دورمي إن بريمام أوتارو ناتشورال هوت سبرينج (Dormy Inn Premium Otaru Natural Hot Spring)

Hotel is just in front of train station. Breakfast is excellent, you can get good raw seafood and cooked seafood. Room is wide and good bedding.

Two male front desk staff who were responsible for arranging my check-in and out were so impolite and not helpful. Another highlight of the hotel is the free ramen offered every night from 21:30-23:30. It tastes super bad n I felt thirsty after hving just a few bites. i am still wondering why ppl lined up outside the canteen waiting for this. Its definitely the worst ramen I hv ever tried in Japan lol.

Love the hotspring!

hotel location perfect, just in front of JR station.

Train station is just opposite hotel, free coffee in lobby, free ramen for supper. Only downside - the room was small. Hotel provides parking with charges.

Train station is just opposite hotel, free coffee in lobby, free ramen for supper. Only downside - the room was small.

Good location for major attractions and JR station

Loved staying here: super central, very clean and well organized, very enjoyable hot bath onsen. The breakfast spread in incredible, definitely worth the extra cost to enjoy it!

the location and facility in the hotel are excellent, however the room is too small for two people also we found there is a used condom package in the room, the house keeping could be better. Overall, this hotel is worthy for this price.

Nice Breakfast and Hot Spring Bath

THEY GIVE FREE SOY RAMEN IN THE NIGHT TIME. HOT SPRING WAS GREAT, AND THE LOCATION IS DEFINITELY THE BEST IN OTARU STAFFS ARE KIND, RECOMMEND THIS PLACE!

The hotel is just opposite Otaru Station. Breakfast is superb delicious and varieties. Will definitely come back😊

best palce to stay

Total spend 2 nights here but different room. The Japanese style room is pretty cool and nice. Location is near JR. Walk to Canal is 10 min. You can also take the hop on / bus on tour the city.

This hotel is just opposite in front of JR Otaru Station, With natural hot spring baths and a full sauna and free supper, all guests of this hotel can have a truly relaxing experience I requested to have a non Smoking room but too bad due to over booking the front desk just give me a smoking room and we really can sleep well throughout the night :-((((

the location is really good, room is clean, staffs are nice and the hot springs is the best.

This place is good!! Very cheap and spa is good. Noddle is free, but it is very delicious.

Window view for smoking room is facing light well, actually no view !!! They should tell us before we arrive. Really disappointed.

Staves were very unhelpful. Not so much hospitality in a hotel. We arrived a little early(2ish pm) so we tried to park our car before checking in. A staff came down to the parking lot with an angry face, and just stared at us like we did something wrong. So I started asking since it was kinda awkward, if I can park my car here since I will be staying here for the night. The staff just said no and told me check in time is 3pm and told me to get out, like in the exact words, “get out”. I was quite confused at that moment, so we got out of the parking lot, parked on the street (which I’m not supposed to and might get a ticket), went into the lobby and tried checking in. Interestingly I checked in without problem, dropped off my luggage at my room and didn’t bother coming back to park my car before night time. I’m not sure if that’s just me but most of the staves there weren’t so helpful at all. The onsen and late night ramen was quite nice, but the overall experience is not very nice to be honest. I would only recommend this hotel to people who is travelling on a budget and don’t care about service/ don’t think hotel is part of the hospitality business. Since hospitality doesn’t seem to be a thing in this hotel.

Location is good just opposite the JR station. Onsen is good as well and the complimentary ramen at night is also very nice. Pricing wise a bit on the higher side compared to other hotels in Sapporo.