منتجع نوفوتيل صن شاين كوست (Novotel Sunshine Coast Resort)
يتلقى العقار تصنيف النجوم بناءً على مقاييس الراحة والمرافق ووسائل الرفاهية التي تتوقعها.
ستتمتع بخدمة الواي فاي وموقف السيارات بالمجان، لتظل على اتصال بالعالم طوال الوقت ويكون التنقل بالسيارة أسهل كثيرًا. يقع العقار في توين ووتر آند مودجيمبا مما يضعك بالقرب من معالم صن شاين كوست السياحية والمطاعم الشهيرة هناك. لا تنهي رحلتك قبل زيارة حديقة حيوان أستراليا الأكثر شهرة. حصول هذا العقار المميز على 4 ليس من فراغ، لأنه يوفر للنزلاء إقامة مميز بفضل وجود مسبح خارجي، مساج ومركز رياضي.
الأبرز
المرافق
تأجير دراجات هوائية
موقف سيارات
واي فاي مجاني في جميع الغرف
مكتب استقبال 24 ساعة
مركز لياقة بدنية
مسبح خارجي
تسجيل وصول/مغادرة سريع
تخزين الأمتعة
Sleep wasn't great”
Our stay at the resort was a mixed experience. The location was good. It's close to an off leash beach and short drive to Mooloolaba. Room was spacious and clean for most parts although it smelled very damp when first entered. The resort has great facilities and water activities to take part (we didn't get the chance to try them all). However, the quality of sleep we got wasn't good at all. This is due to guests (rather kids) running and screaming around the resort at around 6am in the morning. Additionally, we could hear people upstairs moving 'stuff' and caused a lot of noise after midnight.
Excellent place - poor service ”
Rooms were not ready for check in at 2pm as issues with cleaning services. We waited an hour and 40minas for dinner - staff were frustrated as well. Meat was so poorly cooked - red raw dripping with blood. Was all too hard for a refund on the spot so was promised a credit on account for check out. Upon checkout no refund processed so now have been issued with an email for follow up - great location, lovely spot, understaffed and very poor ‘customer centric’ approach to guests at the report.
Dirty rooms, needs massive improvement”
A bit disappointing weekend getaway with friends with the following matters need to be acknowledged from our stay: - Check in was fine, but they don’t tell you important bits and pieces to note (as first time guests) like using the telephone in the room (learned it the hard way) - Booked two King Executive Rooms with Lagoon View and one of them has a big obstructed view of a tree (though they should have checked with us if that’s alright) as we also paid extra for the view so not totally worth it - Blood stain and dirt stains in the bed sheets when we got in (I was so grossed out I forgot to take a photo) -No complimentary bottles of water in the room - Dusty room, you can actually see it flying and can easily touch it in furnitures - Telephone has buttons for every department and none of it works. So I called the hotel phone number on my mobile - after 30mins with 6 missed calls and 2 calls that they purposely dropped, I managed to tell them that no one told us what to dial in the phone to connect to rooms service/reception and that we need new linens - Housekeeping came to replenish linen and rudely says “oh that’s weird” , not even empathy or apology given - Bathroom door can’t be closed as part of the door frame is broken - Aircons were “strictly” (as per houskeeping lady) set to one temperature and it’s so bloody HOT! during the day - Hallways going to rooms 400+ are so smelly and dirty as if it’s not been taken care of. However some good sides are: - Great buffet breakfast, so much option and caters to gluten and lactose intolerant guests - Pool is breathtaking, and Lagoon activities are ok - Location is great Novotel has so much potential and can be great, just not as a 4-star rated hotel as most of it is substandard.
Interesting spot ”
We were pleased to stay at Novotel hotel which was so different from other Novotel . Our room was old but it was nice and clean and great value for money . We walked around the lake and saw a dangerous snake , So many beautiful birds and 8 Kangaroos, even they came to me closely which was amazing. also we enjoyed conversation with a manager at night at the Sola Bar . Thank you so much for amazing experience!!
Wonderful hotel”
Stayed for 2 nights for a weekend getaway with my partner for his birthday. Facilities are wonderful and clean. Beautiful landscape and amazing breakfast