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حجزه اليوم 4 من المسافرين
Extended Stay America Suites - Los Angeles - San Dimas
النجوم: 2.5 من أصل 5
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601 W. Bonita Ave, San Dimas, سان ديماس, الولايات المتحدة, 91773 - اكتشف الموقع
بالإضافة إلى معايير StayConfident، سيتمتع النزلاء بخدمات الواي فاي في جميع الغرف وموقف السيارات بالمجان. يقع العقار في San Dimas مما يضعك بالقرب من معالم سان ديماس السياحية والمطاعم الشهيرة هناك.
الأبرز
المرافق
الحيوانات الأليفة مسموح بها
موقف سيارات
واي فاي مجاني في جميع الغرف
مكتب استقبال 24 ساعة
الإفطار - مجاني
بار
خزنة
واي فاي في المناطق العامة
Repeat user”
Very friendly staff, good clean room, absolutely no issues at all. If you want shampoo/etc ask when you check in as it is not automatically in the room. Clean linens, everything worked, clean fridge, comfortable bed, tables and chairs for working in the room or relaxing, space to put your stuff. Will stay here again.
Nice area but..... ”
Upon entry theirs a strong smell of urine. Free breakfast was granola bars (looks like they've been recycled for a long time) coffee canister had a lot of grind and hot water was like warm. The room was clean but they keep all the utensils at the front desk, in which you have to ask for them 1 by 1. I was told it started during COVID by the hotel staff. If they would just fix those issue it would have been a more enjoyable stay. Oh and they don't have a ice machine 🙃
From bad to really good!”
The multiple bad parts started since the room had extreme cigarette smell, still could smell even after buying 2X fabreeze and spraying every surface including the ceiling. Then found out that even though T.V was on when I arrived the remote was missing batteries - that was resolved rather quickly by staff bringing new remote. Next bad moment started at about 3:00am when couple in neighboring room started arguing loudly. Found out from staff that the room was issued to homeless person, but they allowed another visitor to stay. They were eventually kicked out about 8:00am. Next bad issue was toilet would not flush strong enough for tissue paper to go down. I was told the maintenance person was not working on Saturday, but they would see what they could do. I told them I would be gone for 4 hours, so hopefully they could resolve by then. Returned about 3:30pm and toilet was still not fixed, and they said no other room availability, but would refund my next night. I told them since wasn't expecting this to give me some time to figure out what I wanted to do. About 30 minutes they called and said a handicap room was available because of a cancellation, so I happily accepted that offer. What a difference! This room was like major upgrade. No foul smell at all, larger room, larger T.V. perched on higher dresser, and no noticeable neighbor noises the entire time. The other positives of this hotel, price is definitely on the low price side compared to most, liked the location next to Lowes on one side and car wash on the other, so very reasonably quiet outside. Only 2 - 5 minute walking to about 4 fast food places and/or restaurants. All the rooms are actually very accommodating because they have stove, large refrigerators, microwave, have plugs everywhere, very good wifi, good selection of T.V. channels, which included showtime. If it sounds like luck of the draw, it probably is, but I think I would stay again.
Not Good Customer Service and Cleaniness”
The staff was mostly busy cleaning laundry and out of office. The cabinets was broken and hurt figures most of the time my family member and I pulled it. The housekeeping was only provided once within 8 days of stay. Requested housekeeping with fee as they mentioned in their literature but my request was always skipped by staff saying they are busy and will see. The fire alarm was pulled off by a guest/former employee and there was a fight going on with such person throughout our stay. The place is not much insulated as heard noises from upstairs and alley space a lot during night and day time. No a recommend place to stay.
Pleasant overall”
We had a pleasant stay and for the price and location it made sense.. they do allow animals, so that's cool, but some parts of the first floor smelled, as you would imagine, but I think they put guests, who don't intend to stay for a prolonged period, on the 3rd and 2nd floors so it's not that big of a deal...overall not bad at all..if ever in the area I'd probably stay again