فندق كايلى (Kaili Hotel)

موقعه جيد للسياح ونظافه الغرف جيده ولاكن ادارة الفندق غير جيده وخدماتهم غير مقبوله

The hotel is located near Guo Mao MTR Station and it’s very convenient to travel around. Besides, it’s just next to the big mall Kinglory and you can find great food there. Good accommodation and facilities provided. But it is near the main road, and the traffic is busy through the days and nights, thus, you might find it a bit noisy.

This is a hotel (with attached spa) in a busy area of Shenzhen near the Hong Kong border. It is one of the bigger affordable hotels in the area, and it is a bit less fancy than some of the others, but it is a good value. It is not a typical Chinese hotel in that breakfast is usually not included, but that is not a negative. The breakfast, if purchased, is not really worth it, and there are a lot of great places to eat in the neighborhood.

Hotel is generally clean and definitely good location. Walking distance to train station, dongmen and also just one mrt station away from LuoHu station where you can cross over to HK for a day trip! However, DO NOT patronise the Gold Coast Spa below the hotel. Extremely commercialised.

Good location and convenience. Nearby shenzhen metro station. Hotel staff are friendly and helpful.

Near to Dongmen Area which is shopping heaven in Shenzhen City Center

Not all items provided inside the room is free. Be cautious and ask the hotel staff is not sure.

Everything was great. The front staff very helpful. Only consent is that beware of the amenities provided in the room. Some of it was not free.

Overall, I was satisfied with my month long stay at the Kai Li. The staff was most pleasant, and loved the location right behind KingGlory, (which is loaded with good restaurants). The small restaurant on the ground floor was adequate with pleasant staff, (though only the manager at the front desk speaks English). The entire 8th floor was SUPPOSED to be non-smoking, but it is NOT ENFORCED by the staff in any manner. I was forced to transfer to another room (they were happy to assist) after my first night, realizing the mattress beneath me reeked of cigarette smell. You can often smell it in the hallway, and butts are extinguished by the elevator. One must ASK for a top sheet, as they normally only have a bottom sheet with a comforter over. The shower was amazing with ample pressure, which I wish I could replicate at home :) The carpets in halls and rooms were quality carpeting, but the carpet in my room looked as if it had not been steam cleaned in 6 months or even more, which was the biggest disappointment of my stay. The rooms and baths are modern, and I had no problems sleeping, even though there was no genuine mattress. Their idea is to use only the box springs with a 2-3" foam pad atop it, with a thin 'mattress' pad over the foam. The location, great shower, pleasant staff, and modern décor 'trumped' the disappointing cleanliness of the rooms carpet. I would stay there again, were I to return. Ken M.

Price is not expensive ， very good location. But wifi is not working. Very slow and sometime on off. Have to consider for traveller who need good internet connection in room. Because cellular network data also not too strong in the room.

Very comfortable. Even though the hotel room is a little bit outdated but cleanliness is ok. Bathroom is ok even though the shower area is kind of old. The beddings are comfortable. Everything works. AC is ok and not noisy. The best part is their window shades that keep the street noise away. I used to stay there often about five years ago. It was pretty good and it is still ok. They are able to keep it up. It provides a computer but we did not use. The carpet is ok even though it's not new. They surely do a good job in keeping the carpet in ok shape. This is not usual for a hotel in China. Most hotels can't keep up the maintenance. The staff is definitely ok. They are polite. They speak some English too. For the AGODA price, it's worth the money. I won't mind going back. BTW, the area is quite safe and very well lighted. The nice mall is just across the street. Note that the mall is updated with better restaurants and shops as well a nice supermarket. Since it is only one-stop underground train from the LoWu Custom, it's very convenient. We did not use their spa though but I guess it's not worth it anyway. We didn't try their restaurant but there are plenty of good ones nearby. Finally, this is definitely a good 3 star hotel and in some cases, it is a 3+ star hotel. And most important of all, I was impressed with the AGODA Team. I made a mistake on the date and they fixed it for me nicely. Great service! Thank you, AGODA.

Only 5 minutes walking distance from Guamao Metro station so the location was perfect. Room very indeed great. I think they newly refurbished it so very clean and really impressed since if we look from outside the hotel building bit dated. Hotel staffs very cold and the bellboy a bit rude but never bother since they never bother me also.

Fairly comfortable stay for the family in good sized room. The upkeep can easily be improved with some effort. Even though we chose a non-smoking room, there was a cigarette stub in the room, though thankfully no lingering smell. Location is right next to shopping area, next to an MTR station (subway train of Shenzhen) and in the heart of shenzhen.

I have use this hotel before and will be first on my list to stay again. Rooms very nice and big, internet speed ok, they have PC in the room but I didn't use because had my own laptop. The spa is free but they try to force you to take massage even if you just want to use spa, I was asked for tip from staff for pointing to my locker. bit to tip hungry.

the room size was large and clean. the wifi was not very fast but good enough. The best part was the location. it was only 2 min walk from the Guomao station which makes it so much easier to get around.

Booked a triple room for three person - the room is big and there is a desktop provided in the room - wifi or cable LAN is provided - walking distant to GuoMao MTR and also very near to the shopping area of Laojie

I book a room for triple and the room is really big and comfortable. Love the stay there. 1 station away from Lao Jie where it is a shopping haven. Around this hotel there are many shopping mall like orchard road kind but more ATAS. Next to hotel is this big shopping mall and below the mall is the train station. Good Hotel and comes with 1 time complimentary sauna which I got no time to use.

Just as I was leaving for airport, I was concern on the safety of the taxi driver. I did not get the name of the hotel staff, but I was happy to know that in the mid way of the journey to the airport, the staff actually called up the taxi driver to ensure everything was smooth and the passenger was safe :)

This hotel was very comfortable. The hotel was very clean, the rooms were nice/spacious, and there was even a computer in the room with free internet. This hotel is in close proximity to shopping, a variety of restaurants, and subway station. This hotel is good value for your money. I highly recommend.

Two type of beds. 1) Hard bed with a layer of soft layer and 2) Hard bed with 2 inches foam on top. Asked for soft (with 2 inches) Twin Beds but was given Hard bed with a thin soft top layer. Told House Keeping that the bed is hard. House keeping sent 2 top layers within 15 minutes (good service). Cistern was jammed on 2nd night stay. Reception change me to another room with 2 inches foam top. MRT is at Basement 2 of Glory Shopping Mall just next door across the street. In Glory Shopping Mall, there are many food stall. The SHANGHAI restaurant is recommended. Lao Jie is one MTR stop away. You can shop at underground and road level shopping stalls. Dim Sum at the right hand corner of ShengZhen cinema Building (Lao Jie MTR Exit E)is great. 40% discount from Mon to Fri (from 7.30am to 10.30am to eat, food the bill by 11.00am. After 11.00am, it is 20% discount). Sat, Sun & P. Hol days - no discount. One MTR to ToHu shopping centre to buy cheap Electronic goods (must bargain. Enquire price from a stall, walk away and listen to the price they offer you. Go to another stall, offer 10% less from the 1st stall price).