ميركيور داسلدورف نوس (Mercure Duesseldorf Neuss)
يتلقى العقار تصنيف النجوم بناءً على مقاييس الراحة والمرافق ووسائل الرفاهية التي تتوقعها.
استمتع بتميز غير مسبوق أثناء إقامتك هنا بفضل وجود واي فاي مجاني في جميع الغرف. يقع العقار في نورف مما يضعك بالقرب من معالم دوسلدورف السياحية والمطاعم الشهيرة هناك. لا تنهي رحلتك قبل زيارة كونيغسالي الأكثر شهرة. حصول هذا العقار المميز على 4 ليس من فراغ، لأنه يوفر للنزلاء إقامة مميز بفضل وجود مسبح خارجي، مركز رياضي ومطعم.
الأبرز
المرافق
مكتب استقبال 24 ساعة
الحيوانات الأليفة مسموح بها
موقف سيارات
واي فاي مجاني في جميع الغرف
مركز لياقة بدنية
مسبح خارجي
دراجات
تخزين الأمتعة
Nice hotel”
Clean, nice and comfortable
Location outside the city, inconvenient stay”
First of all, calling the hotel Mercure Dusseldorf Neuss is false advertising because the hotel is neither in Dusseldorf nor in Neuss (already about 20 mins outside the city) but in a further outpost called Norf. If you're arriving by public transport, the Norf Station is a 15 minute walk from the hotel and the nearest bus stop a 7 minute walk (a LOT when you're travelling with luggage). Despite seeing that I was visibly struggling with my luggage, not only did no one on the staff not offer to help (which sucks but okay fine I've learnt not to expect much from German hospitality) but they went out of their way to give me a room a long walk away from the reception. Also the mattress wasn't firm and gave me a back ache. Do better Mercure, this should be embarrassing for you
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Your Mercure Neuss Team
استثنائيّ”
good
مقبول”
One of the worse hotel I see in my life No good breakfast , staff so bad , facility expire
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Es tut uns leid, dass wir Ihre Wünsche nicht erfüllen konnten.
Old and tired”
Friendly welcome on arrival , good reception staff and the additional benefit of a bath in the room were the only stand out features. The hotel and room decor is horribly old to the point of smelling stale. As a solo traveller I was allocated a room stuffed full of beds. A double bed, a sofa made up as a single bed, plus spill out single bed filling most of the remaining floor space. I’m not sure what exactly they were thinking of there!
Dear Gavin, Thank you for your review. We are very sorry about the beds in your room. We made a mistake by changing rooms. Normally our single rooms have only 1 bed. We hope to see you, soon! Susanne Schneider Reception Manager