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فندق ريناز رومز (Rena's Suites Hotel)

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جيد جدًا8.0
حسب 69 تقييم
يرشحه 83 % من المسافرين لأصدقائهم
فندق ريناز رومز (Rena's Suites Hotel)
عرض المزيد من الصور
حمام السباحة
عرض المزيد من الصور
حمام السباحة
عرض المزيد من الصور
تصنيف النزيل: 8.0 جيد جدًا
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"Staff was really nice"

NARAESouth Korea
شرفة/ تراس
عرض المزيد من الصور
7.7 موقع رائع
مشاهدة الخريطة
عرض 30 صورة/صور
7.7الموقع
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  • مكيف هواء

  • شرفة/ تراس

  • بار

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خيارات الغرف
جناح جونيور (Junior Suite)
...
  • الإطلالة: محيط (إطلالة جزئي...
  • 45 متر مربع/484قدم مربع
  • سرير كوين و سرير أريكة
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غرفة عادية (Standard Room)
...
  • الإطلالة: محيط (إطلالة جزئي...
  • 20 متر مربع/215قدم مربع
  • 3 أسرّة مفردة و سرير مزدوج
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جناح سوبريور (Superior Suite)
...
  • الإطلالة: المدينة
  • 18 متر مربع/194قدم مربع
  • سرير كينج
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تقييمات أجودا (69)تقييمات بوكينج دوت كوم (283)
تفضل باختيار نوع المسافر
النظافة8.5
المرافق7.8
الموقع7.7
مستوى الراحة في الغرفة وجودتها8.0
الخدمة8.5
الجودة مقابل السعر7.9
مقدمة من النزلاء أصحاب الإقامات المصدقة Agoda
تصنيف تعليقات النزيل حسب:
اللغة
English
繁體中文 (香港)
繁體中文 (台灣)
한국어
أكثر
نوع الغرفة
جناح جونيور
غرفة عادية
جناح سوبريور
الفرز عبر
59 تقييم مصدق
12345
5.6
Sameer من الامارات العربية المتحدة
مجموعة
جناح سوبريور
مدة الإقامة 2 ليلة/ليالٍ في أغسطس, 2017
Ordinary Experience
After stops in Athens and Mykonos and the hospitality we received, our expectations of Santornini were pretty high, after all we were going to one of the world's most beautiful islands to spend 2 nights. We booked and paid for our rooms 8 months in advance and sent requests to be placed in adjoining rooms as we were travelling as a group. Whilst the rest of the rooms are literally are on ground level and above, we were asked to stay in a room in a basement- which I am pretty sure was a storage area and converted to a hotel room. The room opened into an unkempt backyard with construction materials. This room is isolated from the rest of the hotel complex and feels completely disconnected - definitely not why ones goes to a holiday for, especially to Santorini ! The internet didn't work in the room and whilst you don't need internet on a holiday we still had to skype with our son who was back home. The managers were too arrogant, unhelpful and attitudes simply exhibited "oh tough luck, whatever". When I said we paid 8 months in advance and made requests for rooms in close proximity he mentioned " we don't cater to individual requests". We requested multiple times to change the rooms on Day 1 and finally on Day 2 we were checked into a room which was part of the hotel complex. The hotel facilities are nice with modern rooms, a great pool, good parking and the location isn't too bad with Fira city center about a 15 minute walk. The breakfast is quite average and no hot food - but enough to get you started for the day. Whilst the hotel showed some customer service on Day 2, I am not pleased I had to subject myself to that many requests to get our rooms changed and get poor customer service. We paid good money for the rooms so next time I would consider other options to be honest. Tip: The hospitality and service industry is challenging, so unless customer service is in your DNA, could be a wrong career choice.
تاريخ التقييم 28 أغسطس 2017
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8.8
induj من الهند
مجموعة
جناح سوبريور
مدة الإقامة 3 ليلة/ليالٍ في مارس, 2017
Whattahotel!
We arrived at Santorini at after 1900HRS from Athens. We took a bus to Fira from the airport and were clueless on how to reach Rena's. The hotel was at a 15mins walk from the Bus station. We were clueless and asked a lady at a jewellery store near the bus station. The lady was so kind, she called up the hotel guys and asked them to send a vehicle to pick us up. I was amazed to see a person so helpful. The hotel guys picked us up from the bus station and dropped us at the hotel. We were given a newly painted room with everything that looked like it was damn new. The next day morning we woke up with the sunlight falling on us from the balcony door, we thought of exploring the balcony views. Though it was a little cold and windy, the view from balcony was decent enough. Sea was not seen but the all I could see was a green terrain and houses spread till your eyes can see. The same day we were served with breakfast in our room which was good enough and was customized to an extent. The overall experience in Santorini was memorable for sure but this hotel just added more flavour to it.
تاريخ التقييم 02 يوليه 2017
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10.0
Tin من هونج كونج
مجموعة
جناح سوبريور
مدة الإقامة ليلة واحدة في يوليه, 2016
Totally worth the value.
Totally worth the value. Perfect view. :D Highly recommended! Awesome breakfast in the hot tub! Star-gazing and breathtaking view at night. I just wish the water temperature could be higher to combat with the breezy wind at night!
تاريخ التقييم 26 مارس 2017
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8.4
NARAE من كوريا الجنوبية
مسافر منفرد
جناح سوبريور
مدة الإقامة 3 ليلة/ليالٍ في ديسمبر, 2016
Good
Staff was really nice
تاريخ التقييم 26 ديسمبر 2016
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10.0
Then من ماليزيا
زوجان
جناح سوبريور
مدة الإقامة ليلة واحدة في نوفمبر, 2016
nice place and good location
recommended
تاريخ التقييم 11 نوفمبر 2016
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7.2
Kanyanatt من تايلاند
مسافر منفرد
جناح سوبريور
مدة الإقامة 2 ليلة/ليالٍ في أكتوبر, 2016
Nice hotel good location value for money
The room price is value for money. The location is easily access to Fira city center only 5-10 min by walk, 5 min walk to bus station which is easy to travel around the island with very cheap price (1.80 € each way). The staff looks busy all the time and not so helpful. One bad impression was when I asked for hot water, the staff told me to go out and bought a bottle of water first and he will boil water for me. This kinda shock. When I ask for a cup of drinkable water just to boil because I was exhausted from very long trip to get here. He just simply said that 'sorry' we did not provided water, please bought your own. Such a bad service EVER!!.
تاريخ التقييم 21 أكتوبر 2016
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8.0
Salena من أيرلندا
زوجان
جناح سوبريور
مدة الإقامة 5 ليلة/ليالٍ في أكتوبر, 2016
Lovely stay in lovely hotel
Really enjoyed our stay in lovely Renas Rooms. Easy walking distance into Fira town, friendly helpful staff, nicely decorated room and beautiful pool area. I would highly recommend.
تاريخ التقييم 15 أكتوبر 2016
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8.4
Alan من استراليا
زوجان
جناح جونيور
مدة الإقامة 3 ليلة/ليالٍ في يوليه, 2016
3 days in Santorini
Nice little hotel, would recommend
تاريخ التقييم 10 يوليه 2016
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6.4
John من الولايات المتحدة
زوجان
جناح سوبريور
مدة الإقامة ليلة واحدة في مارس, 2016
Reasonably comfortable; but we feel misled
Rena's Rooms is a fairly comfortable place to stay and not bad value for the money, though the views visible from the hotel were a little underwhelming and largely obstructed. Also we were here in early March which is apparently too early because nothing was ready- pool is empty, staff were not on site early in the morning or late at night, maybe it's better next month. We appreciated that everyone was friendly for us and they even made us a small very simple box breakfast when we told them we would be leaving too early for regular breakfast, that was nice. The main thing we found disappointing was that my girlfriend and I both felt very misled by the front office staff concerning things to do on the island. We were talked in to taking a cruise around the island which we felt was very overpriced at 80 euro (started at 90). We were told it would end with a spectacular sunset to the west of the islands- when we expressed reservations about this due to the bad overcast weather and poor visibility we were told it was much clearer down by the sea and not to worry. It wasn't. We couldn't even tell when the sunset was visibility was so bad. We were concerned about the cold weather and were told the ship would have blankets on board. They did not, we were just given one towel for both of us. We were promised buffet style food available through the whole cruise- when at first the told us we would be given dinner we asked if we'd also get lunch because the cruise was from 1:30 to 6:30 and we were told yes, the buffet would be open the whole time. It was not. There was just one set time for dinner and the rest of the time there was no food available, only a few types of soda, beer, and wine. Though the portions at dinner time were very generous. And we also got the impression that we would be stopping at many places of interest around the island to have time to get out and look around but in reality we just went past them in the water, usually only stopping for a minute or so
تاريخ التقييم 15 مارس 2016
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5.7
XIAN من ماليزيا
مسافر بغرض العمل
جناح جونيور
مدة الإقامة ليلة واحدة في أغسطس, 2015
Family room is torn down, need refurbishment
Spacious room, good staff service and location
تاريخ التقييم 05 يناير 2016
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فندق ريناز رومز
|جيد جدًا 8.0
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