فندق عمان (Hotel Amman)

يعيب الفندق عدم نظافته مقارنة بالفنادق في مختلف البلدان ، ولكن بشكل عام فندق جميل وموظفين ودودين

تعامل الموظفين راقي جدا ، خدمة الغرف سريعه ، والاكل لذيذ جدا

الصيانه رديئه جدا الخدمات سيئه رغم أني حجزت جناح بريمير لا يستحق الخمس نجوم ولا يستحق المال الذي دفع من اجله لا انصح احد في الإقامة فيه

كل شي فيه ممتاز خصوصاً الموضفين

Good

الإقامه كانت ممتعه الجز المسبق ضروري جدا من اجل ضمان افضل الأسعار وكذالك اختيار الموقع مهم جدا حيث ان موقع الفندق جيد وفي منطقه حيويه وطاقم العمل ممتاز انا كنت هناك لأجل دوره تدريبيه تابعه لعملي

كانت اقامتي في الفندق مريحة جدا الى درجة انني لم اغادر الفندق خلال فترة اقامتى الا فترات قليلة جدا ودلك لتوفر جميع متطلباتي داخل الفندق خاصة مرافق الترفيه والرياضة والمطاعم والمقاهي مختلفة الخيارات وكدلك توفر خدمات الانترنت عالية السرعة كما انصح من يرغب الحجز في هدا الفندق ان يسال عن العروض المتوفرة لديهم مثل الافطار الانترنت وخدمة هابي اور وليت تشيك اوت وغيرها فهي سوف تقدم لك خدمات شبه مجانية مقابل مبلغ اضافي مقبول وعلى العموم فان الاقامة هنا مميزة لقرب الفندق من مركز المدينة ونصح من يسافر الى عمان الاقامة فيه

This hotel desperately needs updating. The decor and furniture are old fashioned and showing wear. Breakfast was fine, bathroom and shower clean and ok.

I booked and paid for a suite at the Le Meridien. When I arrived they switched me to a standard room. I didn't realize the switch had occurred until I entered the room. When I noted the mistake to the front desk staff they tried to cheat me out of my suite by playing some game of denial and semantics, even though my booking clearly stated that I had booked the Royal Suite at a specified price. I showed them both pictures of my booking Online, as well as my confirmation email from Agoda, and even when I pointed to the exact lines that read "Royal Suite" they refused to acknowledge it and claimed that it read "Club Room," which was patently absurd to anyone with the ability to read. The staff was very rude about the mix up, which certainly wasn't my fault, and refused to refund my card when I told them I didn't want the lesser room. The staff told me I had to contact Agoda about the problem, which I immediatley did, but the staff then lied to Agoda and said that I was booked into the Royal Club Room on the Suite level of floors, which is a total fabrication as there is nothing called that at Le Meridien. Effectively the hotel just wanted to cheat me out of the room I had booked, because it was apparently sold to me at too low a rate. They told me my options were to pay a few thousand dollars more to get the Royal Suite that I originally booked at a lesser price, or to check out and forfeit the money I paid. The front desk manager on duty literally said this to me while giving me a smug and disrespectful smile, which I really didn't think was remotely warranted because I was being calm and respectful towards them about the bad situation. Then, without even asking me, they checked me out of the hotel and told me they had refunded my money, which was yet another lie. They told me I should be grateful they weren't charging me for the 1-hour I spent at the hotel, an hour in which I did nothing but plea with the front desk in a fruitless attempt to get the room