Affordable no frills downtown hotel”

Rooms are spacious, looks clean. There is free wifi, with repeaters on each floor. In the room there’s A/C, a ceiling fan, a TV, a dresser table and some wooden chairs. Some reviews mention dirty water and a funky smell. There is a slightly funky smell which you’ll get used to so it’s not a big deal. Water from the faucet was not that dirty in my opinion, probably depends on the supply. In each floor there is a common area where you can fix yourself free coffee and tea. Each floor has a balcony area, the 3rd to 4th floors have a great view of the bay. There is no elevator, only stairs. There’s intermittent power interruptions (not the hotel’s fault). For those times, there’s a generator that usually kicks in, you won’t be able to use the A/C but the ceiling fan should work. Location is great. Walking distance to the pier where boat tours start, lots of restos around, located centrally downtown. There is a small ref in the lobby where you can buy mineral water, but there are small convenience stores outside also. We usually leave the keys in the lobby when going out. We stayed 3 nights, rooms weren’t proactively cleaned while we were gone. It didn’t matter to us since we weren’t really messy, but some people might be looking for regular room cleanups. It’s a place to stay and sleep, nothing fancy. Prices are affordable. View at the top floor is great.

Worst Stay Ever”

There's so much to complain with this hotel. The AC at the rooftop was not working well compared to the other rooms at the 3rd floor. Also, the water supply was not working well and has a bad smell. Most of the staffs were not accommodating and helpful. It seems they are lazy at work. There's a lot of sand in the stairs and the staffs are not aware of it. Location was only the best part of this hotel. Worst hotel and service I have ever experienced in my entire life.

Good location. Shopping, restaurants and boat tours all in very short walking distance.”

The staff is very friendly and helpful. They can help you with tours and transportation, although there are many places right outside the main door that you can choose from. Free coffee and tea in the balcony area 24/7. Many good restaurants right there on the street or out on the beach. The only one we didn't like was Squidos. Food was average, but everything cost extra; water, butter, jam or jelly for your toast, and they use a lot of bad words. (Not related to the Garner hotel) I recommend Garnet Hotel and will stay there again if I return to El Nido.

Noisy and no water in the PM”

So many constructions around. The CR is stinky. Aircon takes long to cool down. You will hear neighbors door banging. Front desk wont even greet good morning or good evening.

Good place to stay at in El Nido”

It was quiet and peaceful. We did not felt the supposed loud noise at all because of the construction work beside the hotel. At night, you could see people walking in the streets looking for a fun night out. The feel was almost like Pub Street in Cambodia. Just a few walks to the beach. Would definitely pick Garnet is ever we go back to El Nido.

Nice hotel in good location”

This is a nice hotel in the city center, just 100 meters from the beach and near restaurants and pubs. The rooms are clean and not small. The TV has many cable channels and there are couch and coffee areas in the center of the building on each floor. The breakfast was across the street at a restaurant and one could order breakfast from a menu. The staff was very friendly and tried to provide a good service.

Great location and comfortable stay”

we had a by pleasant stay at garnet hotel! bebong and anne were very kind and helpful behind the counter, and the owner, heal, was very kind as well. the staff did whatever they could to help make our stay as comfortable as possible. the breakfast was right across the street at habibi, and was quite good. we would definitely recommend this hotel to any couple travelers. keep in mind that the electricity goes out in el nido from 6am to 2pm, so you will wake up early when the ac kicks off. the whole town seems to be up and stirring once this happens, so be prepared to wake up early! el nido is an incredible place- the scenery is amazing, and the snorkeling is very good. you must check this place out, and stay at garnet hotel- you'll be happy you did!

the easiest hotel to find in the area, very orange”

Brand new hotel with very clean rooms. Staff is very helpful with local knowledge and advice for various activities. Great location with a 1 minute walk to beach. No need to bring alarm clock, roosters will wake you for free before sunrise. Everything was a short walk from hotel. Hotel staff available late at night, which was very convenient for late arrivals.

brand new hotel with great service”

We had a great stay at Garnet Hotel, The location was great right at the center of the town which affords convenient access to practically everything you will need. The hotel staff was always smiling and very responsive to our needs. Also, the coffee was flowing anytime of the day. I highly recommend this hotel.

New, Clean, Good a/c and central location”

book ahead - there's only 9 rooms here and for the price it's a great deal. rooms have a/c and a fan, and the hotel has its own generator in case power goes out. hot water showers, free wifi and complementary breakfast in nearby habibi's restaurant (wonderful views across the bay). the staff were welcoming and very accommodating, and spoke excellent english.

مقبول”

The fan switch in our room caught on fire at 3am. The air con doesn't work. The hotel staff wouldn't let us borrow the phone to call the hospital when I got sick. They were also very rude and never acknowledged us. We spent our 2nd last night in hospital in El Nido, that was better accomodation than Garnet.

Dirty water, smelly toilet and noisy aircon”

if you are in budget, pls don’t choose this hotel!! dirty and smelly water!! unfriendly staff, noisy aircon, and smelly toilet

جيد جدًا”

pros ,very clean ,beautiful view from balcony very good wifi,good air con ,tv cons ,dirty tap water ,not on the beach as we were led to believe.

Okay for the price but awful service”

We booked a family room for a few nights and it was okay for the price we paid. Only drawbacks were the yellowish water in the bathroom, and there are times when there is no water at all, also the terrible service, they give wrong information and don't seem to pay any attention.

El Nido Getaway”

Value for money, overlooking El Nido, accessible to all establishments, unli coffee and tea, strong water pressure, friendly staff that allowed us for early check in..what more to ask? Thanks a lot!

Staff could be more accomodating and respectful”

The staff should be more professional. When we checked in, the font desk personnel was still doing her hair. She did not even stop when she saw us and kept having her friend doing her hair. Every time we had to get the keys from the front desk, we always had to wait for the personel to accomodate us just to give us the keys. She is always loud. Even on the third floor, we could hear her laughing with some other staff. I would not come back at all.

No AC, staff are incompitent”

I had this place booked but when I got there they told me there was no AC. It was SO HOT in the room. I told them I can't stay there. They offered to put me in a sister hotel. They said it was the same price. Once I checked into Citrine, I saw it was 1000 peso less but they refused to credit me on the first night that I over paid in the place with no internet. The lady at the front desk was really rude and after arguing for too long, they agreed to credit me back for unused nights so I could book their other hotel for the rest of the stay to save money. They still screwed me out of the 1000 pesos for the difference in the first night. I told them I would give them a bad review for not crediting me and lying to me. They are crooks. They put me in a crappy hotel out of town with no internet, and charged me for this hotel. It was like living in a jail cell since the cable was out that week too.

Great location, friendly staff, feel safe, .. recommended!”

I stayed 4 nights at this hotel. Its location is perfect. It's near to the bay area where you board your boat for island hopping, near to nice resto, bars, convenience store, souvenir shops, etc. Hotel staffs are friendly. The hotel has a lounge on each floor where you get to interact with other guests while having your complimentary coffee/tea. Most importantly, I felt safe at this hotel. So definitely staying here the next time I will visit El Nido. Btw, they do not serve breakfast/meals.

Unprofessional and Rude”

I booked a family room which should have 2 beds and when we arrived we were given a room with just one queen bed. When I pointed out the error, they said there were no other rooms available and wouldn’t give me the refund just for the difference in room rates. We were left waiting for an update at their lobby when right in front of us they gave the room to another couple. After a long discussion they eventually refunded the whole amount to us. We had to go around El Nido to look for another hotel. I suggest skip this hotel if you don’t want to arrive in the island with the risk of not having a room to stay in.

Diving trip”

Good central location and across the street to where I was diving. General standard good with daily cleaning as you'd expect. Points to note: hot water is solar provided and was rearly warm, and no where near hot. Wifi is located in lobby only.