Extended Stay America Suites - Washington, D.C. - Alexandria - Landmark
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الأبرز
المرافق
واي فاي مجاني
موقف مجاني
مكتب استقبال 24 ساعة
مركز رياضي
غرفة عائلية
مسموح بالحيوانات الأليفة
إفطار
غسل الملابس

















”Horrible Experience“
I stayed there for 3 nights which is a horrible experience I have never ever go there again and I wouldn't suggest anyone go there. On the first night on Thursday 23rd, Feb 2023, I reached the room I got was dirty and smelled bad the bed sheet didn't change after the last guest and there is blood spots on the bed sheet and hair over it. I have complained to them and they asked me to change the bed sheet by myself which is unprofessional and disrespectful to their guests who flew since morning 7 am and just reached the hotel around 8 pm. Then after some discussion, they changed my room to a different room which is another horrible room. The other 2 nights in that room I found a cockroach 🪳 walking 🚶♂️ on the bed next to my head I was about to sleep and super tired I woke up and found it around 12 am and I took photos of it to report it to the front desk. Then I get rid of this insect by killing it and throwing it in the bathroom commode. I reported immediately in the morning to the help desk. They didn't change the room because they were fully booked and the housekeeping didn't clean the room which I wished that happened while I'm in school. Then again on Saturday, 25th Feb 2023 I found cockroaches on the floor about to die. I left it there and didn’t get rid of it because I want them to see it, this happened around 11 pm. I reported this again to the front desk while I was checking out on Sunday 25, Feb 2023 at 7:30 am. They don't deal with this issue and they just wasted my time explaining this every time I call them and they keep sending me from one person to another person and the manager didn't reach me or talked to me since every time I spoke to the front desk they are telling me they will talk to the manager and I need to talk to him or he will call me back with never happened. I have photos of the hair, blood, and cockroach. Also, the TV in the room doesn't have a signal and there is no hot water in the tub because they are using an old system. Be awa