فندق جراند وندسور (Hotel Grand Windsor MGallery by Sofitel)

فندق جراند وندسور (Hotel Grand Windsor MGallery by Sofitel)

58-60 Queen Street, مركز مدينة أوكلاند, أوكلاند, نيوزلندا
- عرض الخريطة
كلاسيكية كوين فندق جراند وندسور (Hotel Grand Windsor MGallery by Sofitel)
كلاسيكية كوين
    تم الحذف من التفضيلات
    ردهة فندق جراند وندسور (Hotel Grand Windsor MGallery by Sofitel)
    زوايا من الفندق فندق جراند وندسور (Hotel Grand Windsor MGallery by Sofitel)
    زوايا من الفندق فندق جراند وندسور (Hotel Grand Windsor MGallery by Sofitel)
    غرفة فاخرة مع سرير كينغ فندق جراند وندسور (Hotel Grand Windsor MGallery by Sofitel)
    شاهد صورنا الـ37
    المنظر الخارجي فندق جراند وندسور (Hotel Grand Windsor MGallery by Sofitel)

    فندق جراند وندسور تقييم

    8.9
    ممتاز
    /10
    ( 207 تقييم)اسمع رأي المسافرين
    9.3
    نظافة استثنائية
    91 % من المسافرين ينصحون به أصدقاءهم

    أشياء تميز فندق جراند وندسور

    لماذا عليك اختياره؟

    • للمواصلات العامة 210 متر

    • يقع في قلب أوكلاند

    • تغيير العملات

    • واي فاي مجاني في جميع الغرف

    سينفد قريبًا- اقتنص الفرصة الآن

    آخر حجز منذ 9 ساعة/ساعات

    استثنائيّ
    الموقع
    9.4
    اكتشف الموقع
    موقع استثنائي - في مركز المدينة
    حي مشهور
    معالم قريبة
    الأشهر
  • Marbecks Records60 m
  • Queens Arcade60 m
  • مبني ديلوورث80 m
  • Champions of the World80 m
  • بوجي ويندرلاند80 m
  • ديليوت سنتر90 m
  • T Galleria by DFS, Auckland110 m
  • Citymed - Auckland City Medical Centre110 m
  • دي اف اس120 m
  • Bank of New Zealand Building (BNZ)130 m
  • الجودة مقابل السعر8.5
    تصنيف الموقع9.4
    أقرب المطاراتمطار Auckland (AKL)
    المسافة إلى المطار17.8 كم

    غرف متاحة في فندق جراند وندسور

    جناح ويندسور (Windsor Suite)
    جناح ويندسور (Windsor Suite)
    ...
    • حجم الغرفة: 51 متر مربع/549...
    • الإطلالة: المدينة
    • سرير كينج & سرير مزدوج
    أدخل التواريخ لمشاهدة الأسعار
    The Duchess Suite
    The Duchess Suite
    ...
    • حجم الغرفة: 41 متر مربع/441...
    • دش
    • سرير كينج سوبر
    أدخل التواريخ لمشاهدة الأسعار
    جناح جونيور - سرير كينغ واحد (Junior Suite - 1 King bed)
    جناح جونيور - سرير كينغ واحد (Junior Suite - 1 King bed)
    ...
    • حجم الغرفة: 36 متر مربع/388...
    • غرف لغير المدخنين
    • سرير كينج
    أدخل التواريخ لمشاهدة الأسعار
    كلاسيك كينج (Classic King)
    كلاسيك كينج (Classic King)
    ...
    • حجم الغرفة: 24 متر مربع/258...
    • غرف لغير المدخنين
    • سرير كينج
    أدخل التواريخ لمشاهدة الأسعار
    غرفة فاخرة مع سرير كينغ (Luxury Room King Bed)
    غرفة فاخرة مع سرير كينغ (Luxury Room King Bed)
    ...
    • حجم الغرفة: 31 متر مربع/334...
    • غرف لغير المدخنين
    • سرير كينج
    أدخل التواريخ لمشاهدة الأسعار
    سوبريور كينج (Superior King)
    سوبريور كينج (Superior King)
    ...
    • حجم الغرفة: 27 متر مربع/291...
    • غرف لغير المدخنين
    • سرير كينج
    أدخل التواريخ لمشاهدة الأسعار
    سوبريور كوين (Superior Queen)
    سوبريور كوين (Superior Queen)
    ...
    • حجم الغرفة: 27 متر مربع/291...
    • غرف لغير المدخنين
    • سرير كوين
    أدخل التواريخ لمشاهدة الأسعار
    كلاسيكية كوين (classic queen)
    كلاسيكية كوين (classic queen)
    ...
    • حجم الغرفة: 19 متر مربع/205...
    • غرف لغير المدخنين
    • سرير كوين
    أدخل التواريخ لمشاهدة الأسعار
    جناح كبار الشخصيات (VIP Suite)
    جناح كبار الشخصيات (VIP Suite)
    ...
    • حجم الغرفة: 41 متر مربع/441...
    • سرير كينج
    أدخل التواريخ لمشاهدة الأسعار
    شقة من غرفة نوم واحدة (One-Bedroom Apartment)
    شقة من غرفة نوم واحدة (One-Bedroom Apartment)
    ...
    • حجم الغرفة: 34 متر مربع/366...
    أدخل التواريخ لمشاهدة الأسعار
    هل لديك سؤال محدد عن فندق جراند وندسور (Hotel Grand Windsor MGallery by Sofitel)؟
    خصم حتى 30% مع صفقات أجودا الخاصة

    الأسعار ستنخفض فور تسجيل دخولك

    سجّل دخولك الآن واحصل على الخصم
    اكتشف فندق جراند وندسور

    اكتشف فندق جراند وندسور

    عن الفندق:

    تفاصيل اقل

    الميزات

    تفاصيل اقل

    حول الفندق

    المسافات المعروضة هي مسافات خط مستقيم على الخريطة. قد تختلف مسافات السفر الفعلية.
    تفاصيل اقل

    الأماكن قريبة

    المسافات المعروضة هي مسافات خط مستقيم على الخريطة. قد تختلف مسافات السفر الفعلية.
    تفاصيل أكثر

    سياسات العقار/الفندق

    تفاصيل اقل

    بعض المعلومات المفيدة

    تفاصيل اقل

    تقييمات كتبها نزلاء سابقون في فندق جراند وندسور

    تقييمات أجودا (207)تقييمات بوكينج دوت كوم (1861)
    8.9
    /
    10
    النظافة9.3
    المرافق8.4
    الموقع9.4
    الخدمة9.2
    الجودة مقابل السعر8.5
    مقدمة من النزلاء أصحاب الإقامات المصدقة Agoda
    جميع اللغات
    كافة أنواع المسافرين (207)
    جميع أنواع الغرف
    نعرض حاليًا 85 تقييم من نزلاء حقيقيين
    12345
    10.0
    استثنائيّ
    Belinda من استراليا
    مسافر منفرد
    DOUBLE CLASSIC QUEEN BED - ROOM ONLY
    مدة الإقامة ليلة واحدة في يوليو, 2018

    Perfection”

    Definitely worth a stay, would stay again.

    تاريخ التقييم 09 فبراير 2019
    10.0
    استثنائيّ
    Robert
    زوجان
    سوبريور كوين
    مدة الإقامة 2 ليلة/ليالٍ في أغسطس, 2018

    Value for money”

    Absolutely one of the best hotels I have stayed at, great value for money, amazing staff (who are extremely attentive). If you are uncertain where to stay in Auckland dont look past this property its the best choice I have made to date!

    تاريخ التقييم 06 أغسطس 2018

    Good Afternoon Robert, Thank you so much for your much valued loyalty, trust and for this wonderful review. This is such a pleasure to read for so many reasons. There has been a dedicated effort in bringing the hotel up to a bespoke level of offering by the executive management and owners. They will be pleased to see your appreciation in this review. We are truly blessed to have a location like that and to top it all of, our team here holds it all together. They are our greatest and most valued asset. Your trust and loyalty gives us so much encouragement. Thank you again and we look forward to welcoming you back to Hotel Grand Windsor soon. Kind Regards, Alvin Aghabalayev Assistant Manager

    14 أغسطس 2018 تم الرد في
    فندق جراند وندسور
    10.0
    استثنائيّ
    Robert
    زوجان
    سوبريور كينج
    مدة الإقامة 4 ليلة/ليالٍ في أغسطس, 2018

    Great value for money!”

    I recently stayed in Hotel Grand with my partner and family - an "A star" experience, service and all round hotel. Staff were extremely attentive at all times! The only thing I had hope for was a bath tub, however all rooms have showers only.

    تاريخ التقييم 06 أغسطس 2018

    Good Afternoon Robert, Thank you so much for staying with us and for this beautiful review. Your feedback will delight everyone at the hotel. They will be so pleased to see the overall experience was appreciated by you. Thank you again and we look forward to welcoming you back to Hotel Grand Windsor in the near future. Kind Regards, Alvin Aghabalayev Assistant Manager

    14 أغسطس 2018 تم الرد في
    فندق جراند وندسور
    10.0
    استثنائيّ
    Timothy من أندونيسيا
    عائلة من أطفال صغار
    جناح جونيور - سرير كينغ واحد
    مدة الإقامة 2 ليلة/ليالٍ في يونيو, 2018

    Far away from home but feel like home”

    From the first time entry the hotel, staff at the concierge was so helpful and help me with my luggage and stuff. Jenny at the reception was so friendly and nice, restaurant food and service was perfect and don’t forget order the prawn risotto, i’m still craving for the risotto. Book the junior suite room and it really pay off after long flight from singapore. Thx to Mr Nivzer the manager, jenny at reception, all other staff that i can mention one by one. Looking forward to stay at windsor.

    تاريخ التقييم 07 يوليو 2018

    Good Afternoon Timothy Thank you so much for staying with us and for this wonderful review. We have been blessed with a beautiful product and a very central location complimented by a passionate team here at Hotel Grand Windsor. We are delighted to see this has reflected in your stay with us. I will be sure to share your comments with Jenny and the rest of our team here. The team and I look forward to welcoming you back to Hotel Grand Windsor. Alvin Aghabalayev Assistant Manager

    08 يوليو 2018 تم الرد في
    فندق جراند وندسور
    8.8
    ممتاز
    HOI من استراليا
    زوجان
    كلاسيكية كوين
    مدة الإقامة ليلة واحدة في أبريل, 2018

    Convenient and luxurious ”

    Second time staying in the M Gallery by Sofitel where in also had few nights' stay in Milan months ago. Recently renovated in a formerly tea house, the boutique hotel has a unique taste and class while sitting on the vivid Queen Street. Welcomed by their specially brewed tea and sincere conversation, I was kindly upgraded for the first night's stay and my other requests had been taken which is to move to a slightly higher floor. Knowing the history of the place with nice decor (and the jewel collection photos )and seeing the teapot set in the rooms, one would easily be travelling back into time and get nostalgic especially as you step into the elevator. Comfortable bed and decently spaced bathroom that would not disappoint. Their restaurant on the first level next to reception is definitely worth trying. Memorable stay at Auckland which is our first encounter in New Zealand. Thank you (the Sofitel team)for all your effort in keeping our stay special! gym and sauna available

    تاريخ التقييم 01 مايو 2018

    Good Evening HOI, Thank you so much for staying with us and for this wonderful review. Our owners and designers will be thoroughly pleased with your appreciation of this meticulously revamped gem in the heart of Queen Street. Thank you again and we look forward to welcoming you back to Hotel Grand Windsor in the near future. Warm Regards Elajah Andeza Guest Service Agent

    06 يوليو 2018 تم الرد في
    فندق جراند وندسور
    8.4
    ممتاز
    XUE من الصين
    زوجان
    سوبريور كينج
    مدة الإقامة 2 ليلة/ليالٍ في أبريل, 2018

    Best service ”

    That is really good hotel to provide the best service . The staff’s name is Gurpreet who helped us to buy the tape for packing. Also he was very kind to prepare the sauna in the morning. Helped to take heavy luggage as well. Whole hotel staff had passion and respect customer well.

    تاريخ التقييم 12 أبريل 2018

    Good Evening Xue, Thank you so much for staying with us and for this wonderful and detailed review. We are so pleased to hear you enjoyed your stay with us. The designers and owners have left no stone un-turned in selecting only the best to create a unique and bespoke offering. Your comments are appreciated and I will be sure to share this with the team. Thank you again and we look forward to welcoming you back to Hotel Grand Windsor in the near future. Alvin Aghabalayev Assistant Manager

    07 يوليو 2018 تم الرد في
    فندق جراند وندسور
    10.0
    استثنائيّ
    Zhen من سنغافورة
    مسافر بغرض العمل
    سوبريور كينج
    مدة الإقامة 3 ليلة/ليالٍ في أبريل, 2018

    Great staff! Very helpful..”

    The hotel looks like it's been newly done up. Bed is very comfortable. Staff are incredibly helpful. I had left my passport int he safe and headed off to the airport - the hotel staff sent it over in a cab, and even checked in with me after to make sure everything was in order. Very impressed with their service.

    تاريخ التقييم 07 أبريل 2018

    Good Evening Zhen, Thank you so much for staying with us and for this wonderful and detailed review. We are so pleased to hear you enjoyed your stay with us. The designers and owners have left no stone un-turned in selecting only the best to create a unique and bespoke offering. Your comments are appreciated and I will be sure to share this with the team. Thank you again and we look forward to welcoming you back to Hotel Grand Windsor in the near future. Alvin Aghabalayev Assistant Manager

    07 يوليو 2018 تم الرد في
    فندق جراند وندسور
    10.0
    استثنائيّ
    Kathy من استراليا
    زوجان
    كلاسيكية كوين
    مدة الإقامة ليلة واحدة في مارس, 2018

    Fantastic. Could not fault the service in particular!”

    The staff at this property were wonderful. Very welcoming, knowledgeable and professional, overall a credit to the hotel itself. Beautifully renovated property with modern, opulent and somewhat quirky design elements. Highly recommended.

    تاريخ التقييم 19 مارس 2018

    Good Evening Kathy, Thank you so much for staying with us and for this wonderful and detailed review. We are so pleased to hear you enjoyed your stay with us. The designers and owners have left no stone un-turned in selecting only the best to create a unique and bespoke offering. Your comments are appreciated and I will be sure to share this with the team. Thank you again and we look forward to welcoming you back to Hotel Grand Windsor in the near future. Alvin Aghabalayev Assistant Manager

    07 يوليو 2018 تم الرد في
    فندق جراند وندسور
    9.2
    استثنائيّ
    Leonie من استراليا
    زوجان
    كلاسيكية كوين
    مدة الإقامة 3 ليلة/ليالٍ في أكتوبر, 2018

    Small”

    Room was lovely, bathroom great. Only problem is the room was really small. One case on luggage rack meant you had a very tight squeeze to get around to the other side of the bed. Other case had to stand up in walkway to to bathroom and exit. No space to put much on the bathroom sink area, just no room. That was the only negative. Booking in fine. Staff helpful and friendly. Breakfast well cooked and presented. Room clean. Bed sooo comfy. Right in middle of queen Street central location. Easy walk to the port if doing a cruise. Skybus to and from the airport only about 100 metres.

    تاريخ التقييم 27 أكتوبر 2018
    9.6
    استثنائيّ
    SONYA من استراليا
    مسافر منفرد
    سوبريور كينج
    مدة الإقامة 3 ليلة/ليالٍ في أكتوبر, 2018

    Impeccable and sympathetic service as usual”

    This is my second stay at Grand Windsor and it is also my second time I extended my stay. I felt safe and looked after the first time and even more so the second round. I asked for a quiet and sunny room to work and rest and that is exactly what I got, the room service was on point even when the writing hunger pang stroke after midnight, lovely restaurant, impeccable room and service as always. Thank you Chris and Grand Windsor team for my wonderful stay. Special thanks to Luciano who ensured I can change to run and then freshen up even when I was without a room yet, Dji and Jake who went above and beyond to address the unexpected external noise issue, Paula who organised the armchair swap so I can write with back support, and Dhawal who ensure the right room was booked. It's tricky having Grand Windsor Hotel as my benchmark now, nothing else compared! Anyway, I am looking forward to the next stay - next year I hope, so I'd better start saving! Thank you again.

    تاريخ التقييم 15 أكتوبر 2018
    10.0
    استثنائيّ
    Belinda من استراليا
    مسافر بغرض العمل
    DOUBLE SUPERIOR KING BED - ROOM ONLY
    مدة الإقامة 2 ليلة/ليالٍ في يوليو, 2018

    Amazing comfortable stay!”

    Loved this hotel, I got sick while visiting the hotel and the staff made lemon tea and wrote a lovely note. Highly recommend.

    تاريخ التقييم 26 يناير 2019
    10.0
    استثنائيّ
    Gurrinder من الولايات المتحدة
    مسافر منفرد
    سوبريور كوين
    مدة الإقامة 5 ليلة/ليالٍ في ديسمبر, 2018

    استثنائيّ”

    Excellent service and v boutique like

    تاريخ التقييم 18 ديسمبر 2018
    9.6
    استثنائيّ
    Liyana من تايلاند
    مسافر منفرد
    سوبريور كينج
    مدة الإقامة ليلة واحدة في فبراير, 2018

    Gorgeous hotel and rooms”

    Really beautiful hotel and rooms. I did get upgraded which was nice. The facilities were very clean and very plush and modern. Including small details like the beautiful teapot and teacups as well as a the free capsule coffees

    تاريخ التقييم 20 فبراير 2018

    Good Evening Liyana Thank you so much for staying with us and for this wonderful and detailed review. We are so pleased to hear you enjoyed your stay with us. The designers and owners have left no stone unturned in selecting only the best to create a unique and bespoke offering. Your comments are appreciated and I will be sure to share this with the team. Thank you again and we look forward to welcoming you back to Hotel Grand Windsor in the near future. Alvin Aghabalayev Assistant Manager

    07 يوليو 2018 تم الرد في
    فندق جراند وندسور
    9.2
    استثنائيّ
    Reynaldo من الفلبين
    زوجان
    مدة الإقامة 4 ليلة/ليالٍ في نوفمبر, 2017

    Perfect place to stay in Auckland”

    The location of this hotel is just superb. Very near the boardwalk where all the action is. This is on Queen St. where a lot of shops and cafes are located. Staff are very helpful from the concierge to the ones manning the reception area. Breakfast was also excellent, though not too many selection but it worked for me and my wife. Only downside for us was the breakfast box we requested. We already prepaid our breakfast upon booking but we had to leave the hotel at 6 am to join a tour. I requested a day before that we will be leaving early to join a tour and that we will not be able to use the full breakfast meal we paid. They only gave us two pieces of danish pastries and a cup of mixed fruit. Very disappointing coz they could have prepared sandwhiches and put more stuff in the box or converted the value of the buffet breakfast to dinner instead. Points to ponder upon by management.

    تاريخ التقييم 13 نوفمبر 2017

    Hello Reynaldo, Thank you very much for sharing your review and we are happy to hear that you have enjoyed staying with us and your visit to Auckland. We also very much appreciate you sharing your comments on the boxed breakfast of which I have shared with the team and we will look into it. Safe and exciting travels ahead! Kind regards, Renato Gualberto General Manager

    15 نوفمبر 2017 تم الرد في
    فندق جراند وندسور
    10.0
    استثنائيّ
    Gladys من الفلبين
    مجموعة
    كلاسيكية كوين
    مدة الإقامة ليلة واحدة في أبريل, 2018

    Best Staff in Auckland”

    I was sick on the last night, and the staff was attentive. They called a doctor to check on my condition. They also made adjustments to my breakfast so I can eat. Thanks to everyone from the Concierge, Reception, Kitchen, Room Attendants... everyone was just helpful. I'm appreciative for all your help.

    تاريخ التقييم 12 يونيو 2018

    Good Evening Gladys, Thank you so much for staying with us and for your wonderful review. Your comments will delight our team who do their utmost to please. They compliment the beautiful décor and product we are so proud to represent. Thank you again and we look forward to welcoming you back to Hotel Grand Windsor in the near future. Warm Regards, Elajah Andeza Guest Service Agent

    06 يوليو 2018 تم الرد في
    فندق جراند وندسور
    8.4
    ممتاز
    Mia من نيوزلندا
    مسافر بغرض العمل
    مدة الإقامة ليلة واحدة في أكتوبر, 2017

    Extremely Expensive, Small, but Beautiful”

    Thought I got a deal, but was charged more than expected when it was actually given in USD rather than NZD! Very expensive, but very comfortable and beautiful rooms and entry. Surprised for the price that there was no pool and the rooms were extremely small. Enjoyed that I could plug in my laptop into the big screen easily. staff were very kind.

    تاريخ التقييم 08 مايو 2018

    Good Evening Mia Thank you so much for choosing to stay with us and for your review. Your comments are truly valued and while I am disappointed to read about some aspects, they will be investigated with the aim to improve. We look forward to welcoming you back to Hotel Grand Windsor in the near future. Alvin Aghabalayev Assistant Manager

    07 يوليو 2018 تم الرد في
    فندق جراند وندسور
    8.8
    ممتاز
    Pauline من سنغافورة
    مسافر منفرد
    كلاسيكية كوين
    مدة الإقامة 2 ليلة/ليالٍ في أبريل, 2018

    Strategic location, clean and comfy room”

    My stayed for 2 nights was wonderful. Warm welcome from hotel staff upon check in. Welcome drink and hot towel provided while waiting for my turn to check in. Hotel located at The Central of queenstreet, spacious and clean room and comfy bed. Limited choice of breakfast but the taste are good. Difficult to get parking if you are renting a car, limited parking slot, (take us some time to look for carpark before check in), hotel doesn’t have own carpark which is slight inconvenient for us who rent a car. Hotel do provide us complimentary tickets at britomart Carpark (8 minuets walking distance from hotel )with NZD 30/night (to pay at concierge) or NZD 40/ night with valet service, I parked my car at Victoria street carpark (10 minuets walking distance from hotel)which is NZD 20/night. Hotel staff who greet me home when coming back to room after long day make me feel warm and welcome. Overall I am happy and enjoy throughout my stay, cherry on the cake is the free sauna 🤗

    تاريخ التقييم 29 أبريل 2018

    Good Evening Pauline Thank you so much for staying with us and for your review. We are pleased to hear that you enjoyed the feel the owners and designers have meticulously worked on to create something unique. Our location adds to the glamour of this jewel tucked away from the hustle and bustle of queen street. We look forward to welcoming you back to Hotel Grand Windsor in the near future. Alvin Aghabalayev Assistant Manager

    07 يوليو 2018 تم الرد في
    فندق جراند وندسور
    10.0
    استثنائيّ
    Jack من استراليا
    زوجان
    كلاسيكية كوين
    مدة الإقامة 2 ليلة/ليالٍ في أبريل, 2018

    2 nights in Bliss”

    I stayed two nights at the Hotel Grand Windsor and absolutely loved my experience. We were greeted on arrival by the door man who parked our car for us, were given complementary ice tea on arrival and had a seamless check in. The room was wonderful, a bit small but none the less was really clean and comfortable. We had booked breakfast for both mornings, the first was pretty average but the second morning was delish! I even requested another one of the ice tea's that we had on arrival and they made it up for me again which was great service. The location of the hotel was also great, close to the ferry and walking distance from great bars and restaurants. I will definitely stay again.

    تاريخ التقييم 26 أبريل 2018

    Good evening Jack, Thank you so much for staying with us and for your fabulous review. Your comments are valued and much appreciated. We are please to hear the overall product and service was up to your expectations. Thank you again and we look forward to welcoming you back to Hotel Grand Windsor in the near future. Warm Regards Elajah Andeza Guest Service Agent

    06 يوليو 2018 تم الرد في
    فندق جراند وندسور
    9.2
    استثنائيّ
    Karen من استراليا
    زوجان
    كلاسيكية كوين
    مدة الإقامة 2 ليلة/ليالٍ في أبريل, 2018

    Old fashioned service”

    I would highly recommend this Hotel for the fabulous service we received. We were taken to a desk to sit down with the duty manager, given iced tea and offered a complimentary late check-out (hadn't even asked, but much appreciated). The rooms were beautifully recently updated, beds very comfortable and the bathroom had a rain shower head. The only drawback was that the room was quite small, but as we were only there 2 days we weren't bothered too much. We would definitely stay here again.

    تاريخ التقييم 18 أبريل 2018

    Good Evening Karen, Thank you so much for staying with us and for your fabulous review. Your comments are valued and much appreciated. We are please to hear the overall product and service was up to your expectations. Thank you again and we look forward to welcoming you back to Hotel Grand Windsor in the near future. Warm Regards Guest Service Agent

    06 يوليو 2018 تم الرد في
    فندق جراند وندسور
    5.6
    Alice من نيوزلندا
    زوجان
    كلاسيكية كوين
    مدة الإقامة ليلة واحدة في مارس, 2018

    Small room, overpriced terrible breakfast. Extremely underwhelming. ”

    This hotel was a big disappointment. The title reads run by Sofitel, which I thought meant luxury. This is listed as a five star property. The rooms are so small that upon check in we were asked if we had much luggage as it would be a squeeze in the room with bags open. There were no robes. No bathroom ammeninites that you'd expect at a five star property. There was one plain tea bag. There was only enough milk for two cups. Breakfast was included in our rate, but the breakfast was simply a continental which was the biggest let down of the whole stay. I booked breakfast inclusive and to be shown what was available was really pitiful. There was no barista coffee. We stay all around the world in five star a day this stay was the most underwhelming stay yet. Big let down.

    تاريخ التقييم 29 مارس 2018

    Good Evening Alice, Thank you so much for choosing to stay with us and for your review. Your comments are valued and will be studied further to help us improve. I am disappointed to hear this was not up to your standard during your stay with us. The issues raised will be discussed within the team to ensure improvements are made accordingly. We look forward to welcoming you back to Hotel Grand Windsor in the near future. Alvin Aghabalayev Assistant Manager

    07 يوليو 2018 تم الرد في
    فندق جراند وندسور
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