ملاحظات مهمة من مكان الإقامة
■إشعار بتجديد غرفة الضيوف اعتبارًا من 2 أكتوبر 2023
ابتداءً من 2 أكتوبر 2023، سنبدأ أعمال التجديد بهدف تحسين راحة غرف ضيوفنا وتوفير رفاهية حديثة عالية الجودة.
نعتذر عن أي إزعاج قد يسببه ذلك لضيوفنا، على الرغم من أننا نتخذ كل التدابير الممكنة لمنع التلوث الضوضائي.
فترة التجديد
ومن المقرر أن تستغرق أعمال التجديد حوالي 15 شهرًا، من يوم الإثنين 2 أكتوبر 2023 إلى يوم السبت 14 ديسمبر 2024.
ومن المقرر أن يتم البناء 6 أيام في الأسبوع، من الاثنين إلى السبت.
(باستثناء أيام الأحد، والأسبوع الذهبي، والعطلات الرسمية، وعطلات نهاية العام ورأس السنة الجديدة، وما إلى ذلك)
منطقة عمل التجديد
سيتم تجديد غرف الضيوف والممرات في الطوابق من السابع إلى الحادي والثلاثين بالكامل بالترتيب.
تأثير أعمال التجديد
سيتم تنفيذ الأعمال الصاخبة من الساعة 11:00 صباحًا حتى 02:30 مساءً، من الاثنين إلى السبت.
وقد يتولد بعض الضوضاء في أوقات أخرى أيضًا.
التأثير على المبنى
ستكون المطاعم والحانات مفتوحة كالمعتاد.
ومع ذلك، من المتوقع أن تؤثر ضوضاء البناء على بهو الفندق والمطعم والبار من الساعة 11:00 صباحًا حتى 02:30 مساءً بعد أبريل 2024.
*يرجى الرجوع إلى موقعنا الإلكتروني أدناه.
■اليابانية
https://anaintercontinental-tokyo.jp/news/202310-announcement/
إنجليزي
https://anaintercontinental-tokyo.jp/en/news/202310-announcement/
[Power Outage Notice to Guests on 13 and 14 January, 2025]
On 14 January, 2025, from midnight to around 05:00AM, the power will be cut off in the hotel due to periodic inspections of the hotel's power supply facilities in accordance with the hotel's security regulations.
The property apologizes for any inconvenience this may cause and appreciate the guest understanding and cooperation.
Date and time: 14 January, 2025, around 00:00AM to 05:00AM
Lights will be turned off in the lobby and guest rooms, including emergency lights.
The following facilities will not be available during the above period.
Elevators, power outlets, TVs, hair dryers, refrigerators, hot water supply, toilets, air conditioners (heating), lobby pay phones, and all lighting fixtures.
Internet and Wi-Fi in guest rooms will be suspended from 11:30PM on 13 January until 04:30AM on 14 January.
In addition, the operating hours of some facilities in the hotel will be changed.
[Notice of Breakfast]
The property is thrilled to announce that 'Cascade Cafe' and 'Atrium Lounge' on the 2nd floor will be undergoing
renovations to provide you with an enhanced dining experience and improved services.
They will be temporarily closed for renovations from Saturday, September 14, 2024, to Friday,
November 8, 2024. Therefore, breakfast offered at 'Cascade Cafe' will be served at 'The Steakhouse' and
'Unkai Japanese Restaurant' on the 3rd floor.
3FL. The Steakhouse Buffet Style
6:30a.m.-10:30a.m. (Buffet Closure at 10:00a.m.)
3FL. Unkai Japanese Restaurant Japanese Bento Box & Continental Buffet Breakfast
6:30a.m.-10:30a.m. (Buffet Closure at 10:00a.m.)
The property sincerely apologizes for any inconvenience this may cause and appreciate your kind understanding and
cooperation.
Good location but service was lacking”
Ideal Location: Conveniently situated along the Ginza subway line, allowing easy access to Tokyo's attractions. Exclusive Lounge Benefits: The premium floor lounge provides a satisfying breakfast selection and evening happy hour, offering a comfortable retreat. Service Shortcomings: Despite its luxury status, service seemed lacking, possibly due to understaffing. Modern Rooms with Privacy Issues: Recent room upgrades were appreciated, but the opaque bathroom walls compromised privacy. Dated Lobby: The lobby felt outdated, contrasting with the modernized rooms. In summary, while the Intercontinental boasts a prime location and decent amenities, improvements in service, bathroom privacy, and lobby aesthetics would enhance the overall guest experience.
Dear Elizabeth, Thank you for taking the time to share your detailed feedback about your recent stay with us. We truly appreciate your insights and are glad to hear that you enjoyed our convenient location and the exclusive benefits of our Club Lounge. We are pleased that you found the recent room upgrades to be comfortable and we apologize for any inconvenience caused by the opaque bathroom walls. Your feedback is invaluable, and we will certainly review this aspect to improve privacy for our guests. We have also taken note of your remarks regarding the lobby. We hope to have the opportunity to welcome you back in the future. Warm Regards, ANA InterContinental Tokyo
Perfect experience”
If you can swing it, this hotel is worth the money. Depends on your budget. We were doing a quick 2 day stop over before going home from the Philippines just to check it out and chose a central hotel and went big just for the experience. ANA intercontinental was very convenient to get to considering the cost of travel within Tokyo and the free breakfast is one of the best breakfast buffets I’ve ever had. I highly recommend the breakfast. The staff was obviously great and the rooms were clean and the view was great from our room. 5 stars!
Dear Raymond, Thank you for posting such a positive review. We are delighted you enjoyed so much your stay with us and it is a pleasure to read that you enjoyed our buffet breakfast and our convenient location. Your feedback is a source of inspiration, driving us to continue delivering incredible service to all our valued guests. We look forward to seeing you again in the near future. Warm Regards, ANA InterContinental Tokyo
Great place to stay in Tokyo.”
This is my second time staying in ANA Intercon. Loved our Mitzui Suite. We had access to the club lounge, enjoyed their afternoon tea and cocktails. Concierge was helpful in booking restaurants. Housekeeping was great too! Breakfast buffet was delicious with huge variety of options. The area is in Ropponggi, mostly offices, need to take a taxi or probably metro to shopping areas like Ometosando, Ginza or Shibuya. There's Family Mart very close to the hotel. The Metro Station is also a few steps away.
Dear Alaine, Thank you for taking the time to share your feedback on your recent stay with us. We are delighted to hear that you loved the Mizu Suite and enjoyed the Club Lounge. It’s fantastic to know that our concierge team was helpful in booking restaurants and that our housekeeping team met your expectations. We are also pleased that you enjoyed the breakfast buffet and its wide variety of options. We hope to welcome you back soon for another exceptional stay. Wearm regards, ANA InterContinental Tokyo
Good for business travellers”
Excellent hotel, situated close to subway and local area. Perfect for business traveller working in the Roppongi neighbourhood .Excellent breakfast buffet too,
Dear David, Thank you so much for sharing your experience with us! We are thrilled to hear that you found our location convenient and enjoyed our buffet breakfast. We look forward to welcoming you again in the future. Warm Regards, ANA InterContinental Tokyo
Amazing”
Great and beautiful rooms that have been fully renovated. We were so happy to have been upgraded to top floor which offer a view, roomier, comfy beds. The only thing I will be unhappy with will be the pillows. They were way way too soft. Other than that, the amnesties of the room are great
Dear Mary, Thank you for sharing your feedback with us. We are thrilled to hear that you enjoyed our newly renovated rooms. On the other hand, we apologize for any inconvenience caused by the pillows not meeting your expectations. We would appreciate it if you could let us know your pillow preferences in advance to ensure a more comfortable stay during your next visit. We look forward to welcoming you back for another enjoyable stay. Warm regards, ANA InterContinental Tokyo