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حجزه اليوم 7 من المسافرين
كريستال كانكون (Krystal Cancun)
النجوم: 3.5 من أصل 5
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BLVD. KUKULCAN KM 9 LOTES 9 Y 9A ZONA HOTELERA, Hotel Zone, كانكون, المكسيك, 77500 - اكتشف الموقع
استمتع بإجازة حصرية لا تُنسى لشخصين في كريستال كانكون! يقع هذا المنتجع في منطقة الفنادق النابضة بالحياة، ويوفر سهولة الوصول إلى الشواطئ ذات الرمال البيضاء والرياضات المائية ومشهد الحياة الليلية المثير. استمتع بوسائل الراحة الحديثة والمناظر الخلابة من الغرف المجهزة جيدًا غرف تحتوي على تكييف وشرفة/تراس خاص وخدمة الواي فاي ودشات منعشة. اكتشف المعالم القريبة مثل Flea Market Coral Negro وشاطئ Mandala وPlaza Caracol. في Krystal Cancun، ستستمتع بالخدمة الممتازة والبوفيهات اللذيذة والطعام الرائع. حمام سباحة وأماكن إقامة مريحة. اهرب مع شريكك أو صديقك واخلق ذكريات دائمة في هذه الجنة الاستوائية. [قد تكون بعض المحتويات مدعومة بالذكاء الاصطناعي التوليدي. قد يكون هناك بعض الأخطاء.]
الأبرز
المرافق
تنقلات المطار
خدمة صف السيارات
واي فاي مجاني في جميع الغرف
مكتب استقبال 24 ساعة
مركز لياقة بدنية
سبا
تخزين الأمتعة
سحب نقدي
موقع ممتاز”
مكان جميل ومميزات حلوووه
music next to Krystal can be heard in room”
Pros-- the proximity to the beach. No beach vendors walking by selling their wares Cons---I swam underwater with a snorkel for one week and saw the same debris (sand, decaying leaves, hair, plastic cups) in the water. Pool needs to be better cleaned. Check-in for guests needs to be more efficient. At times of check-in and out, there are long lines. And the reason I will not return is the deep bass thumping continually from the Monkey Business Disco Bar next door. I was assigned a room in the Tower Building which is next to this disco bar. There is no music....just a constant deep bass thumping for hours and hours. I, as well as other guests that I spoke to during the week, requested rooms in the other Tower buildings and the staff did so, but it is a time sink and hassle to go to the desk to request a different room and then have to pack and move your belongings.
Been humiliated/outdated rooms ”
Location is brilliant! Rooms are outdated and dirty. I am extremely disappointed with my stay at this hotel. It was our 2nd time. I have never felt so embarrassed in my life. Let me tell you what happened. I have booked an ocean view room with no food. My daughter and I have decided to have a lunch at the buffet restaurant. I told the lady that I pay as we don’t have food included in our stay. We went in and had our lunch. I told the waiter that I want the bill and he brought it to us. I paid him then we sat for another 5 mins (no receipt was given.).When I got up to walk out I was stopped by another waiter and he told me I had to pay. I told him I paid already but he did not believe me and didn’t let me leave. I was not given a receipt but as I paid by card I quickly logged on to my online account and tried to show him that I paid the exact amount what the buffet price was. He still didn’t believe me. People were looking and I felt extremely embarrassed. No one humiliated me like that before. I was looking around for the guy I paid to so I can prove it I have paid for our lunch. After 5 mins of embarrassments I finally spotted the guy. He has confirmed that I did pay so the other guy said ok and let me know. I was not even given an apology. I find that extremely rude. People were looking at me as I was walking out. They should provide a receipt upon payment. What would have happened if I can’t find the guy I made the payment too? The whole situation was just ridiculous and very upsetting. I went to the front desk to complain but there was nothing done about it! The next day we went again and when I was ask for the receipt I wasn’t given one again. The same guy was there so I did tell him that I don’t want the same problem today and I told him how much he humiliated me the day before. He just pulled his face and laughed and not even a sorry again l. I told the front desk that it really made me upset. They said they will follow it up but I have never got a feedback from them. I would never leave without paying and I also tip well..
Hotel under renovation ”
They have not mentioned anywhere that the hotel is under renovation I would hear the bang of construction at 9;00 am having partied the night before u want to sleep in when u r on a holiday. But you can’t do tht here due to the notice . The staff has a carefree attitude and if you haven’t taken an all inclusive they r always try to scam you by offering free breakfast or dinner
استثنائيّ”
Great for the price! They try and aggressively sell you on timeshares but other than that, it was worth it!