
  • 1 king bed
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[12 Hours Stay] From 10pm to 10am - Superior Room
...
  • Room size: 13 m²/140 ft²
  • Outdoor view
  • 1 queen bed or 2 single bed...
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Superior Double or Twin Room
...
  • Room size: 12 m²/129 ft²
  • Street view
  • 1 double bed or 2 single be...
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 18 m²/194 ft²
  • Street view
  • 2 single beds or 1 double b...
Enter dates to see prices
Premier Double or Twin Room
...
  • Room size: 21 m²/226 ft²
  • Street view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Signature Suite
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Queen Or Twin
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices

Frequently asked questions

Does Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved) have a hot tub?

Aqueen Hotel Paya Lebar (SG Clean, Staycation Approved) does not have a hot tub.

How much does it cost to stay at Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved)?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved)?

For those who wish to drive their own cars, Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved) has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved)?

Children can enjoy breakfast at no additional charge. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

Can special events be hosted at Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved)?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and engagements can be hosted at Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved). Small or intimate events like entertainment events and honeymoons can also be accomodated. Music entertainment service is offered to help your event go smoothly.

Can business events be hosted at Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved)?

On-site venues and convenient event services make Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved) an ideal choice for hosting events such as corporate events and meetings. The venue available at the hotel can accommodate you and your guests. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved)?

Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved) does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved)?

The closest train, metro, or bus station is Paya Lebar MRT Station, 440 m away from Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved).

What restaurants are nearby Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved)?

Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved)’s neighborhood is Geylang which includes popular restaurants such as Mos Burger, Jie Bakery and Confectionery and Blocs Inc..

What popular shopping places are close to Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved)?

Located in the Geylang area, Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved) is close to great shopping choices like Paya Lebar Square Retail, Vanda Fine Clothing and SingPost Centre.

What are popular attractions near Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved)?

Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved)’s location in the Geylang neighborhood makes it close to famous attractions including Sri Shivan Temple, Geylang and Malay Village.

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Explore the neighborhood

What people love about Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved)

  • 10

    Exceptional

    "Very peaceful stay with good view and comfortable beds."

    Adeline

    |

    May 11, 2022

  • 10

    Exceptional

    "Facilities were great too!"

    Adeline

    |

    May 11, 2022

  • 10

    Exceptional
    Cleanliness

    "Good staff, very clean and comfy really love it and near to shopping mall"

    Pujiati

    |

    May 9, 2022

Property ranking|Compared to 568 Singapore properties
See all rankings
Room comfort score
8.5/10
Cheapest price score
Cleanliness score
8.4/10
Value for money score
8/10
Better than
92
%
of Singapore properties
Better than
84
%
of Singapore properties
Better than
79
%
of Singapore properties
Better than
71
%
of Singapore properties
Overall rating:

8

Excellent
3,211 reviews
Cleanliness
8.4
Facilities
7.3
Location
7.9
Read all reviews >
What travelers say they love:
The room is very neat and clean.
Low from Singapore
Couple
More about Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved)

More about Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved)

Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved)

Take advantage of the many attractions Singapore has to offer with a stay at Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved).
Have a hassle-free trip while enjoying the services and amenities offered by Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved). Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Singapore even more convenient. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved) guarantee a comfortable stay for all travelers. Some rooms at Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved) are equipped with air conditioning for your convenience. The hotel also offers a refrigerator, bottled water and a coffee or tea maker in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. The most popular local attraction is probably Singapore Flyer only 4.7 km away. Get a photograph of yourself in front of Sands Skypark Observation Deck located 5.3 km away, a must-see for anyone visiting Singapore.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 83% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 92% of other accommodations in Singapore.

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Amenities and facilities
Very good
Facilities

7.3

Most talked about facilities

Housekeeping

67 mentions

Breakfast

13 mentions

Food & Dining

4 mentions

Swimming Pool

4 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area

Access

  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Mirror
  • Non-smoking
  • Refrigerator
  • Shower
  • Smoke detector
  • Smoking allowed
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
  • Halal
Restaurants on site

Petite Menu

  • Cuisine: Asian, Local
  • Menu: Buffet, A-la-carte
Location
33 Jalan Afifi Singapore , Geylang, Singapore, Singapore, 409180
Very good
Location

7.9

Airports

  • Seletar Airport (XSP)
    10.6 km 21 min drive
  • Singapore Changi Airport (SIN)
    12.1 km 19 min drive

Public transportation

  • Paya Lebar MRT Station
    450 m 5 min walk
  • MacPherson MRT Station
    580 m 9 min walk

Hospital or clinic

  • Shenton Medical Group
    450 m 7 min walk

Shopping

  • Orchard Road
    6.4 km

Convenience store

  • 7 Eleven
    40 m

Cash withdrawal

  • ATM
    40 m 1 min walk
What's nearby

Popular landmarks

  • Gardens By The Bay East
    4.5 km
  • Singapore Flyer
    4.8 km
  • Cloud Forest
    5.1 km
  • Sands Skypark Observation Deck
    5.3 km
  • Orchard Road
    6.4 km
  • Chinatown
    6.9 km
  • Singapore Botanic Gardens
    8.5 km
  • National Orchid Garden
    8.6 km
  • Night Safari
    14.3 km
  • Singapore Zoo
    14.3 km

Nearby landmarks

  • Paya Lebar Square Retail
    350 m
  • Vanda Fine Clothing
    380 m
  • SingPost Centre
    400 m
  • Singapore Post Centre
    430 m
  • Shenton Medical Group
    450 m
  • Paya Lebar MRT Station
    450 m
  • Sri Shivan Temple
    490 m
  • Carpark
    520 m
  • Geylang
    540 m
  • Art Retreat
    550 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • A cash security deposit of SGD 100 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • The minimum age required to check in is 18 years.
  • In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details. Minimum age of guest(s): 18 years old.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Distance from city center14 km
  • Travel time to airport (minutes)11

The property

  • Number of bars/lounges0
  • Number of floors10
  • Number of restaurants0
  • Number of rooms 162
  • Year property opened2015
  • Most recent renovation2015

Reviews of Aqueen Hotel Paya Lebar (SG Clean - Staycation Approved) from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.4
Facilities7.3
Location7.9
Room comfort and quality8.5
Service8.2
Value for money7.9
High score for Singapore
Rating
9+ Exceptional (158)
8-9 Excellent (89)
7-8 Very Good (174)
6-7 Good (53)
<6 Below Expectation (103)
Time of the year
Mar - May (132)
Jun - Aug (141)
Sep - Nov (141)
Dec - Feb (163)
All guests (2,004)
All room types
All languages

Show reviews that mention 

Showing 577 verified guest comments
12345
9.6
Exceptional
MacCrae from Australia
Solo traveler
Double or Twin SUPERIOR - BED AND BREAKFAST
Stayed 1 night in January 2018

Exceptional”

I totally recommend this hotel. I will definitely stay here next time I come to Singapore. Location is excellent. Level, easy walk to Paya Lebar MRT station- 10 minutes max. On the same MRT line as Changi Airport. Choice of two MRT lines going through Paya Lebar. Quiet area. Useful range of shops at MRT station. Looking at the fire evacuation map, my room was one of the smallest- ok for one person, but may be a bit small for two people. The room was always cleaned very well. The staff have been excellent. My comment about a minor irritation brought an almost instant knock at the door to attend to it. Another staff member made several phone calls on my behalf to SingPost to sort out a postal problem I had with them, and then arranged for a car to pick up me and my parcel to get me back to the post office to post it. I cannot praise the actions of this person enough. For what I wanted- a bed in a room which was clean, comfortable and convenient, this hotel was excellent. Highly recomm

Reviewed January 29, 2018

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9.2
Exceptional
Malia from United States
Couple
Superior Room
Stayed 1 night in January 2018

Conveniently close to MRT”

My bf and I stayed here for the night. I had an early 6AM flight to catch in the morning and he started work at 10:30 AM in one of the office building atop paya lebar square. We needed a hotel that was convenient for the both of us and I chose this one. The room was smaller than I imagined but it was clean and comfortable and the balcony allowed us to have a fresh breeze in the room rather than using the aircon. The only problem I had with this hotel is that the lighting in the bathroom is super dim. Maybe in the future replace them with brighter lights? Other than that I liked the hotel. The lobby is beautiful and check in went smoothly. Due to the rainy weather, the hotel staff also offered us umbrellas to use when we left the building to walk to the MRT station which is about 8 min away. There's a sign near the walkway telling you how far everything is. All under 10 min. Though the location of the hotel is an odd spot, it's fine. Would stay again if needed.

Reviewed January 20, 2018

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9.6
Exceptional
grace from Malaysia
Group
Superior Room
Stayed 1 night in April 2019

Near mrt”

Near mrt , just need some walk and across a road to paya Lebar square. Convenient store just next to hotel ,petrol station . Is raining day for my 3 night stay, hotel have umbrella to borrow too.No issue if find breakfast early in the morning like 7am. paya Lebar square 5 minute walk From hotel,Many restaurants already open. Food variety and nice to eat. Food at Cafe 2b next to mrt entrance is cheap and yummy too. Front desk is helpful , room is clean.

Reviewed April 24, 2019

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9.6
Exceptional
MacCrae from Australia
Solo traveler
Superior Room
Stayed 8 nights in January 2018

Exceptional”

Excellent location- on the same MRT line as Changi Airport and Paya Lebar MRT station has two MRT lines. Quiet location. 10 minute easy, level walk from station. Very clean. All staff were friendly and reception staff solved a problem I had with SingPost very competantly, quickly and totally successfully. They were excellent. I will stay there again next time I am in Singapore. Totally recommend this hotel.

Reviewed February 01, 2018

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8.4
Excellent
Timothy from Singapore
Solo traveler
Deluxe Room
Stayed 7 nights in July 2019

Practical, clean accommodation”

The Aqueen Hotel Pays Lebar is a sensible choice if you want a clean, efficient, modern, no-frills hotel not too far from an MRT station and bus stops. It's not super-luxurious, but it is very clean and tidy and quite new (I think). The location is about half way between the city centre and the airport, not convenient if you have appointment in the west of Singapore, but OK for central and eastern parts. I am not familiar with other hotels in the same chain.

Reviewed July 25, 2019

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9.6
Exceptional
Meg from Philippines
Family with teens
Deluxe Room
Stayed 3 nights in July 2018

Good location”

Checking in was such a breeze. Staff are attentive and promptly responds to our requests. The breakfast is good, with choices of continental and asian dishes. The location of the hotel is walking distance to Paya Lebar Square and Paya Lebar MRT Station, so it's a big plus! Overall experience is excellent! Thank you!

Reviewed August 01, 2018

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8.4
Excellent
Wei from Singapore
Solo traveler
Superior Room
Stayed 3 nights in June 2018

Excellent”

Stayed over 2 period in two different rooms, the lower floor room has strong water pressure at the shower. Maybe challenging for some to get the required water temperature without a struggle. Housekeeping staff will only “TOP up” missing toiletries like shower cap or Cotton buds instead of replacing it with the whole “entitled” replacement. (Each room is Given a toiletries box) I was there for 4days. Location is perfect, minutes walk to a 24hours petrol kiosk with a mini mart as well as the train subway Paya Lebar MRT station which is next to 2 shopping Malls. Booking of taxi is pretty easy and Drivers have no issues locating the hotel. Lift access is only by floor ... which is impressive for security but can be a hassle if u have friends or relatives on other floors. Level 2 has a cafe that serve valued for money meals and set lunches. Lobby staffs are accommodating and helpful with change request, printing of documents and information request.

Reviewed June 12, 2018

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9.0
Exceptional
Pui from Singapore
Couple
Superior Room
Stayed 1 night in December 2015

Nice room”

Room, service, cleanliness

Nice and comfortable room for a 3 star hotel. Received a heartwarming box of chocolate each, probably due to the xmas season. Toilet is clean. However, the water heater took some time to heat up. Location is only 10mins away from paya lebar mrt. Overall, good experience.

Reviewed January 06, 2016

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8.8
Excellent
Kim from Malaysia
Family with young children
Superior Room
Stayed 2 nights in December 2017

Great value!”

Great value, simple small room with shower. Parking is free at the basement of the hotel and there are two MRT stations (Macpherson and Paya Lebar) within short walking distance. There is also a 7-11 at the Shell station nearby. In short, this is a fantastic no frills great value stay. Only two downsides - the pillows are a bit too high for me, and the in room split unit A/C has some airflow noise (not exactly silent) but these are not a big issue for me.

Reviewed December 29, 2017

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9.2
Exceptional
Marie from Philippines
Solo traveler
Superior Room
Stayed 3 nights in August 2019

Great Location”

Great location! Just a 3 min walk to Paya Lebar station as well as 3 malls. The room was clean, and cozy and I got a free upgrade the downside of that was that there were no windows and I felt like I was in a lightly lit cave. But over all the place was nice and the rooftop view was great. The staff was friendly and accommodating too.

Reviewed September 07, 2019

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9.6
Exceptional
Ki from Malaysia
Couple
Superior Room
Stayed 1 night in April 2018

Good value for money & service”

Room is very clean and come with bathtub…Their manager are always helpful to offer me a good service. I even got an free upgrade although I'm late check in. They offer free parking and location is strategic. Nearest MRT Station (Paya Lebar MRT) is only 500m away.

Reviewed May 02, 2018

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10.0
Exceptional
Yihao from Malaysia
Business traveler
Deluxe Room
Stayed 2 nights in September 2019

Great for work and pleasure ”

Its near to shell station so 24hr convenient shop available and also 5min walk to mrt paya lebar with malls next to it. Clean and big enough for 2 pax 1 room. All basic amenities available.

Reviewed September 29, 2019

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8.0
Excellent
Muhammad from Singapore
Couple
Superior Room
Stayed 1 night in August 2020

All almost perfect except for TV channels. ”

Surprisingly the hotel is quiet although it's near to the busy P.I.E highway. About 7 to 10 min walking distance from Paya Leba MRT. The staff if wonderful.. very friendly especially the malay pregnant lady. (Forgot her name.. sorry!) Inside the room everything is neat and clean.. not much mold from the corner of the toilet basin or shower area... still they can do better and I hope they will. Bed was nice, not hard not soft.. just nice and the pillows too. Motorcycle parking in the basement is quite limited and it was a messed with Malaysian plate motorcycle. As normal, they did not follow the proper way of parking, 1 lot squeezed 2 or sometimes 3 bikes. I believed if they are able to park their bike on top of each other they would do that but I think to much effort for them. I was lucky to get a parking space for my bike down there! Ok, enough with the parking drama... now the biggest issue here is the tv channels! I can't believe that these kinda quality hotel doesn't have HBO or any other cable channels... not even Netflix or YouTube acceess! All ONLY local channels that is available. So its really really boring! And very disappointed! If you would like for a staycation for movie marathons, I suggest choose other hotels such as Hotel 81 or Hotel BOSS. They have a very very good tv channels options like Netflix YouTube and easy to surf the net by using their tv with their tv controllers (Hotel BOSS) All the best people of the world!

Reviewed August 13, 2020

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8.4
Excellent
Mariah from Singapore
Couple
Superior Room
Stayed 1 night in August 2019

Excellent”

Hotel facilities was good, clean, good bed and great toilet. However staff gave us free upgrade from superior room to premier room with no windows. Which was a letdown, felt like we were in a box. Aside from that, staff working on 9th august around 1250 am was very unfriendly. Asked for an extra bottle of mineral and she rudely replied there is already a couple of bottles in our room - which we were aware of but we requested for extra. Also a staff who was pregnant i think, don all black had an unfriendly face, not once did we see her smiling in front of the guests at the front counter. Sad how staffs are not of quality customer service especially working in a hospitality industry. Ive seen staffs working in cheaper budget hotels who have more friendlier and of high quality service as compared to the ones working in aqueen on 9th august. Hope they know how their service greatly affects the guest stay in the hotel even if the facilities are good.

Reviewed August 12, 2019

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9.6
Exceptional
Ju from Singapore
Couple
Superior Room
Stayed 1 night in December 2019

Exceptional”

The room was clean and cosy. Got a free upgrade and had pretty decorations as it was our anniversary. Less than 10 mins walk to Paya Lebar Mrt.

Reviewed January 04, 2020

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9.6
Exceptional
Ser from Malaysia
Couple
Superior Room
Stayed 1 night in December 2017

Will come back to stay again”

Very good service. Worth for staying here. Near by to Paya Lebar Mall and Singpost mall with MRT. Easy to travel and having fun in walking distance.

Reviewed December 22, 2017

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7.7
Very good
ANA from Philippines
Family with teens
Deluxe Room
Stayed 3 nights in August 2015

Clean Hotel”

Clean rooms, strong and free wifi, efficient house keeping

Clean and new hotel and smells good. With complimentary bottled water, coffee and tea. Not much of a choice in their buffet breakfast. Better to just eat at nearby mall at Paya lebar Square.Not that near to MRT Paya Lebar Station. About 15 mins walk or more than 2 blocks away. Overall would still recommend to those who want to avoid the chaos of orchard road.

Reviewed August 24, 2015

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8.4
Excellent
Muhammad from Malaysia
Couple
Superior Room
Stayed 1 night in December 2018

Excellent location ”

Just right for every traveller, the hotel is situated near to the highway so it has easy access if you come by car. If you travelled by bus or by air it is also near the paya lebar mrt station. you can also travel using bus and the bus stand Curtis centre is even nearer. Will stay again here.

Reviewed December 11, 2018

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10.0
Exceptional
Wee from Malaysia
Business traveler
Superior Room
Stayed 1 night in June 2019

Never disappointed me”

Have been staying at Aqueen Payar Lebar for two times and the receptionists are always very helpful in arranging the best room for me.

Reviewed November 05, 2019

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9.6
Exceptional
Marinel from Philippines
Family with young children
Superior Room
Stayed 3 nights in July 2016

Good location”

I love how this hotel is located near the Paya Lebar MRT station and just around 10 minutes away from the airport. Very good service.

Reviewed July 18, 2016

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