فندق باستيون أمستردام إيربورت (Bastion Hotel Amsterdam Airport)

I do not see anything you can appreciate in the hote. It’s not worth your money, both in service and facility. I will not consider this hotel on my next holiday trip.

Grils receiption not service mine (every body) / no smile / not goods / I’m not okay. Breakfast a little not enought, not math with the value. It, so bad.

very good experience

Love staying at this hotel. The best so far during my europe trip. The room is so huge and spacious and the bathroom too. Convenient to travel anywhere. Airport bus shuttle service available throughout the day and night. Bed is comfy and room is clean. Check in and check out was smooth and fast. The view is awesome. Highly Recommended 👍🏻👍🏻👍🏻

Good hotel, worth the money and good airport location

Pros: free shuttle from and to airport, makes travel very convenient going from Schiphol airport station to the city area. Spacious and room. Value for money if compared to staying in city area. Cons: shuttle not as punctual and sometimes big bus shuttle not running only left with small van shuttle that fits only 8ppl per ride. Guests have to queue and wait for next one or two rounds to go and back from airport which takes 30mins for one round. Not for ppl with tight schedule. Would be perfect if this can be improved. Overall good stay.

This hotel closed to Airport and easy access, due shuttle bus from airport to hotel. Recommendation to stay while in Amsterdam

Rooms were nice ,

The rooms are too small and very difficult to open and put luggage. Staff are not helpful and not friendly

Very friendly staff. Decent price and facility.

Be careful if you are going to check out in the early morning. There is only a very no professional part time receptionist to entertain you. My bad experience was that guy asking me to pay additional euro46.30 during my check out. But can’t give me the details even I had asking for it, just keep on saying that he just follow the list as stated, how he can knows the charges is. And showing to me the angry face that I can’t leave the Hotel if I don’t pay for it. I just paid (have to)for it as don’t have time to argue with him. After wrote in to the Hotel few hours later to ask for this matter, be informed that those charges was my dinner bill. Luckily I still keep my dinner receipt and immediately sent it back to the hotel. Finally they aggreed to return the money to my credit card(yet to receive), but the point is they didn’t say a single apology word even they have admitted some mistake has being done. I will not go to this hotel again as I still have many choices around that area.

We stayed here twice during our trip to Europe - once at the beginning and once towards the end. It's close to the airport and has shuttles running every half hour. The staff was friendly and efficient. The room was big, comfortable, the bathroom was good too. The room included amenities like coffee, drinking water and a fridge - which we did not actually get at any of the other hotels we stayed at on our trip. The food in the restaurant downstairs was quite good as well. Perhaps the only thing I will complain about is that their front door is kind of small, we had trouble getting our stroller thru.

Inconsistency in billing services. First dinner I asked for the bill; was told I didn’t need one. 2nd night dinner as I was leaving I was told that I needed to sign the bill—hotel’s rules. On my departure I witnessed an argument between desk clerk and guest. Guest wanted a list of charges and was told by clerk that it couldn’t be done.

For a stop-over, I selected this hotel for 3 specific reasons - proximity to the airport, competitive price, and complimentary shuttle transportation around-the-clock. I was satisfied with my decision. The hotel offers a large bus that makes 2 trips per hour from the property to the airport (and for sure 2 trips as well from the airport to the property). I requested early check-in when I made the booking, and was very happy to receive the room upon arrival. Unfortunately, the room had not yet been cleaned and prepared. Except for this situation, I was happy with the room - it featured comfortable beds, a large flat-screen TV with multiple international channels, and a nice bathroom (especially the shower). I appreciated the complimentary coffee and tea. All staff members were extremely competent and professional. I would certainly consider this option again for a stop-over!

Lights out..poor maintenance

The hotel is Fasthotel, clean, close to the airport, free shuttle bus to the airport, a good place to stay in Amsterdam

nice hotel close to airport.

the free airport shuttle makes it so convenient to travel to the airport and to the city. the room is clean and the price is very reasonable

Firstly I have received an email with the directions for the hotel. I took a taxi from central Amsterdam to the location that I have been sent on email which is : Struikheiweg 3, 1406 TK Bussum, Netherlands <-- this one. Our taxi driver was driving us to this hotel and when we arrived surprisingly the gentlemen on the reception said that we are the wrong Bastion Hotel. He called on the phone to another Bastion Hotel and sent us to different one. We had to travel about 40 minutes to get there. When we arrived we went into to hotel to do the check-in but unfortunately it was the wrong one AGAIN!! ( I would like to add that this happened on my birthday and I was so tired , it was about 11 o'clock at the evening and I had to take the flight back to London at 8:45 at the morning on the next day! ) We had to travel about 10 minutes by car (taxi) to the last on. From the second Bastion Hotel they sent us to the third (last) one. Happily it was the RIGHT ONE! When we arrived first of all the doors was locked and we had to wait for someone to unlock the doors. We explained the situation to the receptionist lady and also did show her the email that we have for the hotel location and she confirmed that is wrong one! because we were very angry and she offered us a free drinks and complimentary breakfast as well which I really appreciate but I do not find this enough! Also the room was so small , the water closet was smelling awful as someone was inside before, it was dirty and we were very upset! I am very very upset about the whole situation. I would like to inform you that it is your fault that you have sent me WRONG LOCATION of the hotel!!! I have paid a lots of money for taxi. I did not enjoy my birthday! It was a long journey sending us from one to another hotel, because of the mistake that they made! I would never recommend this hotel to anyone because I am extremely upset!!! I look forward to hearing from this hotel ASAP !

I decided on this hotel for the only reason it being close to the airport. plus points would be that the hotel provided a shuttle to the airport at a scheduled time. if you intend to go into city, you have to get to the airport via the shuttle and take the train from the airport to the city. Staffs'service we found average as they can be rude at times. The food outlets around the hotel is minimal while the restaurant in the hotel does not provide much option. room was small but acceptable.